Garuda - Garba Rujukan Digital

Pelaksanaan manajemen kearsipan pada bagian tata usaha di SMK Kristen 1 Surakarta Florentina Puspita; Hery Sawiji; Susantiningrum Susantiningrum
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 8, No 3 (2024): Mei
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v8i3.78843

Abstrak: Setiap organisasi baik pemerintah maupun swasta perlu memiliki sistem kearsipan yang baik dalam membantu tersedianya data dan informasi dengan cepat. Namun masih banyak organisasi yang belum menyadari pentingnya arsip sehingga sering kali dianggap tidak penting dan tidak diperhatikan. Penelitian ini bertujuan untuk mengetahui: (1) Pelaksanaan manajemen kearsipan pada bagian tata usaha di SMK Kristen 1 Surakarta, (2) Kendala yang dihadapi dalam pelaksanaan manajemen kearsipan di bagian tata usaha SMK Kristen 1 Surakarta, (3) Upaya yang dilakukan dalam mengatasi kendala yang ada dalam pelaksanaan manajemen kearsipan di bagian tata usaha SMK Kristen 1 Surakarta. Menggunakan metode kualitatif dengan pendekatan studi kasus. Teknik pengambilan sampel menggunakan purposive dan snowball sampling. Hasil penelitian menunjukkan bahwa: (1) Pelaksanaan Manajemen Kearsipan pada SMK Kristen 1 Surakarta sudah berjalan dengan baik namun masih terdapat kendala dalam pelaksanaannya (2) Kendala yang dialami dalam pelaksanaan pengelolaan arsip adalah a) masih kurangnya sumber daya manusia yang kompeten di bidangnya, b) sarana dan prasarana kearsipan yang kurang memadai, c) tidak ada pedoman khusus untuk kearsipan. (3) Upaya untuk mengatasi kendala yang dialami berupa a) memanfaatkan Program magang SMK/Universitas dan bekerjasama antar pegawai, b) menjaga sarana dan prasarana arsip yang ada , c) memberi bimbingan mengenai pengelolaan arsip yang ada.Kata kunci : arsip; pengelolaan arsip; tata kelola Abstract: Every government and private organization requires a robust archive system to facilitate quick access to data and information. However, many organizations still underestimate the importance of archives, leading to their neglect. This study aims to achieve the following objectives (1) Implementation of Archives Management: The research assesses the current implementation of archives management in the administration section of SMK Kristen 1 Surakarta. (2) Obstacles Faced: The study identifies the challenges encountered during the implementation of archives management. These obstacles include (a) Lack of Competent Human Resources and insufficient expertise in archival practices. (b) Inadequate Archival Facilities and Infrastructure: The absence of proper storage and preservation facilities. (c) Lack of Specific Guidelines: The organization lacks clear guidelines for effective archiving. (3) Efforts to Overcome Obstacles: The study proposes strategies to address the identified obstacles. These efforts involve (a) Utilizing Vocational School/University Internship Programs: Leveraging student internships to enhance archival skills. (b) Collaboration Among Employees: Encouraging teamwork and knowledge sharing. (c) Guidance on Archive Management: Providing comprehensive guidance for effective archival practices. The study employs qualitative methods, utilizing purposive and snowball sampling techniques. The findings highlight both successful implementation and persistent challenges in archives management at SMK Kristen 1 Surakarta. By addressing these obstacles, educational institutions can optimize their archival practices and ensure efficient data retrieval and preservation.Keywords: archive management; files; governance

Evaluasi hasil belajar mata pelajaran otomatisasi tata kelola kepegawaian Aprilia Viona Putri; Anton Subarno
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 8, No 5 (2024): September
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v8i5.88297

Abstrak: Evaluasi hasil belajar menjadi bagian penting dari proses pembelajaran untuk menentukan seberapa efektif kegiatan belajar. Tujuan dari penelitian ini adalah untuk mengetahui pelaksanaan evaluasi hasil belajar pada mata pelajaran Otomatisasi Tata Kelola Kepegawaian di SMK N 3 Surakarta. Penelitian ini bersifat deskriptif kualitatif dengan teknik pengambilan data purposive sample. Teknik pengumpulan data dengan wawancara, observasi, dan dokumentasi. Uji validitas menggunakan triangulasi sumber dan teknik. Teknik analisis data dengan interaktif yaitu pengumpulan, penyajian, reduksi, dan kesimpulan. Hasil penelitian menunjukkan bahwa pelaksanaan evaluasi hasil belajar meliputi perencanaan, pelaksanaan, tindak lanjut, dan identifikasi hambatan serta solusinya. Perencanaan evaluasi hasil belajar dilakukan dengan menetapkan tujuan evaluasi yang sesuai dengan tujuan pembelajaran. Perencanaan evaluasi dilaksanakan di awal pembelajaran, sedangkan pelaksanaannya di akhir pembelajaran. Guru menggunakan tes tertulis yaitu pilihan ganda. Setelah evaluasi, guru melakukan tindak lanjut berupa remedial dan pengayaan. Hambatan dalam evaluasi hasil belajar sebagai berikut : a) penyusunan soal, b) siswa sulit memahami soal, d) bosan dengan metode evaluasi yang monoton, e) kesulitan guru dalam penggunaan teknologi. Sedangkan upaya yang dilakukan untuk mengatasi hambatan tersebut adalah : a) pelatihan, b) variasi metode evaluasi, c) komunitas belajar, d) peningkatan penggunaan teknologi dalam evaluasi hasil belajar. Keywords : kendala; penilaian; prestasi belajar; tindakanAbstract: Evaluation of learning outcomes becomes an important part of the learning process to determine how effective learning activities are. The purpose of this study is to determine the implementation of evaluation of learning outcomes in the subject of Automation of Personnel Governance at SMK N 3 Surakarta. This research is descriptive qualitative with purposive sample data collection techniques. Data collection techniques with interviews, observation, and documentation. Test validity using source triangulation and techniques. Interactive data analysis techniques are collection, presentation, reduction, and conclusion. The results showed that the implementation of learning outcome evaluation includes planning, implementing, following up, and identifying obstacles and solutions. Planning for the evaluation of learning outcomes is carried out by setting evaluation objectives that are in accordance with the learning objectives. Teachers use a written test that is multiple choice. The teacher conducts follow-up in the form of remedial and enrichment. Obstacles in evaluation are: a) preparation of questions, b) students have difficulty understanding the questions, d) bored with monotonous evaluation methods, e) teacher difficulties in using technology. While efforts to overcome these obstacles are: a) training, b) variations in evaluation methods, c) learning communities, d) increased use of technology in evaluating learning outcomes.Keywords: action; evaluation; learning achievement; problem

Pengaruh pembelajaran micro teaching dan efikasi diri terhadap minat menjadi guru mahasiswa FKIP UNS Ervin Yunanto; Hery Sawiji; Winarno Winarno
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 7, No 6 (2023): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v7i6.72353

Abstrak: Tujuan penelitian ini adalah untuk mengetahui (1) pengaruh pembelajaran microteaching terhadap minat menjadi guru, (2) pengaruh efikasi diri secara bersama-sama terhadap minat menjadi guru, (3) pengaruh pembelajaran microteaching dan efikasi diri secara bersama-sama terhadap minat menjadi guru pada mahasiswa FKIP UNS. Penelitian ini merupakan penelitian kuantitatif dengan metode survei. Populasi dalam penelitian ini adalah mahasiswa FKIP UNS yang berjumlah 233 mahasiswa. Sampel dalam penelitian ini menggunakan proportionate stratified random sampling. Hasil penelitian ini: (1) pembelajaran micro Teaching berpengaruh positif dan signifikan terhadap minat menjadi guru. Hal ini dibuktikan dengan nilai thitung lebih besar dari ttabel (6,277>1,976) dan nilai signifikansi sebesar (0,000<0,05). (2) Efikasi diri berpengaruh positif dan signifikan terhadap minat menjadi guru. Hal ini dibuktikan dengan nilai thitung lebih besar dari ttabel (4,207>1,976) dan nilai signifikansi sebesar (0,000<0,05). (3) Terdapat pengaruh dispositif dan signifikan pengajaran mikro dan efikasi diri terhadap minat menjadi guru. Hal ini dibuktikan dengan nilai thitung lebih besar dari ttabel (27,014>3,78) dan nilai signifikansi sebesar (0,000<0,05). Hasil analisis secara keseluruhan dalam penelitian ini mendukung hipotesis yang diasumsikan. Kata Kunci: guru; kuantitatif; minat menjadi guruAbstract: The purpose of this study was to determine (1) the effect of micro-teaching learning on the intention to become a teacher, (2) the effect of self-efficacy on the intention to become a teacher, (3) the effect of microteaching learning and self-efficacy simultaneously on the interest in becoming a teacher in FKIP UNS students. This research is quantitative research with a survey method. The population in this study were FKIP UNS students, totaling 233 students. The sample in this study used proportionate stratified random sampling. The results of this study: (1) micro Teaching-learning has a positive and significant effect on the interest in becoming a teacher. This is evidenced by the value of count greater than ttable (6.277>1.976) and the significance value of (0.000<0.05). (2) Self-efficacy positively and significantly affects the interest in becoming a teacher. This is evidenced by the value of tcount greater than ttable (4.207>1.976) and the significance value of (0.000 <0.05). (3) There are dispositive and significant effects of micro- teaching and self-efficacy on the interest in becoming a teacher. This is evidenced by the value of count greater than ftable (27.014>3.78) and a significance value of (0.000<0.05). The results of the overall analysis in this study support the assumed hypothesis.Keywords:interest in becoming a teacher; quantitative; teacher

Pengaruh fasilitas belajar dan motivasi belajar terhadap hasil belajar siswa pada mata pelajaran ekonomi Javier Rama Alfiantama; Patni Ninghardjanti; Susantiningrum Susantiningrum
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 8, No 1 (2024): Januari
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v8i1.75940

Abstrak: Tujuan penelitian ini untuk mengetahui: 1) Pengaruh fasilitas belajar terhadap hasil belajar di SMA Negeri 1 Cikarang Utara; 2) Pengaruh motivasi belajar terhadap hasil belajar di SMA Negeri 1 Cikarang Utara; dan 3) Pengaruh secara bersama-sama fasilitas belajar dan motivasi belajar terhadap hasil belajar di SMA Negeri 1 Cikarang Utara. Jumlah populasi dari penelitian ini 107 dan jumlah sampel nya adalah 52, penelitian ini termasuk penelitian kuantitatif menggunakan teknik proportionate random sampling. Pengumpulan data dilakukan dengan kuesioner, observasi, dan dokumentasi. Analisis data yang digunakan dalam penelitian ini adalah Uji analisis regresi linear berganda, Uji F, dan Uji t. Dari hasil penelitian dapat disimpulkan bahwa: 1) Terdapat pengaruh dari fasilitas belajar terhadap hasil belajar dengan hasil uji t 2.267 > 2.00958 atau H0 ditolak, H1 diterima; 2) Terdapat pengaruh dari motivasi belajar terhadap hasil belajar dengan hasil uji t 2.197 > 2.00958 atau H0 ditolak, H2 diterima; 3) Terdapat pengaruh dari fasilitas belajar dan motivasi belajar terhadap hasil belajar dengan hasil uji F 39.318 > 3,18b atau H0 ditolak, H3 diterima. Keywords: keinginan belajar; perolehan belajar; sarana belajar Abstract: This study uses quantitative research to know; 1) whether or not there is an influence of learning facilities on learning outcomes; 2) whether or not the influence of learning motivation on learning outcomes; 3) whether or not the influence of learning facilities and learning motivation on learning outcomes. This research was conducted at SMA Negeri 1 Cikarang Utara. The total population of this research is 107, and the total sample is 52. The sampling technique used was proportionate random sampling. Data collection techniques from this study used questionnaires, observation, and documentation. The data analysis techniques used in this study are multiple regression analysis, F test, and t-test. the results of this study are: 1) There is an influence of learning facilities on learning outcomes with the results of the t-test 2.267 > 2.00958 or H0 is rejected, H1 is accepted; 2) There is an influence of learning motivation on learning outcomes with the results of the t-test 2.197 > 2.00958 or H0 is rejected, H2 is accepted; 3) There is an influence of learning facilities and learning motivation on learning outcomes with the results of the F test 39,318> 3.18b or H0 is rejected, H3 is accepted. Keywords: desire to learn; learning gains; learning tools

PENGARUH KEBIASAAN BELAJAR DAN PERHATIAN ORANG TUA TERHADAP PRESTASI BELAJAR DI SMK BATIK 2 SURAKARTA David Andriawan; Cicilia Dyah Sulistyaningrum Indrawati; Susantiningrum Susantiningrum
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 5, No 4 (2021): November
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v5i4.54485

The purpose of this study is to determine whether there is an effect of: (1) study habits on learning achievement in the subject of financial administration, (2) parents 'attention to learning achievement (3) study habits and parents' attention to learning achievement. This research uses quantitative methods. The population was all 44 students of class XI AP SMK Batik 2 Surakarta. The data collection technique uses the documentation method and a questionnaire. Test the validity of the instrument usingcorrelation Product Moment, and reliability testing usingformula Cronbach's Alpha. The data analysis technique used is multiple regression analysis with SPSS 17. The prerequisite test uses the normality test, linearity test, and multicollinearity test. The results show there was a positive and significant influence between: (1) study habits on learning achievement tcount = 4.285> ttable 2.021, (2) parents' attention to learning achievement tcount = 2.193> ttable 2.021, (3) habits learning and parental attention to learning achievement Fcount = 243,388> Ftable = 3,928. With the effective contribution of learning habits (X1) of 44.90%, the effective contribution of parents' attention (X2) of 18.0% and the relative contribution of learning habits (X1) 77.15%, the relative contribution of parental attention (X2) 28, 53%.

Reconceptualizing dynamic records management as information infrastructure for office administration Primus Sanbein
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 2 (2026): Maret
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i2.114039

Abstrak: Pengelolaan arsip dinamis merupakan komponen penting dalam administrasi perkantoran karena berfungsi sebagai sumber informasi kerja yang menopang keberlangsungan proses administratif, koordinasi internal, dan pelayanan administrasi. Namun, dalam praktik organisasi, pengelolaan arsip dinamis sering kali belum terintegrasi secara sistematis ke dalam sistem administrasi perkantoran. Penelitian ini bertujuan untuk mensintesis temuan-temuan literatur mengenai peran arsip dinamis, tantangan pengelolaannya, serta implikasinya terhadap efektivitas administrasi perkantoran. Penelitian ini menggunakan pendekatan kualitatif dengan metode systematic literature review (SLR) yang mengacu pada protokol PRISMA. Analisis dilakukan melalui pendekatan concept-centric review dan analisis tematik terhadap artikel berbahasa Indonesia dan Inggris yang relevan. Hasil sintesis menunjukkan bahwa arsip dinamis berperan sebagai elemen operasional yang mendukung kesinambungan proses administrasi dan keteraturan kerja, namun pengelolaannya masih menghadapi tantangan struktural, prosedural, dan organisasional. Temuan juga mengindikasikan bahwa kualitas pengelolaan arsip dinamis berimplikasi langsung terhadap efektivitas administrasi perkantoran, khususnya dalam kelancaran layanan, efisiensi kerja, dan keterlacakan informasi. Penelitian ini menegaskan pentingnya memposisikan pengelolaan arsip dinamis sebagai bagian integral dari sistem administrasi perkantoran yang berorientasi pada integrasi informasi dan keberlanjutan proses kerja. Kata kunci: efektivitas administrasi; praktik dokumentasi organisasi; sistem kearsipan; tata kelola kearsipan; tinjauan literatur sistematis Abstract: Dynamic records management is a critical component of office administration, serving as a source of working information that sustains the continuity of administrative processes, internal coordination, and administrative services. Nevertheless, in organizational practice, dynamic records management is often not systematically integrated into office administration systems. This study aims to synthesize the existing literature on the role of dynamic records, the challenges associated with their management, and the implications of these challenges for administrative effectiveness. A qualitative approach was adopted, employing a systematic literature review (SLR) guided by the PRISMA protocol. Data analysis was conducted through a concept-centric review and thematic analysis of relevant Indonesian- and English-language publications. The synthesis findings indicate that dynamic records function as operational elements supporting administrative workflow continuity and orderliness; however, their management remains constrained by structural, procedural, and organizational challenges. The findings further reveal that the quality of dynamic records management has direct implications for administrative effectiveness, particularly with respect to service delivery, work efficiency, and information traceability. This study underscores the importance of positioning dynamic records management as an integral component of office administration systems oriented toward information integration and the sustainability of administrative processes. Keywords: administrative effectiveness; archival governance; organizational documentation practices; recordkeeping systems; systematic literature review

Direct instruction and practice-based learning to improve microsoft excel achievement in vocational school Alwani Akhmad; Annisa Nurul Firdhaus; Wulan Rahayu Syachtiyani; Cicilia Dyah Sulistyaningrum Indrawati; Ninuk Setyaning Rahayu
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 2 (2026): Maret
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i2.103581

Abstrak: Penelitian ini mengkaji efektivitas penerapan gabungan model Direct Instruction dan Practice-Based Learning dalam meningkatkan prestasi belajar siswa pada konteks pendidikan kejuruan. Desain Penelitian Tindakan Kelas (PTK) berdasarkan model Kemmis dan McTaggart diterapkan dalam dua siklus, masing-masing meliputi tahap perencanaan, pelaksanaan tindakan, observasi, dan refleksi. Subjek penelitian adalah 30 siswa kelas XI pada Program Keahlian Manajemen Perkantoran dan Layanan Bisnis di SMK Bhakti Karya Karanganyar. Data dikumpulkan melalui tes praktik dan lembar observasi terstruktur. Instrumen observasi divalidasi melalui expert judgment (Aiken’s V = 0,89) dengan reliabilitas antar-penilai sebesar 83%. Data dianalisis menggunakan metode deskriptif kuantitatif dan kualitatif. Sebelum tindakan, rata-rata nilai siswa adalah 69,87 dengan tingkat ketuntasan 40%. Setelah siklus I, rata-rata nilai meningkat menjadi 79,76 dengan ketuntasan 66,67%. Pada siklus II, rata-rata nilai naik menjadi 83,04 dengan ketuntasan 73,33%. Skor keterlibatan siswa juga meningkat dari 69,77% pada siklus I menjadi 79,05% pada siklus II. Hasil ini membuktikan bahwa model pembelajaran terpadu ini secara efektif meningkatkan capaian kognitif dan pengembangan keterampilan praktis siswa kejuruan. Kata kunci: keterampilan spreadsheet; keterlibatan siswa; ketuntasan belajar; penelitian tindakan kelas; strategi instruksional Abstract: This study investigated the effectiveness of integrating Direct Instruction and Practice-Based Learning to improve student learning achievement in a vocational education setting. A Classroom Action Research design based on the Kemmis and McTaggart model was employed, conducted across two cycles each comprising planning, action implementation, observation, and reflection stages. Participants consisted of 30 Grade XI students in the Office Management and Business Services program at SMK Bhakti Karya Karanganyar. Data were collected via practical performance tests and structured observation sheets. Observation instruments were validated through expert judgment (Aiken’s V = 0.89) and established inter-rater reliability of 83%. Data were analyzed using descriptive quantitative and qualitative methods. Prior to intervention, the mean score was 69.87 with a mastery rate of 40%. Following Cycle I, the mean score increased to 79.76 with a mastery rate of 66.67%. After Cycle II, the mean score rose further to 83.04 with a mastery rate of 73.33%. Student engagement scores also improved from 69.77% in Cycle I to 79.05% in Cycle II. These results confirm that the integrated instructional model effectively enhances both cognitive outcomes and practical skill development among vocational students. Keyword: classroom action research; instructional strategy; learning mastery; spreadsheet skills; student engagement

Administrative staff roles in enhancing service efficiency at a vocational high school Findy Cahya Isca Sari; Agung Kuswantoro; Wisudani Rahmaningtyas
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 2 (2026): Maret
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i2.112865

Abstrak: Penelitian ini mengkaji peran tata usaha dalam meningkatkan efisiensi layanan administrasi sekolah, dengan fokus pada tuntutan organisasi yang khas di lembaga pendidikan kejuruan. Dilatarbelakangi oleh masih maraknya pengelolaan administrasi manual di sekolah-sekolah Indonesia dan terbatasnya kajian pada konteks ini, penelitian menggunakan pendekatan kualitatif deskriptif. Data dikumpulkan melalui wawancara mendalam, observasi langsung, dan analisis dokumen di SMK Widya Praja Ungaran pada November 2025. Dua belas informan dipilih secara purposive: satu kepala tata usaha, satu staf, lima guru, dan lima siswa. Analisis menggunakan model interaktif Miles dan Huberman; validitas dijamin melalui triangulasi sumber dan metode. Temuan menunjukkan bahwa tata usaha menjaga efisiensi di empat domain: pengelolaan persuratan, pengelolaan arsip, layanan warga sekolah, dan dukungan manajemen sekolah. Efisiensi tetap terjaga meski sistem sepenuhnya manual dan hanya ditopang dua tenaga, menunjukkan bahwa efisiensi administrasi tidak semata ditentukan digitalisasi, tetapi juga oleh keteraturan prosedur, kompetensi staf, dan koordinasi organisasi. Penelitian merekomendasikan penguatan kapasitas SDM dan pengembangan sistem digital untuk peningkatan berkelanjutan. Kata kunci: kinerja administrasi; kualitatif deskriptif; layanan administrasi sekolahAbstract: This study examines the role of the administrative office in improving school administrative service efficiency, with focus on the organizational demands unique to vocational education. Motivated by the prevalence of manual administrative management in Indonesian schools and limited research on this context, the study employed a descriptive qualitative approach. Data were collected through in-depth interviews, direct observation, and documentary analysis at SMK Widya Praja Ungaran in November 2025. Twelve informants were selected via purposive sampling: one administrative head, one staff member, five teachers, and five students. Analysis followed the Miles and Huberman interactive model; validity was ensured through source and methodological triangulation. Findings show that the administrative office sustains efficiency across four domains: correspondence management, records management, community services, and school management support. Efficiency was maintained despite a fully manual system and a two-person workforce, suggesting that administrative efficiency is shaped not only by digitization but equally by procedural regularity, staff competence, and organizational coordination. The study recommends strengthening human resource capacity and developing digital systems for sustainable improvement. Keywords: administrative performance; qualitative descriptive; school administration services

Digital-era correspondence management: a case study at UIN Syarif Hidayatullah Jakarta Tri Suwarno Handoko Noviyanto; Assami Putri Bayina
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 2 (2026): Maret
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i2.112173

Abstrak: Perkembangan teknologi digital berdampak pada pemanfaatan layanan persuratan di instansi pemerintah, termasuk UIN Syarif Hidayatullah Jakarta. Tujuan penelitian ini adalah untuk menganalisis manajemen persuratan era digital pada UIN Syarif Hidayatullah Jakarta, dengan diwakili Fakultas Dirasat Islamiyah, Fakultas Dakwah dan Ilmu Komunikasi, dan Subbagian Tata Usaha dan Rumah Tangga Bagian Umum Biro Administrasi Umum dan Kepegawaian. Penelitian menggunakan pendekatan kualitatif dengan metode studi kasus, melibatkan pegawai yang mengelola persuratan melalui wawancara, observasi, dan analisis dokumen. Data dianalisis menggunakan model Miles dan Huberman yang meliputi pengumpulan, reduksi, penyajian, serta penarikan kesimpulan. Hasil penelitian menunjukkan bahwa alur surat masuk dan keluar pada UIN Syarif Hidayatullah Jakarta telah sesuai dengan Keputusan Menteri Agama Nomor 9 Tahun 2016 tentang Pedoman Tata Naskah Dinas, dengan perbedaan pada tingkat pemanfaatan layanan digital di tiap unit kerja. Rekomendasi penelitian menekankan perlunya sistem persuratan digital yang terintegrasi, penerapan disposisi online, tanda tangan elektronik, serta pengiriman surat resmi internal untuk mendukung efektivitas, efisiensi, dan penerapan paperless office. Kata kunci : digitalisasi; paperless office; persuratan; tata naskah dinasAbstract: The advancement of digital technology has influenced the utilization of correspondence services in government institutions, including UIN Syarif Hidayatullah Jakarta. This study aims to analyze digital-era correspondence management at UIN Syarif Hidayatullah Jakarta, represented by the Faculty of Dirasat Islamiyah, the Faculty of Da’wah and Communication Sciences, and the Subdivision of Administration and Household Affairs, Bureau of General Administration and Personnel. This research employs a qualitative approach with a case study method, involving staff directly managing correspondence through interviews, observations, and document analysis. Data were analyzed using Miles and Huberman’s model, including data collection, reduction, presentation, and conclusion drawing. The findings reveal that the flow of incoming and outgoing letters at UIN Syarif Hidayatullah Jakarta complies with the Decree of the Minister of Religious Affairs of the Republic of Indonesia Number 9 of 2016 concerning Guidelines for Official Correspondence, with variations in the extent of digital service utilization across units. The study recommends the establishment of an integrated digital correspondence system, the adoption of online disposition, electronic signatures, and official internal letter delivery to enhance effectiveness, efficiency, and the implementation of a paperless office. Keywords: digitalization; correspondence administration; official document management; paperless office

Competence, motivation, and work discipline as determinants of employee performance in public library services Fitri Dzakiyatul Innayah; Ismiyati Ismiyati
JIKAP (Jurnal Informasi dan Komunikasi Administrasi Perkantoran) Vol 10, No 2 (2026): Maret
Publisher : Program Studi Pendidikan Administrasi perkantoran FKIP UNS

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20961/jikap.v10i2.108657

Abstrak: Penelitian ini mengkaji bagaimana kinerja karyawan dipengaruhi oleh disiplin kerja, motivasi, dan kompetensi. Sebanyak 91 karyawan menjadi sampel dalam penelitian kuantitatif dengan desain kausalitas. Untuk menentukan kondisi awal kinerja karyawan, 10 karyawan ikut serta dalam pengumpulan data eksploratif. Kuesioner, wawancara, dan dokumen digunakan untuk mengumpulkan data. Dengan menggunakan SPSS 26, penelitian ini mencakup persentase deskriptif, regresi linier berganda, dan uji asumsi klasik. Hasil menunjukkan bahwa masing-masing dari ketiga faktor tersebut, yang secara keseluruhan berkontribusi sebesar 57,7%, secara signifikan memengaruhi kinerja karyawan. Kompetensi dan disiplin kerja memiliki dampak yang positif dan signifikan terhadap kinerja ketika dianalisis secara terpisah, sedangkan motivasi tidak memiliki efek yang dapat dibedakan. Hasil penelitian menyarankan agar perusahaan meningkatkan pelatihan karyawan, menciptakan lingkungan kerja yang kondusif, dan menetapkan kebijakan gaji yang transparan untuk pekerjaan lembur. Kata kunci: etika kerja; manajemen sumber daya manusia; perilaku organisasi; sektor publik Abstract This study examines the influence of competence, motivation, and work discipline on employee performance at the Library and Archives Service of Tegal City and Regency. A quantitative causal design was employed with a total population of 91 employees. Prior to the main data collection, ten employees participated in exploratory interviews and questionnaires to establish baseline performance conditions; these individuals were subsequently excluded from the primary analysis to minimize response bias. Data from the remaining 81 respondents were collected via a closed-format questionnaire distributed through Google Forms and analyzed using IBM SPSS Statistics 26. Analyses included descriptive statistics, classical assumption tests, and multiple linear regression. The results show that competence, motivation, and work discipline jointly account for 57.7% of the variance in employee performance. When examined independently, competence and work discipline each exerted a positive and significant effect on performance, whereas motivation did not reach statistical significance. These findings suggest that organizations should strengthen employee competency through targeted training, enforce consistent workplace discipline, and improve physical work conditions to enhance overall productivity. Keywords: human resource management; organizational behavior; public sector organizations; work ethics

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name
Anton Subarno

Contact Email
antonsubarno@fkip.uns.ac.id

Phone
+6281329027365

Journal Mail Official
jikap@fkip.uns.ac.id

Editorial Address
Pendidikan Administrasi Perkantoran FKIP UNS Gedung B Lantai 1 FKIP UNS, Jl. Ir, Sutami, No.36A Kentingan Surakarta

Location
Kota surakarta,

Jawa tengah

INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Home Page

OAI Link

Editorial Team

Contact

Reviewer

Google Scholar

Contact Name Anton Subarno

Contact Email antonsubarno@fkip.uns.ac.id

Phone +6281329027365

Journal Mail Official jikap@fkip.uns.ac.id

Editorial Address Pendidikan Administrasi Perkantoran FKIP UNS Gedung B Lantai 1 FKIP UNS, Jl. Ir, Sutami, No.36A Kentingan Surakarta

Location Kota surakarta, Jawa tengah INDONESIA

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Abstract

Contact Name
Anton Subarno

Contact Email
antonsubarno@fkip.uns.ac.id

Phone
+6281329027365

Journal Mail Official
jikap@fkip.uns.ac.id

Editorial Address
Pendidikan Administrasi Perkantoran FKIP UNS Gedung B Lantai 1 FKIP UNS, Jl. Ir, Sutami, No.36A Kentingan Surakarta

Location
Kota surakarta,

Jawa tengah

INDONESIA