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All Journal Media Kesehatan Masyarakat Indonesia Jurnal Manajemen Informasi dan Administrasi Kesehatan Buletin KKN Pendidikan Avicenna : Journal of Health Research Jurnal Kesehatan Wira Buana Jurnal Kesehatan Tambusai Intan Husada : Jurnal Ilmiah Keperawatan Jurnal Midwifery Jurnal Keilmuan dan Keislaman Sahabat Sosial: Jurnal Pengabdian Masyarakat Indonesian Health Journal Abdi Samulang : Jurnal Pengabdian Kepada Masyarakat Jurnal Berita Ilmu Keperawatan Jurnal Ventilator: Jurnal Riset Ilmu Kesehatan dan Keperawatan Journal of World Future Medicine, Health and Nursing
Asmirati Yakob
Politeknik Kesehatan Megarezky
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KEPUASAN PASIEN RAWAT JALAN DI POLI KANDUNGAN RUMAH SAKIT KHUSUS DAERAH IBU DAN ANAK PERTIWI MAKASSAR Asmirati Yakob; Najmi Kamariah; Muttaqin
Jurnal Midwifery Vol 4 No 1 (2022): FEBRUARY
Publisher : Prodi Kebidanan Universitas Islam Negeri Alauddin Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24252/jmw.v4i1.28962

Abstract

Intoduction Satisfaction upon hospital services is among the main factors of service quality from a hospital. The Failure and success status of hospital services are determined by patient satisfaction in which paient is the consumer of hospital. The Rumah Sakit Khusus Daerah (RSKD) Ibu and Anak Pertiwi has become one of the most visited hospitals in Makassar City and It provides various services for them who needed health care. This study aimed to investigate and reveal the satisfaction of outpatients in RSKDIbu dan Anak Pertiwi Makassar. Methods Observation, questionnaire, interview and document review were the main methods to show the level of satisfaction of outpatients in the hospital. The research questionnaire which given to 97 respondents contained several study aspects of the outpatient satisfaction, namely Reliability, Assurance, Tangibles, Empathy, and Responsiveness. These five aspects were covered in the questionnaire with several indicators whichdirectly reflects the aspects. The results showed that the satisfaction in the reliability, Assurance, Tangibles, Empathy, and Responsiveness aspects were in the satisfactory level. Thesatisfaction result from questionnaire werein line with the results of direct observations and interviews conducted in parallel. Indicators of satisfaction of outpatients in Obstetrics Polyclinic RSKD Ibu and Anak Pertiwi showed a very good level of satisfaction and therefore it needsto be maintainedand improved to keep the performance of the hospital services in a very good level.
KARAKTERISTIK PENYAKIT TUBERKULOSIS (TBC) PARU Asmirati Yakob; Lina Alfiyani; Avi Arya Buana Jaya Putra
Jurnal Kesehatan Vol 7 No 2 (2023): Jurnal Kesehatan September 2023
Publisher : Akbid Wirabuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55919/jk.v14i7.124

Abstract

Tuberculosis (TB) is an infectious disease that is mostly caused by mycobacterium tuberculosis germs.This disease generally causes signs and symptoms that vary greatly in each sufferer, ranging from asymptomatic to very acute symptoms. The purpose of this study is to determine the characteristics of Pulmonary Tuberculosis (TB) at Manguharjo Madiun Lung Hospital in 2023. The research design used in this study is Descriptive. The population in this study was all outpatients diagnosed as TB sufferers, this study was conducted at the Manguharjo Lung Hospital in Madiun. Sample selection is done by 'purposive sampling', and meets the 'inclusion and exclusion criteria. The variables in this study used a single variable, namely the characteristics of pulmonary TB patients (gender, age, education, health insurance and occupation). The data collection technique used is primary data taken at the time of research. Based on the characteristic research of tuberculosis patients at Manguharjo Madiun Lung Hospital, it can be concluded that the characteristics seen from the age of the patient and male gender, who are more than 38 years old, higher education, and IRT (Housewife) work are characteristics of patients who come to visit the hospital.Keyword : Characteristics, Tuberculosis
EFEKTIVITAS PELAYANAN ADMINISTRASI RUMAH SAKIT TERHADAP INDEKS KEPUASAN MASYARAKAT Lina Alfiyani; Asmirati Yakob; Noor Alis Setiyadi; Didik Mulyono; Subagio Utomo; Winda Fitriana Sari
Jurnal Kesehatan Vol 7 No 2 (2023): Jurnal Kesehatan September 2023
Publisher : Akbid Wirabuana

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55919/jk.v14i7.126

Abstract

This study aims to determine the effect of hospital administration services on the community satisfaction index in hospitals. Several previous studies have shown that the quality of administrative services and health services greatly affects patient satisfaction in hospitals. Therefore, this study focuses on hospital administration services and how it affects the community satisfaction index. The research method used was a survey with questionnaires given to patients in hospitals. The data obtained were then analyzed using regression techniques to determine the effect of administrative service variables on the community satisfaction index. The results showed that hospital administration services had a significant influence on the community satisfaction index in the hospital. This shows that good administrative services can increase patient satisfaction in the hospital. Therefore, hospitals need to pay attention to the quality of their administrative services to increase patient satisfaction and improve the hospital's reputation in the community.Keywords : Effectiveness, Hospital Administration, Community Satisfaction Index
An Analysis of Community Satisfaction Index on Health Service Quality: CFA and Gap Analysis Lina Alfiyani; Noor Alis Setiyadi; Asmirati Yakob; Didik Mulyono; Rohmat Rohmat; Mohammad Fathur Rizqi
Jurnal Berita Ilmu Keperawatan Vol. 16 No. 2 (2023): July
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/bik.v16i2.2369

Abstract

The Community Satisfaction Index is the focus of attention because it is a reference in evaluating health service policies on the quality of hospital services. Service quality is a determinant factor of patient safety to reduce the incidence of mortality in hospitals. Crossectional is the research design used. The study was conducted from April to June 2023, the population is all patients in the hospital in 2023, and Simple random side as a sampling technique of 136 research subjects. The research variables are performance, expectations, and the Community Satisfaction Index which consists of nine elements, namely requirements; systems, mechanisms, and procedures; turnaround time; cost; product specification type of service; competence of the executor; executor behavior; handling of complaints, suggestions, and inputs. Data collection using questionnaires that have previously been tested for confirmatory factor analysis. Test questionnaires and analyze research results with gap analysis using Wilcoxon in the STATA program. The test results of confirmatory factor analysis showed that RMSEA values = 0.04, CFI = 0.99, χ2 / df = 1.05, and TLI = 0.99 showed that the model met goodness-of-fit. The gap analysis shows that in the 9 elements of the Community Satisfaction Index, 2 elements are not different, namely the competence of the implementer (z = -1.570, p = 0.116) and the behavior of the implementer (z = -1.414, p = 0.157). It is hoped that the results of the research can be used as material for the evaluation of hospital policies.
Edukasi Pemilahan Sampah sebagai Upaya Penanganan Masalah Sampah di SD Muhammadiyah Baitul Fallah Mojogedang Febriyanti, Rifiana; Rahayu, Nur Vita Amelia; Pitaloka, Wunimas Daya; Yakob, Asmirati; Samsuri, Muhammad
Buletin KKN Pendidikan Vol. 5, No. 1, Juni 2023
Publisher : Fakultas Keguruan dan Ilmu Pendidikan, Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/bkkndik.v5i1.22456

Abstract

Sampah dapat menyebabkan berbagai permasalahan jika tidak dikelola secara tepat. Pengelolaan sampah yang tidak benar dapat menimbulkan masalah serius dalam kehidupan manusia. Oleh sebab itu perlu adanya pemilahan sampah secara tepat. Tujuan pengamatan ini yaitu mengedukasi peserta didik SD Muhammadiyah Baitul Fallah Mojogedang dalam pemilahan sampah organik dan anorganik, dan Mengimplementasikan pembiasaan peserta didik SD Muhammadiyah Baitul Fallah Mojogedang dalam membuang sampah pada tempatnya sesuai dengan jenisnya. Metode pelaksanaan pada pengabdian ini adalah 1) metode ceramah, 2) metode demonstrasi, 3) metode tanya jawab, dan 4) metode pendampingan. Hasil dari pengabdian yang telah dilakukan yaitu sosialisasi edukasi dan pengarahan kepada peserta didik kelas 1 Al-Kudus dan Kelas 2 Ar-Rahim SD Muhammadiyah Baitul Fallah, selanjutnya yaitu melakukan pendampingan dan praktik dengan menyediakan dan memfasilitasi dua tempat sampah yang terdiri dari jenis sampah organik dan anorganik. Tempat sampah organik berwarna hijau, sedangkan tempat sampah anorganik berwarna kuning. Adanya keberlanjutan kegiatan yang akan dilaksanakan pihak sekolah untuk pembiasaan dan pengarahan peserta didik dalam membuang sampah pada tempatnya sesuai dengan jenisnya, sehingga mampu menumbuhkan kesadaran pada peserta didik akan pentingnya menjaga dan merawat lingkungan. Hal tersebut tentu akan menciptakan karakter cinta lingkungan dan penerapan pola hidup sehat.
Hubungan Mutu Pelayanan dengan Kepuasan Pasien Rawat Jalan di Rumah Sakit Paru Manguharjo Madiun Tahun 2023 yakob, Asmirati; Kusumawati, Yuli; Alfiyani, Lina; Muliyono, Didik; Rahayu, Umi Budi; Untari, Ida; Hamranani, Sri Sat Titi; Umam, Devid Noor
Jurnal Keilmuan dan Keislaman Vol. 3, No. 1, Maret 2024
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jkk.v3i1.49

Abstract

Pelayanan kesehatan yang bermutu dapat mengacu pada level prima yang dilaksanakan dengan berlandaskan pada dasar pelayanan dan kode etik yang telah ditetapkan. Hal ini akan memunculkan kepuasan bagi setiap pasien. Untuk mengukur mutu pelayanan, ada beberapa acuan antara lain ; tangibles (nyata), reliability (mampu dipercaya), empathy (empati), assurance (penjaminan), and responsiveness (kecepatan bersikap). Studi ini menginvestigasi hubungan antara mutu pelayanan dan kepuasan pasien rawat jalan di Rumah Sakit Paru Manguharjo (RS Paru Mangunharjo), Madiun, Jawa Timur. Populasi pada penelitian ini mejuruk pada seluruh pasien rawat jalan. Sampel penelitian ditentukan dari populasi menggunakan teknik purposive sampling. Teknik pengumpulan data dilakukan dengan kuesioner. Hasil penelitian : Berdasarkan hasil analisis data dengan menggunakan sampel sebanyak 80 responden dan pembahasan mengenai Hubungan Mutu Pelayanan dengan Kepuasan Pasien Rawat Jalan di rumah Sakit Manguharjo Madiun, maka dapat ditarik kesimpulan yaitu Ada hubungan antara Reliability, Assurance Tangibles, Empathy, dan Responsiveness dengan Kepuasan pasien rawat jalan di RS  Paru Manguharjo Madiun. Hasil penelitian ini diharapkan dapat memberikan kontribusi teoritis berupa pengembangan mutu pelayanan, khususnya pada lembaga publik yakni rumah sakit. Secara praktis dapat menjadi bahan pertimbangan dalam penyusunan kebijakan terkait pelayanan rumah sakit, khususnya untuk kasus jasa rawat jalan.
CFA dan Gap Analisis: Analisis Indeks Kepuasan Masyarakat terhadap Kualitas Pelayanan Publik Alfiyani, Lina; Setiyadi, Noor Alis; Yakob, Asmirati; Mulyono, Didik; Rohmat, Rohmat; Rizqi, Mohammad Fathur; Prakoeswa, Flora Ramona Sigit; Sumaji, Muhammad Anis
Jurnal Keilmuan dan Keislaman Vol. 3, No. 1, Maret 2024
Publisher : Universitas Muhammadiyah Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.23917/jkk.v3i1.50

Abstract

Indeks Kepuasan Masyarakat (IKM) menjadi titik sentral perhatian sebagai acuan dalam evaluasi kebijakan pelayanan publik, khususnya terkait kualitas layanan Rumah Sakit. Kualitas layanan ini merupakan faktor determinan penting dalam keselamatan pasien, yang berdampak pada penurunan kejadian mortalitas di Rumah Sakit. Desain penelitian yang digunakan adalah crossecsional. Penelitian ini dilaksanakan pada periode April hingga Juni 2023. Populasi penelitian mencakup seluruh pasien di Rumah Sakit pada tahun 2023. Teknik pengambilan sampel yang digunakan adalah simple random sampling, dengan total 136 subjek penelitian. Variabel penelitian meliputi kinerja, harapan, dan Indeks Kepuasan Masyarakat. IKM terdiri dari sembilan unsur, yaitu persyaratan; sistem, mekanisme, dan prosedur; waktu penyelesaian; biaya; produk spesifikasi jenis layanan; kompetensi pelaksana; perilaku pelaksana; serta penanganan pengaduan, saran, dan masukan. Pengambilan data dilakukan menggunakan kuesioner yang telah diuji melalui analisis faktor konfirmatori. Analisis hasil penelitian dilakukan dengan analisis gap menggunakan uji Wilcoxon pada program STATA. Hasil uji analisis faktor konfirmatori menunjukkan bahwa nilai RMSEA = 0.04, CFI = 0.99, χ2 / df = 1.05, dan TLI= 0.99. Hal ini menunjukkan bahwa model telah memenuhi kriteria goodness-of-fit. Analisis gap menunjukkan bahwa dari 9 unsur IKM, terdapat 2 unsur yang tidak berbeda, yaitu kompetensi pelaksana (z=-1.570, p= 0.116) dan perilaku pelaksana (z=-1.414, p= 0.157). Diharapkan hasil penelitian ini dapat dijadikan sebagai bahan kajian dalam evaluasi kebijakan Rumah Sakit.
Sosialisasi Mutu Pelayanan Pasien Rawat Jalan di Rumah Sakit Paru Manguharjo Madium Asmirati Yakob; Lina Alfiyani; Anindita Hasniahti Rahmah; Widya Kaharani Putri; Nurul Fatimah; Avi Arya Buana Jaya Putra; Kristofara Karolina Kewa
ABDI SAMULANG: Jurnal Pengabdian Kepada Masyarakat Vol 3 No 1 (2024): JANUARI| ABDI SAMULANG
Publisher : Yayasan Habiburrahman Jamalu Bina Ummat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61477/abdisamulang.v3i1.34

Abstract

Satisfaction in services contained in a hospital can be measured by the quality of its health workers. High-quality health services are able to provide satisfaction to health service users at the standard level of satisfaction and code of ethics of a profession. Continuous improvement can be done through a process that is carried out on the quality of health services to meet all customer expectations. The purpose of this activity is to socialize the quality of outpatient services at Manguharjo Madiun Lung Hospital. The results of this PKM socialization showed that respondents who stated that they were satisfied with the quality of officer service because officers had the ability/reliability and experience in carrying out medical actions. This shows that the better the service provided by officers to patients related to the actions given, and can provide clear information related to the disease and the actions to be taken, the customer/patient will feel more satisfied with the service received. In order to better understand and understand how the quality of service in the hospital, especially outpatient, is in accordance with the patient's expectations with the reality felt during the examination. So it is important to provide this education to patients so that they are a little educated and not easily consumed by hoaxes about the issue of poor service.
ANALISIS INDEKS KEPUASAN MASYARAKAT TERHADAP PELAYANAN KESEHATAN DI PUSKESMAS KOTA MADIUN : ANALYSIS OF THE COMMUNITY SATISFACTION INDEX FOR HEALTH SERVICES AT THE MADIUN CITY HEALTH CENTER Alfiyani, Lina; Karlinda; Nikmah Ayu Ramadhani Amir; Eny Pemilu Kusparlina; Nurul Fatimah; Widya Kaharani Putri; Anindita Hasniati Rahmah; Asmirati Yakob; Danar Rista Saputra; Arif Setiawan; Ivando Zeldha Damara; Herdiyanto; Suharyo
Intan Husada : Jurnal Ilmiah Keperawatan Vol. 12 No. 01 (2024): Vol. 12 No.1 , Januari 2024
Publisher : Politeknik Insan Husada Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52236/ih.v12i1.510

Abstract

Background. Public satisfaction with public services plays an important role in the stability of a country's health services. Measurement of the Public Satisfaction Index is a reference in evaluating the quality of service between patient expectations and health service performance.Purpose. This study aims to analyze the Community Satisfaction Index for Health services at the Madiun City Health Center.Methods. This study used a crosectional design with quantitative methods, conducted in October 2023 at the Madiun City Health Center with a sample of 64 research subjects using a simple random sampling technique. The research variables were 9 elements of the Community Satisfaction Index, namely the elements of requirements, procedures, time, rates, service products, competence, behavior, handling complaints, and facilities and infrastructure.Result. The results showed that the Community Satisfaction Index was 81.99, with details of the Community Satisfaction Index being good, namely in the elements of requirements (81.3%), procedures (71.9%), time (84.4%), service products (87.5%), competence (81.3%), behavior (71.9%), handling complaints (70.3%), with a very good Community Satisfaction Index in the elements of tariffs (62.5%) and facilities and infrastructure (79.7%).Conclusion. The Public Satisfaction Index is 81.99, with a very good Public Satisfaction Index on the elements of tariffs and facilities and infrastructure.
DETERMINAN SOSIAL EKONOMI TERKAIT DENGAN KEPEMILIKAN ASURANSI KESEHATAN MASYARAKAT DI DESA TANJANG WILAYAH PUSKESMAS GABUS 1 PATI: THE SOCIOECONOMIC DETERMINANTS RELATED TO THE OWNERSHIP OF HEALTH INSURANCE IN THE COMMUNITY OF TANJANG VILLAGE UNDER THE GABUS 1 PRIMARY HEALTH CARE AREA WERE INVESTIGATED FATIMAH, NURUL; Nikmah Ayu Ramadhani Amir; Lina Alfiani; Widya Kaharani Putri; Asmirati Yakob; Anindita Hasniati Rahmah
Intan Husada : Jurnal Ilmiah Keperawatan Vol. 12 No. 01 (2024): Vol. 12 No.1 , Januari 2024
Publisher : Politeknik Insan Husada Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52236/ih.v12i1.539

Abstract

DETERMINAN SOSIAL EKONOMI TERKAIT DENGAN KEPEMILIKAN ASURANSI KESEHATAN MASYARAKAT DI DESA TANJANG WILAYAH PUSKESMAS GABUS 1 PATI Nurul Fatimah1*, Nikmah Ayu Ramadhani Amir2, Lina Alfiani 3, Widya Kaharani Putri4, Asmirati Yakob5, Anindita Hasniati Rahmah6, Arie Nursalis7 1,3,4,5,6*Administrasi Kesehatan, 2 Rekam Medis dan Informasi Kesehatan Universitas Muhammadiyah Madiun, Politeknik Insan Husada Surakarta nf205@ummad.ac.id Abstrak Latar Belakang: Asuransi adalah suatu institusi yang didirikan untuk menangani risiko. Asuransi kesehatan memiliki peran penting dalam memberikan jaminan kesehatan yang menyeluruh bagi rakyat Indonesia, sehingga penduduk Indonesia dapat hidup sehat, produktif, dan sejahtera. Pengetahuan masyarakat tentang asuransi kesehatan berpengaruh terhadap tingkat sosial ekonomi seperti pendidikan, pekerjaan, dan pendapatan Berbagai aspek sosial ekonomi, seperti tingkat pendidikan, pekerjaan, dan pendapatan, dipengaruhi oleh pengetahuan masyarakat tentang asuransi Kesehatan Tujuan dari penelitian ini adalah untuk memahami pengaruh faktor sosial dan ekonomi, seperti pendidikan, pekerjaan, dan pendapatan, terhadap kepemilikan asuransi kesehatan di Desa Tanjang, kabupaten pati. Desain Penelitian ini merupakan penelitian deskriptif kuantitatif yang dilakukan pada masyarakat Desa Tanjang, Puskesmas Gabus, Pati dengan jumlah sampel sebanyak 250 orang. Metode analisis yang digunakan adalah analisis multivariat dengan tingkat signifikansi 5%. Hasil penelitian menunjukkan bahwa 52% masyarakat sudah memiliki asuransi kesehatan dan terdapat pengaruh sosial ekonomi terhadap kepemilikan asuransi kesehatan dengan nilai pada uji regresi linier berganda p-value 0,020 Kata kunci :; pekerjaan;pendidikan; pendapatan; kepemilikan asuransi kesehatan THE SOCIOECONOMIC DETERMINANTS RELATED TO THE OWNERSHIP OF HEALTH INSURANCE IN THE COMMUNITY OF TANJANG VILLAGE UNDER THE GABUS 1 PRIMARY HEALTH CARE AREA WERE INVESTIGATED Nurul Fatimah1*,Nikmah Ayu Ramadhani Amir2 Lina Alfiani 3, Widya Kaharani Putri4, Asmirati Yakob5, Anindita Hasniati Rahmah6, 1*Health Administration, 2 Medical RecordsMedical Records and Health Information University Muhammadiyah Madiun, polytechnic Insan Husada Surakarta nf205@ummad.ac.id Abstract Background: Insurance is an institution established to handle risks. Health insurance plays a crucial role in providing comprehensive health assurance for the people of Indonesia, enabling them to live healthy, productive, and prosperous lives. Public knowledge about health insurance influences socioeconomic factors such as education, employment, and income. Various socioeconomic aspects, including education, employment, and income, are affected by public knowledge about health insurance. The aim of this research is to understand the influence of social and economic factors, such as education, employment, and income, on the ownership of health insurance in Tanjang Village, Pati Regency.Research Design: This study employs a quantitative descriptive research design conducted among the residents of Tanjang Village, Community Health Center Gabus, Pati, with a sample size of 250 individuals. The analysis method used is multivariate analysis with a significance level of 5%. Research Findings: The research findings indicate that 52% of the population already possesses health insurance, and there is a socio-economic influence on the ownership of health insurance, as evidenced by the multiple linear regression test with a p-value of 0.020. Key words: education; employment; income; health insurance ownership;
Co-Authors Alfiani, Lina Alfi`ah Damayanti, Syalma Anindita Hasniahti Rahmah Anindita Hasniati Rahmah Anugerah Yanuar Azis Arif Setiawan Atmojo, Joko Tri Avi Arya Buana Jaya Putra Azizah, A. Nur B, Khaeriah Danar Rista Saputra Devid Noor Umam Didik Mulyono Eny Pemilu Kusparlina Fadjriah Ohorella Febriyanti, Rifiana Fitria Melina Flora Ramona Sigit Prakoeswa Herdiyanto Ida Untari Ina Kuswanti Ivando Zeldha Damara karlina, nini Karlinda Khaeriah B Kristofara Karolina Kewa Lina Alfiani Lina Alfiyani Lina Alfiyani M, Warda Mikhrunnisai, Andi Mohammad Fathur Rizqi Muhammad Hafiduddin Muliyono, Didik Mulyono, Didik Mustafa, Idarwati Muttaqin Najmi Kamariah Nikmah Ayu Ramadhani Amir Nina Anis Nirmawati Darwis Noor Alis Setiyadi Nurul Fatimah Nurul Fatimah Pitaloka, Wunimas Daya Rahayu, Nur Vita Amelia Rahmat, Rezqiqah Aulia Ramlan, Pratiwi Rashid Rahman Rifai, Triaman Rizqi, Mohammad Fathur Rohmat rohmat Rohmat Rohmat Ruslang, Ruslang Samsuri, Muhammad Santoso, Efrans Budi Sri Sat Titi Hamranani Sri Sat Titi Hamranani Sri Utami Subagio Utomo Suharyo Sumaji, Muhammad Anis SUMARNI Sumini Sumini, Sumini Tetti Surianti Tikirik, Wita Oileri Umam, Devid Noor Umi Budi Rahayu Uzizulloh, Muhammad Rafi Widiyanto, Aris Widya Kaharani Putri Winda Fitriana Sari Yuli Kusumawati