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All Journal Jurnal Manajemen Informasi dan Administrasi Kesehatan Jurnal Ilmiah Mappadising Jurnal Pengabdian Kepada Masyarakat Sosiosaintifik JURNAL SIPISSANGNGI: Jurnal Pengabdian Kepada Masyarakat Jurnal Sains dan Kesehatan Innovative: Journal Of Social Science Research Journal Research of Health Administration and Public Health (JRHAPH) Journal Research of Nursing & Midwifery (JRNM)
Anugerah Yanuar Azis
Program Studi S1 Administrasi Kesehatan, Fakultas Ilmu Kesehatan, Universitas Puangrimaggalatung, Wajo
Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Medicine & Pharmacology Nursing Public Health Social Sciences Other

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Kajian Kebijakan Kesehatan dalam Upaya Pencegahan Hipertensi Masyarakat Pesisir Danau Tempe di Wilayah Kerja Puskesmas Liu Khaeriah B; Ruslang Ruslang; Anugerah Yanuar Azis; Eka Wulansari; Tia Ailinnia
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/3dqmhk75

Abstract

Hypertension is a major health issue contributing to cardiovascular complications in Indonesia, especially among the elderly. This study aims to evaluate health policies for hypertension prevention in the work area of Puskesmas Liu, specifically within the communities around Lake Tempe. The main focus of this research is to assess community understanding, the active role of Puskesmas, and the challenges faced in the implementation of hypertension prevention policies. The research method used is a qualitative phenomenological study with data analysis based on the Colaizzi approach. In-depth interviews were conducted with seven informants who are hypertension sufferers from the area during May-June 2025. The collected data were analyzed to identify key themes related to hypertension prevention policies. The results of the study show that the community’s understanding of hypertension and low-salt diets is still limited, with many people considering hypertension as an inherited condition. Puskesmas has conducted health education through Posbindu, but still faces challenges related to limited resources and educational media. The habit of consuming high-salt foods, particularly salted fish, poses a significant barrier to adopting a healthy diet. Family support also plays a crucial role in adherence to a healthy diet. This study emphasizes the importance of improving health education and involving families in hypertension prevention, as well as the need for more inclusive and community-based policies to effectively support hypertension prevention efforts.
Kesenjangan antara Harapan dan Pelayanan Pasien JKN terhadap Aspek Hubungan Antar Manusia di Instalasi Rawat Inap RSUD Haji Makassar Idarwati Mustafa; Andi Mikhrunnisai; Anugerah Yanuar Azis; Khusnul Khatimah
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 1 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/qj8whp27

Abstract

Interpersonal relationships in healthcare services, particularly in inpatient settings, are fundamental aspects that significantly influence patients’ perceptions and satisfaction levels. Among participants of the National Health Insurance (JKN) program, discrepancies are often observed between their expectations and the actual services received. These gaps commonly relate to communication, empathy, and the attentiveness of healthcare providers toward patients. This study aims to identify the differences between patient expectations and the services received, specifically regarding interpersonal aspects in the inpatient care unit of RSUD Haji Makassar. This research employed a quantitative design with a cross-sectional approach. A total of 98 respondents patients from class I, II, and III inpatient services were selected using quota sampling from a population of 41,663 patients. Data were collected through a structured questionnaire and analyzed using univariate methods and the Importance Performance Analysis (IPA) approach. The results showed that the average expectation score was 3.16, while the average score of received services was 3.06. The overall conformity level was 96.89%, indicating a noticeable gap that needs improvement. The highest satisfaction was found in the item "reception staff friendliness" (98.39%), while the lowest was "nurses' attention to patients’ physical and emotional conditions" (95.15%). These findings highlight the need to improve the quality of interpersonal communication in healthcare through communication training and continuous service quality evaluation.
Korelasi Layanan Pemulihan dengan Citra Rumah Sakit di Ruang Rawat Inap RSUD Lamaddukkelleng Sengkang Andi Mikhrunnisai; Anugerah Yanuar Azis; A. Nur Azizah; Nur Fadilah Fitrah
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 2 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/mnsd4a28

Abstract

In modern hospital management, the relationship between service recovery and hospital image is a strategically crucial aspect for maintaining institutional credibility. RSUD Lamaddukkelleng Sengkang faces challenges related to the effectiveness of communication and inconsistent complaint handling, which potentially influence patients’ perceptions. This study aimed to examine the correlation between service recovery and hospital image in the inpatient wards of RSUD Lamaddukkelleng Sengkang. A cross-sectional approach was employed, using proportional stratified random sampling with 100 respondents drawn from a total patient population of 14,204. Inclusion criteria included patients who had undergone a minimum of 2 × 24 hours of inpatient care and were in a conscious state. Data were collected through questionnaires and analyzed using the Chi-Square test with SPSS version 16. The results indicated that the majority of respondents rated service recovery as adequate (62.0%) and hospital image as positive (72.0%). Bivariate analysis revealed a significant relationship between service recovery and hospital image. Most respondents (56.0%) who rated service recovery as adequate also provided a positive assessment of the hospital image. These findings confirm that the quality of service recovery plays a critical role in shaping the institution’s reputation. Effective service recovery not only addresses complaints but also rebuilds patients’ trust and loyalty. Strategies such as improving human resource competencies, developing integrated management information systems for rapid response, and maintaining the quality of the hospital’s physical environment are necessary to sustainably strengthen the hospital’s positive image.
Hubungan Kepemimpinan Situasional dengan Efektivitas Tim Medis di Rumah Sakit Prima Husada Sengkang Anugerah Yanuar Azis; Ruslang Ruslang; Muhammad Amaliah S
Journal Research of Health Administration and Public Health (JRHAPH) Vol. 1 No. 2 (2025): Journal Research of Health Administration and Public Health (JRHAPH)
Publisher : Lentera Pena Cendekia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.0425/ngs7xy91

Abstract

Hospitals are complex organizations in which leadership serves as a determining factor for the quality of services provided to patients. Situational leadership emphasizes the flexibility of leaders in adapting their style according to the conditions and maturity level of team members to achieve optimal organizational effectiveness. This study aimed to comprehensively analyze the relationship between situational leadership and the effectiveness of medical teams at Prima Husada Sengkang Hospital. A quantitative cross-sectional design was employed in this study, which was conducted in September 2025. The study sample consisted of 32 medical team members selected using purposive sampling. Data were collected using Likert-scale questionnaires to measure situational leadership (12 items) and team effectiveness (10 items). Data analysis was performed using Pearson’s correlation test. Univariate analysis showed that the average score of situational leadership was 43.6 and team effectiveness was 37.8, both categorized as moderate to high. Bivariate analysis revealed a significant positive relationship between situational leadership and medical team effectiveness, with a correlation coefficient of r = 0.612 and a p-value of 0.000.These findings indicate that higher levels of situational leadership are associated with greater effectiveness of medical teams in achieving goals, coordination, and job satisfaction. The adaptive ability of leaders to assess team situations and provide appropriate guidance is crucial in the dynamic hospital environment. It can be concluded that there is a significant relationship between situational leadership and medical team effectiveness at Prima Husada Sengkang Hospital, which warrants management attention to enhance institutional performance.
Co-Authors A. Nur Azizah A. Rizky Amaliah Abdul Ba’iz Mus’ing Ahmad Riadi Andi Mikhrunnisai Andi St Nurazizah Akbar Andi Syahril Gunawan Anugerah Arni AR Asmirati Yakob Azizah, A. Nur B, Khaeriah Barangkau Darwis, Nirmawati Eka Hardianti Arafah Eka Wulansari Ery Wardanengsih Fatmawati Fatmawati Fatmawati Fitriani Haswinda Puspita Hermawin Idarwati Mustafa Ikdafila Islamia Islamia Khaeriah B Khaeriah B Khaeriah B Khaeriah B Khusnul Khatimah Lina Alfiyani Lisna Lisna Mikhrunnisai, Andi Muh. Hasbi Muhammad Amaliah S Muhammad Yusran Mustafa, Idarwati Mu’sing, Abdul Baiz Nirmawati Darwis Nirmawati Darwis Nismayanti Nur Fadilah Fitra Nur Fadilah Fitrah Nurhikmah Wijaya Nurhikmah Wijaya Putra Dirgantara Ramlan, Pratiwi Rika Hardiyanti Rizky Rahayu Amas Rizky Rahayu Amas Ruslang, Ruslang Salmawati B Siti Hardianti Surianti, Tetti Syahril Issa Mahendra Tetti Surianti Tetti Surianti Tetti Surianti Tia Ailinnia Wardanengsih, Ery Yammar Yammar Yammar, Yammar