cover
Article Per Year (5 Year)
All
Home Page
OAI Link
Editorial Team
Contact
Reviewer
Google Scholar
Contact Name
Mokh. Adib Sultan
Contact Email
image@upi.edu
Phone
-
Journal Mail Official
image@upi.edu
Editorial Address
Program Studi Manajemen, Fakultas Pendidikan Ekonomi dan Bisnis, Universitas Pendidikan Indonesia Jalan Dr. Setiabudhi Nomor 229 Bandung 40154. fpeb@upi.edu. (022) 2001619
Location
Kota bandung,
Jawa barat
INDONESIA
Image : Jurnal Riset Manajemen
Published by Universitas Pendidikan Indonesia
ISSN : 23392878     EISSN : 26570688     DOI : https://doi.org/10.17509/image
Core Subject :
Image : Jurnal Riset Manajemen (E-ISSN 2657-0688, P-ISSN 2339-2878) is a peer-reviewed, biannual scientific journal published twice a year (November - April and March - October) by the Study Program of Management, Faculty of Economics and Business Education, Universitas Pendidikan Indonesia. Focus and Scope - Marketing Management, Human Resource Management, Organizational Behavior, Financial Management, Operation Management, Strategic Management, Supply Chain Management, Leadership, Quality and Innovation Management, Entrepreneurship, and Business.
Arjuna Subject : -
Articles 25 Documents
 1   2   3 
Analysis of the Paternalistic Leadership Model in Understanding the Behavior of Personnel in Arts Organizations Riza Bahtiar Sulistyan; Imanita Septian Rusdianti; Emmy Ermawati; Tamriatin Hidayah
Image : Jurnal Riset Manajemen Vol. 14 No. 1 (2026): November 2025 - April 2026
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2026.128

Abstract

This study aims to analyze paternalistic leadership in understanding the behavior of personnel within traditional arts organizations, particularly the Jaranan Sarpo Budoyo group in Jember Regency, East Java. Leadership in arts organizations has distinctive characteristics shaped by cultural values, emotional bonds, and efforts to preserve local traditions. This research employs a qualitative approach with a case study design. Data were collected through in-depth interviews, observation, and documentation involving the founder, organizational leaders, dancers, gamelan players, the surrounding community, local government, and academics. The findings show that the leadership pattern developed in Sarpo Budoyo is paternalistic, characterized by a leader who acts as a technical director, protector, moral role model, and guardian of cultural values. This leadership model fosters high levels of loyalty, discipline, and commitment among members, thereby ensuring organizational stability and sustainability despite limited resources. However, the leader’s dominance in decision-making also limits opportunities for participation and creative innovation, especially among younger generations. This study demonstrates that paternalistic leadership is a contextual model deeply rooted in local culture, effective in maintaining harmony and the sustainability of traditional arts organizations, but requiring balance through more open dialogue to support creativity and generational renewal.
The Trust Factor: How AI Ethics and Privacy Fatigue Shape Usage Intentions for E-Commerce Users Rifki Hanif; Hasrudy Tanjung; Halim bin Mad Lazim; Hafid Aditya Pradesa; Mime Azrina Jaafar
Image : Jurnal Riset Manajemen Vol. 13 No. 2 (2025): May 2025 - October 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.129

Abstract

This study investigates the complex relationships between AI Ethics, Privacy Fatigue, Consumer Trust, and Usage Intention within the e-commerce sector in Malang City, Indonesia. As artifical intelligence integration rapidly grows, consumer concerns regarding algorithmic fairness and data exhaustion have become critical determinants of digital behavior and engagement. This research contributes to digital marketing theory by uniquely identifying privacy fatique as an independent psychological barrier that operates outside the traditional trust-adoption paradigm. Using a non-experimental cross-sectional survey design, data were collected from 210 e-commerce users. The conceptual model was evaluated using Partial Least Squares Structural Equation Modeling (PLS-SEM). Results indicate that AI Ethics significantly and positively influences Consumer Trust, which acts as a pivotal mediator for Usage Intention. Conversely, Privacy Fatigue has a negligible effect on trust but exerts a potent direct negative impact on usage intention, acting as a significant psychological deterrent. These findings support a dual-pathway model where ethical integrity builds necessary trust, while privacy exhaustion triggers user resignation. Practically, e-commerce providers must prioritize transparency and simplify data management interfaces to mitigate fatigue.
Procedural Justice: Relationship between HR Development, Motivation, Competence, and Employees Performance Nuning Nurna Dewi; Riza Bahtiar Sulistyan; Mohammad Reevany Bustami
Image : Jurnal Riset Manajemen Vol. 13 No. 2 (2025): May 2025 - October 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.130

Abstract

The purpose of this study is to test and analyze the important role of procedural justice as a mediator of the influence of human resource development, motivation, and competence on employee performance. The method used in this study is a quantitative method. The sample used was 102 employees in PT. Kasih Jaya Sejahtera, Indonesia. The results of the research show that directly human resource development, motivation, competence, and procedural justice have a significant effect on employee performance. Motivation and competence have a significant effect on procedural justice. Indirectly, motivation and competence have a significant effect on employee performance through procedural justice. The uniqueness of the findings shows that human resource development does not have a significant effect on procedural justice. Human resource development also does not have a significant effect on employee performance through procedural justice. Based on these findings, PT. Kasih Jaya Sejahtera is advised to place more emphasis on the application of procedural justice in management policies and practices to maximize the impact of motivation and competence on employee performance.
Exploring the Moderating Role of Sharia Compliance on the Effect of ESG Score on Financial Performance Abdul Azis Safii; Chahhoub Fatimazahra; Ria Septiani; Ahmad Sholihudin
Image : Jurnal Riset Manajemen Vol. 14 No. 1 (2026): November 2025 - April 2026
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2026.133

Abstract

This study examines the effect of Environmental, Social, and Governance (ESG) performance on corporate financial performance and investigates the moderating role of Sharia compliance in this relationship. The research focuses on non-financial companies listed on the Indonesia Stock Exchange (IDX) that have ESG scores provided by Morningstar Sustainalytics. This study employs panel regression analysis on a sample of 58 non-financial companies listed on the Indonesia Stock Exchange from 2021 to 2024. The results indicate that ESG performance has a statistically significant negative effect on corporate financial performance. These findings suggest that companies with higher ESG scores, as measured by the Sustainalytics risk-based framework, are associated with greater perceptions of ESG-related risks, and therefore lower financial performance. Furthermore, Sharia compliance does not moderate the relationship between ESG and financial performance. These results imply that although ESG practices and Sharia principles share ethical and sustainability-oriented foundations, they do not operate synergistically in enhancing firm financial performance within the Indonesian capital market context. The findings contribute to the ESG and Islamic finance literature by highlighting the importance of ESG measurement approaches and market context. The study also offers insights for investors, regulators, and corporate managers regarding the interpretation of ESG scores and the role of Sharia compliance in investment decision-making.
Analysis of the Implementation of Honda Motor ECU Remap in Increasing Customer Engagement and Sales Putri Apriyani br Rangkuti; Nurlaila Nurlaila; Marliyah Marliyah
Image : Jurnal Riset Manajemen Vol. 13 No. 1 (2025): November 2024 - April 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.142

Abstract

This research aims to find out how the Panjol Motorbike repair shop can increase customer engagement and sales in its workshop business through the use of Honda Motor ECU Remap. By using an effective customer engagement strategy, workshop businesses can increase customer loyalty, retain existing customers, and increase new sales opportunities. The research method used is a qualitative descriptive method with data collection in the form of interviews and literature studies to strengthen the results of the writing. The results of the study show that the successful implementation of ECU remap at Bengkel Panjol increases customer engagement, satisfaction, and loyalty. However, sales at the Panjol Motorbike repair shop did not increase 100% due to the implementation of this ECU remap but from standard or daily services. The implementation of the remap has not fully increased workshop sales due to the lack of consumer understanding in suburban areas such as Tanjung Morawa. Several strategies, such as providing education to customers, conducting promotions, providing special packages to regular customers, and providing test drives and warranties can be carried out to increase customer engagement and sales in the future at the Tanjung Morawa District Panjol Workshop.
The Influence of E-Service Quality and Trust through User Interest on LAPAK ASIK Usage Decisions Ika Rakhma Kusuma Wardhani; Agustin Hari Prastyowati; Muhaimin Dimyati
Image : Jurnal Riset Manajemen Vol. 13 No. 2 (2025): May 2025 - October 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.143

Abstract

The Covid-19 pandemic spurred the transformation of digital-based public services, exemplified by the innovative Contactless Service (LAPAK ASIK) launched by BPJS Ketenagakerjaan to maintain service quality amidst physical interaction restrictions. Although the number of claims through LAPAK ASIK in BPJS Ketenagakerjaan KC Banyuwangi continues to increase, challenges persist concerning the quality of digital services, the level of trust, and the interest of some participants in using it. This study aims to analyze the influence of E-Service Quality and Trust on Usage Decisions, with Interest as a mediating variable. The research employed a quantitative method with multiple linear regression analysis based on questionnaire data collected from BPJS Ketenagakerjaan participants who are LAPAK ASIK users. The results indicate that E-Service Quality and Trust significantly influence Interest, which subsequently mediates their impact on Usage Decisions. The majority of respondents rated this service positively in terms of efficiency, fulfillment, security, and system reliability, thereby strengthening their interest and consistency in usage decisions. These findings support the Technology Acceptance Model (TAM), which emphasizes the role of service quality, ease of use, and trust in shaping behavioral intention and actual decisions. Practically, this research underscores that enhancing the quality of digital services and building participant trust are key to optimizing LAPAK ASIK at BPJS Ketenagakerjaan KC Banyuwangi.
Optimizing Competitive Advantage through Innovation Culture Based on Individual Performance with Quality of Work Life as a Moderator Adya Hermawati; Endang Fatmawati; Rizki Dwi Ariyanto; Teguh Setiawan Wibowo
Image : Jurnal Riset Manajemen Vol. 13 No. 2 (2025): May 2025 - October 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.150

Abstract

In the ever-evolving landscape of the tourism industry, small and medium-sized enterprises (SMEs) have emerged as vital contributors to economic growth and sustainability. This literature review, conducted in the past, delved into the intricate dynamics surrounding competitive advantage within SMEs operating in the tourism sector. Specifically, it explored the pivotal roles of innovation culture, individual performance, and the moderating influence of quality of work life (QWL) in optimizing competitive advantage. In the pursuit of conducting a thorough literature review, our research methodology encompasses a multifaceted approach designed to ensure the acquisition of high-quality data sources and the rigorous evaluation of pertinent studies. The review identified gaps, including a need for more empirical research and an exploration of contextual variations. Furthermore, the review underscored the significance of individual performance in SMEs. It highlighted the intrinsic motivation, job satisfaction, and competencies that propel employees to excel, ultimately contributing to the organization's competitive positioning. Quality of work life as a moderator emerged as a critical factor in enhancing innovation culture and individual performance. A theoretical framework was developed to address these gaps, outlining the interplay between innovation culture, individual performance, QWL, and competitive advantage. This framework offers guidance for future empirical investigations and provides a roadmap for leveraging these critical elements to bolster the competitiveness and sustainability of SMEs in the tourism sector.
How to Maintain Employee Job Satisfaction through Organizational Trust, LMX, and Negative Workplace Gossip Ari Kuntardina; Eka Adiputra; Dewi Rochmayanti; Marsudi Lestariningsih; Abdul Azis Safii
Image : Jurnal Riset Manajemen Vol. 13 No. 1 (2025): November 2024 - April 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.154

Abstract

Employees with high job satisfaction will reduce the desire to leave the organization. Organizations try to retain high-potential employees by paying attention to variables that affect employee job satisfaction. Negative workplace gossip and LMX allegedly affect organizational trust and job satisfaction. Organizational trust may affect job satisfaction. Quantitative research with a total sample of 41 from educational institutions and electrical installation companies. Data analysis used Smart PLS. The results showed that negative workplace gossip had a negative and significant effect on organizational trust, LMX had a positive and significant effect on organizational trust. LMX has a positive and significant effect on Job satisfaction. However, negative workplace gossip and organizational trust have a negative and insignificant effect on job satisfaction. The results show that to retain potential employees, efforts are needed to increase employee job satisfaction. Companies can do this by paying attention to negative workplace gossip and improving LMX to increase organizational trust.
Assessing the Impact of Competency and Career Growth on Employee Performance: Innovative Work Behavior as a Mediator in Public Sector Ema Agustina; Dewie Tri Wijayati Wardoyo; Andre Dwijanto Witjaksono
Image : Jurnal Riset Manajemen Vol. 13 No. 1 (2025): November 2024 - April 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.155

Abstract

This study investigates the impact of competency and career development on employee performance, with innovative work behavior acting as an intervening variable at Bappedalitbang Surabaya. As the primary think tank for the city's development planning, Bappedalitbang requires highly competent human resources to execute its functions effectively. This research aims to analyze the relationships between competency, career development, innovative work behavior, and employee performance. Using a quantitative approach, data were collected through surveys distributed to employees at Bappedalitbang Surabaya. The results indicate that both competency and career development have significant positive effects on innovative work behavior and employee performance. Additionally, innovative work behavior mediates the relationship between competency, career development, and employee performance. These findings provide valuable insights for the Surabaya city government in formulating human resource management policies to enhance employee performance through targeted competency development and career growth initiatives.
The Role of Extrinsic and Intrinsic Motivation in Enhancing Employee Performance under Entrepreneurial Leadership of Public Worker Ibrahim Zaky; Andre Dwijanto Witjaksono; Anang Kistyanto
Image : Jurnal Riset Manajemen Vol. 13 No. 2 (2025): May 2025 - October 2025
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2025.157

Abstract

The new paradigm in public services during the current era of regional autonomy provides extensive opportunities for governments to innovate in delivering services to the community. Gunung Anyar Regency, as part of the Surabaya City Government, aims to enhance the quality of public services through digital-based bureaucratic transformation. This research examines the effect of Entrepreneurial Leadership (EL) on employee performance with extrinsic motivation and intrinsic motivation as mediating variables. The results indicate that Entrepreneurial Leadership significantly affects both Extrinsic Motivation and Intrinsic Motivation in Gunung Anyar District, Surabaya City, and has a significant direct impact on employee performance. However, extrinsic motivation does not significantly influence employee performance, whereas intrinsic motivation does. Extrinsic motivation does not significantly mediate the relationship between Entrepreneurial Leadership and employee performance, whereas intrinsic motivation significantly mediates this relationship. These findings suggest that to improve employee performance, efforts should focus on enhancing intrinsic motivation alongside strengthening entrepreneurial leadership. The leadership development strategy in Gunung Anyar District must prioritize increasing employee intrinsic motivation to achieve optimal performance.

Page 1 of 3 | Total Record : 25

 1   2   3 

Filter by Year

2025 2026


Reset
Filter By Issues
All Issue Vol. 14 No. 1 (2026): November 2025 - April 2026 Vol. 13 No. 2 (2025): May 2025 - October 2025 Vol. 13 No. 1 (2025): November 2024 - April 2025