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Jurnal The Messenger
Published by Universitas Semarang
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Articles 271 Documents
The Impact of Social Media on the Improvement of Mothers’ Awareness for Stunting Prevention Lestari, Sri; Rachim, Ilmi Afrizal; Budiansyah, Andi; Dinaseviani, Anggini; Febrianda, Rendi; Romadona, Mia Rahma
Jurnal The Messenger Vol. 17 No. 3 (2025): September-December
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i3.5872

Abstract

Purpose: This study aims to provide an empirical description of a) the relationship between mothers’ maternal behaviour and awareness to improve the nutritional status of their children and families and b) their behaviour of using social media (Instagram, YouTube, Twitter and Facebook) as the primary source of information to enhance their awareness of providing balanced and nutritious foods for their children, are the subjects of this study. The purpose of this study is to provide an empirical description of both of these topics.   Methods: An online questionnaire was distributed to targeted respondents, namely 133 mothers with infants and toddlers from 16 provinces in Indonesia. Regression analysis was performed using SPSS software to assess mothers' propensity in seeking information, mainly from social media, about nutritious foods when making dietary choices.   Findings: This indicates a significant correlation between mothers' awareness of seeking information about nutritious food using social media and their decisions to provide daily meals and first-line complementary foods for their newborns and toddlers. However, this awareness was not related to the variety of side dishes available on the menu.   Originality: This study offers original empirical evidence on the role of social media as a primary source of information for mothers in 16 Indonesian provinces, improving their awareness and decisions about nutritious feeding to prevent stunting. The study uniquely links digital engagement (social media) with improved child nutrition, addressing a gap in maternal health research in Southeast Asia.
Analysis of Instagram use Cultivates a Show-Off Culture Trend that Contributes to Mental Disorders Kho, Gerson Ralph Manuel; Rachmad, Teguh Hidayatul; Sasongko, Yohanes Probo Dwi
Jurnal The Messenger Vol. 17 No. 2 (2025): May-August
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i2.8297

Abstract

Purpose: This study aims to deepen the understanding of mental health issues prevalent in society, particularly among higher education students, resulting from the show-off culture on social media. Technological advancements, especially on highly visual platforms like Instagram, have reshaped how students perceive and experience mental well-being.   Methods: Employing a qualitative descriptive approach, this research analyzes the lived experiences of two college students in North Jakarta, Gladys and Viola. The use of social media, particularly Instagram, has become an integral part of adolescents' daily lives, as reflected in the experiences of Gladys and Viola, who have both used Instagram for over five years. Data were collected through in-depth interviews structured with theoretical frameworks related to mental health to understand their psychological responses to social media interactions.   Findings: The interviews revealed that both informants initially derived satisfaction and validation from likes and comments. However, this evolved into a source of significant distress when engagement declined. Both subjects experienced symptoms of anxiety, inferiority, and social withdrawal due to upward social comparison and the pressure to maintain a curated online persona. The study found that their recovery required professional psychological intervention and a conscious restriction of social media usage to regain emotional stability.   Originality: This research contributes to the Social Comparison Theory by providing empirical evidence from the Indonesian context, specifically highlighting how the aestheticization of life on Instagram accelerates the transition from validation-seeking behavior to diagnosed mental health disorders among youth, underscoring the urgency for digital literacy and authentic content creation.
Knowledge, attitudes, and practices towards personal data protection in social media among Indonesian college students Nasrullah, Rulli; Purnamasari, Oktaviana; Patrianti , Tria; Sanjaya, Makroen; Lolombulan Kontu, Study Rizal; Jumroni
Jurnal The Messenger Vol. 17 No. 3 (2025): September-December
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i3.11648

Abstract

The issue of personal data protection on the internet has become a significant cause of concern for the Indonesian Government. Millions of people's data on private information has been leaked and traded on marketplace sites. Anticipating the same incident in the future, the Indonesian Government issued Regulation No. 27 of 2022 on Personal Data Protection. However, not all citizens are aware of the regulation. Taking data from 325 students at universities spread across Indonesia using quantitative analysis of knowledge-attitude-practice, this study shows how there is still a lack of understanding among citizens about personal data protection. It shows that citizens are still not worried about publishing their data on social media. Many respondents would still publish personal data on social media accounts and itt can be assumed that many still do not know the importance of protecting personal data and the possibility of misuse of information shared, and also do not understand the importance of protecting personal data uploaded on social media and the possibility of misuse of information.
Punk Community Activism: Seizing Urban Space (A Comparison between Indonesian and Malaysian Punk Communities) Sokowati, Muria Endah; Annuar, Sharifah Nursyahidah Syed
Jurnal The Messenger Vol. 17 No. 2 (2025): May-August
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i2.11850

Abstract

Purpose: We compared two punk communities: Lamidet Society (Yogyakarta) and Rumah Api (Kuala Lumpur) in conducting the activism movement related to urban issues; and identified the strategy used to fight the authorities, analysed how both communities adapt the spirit of resistance of the punk culture to the local culture and politics.   Methods: This study used in-depth interviews and participant observation to obtain deeper insights into the experiences and comparisons of punk community engagement in Yogyakarta and Kuala Lumpur. It also conducted a content analysis of interviews, encompassing zines, internet platforms, and lyrics to elucidate their ideology and socio-political statements regarding the appropriation of urban places.   Findings: Lamidet Society and Rumah Api diverge in their particular emphases, modes of expression, scale of scenes, and cultural contexts, reflecting the unique social and political landscapes in each country and the diverse nature of punk activism within the broader punk subculture. Thus, the dynamic character of these movements remained shaped by their specific circumstances and local conflicts in Indonesia and Malaysia.   Originality: This study addressed the demand for innovation by examining punk culture, particularly its evolution into a global phenomenon and its capacity to highlight local issues in the context of resistance against authorities, including urban issues. The juxtaposition of two punk communities in relation to their social and political contexts revealed its inherent novelty. Extensive research has been conducted on punk communities; however, comparative studies between the punk communities in Indonesia and Malaysia remain scarce. 
Dialogic Strategies and Social Media Integration: A Systematic Review of Digital Dialogue in Modern Communication Shanmugam, Thinakaridevi; Abdullah, Zulhamri; Mohd Hasan, Nurul Ain; Sern, Tham Jen
Jurnal The Messenger Vol. 17 No. 2 (2025): May-August
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i2.12043

Abstract

Purpose: This study aimed to systematically examine the evolution of dialogic communication across major social media platforms from 2015 to 2024, including Facebook, Twitter, Instagram, YouTube, LinkedIn, TikTok, and WeChat, identifying key trends in theories, methodologies, and technological influences across interdisciplinary research fields. These platforms were chosen because of research relevance and features that support two-way interaction, making them suitable for analysing dialogic communication.   Methods: A systematic literature review was conducted on 199 peer-reviewed journal articles published in the Scopus database focus on studies on dialogic communication and social media. Articles were analyzed according to theoretical frameworks, research methodologies, social media platforms, and interdisciplinary contributions.   Findings: The results showed that Dialogic Communication Theory continues to dominate but is increasingly integrated with complementary frameworks such as Social Presence Theory, Uses and Gratifications Theory, and Algorithmic Engagement Models. Quantitative methods, especially content analysis and survey research, remain prevalent, though computational and mixed methods are gaining prominence. Futher findings revealed that AI-driven tools, chatbots, and interactive media features significantly shape digital engagement, offering new opportunities for audience interaction while presenting ethical challenges regarding authenticity and transparency.   Originality: This study offers research novelty by providing the first interdisciplinary synthesis of dialogic communication studies that integrates theoretical trends, methodological developments, and platform evolution. It also introduces a new perspective on how AI technologies and platform affordances reshape dialogic communication, highlighting emerging challenges and opportunities for ethical, transparent, and adaptive digital engagement. This integrated approach has not been comprehensively addressed in prior reviews.
Determinan Perilaku Mencari Bantuan terhadap Risiko Kesehatan Mental yang Mengarah pada Bunuh Diri di Kalangan Generasi Z di Instagram Hadi, Ezra Aurelia Glenia; Destiwati, Rita
Jurnal The Messenger Vol. 17 No. 2 (2025): May-August
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i2.12049

Abstract

Purpose: This study investigated the influence of attitude (AT), subjective norms (SN), and perceived behavioral control (PBC) on help-seeking behavior using the Theory of Planned Behavior (TPB). The study also examined whether Instagram use affected the link between intention and seeking for help behavior. Instagram was chosen as the focus platform because its largest user demographic in Indonesia is Generation Z. This research addressed the urgent need to understand help-seeking patterns among Generation Z in the digital era.   Methods: A quantitative approach was applied using PLS-SEM. The sample consisted of 400 Generation Z with prior mental health concerns who actively utilized Instagram. The Slovin formula was applied to calculate the sample size at a 95% confidence level. An online questionnaire was utilized to gather the data and analyzed to assess the influence of the three TPB constructs on help-seeking intention and behavior, as well as the moderating effect of Instagram use.   Findings: AT, SN, and PBC collectively explained 87% of the variance in help-seeking behavior and 84.4% in intention. However, Instagram use did not significantly moderate the relationship between intention and behavior (p=0.321, >0.05).   Originality: This research addresses an important gap by examining how routine interaction with digital platforms may facilitate or inhibit the transition from intention to behavior. By applying the TPB framework within a socially and technologically relevant context, this study contributes both conceptually and practically to the understanding of youth mental health behavior.
Gaya Kepemimpinan dan Komunikasi Organisasi yang Selaras dengan Budaya di PT ASBO Riandra Fahrezi, Revanza; Ilfandy Imran, Ayub
Jurnal The Messenger Vol. 17 No. 2 (2025): May-August
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i2.12050

Abstract

Purpose: This study aims to explore how leadership style contributes to build an effective internal communication as part of corporate communication that aligns with the company’s corporate identity. The research focuses on PT ASBO, a multinational company that have a unique and different corporate identity. This study aims to understand the dynamics between leadership, internal corporate communication, and their corporate identity in practice.   Methods: This research employs a qualitative approach using a case study method. Data were collected through in-depth interviews with a superior as key informant and subordinate as supporting informants within one department in PT ASBO where both of them works at the company for 17 years. Informants are selected to gain insights into leadership practices and communication patterns that happens in a specific department.   Findings: The findings indicate that manager’s participative leadership style engages team members in discussions and decision‐making, fostering internal corporate communication grounded in respect, empathy, audibility, clarity, and humble principles. This leadership style approach enhances and embodies the company’s corporate identity, particularly its values to diversity, equity, and inclusion.   Originality: This research offers a unique contribution by exploring how leadership style supports internal communication as a part of corporate communication aligned with the company’s corporate identity which is culture as one of the elements of corporate identity, particularly in a multinational company context that may contrast with local culture. Making it a valuable contribution to corporate communication.
The Role of Instagram in Shaping Spiritual Resilience and Identity among Undergraduate Generation Z Hariyati, Farida; Pranawati, Rita
Jurnal The Messenger Vol. 17 No. 3 (2025): September-December
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i3.12106

Abstract

Purpose: This study investigates how undergraduate students Generation Z, who are immersed in digital and urban environments, develop spiritual resilience through their communicative practices on social media, particularly Instagram. It aims to elucidate the dynamic interplay between spirituality, self-control, and the formation of digital identity a central factors in cultivating resilience.   Methods: Employing a qualitative case-study approach, this research conducted in-depth interviews with eight Gen-Z students in Jakarta. As members of an urban society and active digital users, these participants represent information-rich cases that provide deep insights into lived experiences rather than generalizable findings.   Findings: The findings reveal that social media functions both as a source of spiritual motivation and a trigger of internal conflict. Participants used Instagram for self-expression, information seeking, and spiritual encouragement beyond recreational purposes. Key indicators of spiritual resilience emerged, including self-control, time management, negotiation of multiple identities, and intentional digital detox practices. The students demonstrated critical awareness of social media’s dual impact and actively balanced digital engagement with academic, spiritual, and emotional responsibilities.   Originality: This study offers a novel integrated approach by synthesizing digital nativity, spiritual purpose, and adaptive resilience, which are often examined separately. It bridges the gap in existing literature by exploring the nexus of Gen-Z’s unique digital communication on Instagram and their search for spiritual meaning. By examining these converging dimensions, the research provides a holistic understanding of how communicative processes function as tools for navigating modern adversities.
Negotiating Autonomy: Art Workers, Media, and the Cultural Industries in Indonesia Rianto, Puji; Wahyuni, Hermin Indah; Wahyono, Sugeng Bayu
Jurnal The Messenger Vol. 17 No. 3 (2025): September-December
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i3.12374

Abstract

Purpose: This study investigates the autonomy of art workers within the Indonesian cultural industry through a case study of two local television stations, ADiTV and Bali TV. The main objective is to examine how art workers maintain their autonomy while navigating the demands of the market and the organizational values imposed by their institutions.   Methods: This study adopts a qualitative case study approach. Data were collected through in-depth interviews with television managers, art workers, and observers. The observers interviewed in this study were individuals with a deep and long-standing concern for the dynamics of local television. ADiTV and Bali TV were selected as research sites due to their distinctive characteristics. ADiTV operates as a local television channel with an Islamic missionary orientation, while Bali TV is embedded within the Ajeg Bali cultural movement.   Findings: This study found that the autonomy of art workers in the cultural industry on local television shows a negotiated position. This study found that economic interests in pursuing profits and mass production within the cultural industry do not always harm the autonomy of art workers. Pressures on art workers actually come from non-market forces that are more cultural, such as Islamic values ​​on ADiTV or Ajeg Bali on Bali TV.   Originality: This research contributes to the debate on artists' autonomy in the local television. By taking non-economic factors into account in determining artists' autonomy, this study makes an essential contribution to the discussion on artists' autonomy in the cultural industry, which tends to emphasize commercial factors.
Beetween Trust and Crisis: SCCT in Local Indonesian Beauty Brands Response Overclaim Husniyah, Estri Khidmatul; Prasetyo, Bambang Dwi; Oktaviani, Fitri Hariana
Jurnal The Messenger Vol. 17 No. 3 (2025): September-December
Publisher : Universitas Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26623/themessenger.v17i3.12718

Abstract

Purpose: This study analyst the crisis communication strategies implemented by two major local Indonesian beauty brands, Azarine and The Originote, as both represent significant cases of overclaim crisis with a large digital audience base. The study primarily focuses on the application Situational Crisis Communication Theory (SCCT) to understand crisis communication responses chosen by each brand. Additionally, the study seeks to determine the effectiveness of this approach in maintaining public trust.   Methods: This study uses a descriptive quantitative approach with content analysis methods. Data was collected from official brand posts on Instagram and TikTok during the crisis period. Crisis communication strategies were classified based on the SCCT model. The coding process was carried out manually by two experts to ensure the accuracy of the categorization.   Findings: Azarine tends to minimize attribution of responsibility through a combination of denial, justification, compensation, and ingratiation. Meanwhile, The Originote emphasizes acknowledgment of mistakes and commitment to improvement through justification, compensation, ingratiation, and apology. The analysis results indicate that Azarine strategy is more effective in maintaining brand reputation stability and preserving public trust during the early stages of a crisis, while The Originote strategy has a greater impact on long-term image recovery through a more open and accommodating approach.   Originality: This study expands SCCT by applying to overclaim crises in the Indonesian beauty industry within the context of marketing communication. This context remains under-researched, and the study examines its implications for recovering public trust in digital environments.

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