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Rizal Kurniansah
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INDONESIA
International Journal of Tourism Business Research
Published by Universitas Mataram
ISSN : -     EISSN : 29855934     DOI : -
Core Subject : Economy, Social,
Economics, Econometrics & Finance Environmental Science Social Sciences
The main focus of this journal covering the study of tourism business research (Tourism Attraction and Tourism Insdustry). The others scope of these areas include tourism planning; halal tourism; geography tourism; management; travelling; environment; gastronomic tourism; heritage tourism, and culture tourism
Arjuna Subject : Umum - Umum
Articles 53 Documents
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The Important Of Description Dive Spot Characteristic For the Development of Tourism Attractions: A Case Study in Bunaken National Park, North Sulawesi, Indonesia Jeanlly A. Solang
Jurnal Internasional Riset Bisnis Pariwisata Vol 3 No 2 (2024): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v3i2.1394

Abstract

This paper aims to describe the characteristics of diving spots on the island of Bunaken for the purpose of making it a tourist attraction. So far, diving tourists who do diving activities have never received an explanation related to what biota and mammals are located at each dive point. Though this information is very useful for the development of more unique tourist attractions.  The method used in this paper is to conduct a survey (non-experimental) combined with direct perception at the writing location and identification by combining knowledge-based methods. Bunaken National Park has 120 dive points with varying depths ranging from 1,344 meters. However, this study only took 16 dive points, specifically around the island of Bunaken. The results showed that each point has unique species of marine biota and mammals, then the average is also in the location of underwater great walls, which are also called hanging walls, or giant vertical coral walls.
Do Tourism Events Affect Lodging Occupancy Rates? A Case Study Of The Tomohon International Flower Festival, North Sulawesi Province Kalele, Selvy; Mauren M. Mandagi; Dianne O. Rondonuwu; Bernadain D. Polii; Jemmy Pangemanan; Vesty Like Sambeka; Silvana Mewengkang
Jurnal Internasional Riset Bisnis Pariwisata Vol 3 No 2 (2024): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v3i2.1411

Abstract

This paper aims to examine the impact of the Tomohon International Flower Festival on the occupancy rate of lodging. The International event began in 2006 and until now is still being held because it is considered capable of marketing the tourist attractions in the city of Tomohon. Indeed, every time this event is held, it is certain that many tourists and come to visit the location of the activity, because the distance from Manado to Tomohon is > 24km, allowing many guests to come from surrounding cities. It is suspected that guests may stay at hotels in Manado and not stay in Tomohon.The survey was conducted on 100 staff representing different managerial levels; top management, middle management and lower management at 3 different lodgings namely Grand Master Hotel, Emitta Villa and Gardenia Country with the assumption of representing the status of hotel stars, which are in Tomohon City. The analysis used is validity and reliability, simple linear regression and F test. The results showed that there was an effect of the implementation of the flower festival in Tomohon on the occupancy rate of guests at lodging in the city.
strategi pengembangan destinasi super prioritas likupang minahasa utara Dianne Olga Rondonuwu; Jongky Wuner Alfius Kamagi; Frans Victor Rattu
Jurnal Internasional Riset Bisnis Pariwisata Vol 3 No 2 (2024): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v3i2.1442

Abstract

Likupang super priority area (DSP) is a tourism development policy mandated in the National Tourism Development Master Plan (Ripparnas) 2010-2025. Various problems encountered in the development of Likupang DSP include: tourism has not provided a significant economic impact on the community, government limitations in building infrastructure and basic tourism support, low human resources to meet international standard service quality, suboptimal management of tourist destinations, the absence of a joint forum consisting of stakeholders initiated by the government in addressing issues faced in the development and management of Likupang tourism destinations. The sample of this study consisted of 5 people from the tourism and travel industry, academics, the provincial tourism office, and tourism observers. By using SWOT analysis, it was obtained: SO strategy is a strategy to use strengths to take advantage of opportunities, consisting of: development of tourist destinations and attractions, utilizing tourist visits from cruise ships, and promoting marine tourism to China. WO strategy is a strategy to improve weaknesses after seeing existing opportunities, consisting of training, development, and community empowerment through technical guidance and certification. promotion through overseas tourism events, addition of tourism amenities such as restaurants, souvenir shops, and other public facilities. ST strategy is a strategy of using strength to anticipate threats, consisting of comprehensive promotion by all stakeholders related to DSP Likupang, partnership development through the establishment of a forum of all stakeholders, management, and development of environmentally based tourism. And the WT strategy is a strategy to anticipate threats by fixing weaknesses, namely training on the environment and waste management.
kondisi karang dan ikan karang pada empat daerah penyelaman yang sering dikunjungi pada wisata bahari di taman nasional bunaken Jongky Wuner Alfius Kamagi; Frans Victor Rattu
Jurnal Internasional Riset Bisnis Pariwisata Vol 3 No 2 (2024): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v3i2.1464

Abstract

Bunaken National Park is one of the special interest tourism destinations with diving as its main attraction. Bunaken National Park is not only famous for its diversity of marine biota, such as fish, mammals, and marine reptiles, but also for the uniqueness of marine animals such as pygmy seahorses and nudibranchs. Bunaken National Park, especially on Bunaken Island, is also famous for its unique underwater landscape in the form of coral reef walls. The purpose of this study was to see the condition of coral cover and the diversity of reef fish in 4 diving areas on Bunaken Island. The data collection locations were Pangalisang, muka kampung, Likuan 3 and Fukui. Data were taken using the Line Transect and visual census. The results obtained were that the coral conditions in the Pangalisang, Likuan 3, and Fukui diving areas were in good condition, while the Muka Kampung area was in moderate condition. The diversity index in these 4 diving areas is moderate
Exploring the Application of Artificial Intelligence (AI) Tools in the Operations of Hotels in the Jos Tourism Sector in the Post-COVID-19 Period Majebi, Enesi Chukwuemeka
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1577

Abstract

Artificial Intelligence (AI) tools have improved the operations of multiple tourism sectors, including hotel accommodation, attractions, transportation, travel agencies, and food and beverages in the post-COVID-19 period. Nonetheless, it does not seem that there is evidence of any study investigating the application of AI in the hotel sector of a developing destination’s tourism industry, like Jos, Plateau State, Nigeria, in the post-COVID-19 period. This article employs a semi-structured/In-depth interview technique to explore the perspectives of hotel accommodation stakeholders, including 7 hotel managers, 3 tourism industry sector consultants, and 2 academics in the Jos Metropolitan area of Plateau State, Nigeria, on the use of AI to improve their operations in the post-COVID-19 period. Data derived were descriptively analyzed based on themes on the uses of AI to enhance hotel business efficiency. The research revealed the efficiency of AI tools in the selected Jos hotels and the hindrances to their use, including customers’ personal privacy concerns, and poor patronage due to the current economic and security crisis. The article has implications for suggesting efficient measures for adopting AI technologies, including facial recognition, and mobile app/card entry for revenue generation, improving security and customer services in similar and other sectors of Nigeria’s tourism industry
Study of Utilization Of Pakcoy Stems (Brassica Rapa Var. Chinensis) As Sweets With Variations Of Coconut Sugar To Empower The Community Of Ngrombo Tourism Village, Baki, Sukoharjo Tri Hastiningsih, Wahyu; Prasiwi Citra Resmi
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1593

Abstract

This study aims to examine the manufacture of sweets from pakcoy stems as a diversification of hydroponic waste products in Ngrombo Tourism Village, Sukoharjo. In addition, this study also aims to evaluate the quality of candied pakcoy sticks with coconut sugar variations through organoleptic tests that include aspects of liking, color, taste, aroma, and texture. The method used in this study is an experiment with a quantitative approach. The research was carried out by making candied pakcoy sticks using two variations of sugar, namely coconut sugar and granulated sugar. Confectionery quality data was analyzed using an oragoleptic test to describe the characteristics of respondents, as well as a Posttest Only Control Group to determine the influence of sugar variations on confectionery quality. The results showed that there was a significant influence between sugar variations on the quality of candied pakcoy sticks, especially in the color aspect. Although the differences in the aspects of liking, taste, aroma, and texture were not significant, candied pakcoy sticks with coconut sugar variations were preferred by most respondents compared to sugar variations. This study also shows that the processing of pakcoy stem waste into sweets can increase the economic potential of the people of Ngrombo Village.
Does Project Noise Interfere With Guest Comfort? A Case Study at Radisson Blu Uluwatu Hotel Silvana Mewengkang; Asterlita R. Wenas; Silvana Sumoked; Margresya Rompas; Deisy Ch. Andih; Fonny Sangari; Pangemanan, Jemmy
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1832

Abstract

Radisson Bali Uluwatu is one of the 5-star hotels in Bali. Since mid-2023, the hotel has experienced many complaints from guests staying due to the construction project of the hotel and villa construction, which is located east and west of the hotel. This study aims to determine the noise disturbance of construction projects on guest comfort at Radisson Blu Bali Uluwatu Hotel. This research uses data collection methods by means of observation, interviews, and documentation. The data obtained was then analyzed and presented qualitatively. The results showed how to understand and apply soundproofing methods to reduce noise entering the hotel room. The conclusion that can be drawn is that the application of acoustic systems in guest rooms is able to provide comfort while in the room, so that guests feel safe, comfortable, and satisfied with the hotel atmosphere, and will have a positive impact on the Radisson Blu Bali Uluwatu Hotel
Questioning the Stakeholders' Perceptions To The Availability of Facilities for Disability Tourism: A Case Study in Bunaken Island Towoliu, Benny Irwan; Diane Tangian; Bernadain Dainty Polii; Dianne O. Rondonuwu; Maryke Alelo
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1837

Abstract

Inclusive tourism remains a challenge in Indonesia, particularly in marine destinations such as Bunaken Island, where accessibility and facilities for people with disabilities are lacking. This study aims to explore stakeholder perceptions, including government officials, tourism businesses, and local communities, regarding the availability and need for disability-friendly tourism infrastructure in Bunaken. A mixed-method approach was applied, combining quantitative surveys of 321 respondents with qualitative interviews and field observations. The findings reveal that stakeholders strongly agree (>4.1) on the urgency of providing access for disabled tourists and moderately agree (>3.7) on the importance of supporting facilities, including accessible toilets, communication aids, and modified transport. However, some respondents raised concerns related to renovation costs and implementation feasibility. The study concludes that inclusive tourism in Bunaken is both necessary and economically promising. Specific recommendations include prioritizing basic accessible infrastructure, engaging disabled persons organizations (DPOs) in planning, and leveraging public-private partnerships to fund improvements. This research contributes to the discourse on sustainable and inclusive tourism by offering empirical insights and practical strategies to make Bunaken Island a more accessible and welcoming destination for all.
The role of Social Media Altje E. Tuwaidan; Vesty L. Sambeka; Tirsa A. Lumentut; Pearl Loesye Wenas; Jufrina Mandulangi; Yurike S. Lewan; Mikhael C. S. Mangolo; Frans V. Rattu; Alma K. Pongtuluran
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1839

Abstract

This study aims to examine the operational role of Income Audit staff in preparing Daily Revenue Reports (DRR) based on occupancy rates at Radisson Blu Bali Uluwatu Hotel. Adopting a qualitative case study approach, data were collected through in-depth interviews, participatory observations, and document analysis. The findings reveal that Income Audit staff consistently perform key tasks, including verifying night audit records, calculating occupancy benchmarks, and preparing comprehensive audit packs. The Opera Property Management System (PMS) is used to streamline data entry and facilitate revenue classification. Interviews emphasize the strategic value of income auditing in supporting financial accuracy and managerial decision-making. However, challenges such as human error and system failures affect the reliability and timeliness of DRR preparation. Staff mitigate these risks through multi-layered review mechanisms and adaptive responses during operational disruptions, particularly during the COVID-19 pandemic. The study concludes that Income Audit staff play a critical role in maintaining financial integrity and operational accountability in hotel finance. It recommends continuous training and the enhancement of digital infrastructure to improve audit quality and support effective revenue management. These findings contribute to the literature on internal control and performance measurement in the hospitality industry
Pentahelix Collaboration in Developing the Tourist Attractions of Mali Beach, Alor Regency Koby, Antonius
Jurnal Internasional Riset Bisnis Pariwisata Vol 4 No 1 (2025): International Journal of Tourism Business Research (INTOUR)
Publisher : Faculty of Economics and Business, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/intour.v4i1.1880

Abstract

Tourism is an important sector in contributing to increasing income for regions and communities if managed with a good approach. Pentahelix collaboration is an approach to tourism development that involves the government, community, academics, business actors, and the media. Mali beach tourism has the potential for the main attraction of the dugong species, but has not attracted significant tourist visits. Data from 2023 showed that the percentage of visits was only 1.42% of the average 4.54% of visits at the provincial level. The purpose of the study was to analyze the implementation of pentahelix collaboration in tourism development on the Mali Coast. The study was conducted based on previous research that showed that pentahelix collaboration is important in developing tourist attractions. Data collection used qualitative methods through interviews with representatives of pentahelix elements and tourists, observation, and documentation. The results of the study revealed that tourism development is dominated by the government, while other stakeholders are only complementary and coordinated in a forum for communication and joint decision-making. For this reason, it is necessary to explore and organize the implementation of pentahelix collaboration in order to increase tourist visits to the Mali Beach tourist attraction.

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