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E-JRM
Published by Universitas Islam Malang
ISSN : 23026200     EISSN : -     DOI : 10.33474
Core Subject : Economy,
Economics, Econometrics & Finance
E-JRM : Elektronik Jurnal Riset Manajemen merupakan salah satu jurnal publikasi ilmiah yang diterbitkan oleh Fakultas Ekonomi Dan Bisnis , Universitas Islam Malang dengan nomor ISSN 2302-6200 yang memiliki fokus keilmuan pada bidang Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sumber Daya Manusia, Manajemen Operasional Manajemen Strategi, dan Kewirausahaan. E-JRM : Elektronik Jurnal Riset Manajemen telah terindeks pada Google Scholar, Crossref, Garuda (Garba Rujukan Digital), Dimension, and registered in ICI (Index Copernicus International). Secara umum, artikel-artikel yang diterbitkan oleh E-JRM : Elektronik Jurnal Riset Manajemen merupakan karya ilmiah yang memberikan kontribusi bagi pengembangan dan penyebaran ilmu pengetahuan di bidang manajemen dan bisnis. Pembaca utama E-JRM : Elektronik Jurnal Riset Manajemen adalah akademisi, mahasiswa, praktisi, pebisnis, pemasaran, manajemen keuangan, dan mereka yang tertarik dengan manajemen dan bisnis.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 2,638 Documents
 171   172   173   174   175 
Pengaruh Kualitas Informasi, Kualitas Sistem, Dan Kualitas Layanan Terhadapp Kepuasan Pengguna E-Commerce Situs Shopee (Studi Kasus Mahasiswa Manajemen Angkatan 2019 Unisma) Diana Putri Milenia; Nurhajati Nurhajati; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine how much influence the quality of information, system quality, and service quality has on the satisfaction of Shopee site users. The population in this study was among 598 Management students from the 2019 Faculty of Economics and Business, with a total sample of 86 respondents. This study uses data collected through questionnaires using a Likert scale measurement. This study uses multiple linear regression analysis with the results obtained that the quality of information, quality systems, and services together influence user satisfaction. The quality of information partially influences user satisfaction, while the quality of systems and services partially does not influence user satisfaction. This is based on many users submitting opinions through reviews on PlayStore. Keywords : Information Quality, System Quality, Service Quality, User Satisfaction.
Pengaruh Kualitas Pelayanan Dan Harga Terhadap Kepuasan Pengunjung Pada Caffe Paimo Malang (Studi Kasus Pada Pengunjung Caffe Paimo Malang) Cahyudi Ardiansya Usman; Budi Wahono; M. Khoirul Anwarudin Broto Suharto
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine and analyze whether there is an influence between service quality and price on visitor satisfaction at Caffe Paimo Malang. This type of research is intended to provide an explanation of the causal relationship between variables through hypothesis testing, making it an explanatory research to provide an explanation through the previously formulated problem, objectives to be achieved, and hypothesis testing. Therefore, the method used in this research is a survey method. The data processed in this study is the result of distributing questionnaires to customers who have visited and made purchases at Caffe Paimo Malang over a period of 4 months, totaling 95 respondents. This method implies that the study samples from the population and uses a questionnaire (list of questions) as the primary data collection instrument. In addition, in-depth interviews were also conducted to supplement the required data. The research findings show that the results of the t-test (partial) on service quality have an effect on visitor satisfaction, as indicated by a t-value of 3.732, and price has an effect on visitor satisfaction, as indicated by a t-value of 5.160. Meanwhile, the results of the F-test indicate a calculated value of 0.000, which is less than 0.05. This means that service quality and price simultaneously influence visitor satisfaction among customers of Caffe Paimo Malang. Based on the coefficient of determination calculation, the Adjusted R Square is 73%, while the remaining 27% can be explained by variables not covered in this study.Top of Form Keywords : Service Quality, Price and Visitor Satisfaction.
Pengaruh Budaya Organisasi, Employee Engagement Dan Organizational Citizenship Behavior Terhadap Kinerja Pegawai Dinas Kependudukan dan Pencatatan Sipil (DISPENDUKCAPIL) Kota Malang Laila Dian Maslina; Siti Asiyah; Ratna Tri Hardaningtyas
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to examine and analyze the influence of organizational culture, employee engagement and organizational citizenship behavior. The sample used in this study was 78 respondents using the saturated sample technique. The data analysis method used in this study is quantitative data analysis using multiple linear regression analysis. Testing the data used is testing the simultaneous hypothesis (Test F) and partial hypothesis (Test t). The results of this study indicate that simultaneously the variables of organizational culture, employee engagement and organizational citizenship behavior have a positive and significant effect on the performance of employees of the Malang City Population and Civil Registration Office. Meanwhile, partially (t test) organizational culture variable has a positive and significant effect on employee performance, employee engagement variable has no significant effect on employee performance and organizational citizenship behavior variable has a positive and significant effect on employee performance at the Department of Population and Civil Registration of Malang City. Keywords : Organizational Culture, Employee Engagement, Organizational Citizenship Behavior and Employee Perfomance 
Pengaruh Punishment, Reward, dan Motivasi Kerja Terhadap Kinerja Karyawan Pada PT. PG Rajawali 1 Rendy Satrio Wicaksono; Pardiman Pardiman; Rahmawati Rahmawati
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abtract The purpose of this study was to determine the effect of punishment, reward and work motivation on employee performance at PT. PG Rajawali 1. This research is a quantitative research with technical data collection using a questionnaire. The sample in this study amounted to 72 respondents. Place This research was conducted at PT. PG Rajawali 1 Jl. Raya Krebet No. 10 districts. Bululawang, Kab. Malang, East Java. The sampling technique used is the accidental sampling method. Processing of primary data using analysis of Statistical Package for Social Science (SPSS) version 25. technique with multiple regression analysis method. The results of this study indicate that partially each of the independent variables has a positive and significant effect on employee performance, and together they have a simultaneous effect on employee performance. Keywords : punishment, reward, work motivation, and employee performance
Pengaruh Kualitas Produk, Kualitas Pelayanan Dan Promosi Terhadap Kepuasan Konsumen Pada Soto Seger Rempah Warung Sahabat Muda Malang Khairun Anisah; Eka Farida; Mohamad Bastomi
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to examine and explain the effect of product quality, service quality and promotion on consumer satisfaction at the Soto Seger Spice Warung Sahabat Muda Malang. The sample used in this study was 75 respondents using the Malhotra method of porposive sampling technique. The data analysis method used in this study is quantitative data analysis using multiple linear regression analysis. Testing the data used is a partial hypothesis testing (t test). The results of this study indicate that partially (t test) the variables of product quality and service quality have a significant positive effect on customer satisfaction at the soto seger spice stalls Sahabat Muda Malang, the promotion variable has no significant effect on customer satisfaction at the Soto Seger Spices stalls Sahabat Muda Malang. Keywords: Product & Service Quality, Promotion, Satisfaction.
Pengaruh Social Media (Instagram), Celebrity Endorse, Dan Harga Terhadap Keputusan Pembelian Lozy Hijab (Studi pada Mahasiswa Fakultas Ekonomi dan Bisnis Universitas Islam Malang Angkatan 2019) Alviona Alviona; Muhammad Agus Salim; Achmad Agus Priyono
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This research was conducted to determine the effect of social media (instagram), celebrity endorsements, and prices on purchasing decisions for Lozy Hijab. The number of samples was determined using the Maholtra formula with a purposive sampling method and the results obtained were 95 respondents. Data was obtained by distributing questionnaires to Students of the Faculty of Economics and Business Class of 2019 at the Islamic University of Malang. The type of research used in this research is quantitative. Data analysis in this study used SPSS IBM V.26 for windows. The data testing technique used is validity test, reliability test, multiple linear regression analysis, normality test, classical assumption test, hypothesis test, and the coefficient of determination (R2). In this study, the results showed that social media (instagram), celebrity endorsements, and prices simultaneously influence the purchasing decision of Lozy Hijab. Social media (Instagram) has a partial effect on purchasing decisions, celebrity endorses have no partial effect on purchasing decisions, and prices have a partial effect on purchasing decisions.  Keywords: Social Media (Instagram). Celebrity Endorsements, Pricing, and Purchase Decisions.
Pengaruh Lokasi Kenyamanan Tempat, Dan Kualitas Produk Terhadap Keputusan Pembelian Di Warkop Puntadewa Pakis Kabupaten Malang (Studi Kasus Konsumen Warkop Puntadewa Pakis Kabupaten Malang) Moh. Afifuddin; Budi Wahono; Sulton Sholehuddin
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine the effect of location, convenience of place, and product quality on purchasing decisions at warkop Puntadewa Pakis Malang district. The data method in this study used a questionnaire with a total sample of 65 respondents. The analytical method used in this study is multiple linear analysis by testing the hypothesis using the F test and t test. Based on the results of data analysis, it is explained that the independent variables consist of location, convenience of place, product quality, while the dependent variable is the purchase decision. From the results of the research above it can be seen that location, convenience of place, and product quality simultaneously influence purchasing decisions. Keywords: Location, Place Convenience, Product Quality, and Purchase Decision
Pengaruh Literasi Keuangan, Pendidikan Keuangan Di Keluarga Dan Kontrol Diri Terhadap Manajemen Keuangan Pribadi Remaja Agassi Dwi Putra; Muhammad Mansur; Budi Wahono
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 01
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to determine and analyze the effect financial literacy, financial education in the family, and self-control over personal financial management. The population in this study are Malang Islamic University students. The data collection method in this study used a questionnaire with a sample of 85 respondents. The independent variable in this study is the financial literacy, financial education in the family, and self-control and the dependent variable is the financial management. The analytical method used in this study is multiple linear regression analysis and processed using SPSS 26. The results of this study simultaneously show that the financial literacy, financial education in the family, and self-control has a positive effect on financial management. Partially, financial literacy, financial education in the family, and self-control have a positive effect on financial literacy. Keywords: financial literacy financial education in the family, self-control and financial management. 
Pengaruh Gaya Hidup, e-WOM, Dan Cashless Society Terhadap Keputusan Dalam Penggunaan Sistem Pembayaran QRIS (Studi Kasus Pada Mahasiswa Fakultas Ekonomi Dan Bisnis Angkatan 2019 Universitas Islam Malang) Fina Athiyatur Rohmaniyah; Siti Asiyah; Afi Rachmat Slamet
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract Changes in the economic field can be felt in that financial activities are carried out more easily and instantly, thereby saving time and effort. The purpose of this study was to determine and analyze the influence of Lifestyle, Cashless Society, and e-WOM simultaneously on the decision to use the Indonesian Standard Quick Response Code payment system. The population in this study were students of the Faculty of Economics and Business, Islamic University of Malang, Class of 2019 who had used QRIS among students of the Islamic University of Malang. The approach method uses a non-probability sampling technique, namely purposive sampling which is a sample collection technique based on certain criteria using a questionnaire distributed to 60 respondents and using the SPSS analysis tool. The results showed that partially Lifestyle and Cashless Society had a significant effect on the decision to use the Quick Response Code Indonesia Standard payment system, while electronic word of mouth had no significant effect on the decision to use the Quick Response Code Indonesia Standard payment system. Simultaneously Lifestyle, Cashless Society, and e-WOM have a significant effect on the decision to use the Quick Response Code Indonesia Standard payment system. Keywords: Lifestyle, Cashless Society, e-WOM, Consumer Decisions
Peran Brand Image, Brand Trust Dan Kualitas Informasi Terhadap Keputusan Pembelian Di Tiktok Shop (Studi Kasus Remaja Kota Malang) Zahrotul Nadiah; Nur Hidayati; Fahrurrozi Rahman
E-JRM : Elektronik Jurnal Riset Manajemen E-JRM : Elektronik Jurnal Riset Manajemen Vol. 12 No. 02
Publisher : UNIVERSITAS ISLAM MALANG

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Abstract

Abstract This study aims to analyze the role of Brand Image, Brand Trust, and Information Quality on purchasing decisions at the tiktok shop for Malang City Youth. The sampling method used is maholtra. The population of this research is Malang City Teenagers and the number of samples is 64 respondents. The analysis used is multiple linear regression. The results of the study show that Brand Image and Brand Trust have no significant effect on Purchasing Decisions, while the Information Quality variable has a significant effect on Purchasing Decisions. Keywords: Brand Image, Brand Trust and Information Quality, Purchasing Decision

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