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Rahim, Samsir
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Humanities

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Etika Pelayanan Pegawai Dalam Pemberian Izin Melaut Pada Kantor Ppi Pelabuhan Kassi Kajang Kabupaten Bulukumba Sudarman, Sudarman; Rahim, Samsir; Adys, Abdul Kadir
Kajian Ilmiah Mahasiswa Administrasi Publik (KIMAP) Vol 3, No 3 (2022): Juni 2022
Publisher : Universitas Muhammadiyah Makassar

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26618/kimap.v3i3.7400

Abstract

The purpose of this study was to find out the ethical principles of employee service at the fish landing base office at the kassi Kajang port. The number of informants in this study was 7 people. This study used qualitative with descriptive type. Data collection techniques were observation, interviews and dokumencation. The results of this study showed that the service ethics of employees at the PPI office was not entirely good. This could be seen from several aspects, such as the honesty of employees in providing administrative payments, which stiil received negative responses from fishermen because the payments were quite expensive. Then the integrity in the processing of the permit was still changing where it was carried out and the third was the superiority of the employee that had not been seen by fishermen. The rest of the principles werw good principles of loyalty because it could be said that 24 hours of service, then the principle’s attention was to know complaints from fishermen and finally the principle of respect, which was very respectful in service.Keywords: Service ethics, Employees
Co-Authors Abdul Kadir Abdul Mahsyar Ahmad Taufik Akmad, Ayu Andira Alyas, Alyas Amelia, Renita Andi Rosdianti Razak, Andi Rosdianti Ansari, Isa Ansari, Muh Isa Anwar Parawangi, Anwar Asrul, Muhammad Azikin, Ruskin Barani, Ishaq Bambang Budi Setiawati Burhanuddin Burhanuddin Fatmawati, Fatmawati Febrianti, Riska Hainidar, Hainidar Hamrun Hidayanty, Dian Nur Hidayat, Mardhatillah Ida Ayu Putu Sri Widnyani Ihyani Malik Indah Ayu Lestari, Indah Ayu Indasari, Indasari Inriani Inriani, Inriani Irmayanti Irmayanti, Irmayanti Jaelan Usman, Jaelan Jumarni Jumarni Lestari, Dewi Sri Lestari, Sintia Ayu Lukman Hakim Makmur, Andi Nurfadilah Makmur, Rahmawati Mappamiring Mappamiring Marzukli, Marzukli Muhammad Isa Ansari Muhammad Yusuf Muhammadiah Muhammadiah, Muhammadiah Muhlis Madani, Muhlis Muhtar, Alpian Nasdir, Ananta Ilham Ningsih, Noor Syafitriani Nirwanasari, Nirwanasari Nur Wahid, Nur Nuryanti, Sinta Patabo, Aras Putra Bula Perdana, Muh Rian Putri, Nasriah Eka Rahmatullah, Madani Rahmayuni, Yuyu Ramadhani, Arnisa Rasdiana, Rasdiana Ridwan, Yuniarti M Rina Rina Riskasari Riskasari, Riskasari Said, Sitti Jamilah Selviana Selviana Sitti Fatimah Solly Aryza Sri Wahyuni Sudarman Sudarman Sudarmi Sudarmi Syahrir Syahrir Syakila, Nurul Amira Syukri Syukri Tahir, MUH