Jurnal Siber Multi Disiplin
Jurnal Siber Multi Disiplin (JSMD) adalah jurnal multidisiplin ilmiah yang diterbitkan oleh Siber Nusantara Research dan di payungi Oleh Yayasan Sinergi Inovasi Bersama (SIBER). Perbitan jurnal ini 4 kali dalam setahun yaitu April, Juli, Oktober, dan Januari. Ruang lingkup dan fokus terkait dengan penelitian dengan pendekatan Multidisipliner, yang meliputi: Ilmu Manajemen, Manajemen SDM, Manajemen Pemasaran & Manajemen Keungan, Ilmu Ekonomi, dan Akuntansi, Ilmu Komputer, Teknologi Informasi Teknik Informatika & Manajemen Informatika, Perdagangan, Manajemen Perhotelan, Pariwisata, Perjalanan, Seni & Budaya, Manjemen Pendidikan, Pendidikan Dasar, Pendidikan Islam & Pendidikan Olahraga, Ilmu Politik, Ilmu Hukum & Ilmu Sosial, Administrasi public & Administrai Pemerintahan, Ilmu Olah Raga, Sejarah & Humaniora, Sosiologi, Psikologi, Ilmu Kesehatan, Kedoteran & Kebidanan, Media & Komunikasi, Ilmu Lingkungan, Ilmu Perpustakaan, Ilmu Pertanian, Perbankan, Manajemen proyek, Manajemen Portofolio, Analisis Keamanan, Kewiraswastaan & Manajemen Retail, Manajemen Tranportasi, Logistik & Expesdidi, Medis, Kesehatan, Kedokteran, Bilogi, Fisika, Kimia, Agoronomi & Pertambangan, dan Teknik Mesin, Teknik Industi & Teknik Perkapalan.
Articles
136 Documents
<![CDATA[The Impact of Implementing Digital Transformation and Information Technology on Mydepo Application Towards Operation Smoothness at Pelni Logistics ]]>
<![CDATA[Ratu Nadiyah Herliaty]]>;
<![CDATA[Siti Raidah]]>;
<![CDATA[Aswanti Setyawati]]>;
<![CDATA[Azmieti Kurnia Sinta]]>
<![CDATA[ Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026) ]]>
Publisher : <![CDATA[Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER) ]]>
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DOI: 10.38035/jsmd.v3i4.827
<![CDATA[Pelni Logistic has adapted with a digital application namely MyDepo. The use of the MyDepo application in Pelni Logistics operations facilitate reporting and ship route tracking processes and improve the accuracy of the data needed by the company, replacing the previously time-consuming and labor-intensive manual methods. Therefore, this research explores the impact of digital technology development on the logistics industry, especially digital transformation and information technology on operation smoothness. This research using quantitative methods and collecting data through questionnaire surveys for analysis and the method of sampling is simple regression. Data is processed using SPSS tools, and the sample consists of 50 employees from Pelni Logistic offices in Jakarta, Surabaya, and Bitung. The findings of this research show that all hypotheses have positive and significant effects, demonstrating the role of digitalization in enhancing operational performance.]]>
<![CDATA[Go-food User Customer Satisfaction Analysis with Service Quality, Double Order System, and Price ]]>
<![CDATA[Aurelia Hany Thalita]]>;
<![CDATA[Laura Sausan Nadirah]]>;
<![CDATA[Sarinah Sihombing]]>;
<![CDATA[Nita Rosmala Dewi]]>
<![CDATA[ Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026) ]]>
Publisher : <![CDATA[Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER) ]]>
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DOI: 10.38035/jsmd.v3i4.828
<![CDATA[This study aims to test and analyze the influence of double order system, service quality, and price on customer satisfaction using GoFood feature in Gojek application in Indonesia. The population of this study is all customer who have used GoFood feature in Gojek application. The sample in this study was 100 respondents. The data used in this study is primary, which is obtained from the results of respondents' answers collected by questionnaires. The sampling technique used is non-probability sampling, namely purposive sampling with descriptive quantitative analysis. Respondents' attitudes were measured by a 5-level likert scale and the data obtained was processed by SPSS (Statistical Product and Service Solution) for windows version 24 analysis. Therefore, this research is to measure the level of customer satisfaction towards double order system, the quality of the products ordered, and the timelines received.]]>
<![CDATA[Time Analysis of Crude Palm Oil (CPO) Loading and Unloading Activities at the Port of Tana Paser ]]>
<![CDATA[Reza Fauzi Jaya Sakti]]>;
<![CDATA[Yosi Pahala]]>;
<![CDATA[Alhafizh Rizqullah]]>;
<![CDATA[Shafira Nahdah]]>
<![CDATA[ Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026) ]]>
Publisher : <![CDATA[Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER) ]]>
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DOI: 10.38035/jsmd.v3i4.829
<![CDATA[Crude Palm Oil (CPO) is a vegetable oil derived from palm fruit pulp. This oil is naturally reddish in color because it contains high amounts of beta-carotene. Port Business Entity (BUP) is a business entity whose activities are specifically in the field of managing Terminals and other Port Facilities. One of the Port Business Entities in the Tanah Paser area is PT. Jaya Investama Terminal. This terminal utilizes the lease of state-owned goods with one of its business activities being the loading and unloading of Crude Palm Oil. (CPO). In its operations, there are various hindering factors that affect timeliness, resulting in suboptimal loading and unloading activities. This research aims to analyze various inhibiting factors affecting activities at the port. The research was conducted using a quantitative descriptive method approach. Subsequently, the findings were elaborated using a qualitative approach to observe the actual conditions that occurred during the research period. The data collection technique used is the observation technique. The data analysis used includes the stages of data collection, data reduction, data presentation, and conclusion drawing. The findings of the research indicate that the construction of additional storage facilities and the expansion of loading and unloading areas at the port are urgently needed to accommodate larger volumes. And the limited human resources in the CPO loading and unloading process also cause problems in the field, resulting in inefficient loading and unloading activities.]]>
<![CDATA[The Effect of Online Tracking Systems and Timing Accuracy on Customer Loyalty Through Customer Satisfaction at J&T Express 2024 ]]>
<![CDATA[Darmawan Apriyadi]]>;
<![CDATA[Sarovah Widiawati]]>;
<![CDATA[Nurul Nurul]]>;
<![CDATA[Rosmallini Putri]]>
<![CDATA[ Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026) ]]>
Publisher : <![CDATA[Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER) ]]>
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DOI: 10.38035/jsmd.v3i4.830
<![CDATA[This study aims to determine the effect of the online tracking system and time accuracy on customer loyalty through customer satisfaction at J&T Express East Jakarta 2024. This research used quantitative methods and nonprobability sampling techniques. To collect the data, the researchers used a questionnaire from J&T Express users which were then analyzed using the SEM-PLS (Structural Equation Modeling-Partial Least Square) method with SmartPLS 4.0 software. This study used the questionnaire data as a Likert scale that was assessed for validity and reliability. This research indicates that the online tracking system positively and significantly affects customer satisfaction. Delivery timing also has a positive and significant effect on customer satisfaction. In turn, customer satisfaction positively and significantly effects customer loyalty. The online tracking system positively and significantly effects customer loyalty through customer satisfaction. Time accuracy also positively and significantly effects customer loyalty through customer satisfaction.]]>
<![CDATA[Accessibility of Sekupang Port in Increasing The Level of Tourist Visits to Batam ]]>
<![CDATA[Basri Fahriza]]>;
<![CDATA[Lut Mafrudoh]]>;
<![CDATA[Lintang Arya Bimo]]>;
<![CDATA[Chaidir Musalam Rizkitha]]>
<![CDATA[ Jurnal Siber Multi Disiplin Vol. 3 No. 4 (2026): Jurnal Siber Multi Disiplin (Januari - Maret 2026) ]]>
Publisher : <![CDATA[Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER) ]]>
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DOI: 10.38035/jsmd.v3i4.831
<![CDATA[The purpose of this study was to determine how much accessibility of Sekupang port in increasing tourist visits to Batam Island. The method used is to use qualitative methods with the Miles and Huberman interactive analysis model using four stages, namely; data collection, data reduction, data presentation and conclusions. The result obtained is that Sekupang Port has a close distance to Singapore but, this port is far from tourist centers in Batam because it is far from urban areas. And the ship route at Sekupang port is still 13 routes, previously there were 20 routes. Therefore, tourist visits through the port of Sekupang are not too crowded because they are inferior to other ports in Batam with locations closer to the city center and tourist attractions, even though the ticket prices offered are the same and the facilities and services themselves have accumulated.]]>
<![CDATA[Pengembangan Indeks Prioritas Pemeliharaan Berbasis Pavement Condition Index (PCI) dan Kontribusi Kerusakan Dominan pada Ruas Jalan Brawijaya Kabupaten Banyuwangi ]]>
<![CDATA[Megalita Rodiyani]]>;
<![CDATA[Eva Olivia Hutasoit]]>;
<![CDATA[Catur Bejo Santoso]]>
<![CDATA[ Jurnal Siber Multi Disiplin Vol. 4 No. 1 (2026): Jurnal Siber Multi Disiplin (April - Juni 2026) ]]>
Publisher : <![CDATA[Siber Nusantara Research & Yayasan Sinergi Inovasi Bersama (SIBER) ]]>
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DOI: 10.38035/jsmd.v4i1.843
<![CDATA[Kondisi perkerasan jalan berpengaruh terhadap kelancaran mobilitas dan keselamatan pengguna sehingga diperlukan evaluasi berkala untuk mendukung pemeliharaan yang tepat sasaran. Penelitian ini mengevaluasi kondisi perkerasan Jalan Brawijaya Kabupaten Banyuwangi menggunakan metode Pavement Condition Index (PCI) dan menentukan prioritas pemeliharaan berdasarkan integrasi nilai PCI dan kerusakan dominan. Penelitian dilakukan melalui survei kondisi perkerasan mengacu ASTM D6433-24 dengan identifikasi jenis, tingkat keparahan, dan luas kerusakan pada setiap segmen. Analisis meliputi perhitungan PCI, kontribusi kerusakan dominan terhadap Total Deduct Value (TDV), serta pengembangan Indeks Prioritas Pemeliharaan (IPP). Hasil menunjukkan nilai PCI 31–56 dengan rata-rata 45,6 (kategori Fair). Sebagian besar segmen berada pada kategori Fair, satu Poor, dan satu Good. Kerusakan dominan adalah retak kulit buaya dengan kontribusi 21%–54% terhadap TDV. Nilai IPP menunjukkan sebagian besar segmen berada pada prioritas sedang dengan nilai 1,30–2,20. Integrasi PCI dan kerusakan dominan menghasilkan penilaian yang lebih objektif dibandingkan PCI saja, sehingga dapat digunakan sebagai dasar penentuan prioritas pemeliharaan jalan yang lebih tepat sasaran.]]>
