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Raymond Panjaitan
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INDONESIA
Jukerdi: Jurnal Kewirausahaan Cerdas Dan Digital
ISSN : 30468787     EISSN : 30469732     DOI : 10.61132
Core Subject : Economy, Science,
Manajemen Sumber Daya Manusia, Manajemen Keuangan, Manajemen Pemasaran, Manajemen Sektor Publik, Manajemen Operasi, Manajemen Rantai Pasokan, Tata Kelola Perusahaan, Etika Bisnis, Akuntansi Manajemen dan Pasar Modal dan Investasi
Articles 95 Documents
Corporate Governance Transparency and Stakeholder Engagement on Organizational Reputation through Corporate Accountability in Service Sector Companies Yuliani Istiqomah; Sarjito Surya; M Mulia Ramadhan
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 4 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i4.1522

Abstract

The increasing demand for transparent, accountable, and stakeholder-oriented business practices has encouraged organizations to strengthen governance mechanisms and build sustainable relationships with stakeholders. This study aims to analyze the influence of corporate governance transparency and stakeholder engagement on organizational reputation through the mediating role of corporate accountability in service sector companies. This research employed a quantitative approach with an explanatory research design. Data were collected using a questionnaire with a five-point Likert scale from employees and managers of service sector organizations selected through purposive sampling. The data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) by evaluating the measurement model (outer model), structural model (inner model), hypothesis testing, and mediation analysis. The findings indicate that corporate governance transparency and stakeholder engagement have positive and significant effects on corporate accountability and organizational reputation. Furthermore, corporate accountability plays a significant mediating role in strengthening the relationship between governance practices and organizational reputation. This study highlights that integrating transparency, stakeholder involvement, and accountability mechanisms can enhance stakeholder trust, organizational credibility, and long-term reputation. The findings provide practical implications for service sector organizations in developing responsible governance strategies and strengthening sustainable stakeholder relationships.
Management Accounting Information System and Strategic Cost Management on Managerial Performance through Decision-Making Quality in Small and Medium Enterprises Ria Wulandari; Ruslaini Ruslaini; Selvi Agustina
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 4 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i4.1523

Abstract

Small and Medium Enterprises (SMEs) face increasing challenges in managing financial information, controlling costs, and improving managerial performance in a competitive business environment. This study aims to examine the influence of Management Accounting Information System (MAIS) and Strategic Cost Management (SCM) on Managerial Performance through the mediating role of Decision-Making Quality in SMEs. This research employs a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to SME owners, managers, and business operators who were involved in financial management and decision-making processes. The data were analyzed using Structural Equation Modeling–Partial Least Square (SEM-PLS) to evaluate direct effects, indirect effects, and mediation relationships among variables. The results indicate that MAIS and SCM positively influence Decision-Making Quality and Managerial Performance. Furthermore, Decision-Making Quality plays a significant mediating role in strengthening the relationship between managerial information systems, strategic cost management practices, and performance outcomes. The findings imply that SMEs should improve digital accounting information capabilities, develop strategic cost management practices, and enhance managerial decision-making skills to achieve sustainable competitive performance.
The Effects of Customer Experience Personalization and Privacy Concern on Customer Loyalty through Perceived Value among E-Commerce Platform Users Zubair Arza; Ekky Noviar; Nurdin Nurdin
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 4 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i4.1524

Abstract

The rapid growth of e-commerce platforms has increased competition among digital businesses, requiring effective strategies to maintain customer loyalty. This study aims to examine the effects of customer experience personalization and privacy concern on customer loyalty through the mediating role of perceived value among e-commerce users. This research employed a quantitative approach with an explanatory research design. Data were collected through a Likert-scale questionnaire distributed to active e-commerce users with previous online transaction experiences. The collected data were analyzed using Structural Equation Modeling based on Partial Least Squares (SEM-PLS) to evaluate the measurement model, structural relationships, and mediation effects. The findings indicate that customer experience personalization enhances perceived value by providing more relevant and convenient digital shopping experiences. In contrast, privacy concern influences consumer evaluations of personalized services due to perceived risks associated with personal data usage. Furthermore, perceived value plays an important mediating role in strengthening customer loyalty by connecting personalized experiences and privacy considerations with consumer behavioral intentions. This study highlights the importance of balancing personalization strategies with transparent and secure data management practices to build sustainable customer relationships in competitive e-commerce environments.
Literasi Digital dan Kualitas Layanan Elektronik dalam Meningkatkan Kepuasan Masyarakat melalui Kepercayaan pada Transformasi Pelayanan Publik Digital Victor Prasetya; Siti Masrokhah; Nunung Wulan Sari
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 2 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i2.1525

Abstract

The digital transformation of public services has changed how governments interact with citizens by providing more accessible, efficient, and technology-based services. However, the effectiveness of digital public services depends not only on technological infrastructure but also on citizens' digital literacy, electronic service quality, and trust. This study aims to analyze the effects of digital literacy and e-service quality on public satisfaction and examine the mediating role of trust in digital public services. The study employed a quantitative approach with an explanatory research design and a cross-sectional data collection method. Respondents were selected using purposive sampling from citizens with experience using government digital services. Data were collected through a Likert-scale questionnaire and analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM). The findings indicate that digital literacy and e-service quality positively contribute to public trust and satisfaction. Trust also plays an important role in increasing satisfaction and mediates the relationships between digital literacy and satisfaction and between e-service quality and satisfaction. These findings imply that successful digital public service transformation requires an integrated strategy combining digital literacy development, high-quality electronic services, data security, and strengthened public trust.
Peran Circular Economy Orientation dan Eco-Innovation Capability terhadap Sustainable Business Performance melalui Green Competitive Advantage pada UMKM Sektor Produksi Noor Rosyadi; Mahbub Djunaidi; Arif Hadi Prasetyo
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 3 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i3.1526

Abstract

Sustainability demands encourage production-sector SMEs to develop business practices that balance economic performance with environmental and social responsibilities. This study aims to analyze the role of Circular Economy Orientation and Eco-Innovation Capability in enhancing Sustainable Business Performance through Green Competitive Advantage. This study employed a quantitative approach with an explanatory research design. Data were collected using a Likert-scale questionnaire from 100 owners or managers of production-sector SMEs selected through purposive sampling and analyzed using SEM-PLS. The results indicate that Circular Economy Orientation and Eco-Innovation Capability have positive and significant effects on Green Competitive Advantage and Sustainable Business Performance. Green Competitive Advantage also has a positive and significant effect on Sustainable Business Performance. Furthermore, Green Competitive Advantage partially mediates the relationships between Circular Economy Orientation and Eco-Innovation Capability and Sustainable Business Performance. These findings demonstrate that improving sustainable business performance requires not only resource efficiency and environmentally friendly innovation but also the ability of SMEs to transform sustainability practices into competitive advantages. This study highlights the importance of integrating circular orientation, eco-innovation capability, and green competitive advantage to strengthen the long-term sustainability of production-sector SMEs.
Supply Chain Visibility and Supplier Integration on Operational Resilience through Risk Management Capability in Small Manufacturing Enterprises Delaga Nurwisda; Dala Noor Iftikhar; Dian Murdianingsih
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 4 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i4.1527

Abstract

. Supply chain disruptions have become a critical challenge for small manufacturing enterprises due to limited resources, supplier dependency, and inadequate risk management capabilities. This study aims to examine the influence of Supply Chain Visibility and Supplier Integration on Operational Resilience through the mediating role of Risk Management Capability. This research employs a quantitative approach with an explanatory research design. Data were collected through questionnaires distributed to small manufacturing enterprises involved in production activities and supplier relationships. The collected data were analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM) through validity testing, reliability assessment, structural model evaluation, and mediation analysis. The results indicate that Supply Chain Visibility positively contributes to Risk Management Capability by improving access to supply chain information and supporting early risk identification. Supplier Integration also strengthens Risk Management Capability through better communication, coordination, and collaboration with suppliers. Furthermore, Risk Management Capability significantly enhances Operational Resilience and mediates the relationship between supply chain capabilities and resilience outcomes. This study highlights the importance of integrating supply chain information, supplier collaboration, and risk management practices to improve the ability of small manufacturing enterprises to adapt, recover, and maintain operational continuity during disruptions.
The Role of Knowledge Management Capability and Organizational Learning in Enhancing Innovation Performance through Knowledge Sharing in Knowledge-Based Companies Eli Erfandi; Arif Rahman; Yosi Pupus
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 5 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i5.1528

Abstract

This study examines the effects of Knowledge Management Capability and Organizational Learning on Innovation Performance through the mediating role of Knowledge Sharing in knowledge-based companies. A quantitative approach was employed involving 250 employees selected using purposive sampling based on their involvement in information sharing and organizational innovation activities. Data were collected through a structured questionnaire using a five-point Likert scale and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that Knowledge Management Capability and Organizational Learning have positive and significant effects on Knowledge Sharing and Innovation Performance. Knowledge Sharing also has a positive and significant effect on Innovation Performance. Furthermore, the mediation analysis confirms that Knowledge Sharing partially mediates the relationships between Knowledge Management Capability and Innovation Performance and between Organizational Learning and Innovation Performance. These findings demonstrate that innovation in knowledge-based companies depends not only on organizational knowledge and learning capabilities but also on the effective exchange of knowledge among employees. The study highlights the importance of integrating knowledge management systems, continuous organizational learning, and collaborative knowledge-sharing practices to strengthen sustainable innovation performance.
Adopsi Artificial Intelligence dan Kualitas Informasi Digital dalam Meningkatkan Keputusan Manajerial melalui Kapabilitas Analitik Bisnis pada Perusahaan Modern Ahmad Dwi Nurdiyanto; Rita Andini; Riyono Riyono
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 2 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i2.1543

Abstract

Penerapan Kecerdasan Buatan (AI) yang semakin meluas telah mengubah pengambilan keputusan manajerial dengan memungkinkan organisasi untuk memproses data kompleks, menghasilkan wawasan prediktif, dan mendukung aktivitas bisnis berbasis data. Studi ini bertujuan untuk meneliti pengaruh adopsi AI terhadap pengambilan keputusan manajerial dan untuk menyelidiki peran mediasi kualitas informasi digital dan kemampuan analitik bisnis di perusahaan modern. Pendekatan kuantitatif dengan desain penelitian eksploratif digunakan. Data dikumpulkan melalui kuesioner skala Likert yang diberikan kepada 200 manajer, supervisor, kepala departemen, dan pengambil keputusan organisasi lainnya yang berpengalaman dalam menggunakan teknologi digital dan/atau AI. Model yang diajukan dianalisis menggunakan Partial Least Squares-Structural Equation Modeling (PLS-SEM). Temuan menunjukkan bahwa adopsi AI berkontribusi positif terhadap kualitas informasi digital, kemampuan analitik bisnis, dan pengambilan keputusan manajerial. Kualitas informasi digital dan kemampuan analitik bisnis juga mendukung keputusan manajerial yang lebih efektif dan berfungsi sebagai mekanisme di mana sumber daya AI diubah menjadi nilai pengambilan keputusan. Temuan ini menekankan bahwa implementasi AI yang sukses tidak hanya membutuhkan investasi teknologi tetapi juga informasi digital yang andal dan kemampuan analitik organisasi yang kuat. Studi ini menyiratkan bahwa perusahaan harus mengintegrasikan investasi AI, tata kelola data, dan kompetensi analitik manusia untuk memperkuat pengambilan keputusan manajerial berbasis bukti.  
Digital Platform Ecosystem Participation and Collaborative Capability as Drivers of Business Resilience through Opportunity Recognition in Micro and Small Enterprises Cheesya Siska Adhiati; Gunawan Wibisono; Sunarmi Sunarmi
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 3 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i3.1544

Abstract

 The rapid development of digital platforms has transformed the way micro and small enterprises (MSEs) access markets, resources, and business networks. However, digital participation alone does not guarantee business sustainability because enterprises require adaptive capabilities to identify opportunities and respond to environmental changes. This study aims to examine the roles of Digital Platform Ecosystem Participation and Collaborative Capability as drivers of Business Resilience through Opportunity Recognition in micro and small enterprises. This research employed a quantitative approach with an explanatory research design involving 200 MSE owners or managers who actively utilize digital platforms in their business activities. Data were collected using a five-point Likert scale questionnaire and analyzed using Partial Least Squares Structural Equation Modeling (PLS-SEM). The results indicate that digital platform ecosystem participation and collaborative capability positively contribute to opportunity recognition and business resilience. Furthermore, opportunity recognition plays an important strategic pathway in strengthening business resilience by enabling enterprises to transform digital resources and collaborative networks into adaptive business strategies. The findings highlight that MSE resilience in the digital economy depends not only on technology utilization but also on the ability to recognize opportunities and develop collaborative capabilities. This study provides practical implications for MSEs to optimize digital ecosystems and strengthen strategic capabilities for sustainable business development.
Peran Circular Economy Orientation dan Eco-Innovation Capability terhadap Sustainable Business Performance melalui Green Competitive Advantage pada UMKM Sektor Produksi Adji Seputro; Ninik Dwi Atmini; Nyoman Sri Padmini
Jurnal Kewirausahaan Cerdas dan Digital Vol. 2 No. 3 (2025): Jurnal Kewirausahaan Cerdas dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jukerdi.v2i3.1545

Abstract

Sustainability demands encourage production-sector SMEs to develop business practices that balance economic performance with environmental and social responsibilities. This study aims to analyze the role of Circular Economy Orientation and Eco-Innovation Capability in enhancing Sustainable Business Performance through Green Competitive Advantage. This study employed a quantitative approach with an explanatory research design. Data were collected using a Likert-scale questionnaire from 100 owners or managers of production-sector SMEs selected through purposive sampling and analyzed using SEM-PLS. The results indicate that Circular Economy Orientation and Eco-Innovation Capability have positive and significant effects on Green Competitive Advantage and Sustainable Business Performance. Green Competitive Advantage also has a positive and significant effect on Sustainable Business Performance. Furthermore, Green Competitive Advantage partially mediates the relationships between Circular Economy Orientation and Eco-Innovation Capability and Sustainable Business Performance. These findings demonstrate that improving sustainable business performance requires not only resource efficiency and environmentally friendly innovation but also the ability of SMEs to transform sustainability practices into competitive advantages. This study highlights the importance of integrating circular orientation, eco-innovation capability, and green competitive advantage to strengthen the long-term sustainability of production-sector SMEs.

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