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Pusaka : Journal of Tourism, Hospitality, Travel and Business Event
Published by Politeknik Pariwisata Makassar
ISSN : 26561336     EISSN : 26561301     DOI : https://doi.org/10.33649/pusaka
Core Subject : Humanities, Science, Education, Social,
Humanities Decision Sciences, Operations Research & Management Environmental Science Languange, Linguistic, Communication & Media Other
Pusaka: Journal of Tourism, Hospitality, Travel and Business Event. ISSN: 2656-1336 (Print) | ISSN: 2656-1301 (Online) is an international open access and peer-reviewed journal, published by Politeknik Pariwisata Makassar, Indonesia. It is published two times a year in February-July and August-January. Pusaka: Journal of Tourism, Hospitality, Travel and Business Event is a journal publishes original research, review, and short communication (written by researchers, academicians, professional, and practitioners from all over the world) which utilizes research results, theoretical studies, theoretical applications, conceptual ideas, and book reviews relevant to the Tourism Discipline. Pusaka: Journal of Tourism, Hospitality, Travel and Business Event has been granted SINTA 2 Accreditation based on Decision of the Director General of Higher Education, Research, and Technology Number 72/E/KPT/2024
Arjuna Subject : Seni dan Humaniora - Seni dan Humaniora (Lain-Lain)
Articles 218 Documents
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The Implementation of Standard Operating Procedures of Restaurant Services in Developing English Material Faradillah Saputri; Andi Tenri Ampa; Syamsiarna Nappu
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.109

Abstract

This research aims at finding out 1) the characteristics of Food and Beverage Service Management students of Makassar Tourism Polytechnic, 2) the students’ needs in English language for Food and Beverage Service based on Standard Operational Procedure, 3) the designed and developed English language materials based on Standard Operational Procedure for Food and Beverage Service Students, 4) the validity of the developed English Materials based on needs analysis of Standard Operational Procedure for Food and Beverage Service Students. This research applies Research and Development (R&D) method by using the ADDIE Model by taking 117 students of FBS Management department, Makassar Tourism Polytechnic as the respondents. The results of data analysis show that 1) The English competency level of the students of FBS Management department are mostly in the intermediate level (81.20%) 2) The language skills mostly needed by the students of FBS management department is speaking skill and they prefer to study English in the pair work or role play activity. In terms of the SOP of the restaurant services, the results have shown that all of the procedures for each SOP needed by the students of FBS as the English material for FBS Management department. 3) The English material which is designed and developed based on the need analysis of SOP restaurant services, 4) the results of the last validation for the designed and developed material indicate that the material is ready to be used. The quality of the developed materials is categorized as good material. Thus, it can be used as a main source to learn English Food and Beverage Service Management at Makassar Tourism Polytechnic
Sistem Geographic Information Web-Based Tourist Attractions Blog in Tomohon City Telly Hetty Isje Kondoj; Jeannlly Adri Solang; Frans Victor Rattu
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.111

Abstract

Producing a Web-based Information System blog with data visualization containing information on the location of tourist objects that are presented to the public as a promotion of Tomohon tourism based on a Web Blog According to Gween Solomon, lynne Lynne, Web 2.0 Guide for educators (Jakarta: Ptindex index) Blog stands for weblog. a weblog is a type of website developed and managed by individuals using online software or a very user-friendly hosted platform, with room to write. Blogs feature instant online publications and invite the public to read and provide feedback as comments with the existence of a web blog created on blogger.com containing 10 tomohon attractions, it is hoped that it l make it easier for people to determine trips witwithatravele tomohon area which has more than 90 natural, cultural and artificial attractions. The blog content created includes 10 superior tourist attractions that are still operating well and relatively close to the city center of Tomohon and a Google Maps link to allow readers to find location points to be able to reach the most important attractions. This blog can be accessed with electronic devices such as (mobile phones and laptops) that have an internet network.
Analysis of The Potential of Subak as A Sustainable Tourism Attraction Based on Agro-Tourism in The Village of Jatiluwih Made Gede Brihanala Putra; Firlie Lanovia Amir; Komang Shanty Muni Parwati
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.113

Abstract

Subak is an inseparable part of tourism in Bali. It is an organization that consists of paddy field owners and farmers that live around the subak area where they receive water from certain dams which are used by the members individually. Thus, an effort to preserve the existence of subak in the middle of modern global culture is needed by developing subak as sustainable tourism which is currently becoming a trend in the world of tourism. In this case, arts, cultures, and religion are potentials that must be owned by a sustainable tourism destination. The problem in developing a subak’s potential as a sustainable tourism destination is the lack of local people understanding in maximizing the potential of subak in Jatiluwih village as sustainable tourism. The purpose of this research is to identify the concept and the subak’s potential as a sustainable tourism destination in Jatiluwih village, Tabanan, Bali. This research can be categorized as a qualitative descriptive study that was carried out for one month and was located in Jatiluwih village, Tabanan, Bali. The data collection is done through nonparticipatory observation, an in-depth interview with three informants consisting of a local business actor, a pekseh (the leader of the subak), as well as a local public figure, and documentation studies towards relevant literature and related documents. The result of this research shows that subak still preserves the Tri Hita Karana concept in the system of implementing agricultural activities in Jatiluwih village. On the other hand, with the existence of subak people in Bali can be wiser in managing their natural resources and they can be used according to their needs so that the capacity of the natural resources will always be maintained and always be preserved it can be used by the next generation. Subak's potential development as a sustainable tourism destination can increase the local community commodities in driving sustainable tourism based on agro-tourism so that in the future, the preservation of their natural resources can always be maintained and can be enjoyed by the next generation.
Analysis of the Influence of Physical Environment, Service Quality, and Satisfaction on Revisit Intention at Resort in Batam City Dewirahayu Sad Wijaya; Ratih Anggraini
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.115

Abstract

The COVID-19 pandemic has negatively affected the tourism and hospitality industry in Indonesia. Many businesses have closed to help keep the virus under control, such as shopping centers and tourist attractions. Staycation can be a profitable business for tourism opportunities during the COVID-19 pandemic. Staycation has increased the popularity of hotels and resorts in Batam City. The study aims to help develop the world of tourism, especially in resort lodging in Batam City by exploring the influence of the physical environment, service quality, and satisfaction on revisit intentions at resorts in Batam City. The study used a quantitative approach by examining various variables and analyzed through a sampling process. The research respondents are local and domestic tourists who have previously had a staycation in Batam City. There were 1,883,244 tourists visiting Batam City in 2018 according to BPS data. The sample size in the population was calculated using the Sloven formula to obtain a sample of 440 respondents using Google Form Questionnaire disseminated through social media. IBM SPSS 25.0 software was used to analyze the collected data and test the hypothesis. The results showed that there is a significant positive influence between the physical environment, service quality, and satisfaction on revisit intention. Resort business owners need to understand the concept of staycation and the importance of improving products, services, and satisfaction to customers in order to create customer revisit intentions.
Planning and Mapping of Lunjen Village, Buntu Batu District, Enrekang Regency Firda Rahmayanti; Farid Asfari Rahman; Regina Shintya Dewi J; Mas Dadang Enjat Munajat; Evi Novianti
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.117

Abstract

This study aims to determine tourist attractions and to design a mapping model for the distribution of tourist attractions and amenities in Lunjen Village, Enrekang Regency by making a map of tourist attractions and amenities in Lunjen Village. This study uses a qualitative descriptive research design that aims to describe and describe the phenomena studied. This research model is applied with the aim of obtaining a result that can be implemented for tourism development in Lunjen Village. Data collection was carried out through direct observation in the field accompanied by unstructured interviews and documentation. The results of the study are maps of the distribution of tourist attractions and amenities in Lunjen Village using ArcGIS 10.8, which is used as a media aid for tourists in obtaining information about tourist attractions in Lunjen Village, Enrekang Regency. The conclusion in this study is the distribution of tourist attractions using ArcGIS 10.8 can make it easier to see tourist attractions and amenities in Lunjen Village in the form of a map. Tourism development is expected to reach a development scale that is considered clear and good in terms of tourism planning, development and management. In order to create good management, it is necessary to involve the community in tourism planning and development in Lunjen Village, Enrekang Regency
Tourists' Decisions Factors to Visit Spiritual Tourism Destinations: Case of St. Mary Grotto Kerep Ambarawa Reagan Brian; Johannes Kurniawan
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.119

Abstract

Spiritual tourism is a form of tourism where one of the objectives is to seek peace of mind and spirituality. Spiritual tourism has been around for a long time, but recently it has experienced an increasing trend with many young people needing a break from their routine and seeking spiritual peace. There are various choices of spiritual tourism destinations, but there are still few studies that find out the background of tourists' decision making to visit. This study was conducted to try to find out this. This study uses two price and attractiveness variables as the antecedent variables of the decision to visit. The study was carried out by distributing questionnaires to tourists taking spiritual tourism trips to St. Mary Grotto Kerep Ambarawa. The results of the questionnaire were then processed using multiple linear regression methods. The results of the study show that both price and attractiveness have an influence on tourists' visiting decisions to a spiritual tourism destination.
The Application of the Use of Indonesian Language in Promoting Tourist Destinations to ArchipelagoTourists in North Toraja Regency Ernawati AB; Syamsul Bahri; St. Aminah AB; Darmayasa
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.121

Abstract

Indonesian language should be encouraged through tourism promotion, especially in the tourism sector, to describe the form of tourism promotion and implementation. Bahasa Indonesia, as a domestic tourism promotion, also describes the role of Bahasa Indonesia as tourism communication to develop and internationalise Bahasa Indonesia in the Department of Tourism and Cultural of North Toraja Regency. This research aims to describe the tourism promotion form in the Department of Tourism and Cultural of North Toraja Regency. Data collection techniques with in-depth interviews through the Snowball Sampling technique for the stakeholder included the private management of tourism attractions, tour guide, and visitors at tourist destination areas. The conclusion of this research is the promotional language to use in the Department of Tourism and Cultural of North Toraja Regency through two options of language: Bahasa Indonesia and English language, but also uses a traditional or local vocabulary which is often used for tourist attraction and describe the local language.
Local Culinary Travel Pattern Development Model in Lerep Tourism Village Setiawan Wibowo; Nur Farah Fajriaty Muchlis; Muhammad Yahya
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.123

Abstract

This study aims to create a model for the development of the Local Culinary Travel Pattern in mapping the tourist segment who likes traditional food types and preparations using the Storynomics Tourism approach as a determinant of steps to enjoy regional culinary specialties. The research method used is qualitative using in-depth interview techniques with village officials, visiting tourists and local communities in the Lerep Tourism Village, Semarang Regency with field observation activities and literature review. The results of this study can develop culinary tourism activities that are packaged with traditional culinary markets in Lerep Tourism Village using the development model of a local culinary travel pattern based on local wisdom which is transformed into a menu of traditional creations from the community in synergy with views for tourism actors and potential tourists to determine activities culinary tourism trips that focus on local food as a cultural characteristic of an area.
Compensation Management for Industrial Employees of Sport Event Venue Management(Case Study: PT. Jakabaring Sport City) Ahmad Kurniawan; Muhammad Iqbal Djohan
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 1 February (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i1.127

Abstract

The difference in the management of compensation given to employees of PT Jakabaring Sport City as an industry for managing sport event venues in Palembang City is not in accordance with the rules issued by the Ministry of Manpower of the Republic of Indonesia. The only compensation given is salary, incentives and facilities. However, in theory (Henry Simamora, 2004) explains that compensation must be given in the form of four categories including salary, benefits, incentives, and facilities that support the work of the employee. Therefore, it is interesting for researchers to examine this research more comprehensively. The purpose of this study is to find out how the differences in management of compensation in the form of four types need to be carried out in accordance with the theory that supports this phenomenon. The research method used is descriptive quantitative method on saturated sampling or census, because the samples taken in this study were less than twenty respondents. Thus, the aims and objectives of this research can be clearly measured. From the research method that has been carried out, it provides results and discussion that salaries, benefits, incentives and facilities that have been given to employees so far are not in accordance with the rules and performance loyalty that they have given to the company.
Fostering The Indonesian Culinary Through Language and Visual on Social Media: Tourism Discourse Perspective Wan Farah Wani Wan Fakhruddin; Muhammad Arfin Muhammad Salim
Pusaka : Journal of Tourism, Hospitality, Travel and Business Event Vol. 5, No 2 August (2023)
Publisher : Politeknik Pariwisata Makassar, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33649/pusaka.v5i2.255

Abstract

The growth of culinary tourism has become a tourist attraction in many countries worldwide. Culinary is important in endorsing the uniqueness and authenticity of the country and nation. This paper investigates the role of language and visual images in fostering Indonesian cuisine on social media, Facebook, Instagram, and Twitter in multimodal perspectives. This research adopted multimodal discourse analysis to manipulate the data gained. The study focuses on the language and visual elements employed in social media. The choice of words and stylistic strategies on Facebook, Instagram, and Twitter become the concern of the analysis. The main visual analysis concerns are modality, participant and salience. The find shows that social media relies heavily on exaggerated language and images to foster culinary tourism in Indonesia. It thus contributes to our understanding of how multimodal discourse about Indonesian culinary tourism develops with changing Indonesian tourism.

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