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MIX : Jurnal Ilmiah Manajemen
Published by Universitas Mercu Buana
ISSN : 20881231     EISSN : 24605328     DOI : 10.22441/jurnal_mix
Core Subject : Economy, Science, Social,
Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Social Sciences
MIX: Jurnal Ilmiah Manajemen is a journal that publishes the results of empirical research that has strong novelty with reference to the latest journals and contributes greatly to scientific development in the fields of Management: Finance, Marketing, Human Resources, and Operations.
Arjuna Subject : Bisnis, Menejemen, dan Akutansi (semua kategori) - Bisnis, Menejemen, dan Akutansi (Lain-Lain)
Articles 484 Documents
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The Dynamics of Turnover Intentions: Emotional Intelligence, Thriving at Work, and Career Adaptability in an Indonesian Banking Sector Arti, Miladani Binti; Kurniawati, Desi Tri
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.007

Abstract

Objectives: The research focuses on the high turnover intention ratio in the East Java banking sector. The aim is to explore the role of emotional intelligence (EI) in reducing employee turnover by considering thriving at work (TW) and career adaptability (CA). This research highlights the importance of emotional intelligence and its positive effects through training programs to reduce Turnover Intentions (TOI).Methodology: This research used an explanatory quantitative method involving 105 frontline employees. The sample used a saturated sampling method. Data was collected through questionnaires distributed to all frontliners, with 103 questionnaires returned. The data were analyzed using the SEM-PLS method.Finding: The result found that EI does not directly influence frontline employees' desire for TOI. Nonetheless, employees with high levels of EI tend to thrive more at work, reducing their desire for TOI. The ability to develop and adapt in the work environment can be a more significant factor in reducing TOI.Conclusion: EI is important in reducing the TOI of Bank frontline employees. Employees with high EI can better develop and adapt to a stressful work environment, reducing TOI and increasing well-being and commitment to self-development.
Building a Digital Innovation Ecosystem through Knowledge Sharing and a Conducive Business Climate Sarman, Rohmat; Affandi, Azhar; Djulius, Horas; Priadana, Sidik
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.012

Abstract

Objectives: This research investigates the role of knowledge sharing and a supportive business climate in establishing a digital innovation ecosystem for Muslim entrepreneurs in West Java.Methodology: The study utilized a quantitative approach, combining descriptive and verification methods through an explanatory survey to gather data from 400 entrepreneurs. A proportional cluster random sampling method was employed, using business type as the basis for stratification. The data were analyzed using Partial Least Squares-Structural Equation Modeling (PLS-SEM) with SmartPLS version 3.2.9.Finding: The results indicate that: 1) Knowledge sharing has a positive and significant impact on the business climate. 2) Knowledge sharing positively and significantly influences digital innovation. 3) The business climate has a positive and significant effect on digital innovation. 4) Furthermore, the business climate mediates the relationship between knowledge sharing and digital innovation.Conclusion: The research concludes that knowledge sharing is vital in improving both the business climate and digital innovation among Nahdliyin entrepreneurs in West Java. The significant and positive influence of knowledge sharing on the business climate highlights its role in creating a supportive entrepreneurial environment. Additionally, the business climate directly affects digital innovation and mediates the relationship between knowledge sharing and digital innovation. These insights suggest that enhancing digital innovation among entrepreneurs should involve fostering knowledge sharing and developing a conducive business climate. The study emphasizes the need to integrate these elements to build a strong digital innovation ecosystem that can improve entrepreneurial performance.
Engaging Millennials: Role of Quality of Work Life, Psychological Safety, Psychological Capital, and Inclusive Leadership (A Study of 3-5 star Hotel Employees in Yogyakarta City) Singarimbun, Abigael Sribuena; Suharti, Lieli
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.003

Abstract

Objectives: The millennial generation dominates the workforce in Indonesia, earning the title of "fleas" or the "hopping generation" due to the high intensity of job changes. The purpose of this study is to develop an integrative model for engaging millennials in the workplace that incorporates individual resources (psychological capital), and resources derived from the workplace (inclusive leadership, quality of work life, and psychological safety).Methodology: This study used a quantitative approach. The research sample comprises 152 hospitality employees working in 3-5-star hotels in Yogyakarta city. The data was collected using a purposive sampling technique. A questionnaire was distributed to the research sample and was then analyzed using the PLS-SEM technique.Finding: Inclusive leadership and psychological capital exert a positive and significant effect on the quality of work life. The quality of work life also has a positive and significant effect on work engagement; and it acts as a mediator between inclusive leadership and work engagement, as well as between psychological capital and work engagement. However, psychological safety does not enhance the effect of inclusive leadership on the quality of life or the effect of psychological capital on work engagement. Therefore, organizations must strive to fulfill the employees' quality of work life to maximize the psychological capital and the application of inclusive leadership within the organization, thereby fostering work engagement in the workplace.Conclusion: The results of this study indicate that the quality of work life plays a pivotal role in work engagement and inclusive leadership has a positive impact on the quality of life among the millennial generation employee.
Moderating of Inflation Policy and Its Relation to the Effect of Interest Rate and Exchange Rate on Decreasing IHSG Subhan, Nuruddin
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.008

Abstract

Objectives: The objectives of this research are: 1) to determine the effect of interest rates on the IHSG; 2) to determine the effect of the exchange rate on the IHSG; 3) to know the effect of the interest rate on the IHSG with inflation as moderation; and 4) knowing the effect of the exchange rate on the IHSG with inflation as moderation. Methodology: This research methodology was carried out using a quantitative model with a moderating effect analysis method which was processed using SmartPLS 3.0. The research findings and conclusions show that the significance value of interest rates is 0.747>0.05, which means that interest rates do not influence the IHSG. This means that interest rate movements during 2017-2022 are stable so that it does not cause investors to withdraw shares which has an impact on weakening the IHSG. Furthermore, the significance value of the exchange rate is 0.010<0.05, which means that there is an influence of the exchange rate on the IHSG. This is caused by the instability of the exchange rate in Indonesia during 2017-2022, because an increase in the exchange rate means that dividends distributed will decrease and investors will withdraw their shares, resulting in a weakening of the IHSG. Finding: The moderation of inflation on the effect of interest rates on the IHSG obtained a significance value of 0.000<0.05. Likewise, the moderation of inflation on the impact of the exchange rate on the IHSG obtained a significance value of 0.000<0.05. Conclusion: Inflation significantly moderates the influence of the interest rate and the exchange rate on the IHSG
Mediation of Organisational Commitment Empirical Study of Transformational Leadership, Job Satisfaction, and Perceived Organisational Support on Turnover Intention Syaechurodji, Syaechurodji; Haryadi, Didit; Kania, Dewi; Darmawan, Dadan; Sanasa, Yoke
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.013

Abstract

Objectives: The phenomenon of turnover intention should be a concern for the company or organization owners. The phenomenon of turnover intention can be detrimental to the organization's survival. This study examines how the role of transformational leadership, job satisfaction, and perceived organizational influence turnover intention and how these roles modify organizational commitment.Methodology: This research uses quantitative research with a causality approach, with the Partial Least Squares Structural Equation Modeling (PLS-SEM) analysis method. The reason is that PLS-SEM can predict complex latent variables from a study. This research was conducted on J & T Cargo expedition employees in Tangerang Regency and a total sample of 131, testing the inner model and outer model and bootstrapping tests to test the mediation of organizational commitment.Finding: As formulated in the hypotheses, the results are consistent, where transformational leadership and employee job satisfaction significantly affect turnover intention, but perceived organizational support has no significant impact on turnover intention. Similarly, transformational leadership, job satisfaction, and perceived organizational support significantly impact organizational commitment. Thus, organizational commitment mediates the significant effect of transformational leadership, job satisfaction, and perceived organizational support on turnover intention. Theoretical and practical implications are presented.Conclusion: Organizations that emphasize developing transformational leadership qualities and prioritizing employee satisfaction will be better positioned to avoid turnover intention. By recognizing and acting on these insights, organizations can build positive employee engagement, retention, and success cycles. In summary, transformational leadership and job satisfaction significantly affect turnover intention, as satisfied employees are less likely to consider leaving their current organization.
Can self-leadership enhance the impact of motivation on entrepreneurial performance? Fitri, Desi; Dwita, Vidyarini
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.004

Abstract

Objectives: The research is to investigate how self-leadership mediates the impact of motivation on entrepreneurial performance.Methodology: The study uses a quantitative descriptive approach with Structural Equation Modeling (SEM) through Smart-PLS to evaluate the effects of self-leadership, and motivation on the entrepreneurial performance of 125 entrepreneurs at one of the traditional markets in west Jakarta. Data were collected using a saturated sample technique, with questionnaires distributed to all entrepreneurs to obtain information. The analysis was conducted to assess the relationships among the variables and their influence on entrepreneurial performance.Finding: The empirical research findings indicate that self-leadership significantly mediates the impact of motivation on entrepreneurial performance.Conclusion: This study provides a unique framework for entrepreneurship to develop evidence-based practices that foster more productive and supportive entrepreneurs. It suggests that self-leadership is crucial for translating entrepreneurial motivation into effective actions and outcomes. The study contributes to the existing body of knowledge on human resource management in entrepreneurship by offering a framework that links motivational and self-leadership to enhance entrepreneurial performance.
Integrated Corporate Governance Moderates Determinants On Economic Performance Qintharah, Yuha Nadhirah; Murwaningsari, Etty; Rachmawati, Sistya
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.009

Abstract

Objectives: This study aims to examine the effect of corporate social responsibility and competitive advantage on economic performance in addition to using integrated corporate governance as a moderating variable. Thus, this study also aims to determine whether integrated corporate governance strengthens or weakens the relationship.Methodology: The research method used is moderated regression analysis (MRA). Data used in this research is secondary data from IDX. In addition, this study tested the classical assumptions and tested the accuracy of the model to find out which model was the most appropriate. The number of samples used in this study was 201 samples from the annual year 2020-2022.Finding: The results show that CSR does not affect economic performance, competitive advantage has a positive effect on economic performance, CG strengthens the influence of CSR on economic performance and CG strengthens the influence of competitive advantage on economic performance.Conclusion: Governance is an important factor in company performance because it can moderate the relationship between competitive advantage and CSR with performance. This research indicates the importance of competitive advantage to improve company performance. This is supported by the RBV theory which states to make good use of company resources. Also, governance could become quasi-moderation because it could become a moderator variable and could influence an independent variable.Novelty: This research uses different measurements of integrated corporate governance measurement. ICG measurement in this research is using developed POJK no 2/POJK 05/2014 indicators.
Female Lecturers' Psychological Well-being and Performance are Impacted by Work-family Conflict and Self-efficacy Yuliaty, Farida
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.014

Abstract

Objectives: This study aims to examine the influence of work-family conflict (WFC) and self-efficacy on the psychological well-being and performance of female lecturers in Bandung. It also explores the mediating role of psychological well-being in these relationships to provide a comprehensive understanding of how these factors interact to affect the productivity of female lecturers.Methodology: This quantitative study used a survey and Structural Equation Modeling (SEM) via SmartPLS 4 to examine relationships between WFC, self-efficacy, psychological well-being, and performance. WFC and self-efficacy were the exogenous variables, psychological well-being was the mediator, and performance was the endogenous variable. A sample of 140 married female lecturers from West Java and Banten with at least three years of experience was selected using purposive and accidental sampling.Findings: Work-family conflict (WFC) negatively affects both psychological well-being and performance, while self-efficacy positively influences both. Psychological well-being significantly enhances performance and partially mediates the effects of WFC and self-efficacy on performance, with mediation effects of 32.27% and 26.67%, respectively.Conclusion: This research highlights the importance of addressing work-family conflict and fostering self-efficacy to enhance psychological well-being and performance among female lecturers. Institutions can improve lecturer performance by supporting mental health initiatives and helping lecturers manage WFC. Additionally, increasing self-efficacy through confidence-building programs can contribute significantly to both psychological well-being and productivity. This study fills gaps in previous research by offering a nuanced understanding of the mediating role of psychological well-being in the academic context, particularly for female lecturers balancing work and family responsibilities
"I Won't Buy This Product Again": The Boycott Determinants on Loyalty Using Animosity Model Approach Dzikhrullah, Harits Dijani; Vania, Amelindha
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.005

Abstract

Objectives: The paper investigates the correlation between McDonald's consumption and protest actions in Indonesia, with a particular focus on customer loyalty, customer ethnocentrism, consumer efficacy, and war animosity.Methodology: This research used the animosity model technique and a sample of around 200 respondents, determined by purposive sampling methods. Data were analyzed using the PLS-SEM method with the help of SmartPLS 3.0 software.Finding: The research demonstrates that customer ethnocentrism, consumer efficacy, and war animosity have a positive impact on boycotts, however, boycotts have an important negative effect on loyalty.Conclusion: The research analyzes the viewpoints of McDonald's customers about the CEO's position on governmental interference in a foreign country, with a particular focus on the issue surrounding the company's product. Certain customers express their dissatisfaction, while others engage in a boycott of McDonald's to compel changes in company policies. The study is conducted in Aceh, a place renowned for its strong religious convictions, with a specific emphasis on the local responses to McDonald's conduct.
The Influence of Pricing And Promotion on Satisfaction Through Purchasing Decisions as A Study Intervening Variable at PT Hotel Kampung Sampireun Tojiri, Yusuf; Rusdian, Suca; Sugiat, Jajang
MIX: JURNAL ILMIAH MANAJEMEN Vol 14, No 3 (2024): MIX: Jurnal Ilmiah Manajemen
Publisher : Universitas Mercu Buana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22441/jurnal_mix.2024.v14i3.010

Abstract

Objectives: This research aims to investigate the influence of price and promotion on purchasing decisions and their impact on consumer satisfaction at PT. Kampung Sampireun Resort and Spa. The issues raised focus on how price and promotions contribute to consumer purchasing decisions, as well as how these purchasing decisions influence the level of consumer satisfaction. With increasing competition in the hotel industry, these resorts need to understand the factors that can influence consumer decisions and increase their satisfaction. Methodology: The research method used is correlation analysis, with data collected through questionnaires from respondents who are consumers or potential consumers of this resort. Finding: The research results show that both price and promotion have a significant influence on purchasing decisions, although the resulting correlation coefficient is categorized as low. Purchasing decisions also act as a mediator between price, promotion, and consumer satisfaction variables, indicating that a good strategy in setting prices and promotions can contribute to increasing customer satisfaction. Conclusion: The strategic implications of this research suggest the need for these resorts to continue to optimize pricing and promotion strategies and consider additional factors such as service quality and user experience to achieve more holistic consumer satisfaction. Recommendations for future research include exploring additional factors that may influence consumer satisfaction as well as testing the effectiveness of more complex marketing strategies. Overall, this research provides a strong basis for PT. Kampung Sampireun Resort and Spa to develop more effective marketing strategies to increase competitiveness and maintain customer satisfaction in the future.

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