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PENGARUH PROLANIS TERHADAP OUTCOME KLINIK PASIEN DIABETES MELITUS TIPE 2 DI PUSKESMAS KECAMATAN PULOGADUNG Tanty, Herty Nur; Anggriani, Yusi; Saragi, Sahat
Farmasains : Jurnal Ilmiah Ilmu Kefarmasian Vol 6 No 1 (2019)
Publisher : Universitas Muhammadiyah Prof. DR. HAMKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (527.701 KB) | DOI: 10.22236/farmasains.v6i1.2978

Abstract

Prolanis merupakan program dari PT. Askes (Persero) dalam upaya penanganan penyakit kronis pada pasien DM tipe 2. Jumlah pasien DM yang tergabung di Prolanis setiap tahunnya terus bertambah akan tetapi tidak disertai dengan kontinuitas kunjungan. Berdasarkan data jumlah peserta prolanis DM tipe 2 di Puskesmas Kecamatan Pulogadung yang sudah mengikuti prolanis minimal 6 bulan sejumlah 284 pasien. Tujuan penelitian ini adalah untuk mendapatkan perbedaan outcome klinik pasien prolanis dibanding pasien non prolanis dan mendapatkan hubungan antara kepatuhan dengan outcome klinik. Penelitian ini menggunakan desain cross sectional dengan alur penelitian retrospektif sebelum dan sesudah pasien bergabung dengan prolanis. Data diperoleh dari rekam medik dan data kunjungan pasien dengan menggunakan teknik total sampling. Hasil penelitian menunjukkan adanya perbedaan outcome klinik pasien DM tipe 2 yang mengikuti prolanis dengan pasien DM tipe 2 yang tidak mengikuti prolanis (p<0,05). Hasil penelitian menunjukkan adanya hubungan antara tingkat kepatuhan kunjungan dengan outcome klinik pasien prolanis dan non prolanis (p<0.05).
STRATEGI BISNIS PT. X DALAM PENGEMBANGAN APOTEK JARINGANNYA DI KARAWANG Wijayanti, Fitri Dwi; Aritonang, Aritonang; Saragi, Sahat
Medika Tadulako: Jurnal Ilmiah Kedokteran Fakultas Kedokteran dan Ilmu Kesehatan Vol 6, No 3 (2019)
Publisher : Medika Tadulako: Jurnal Ilmiah Kedokteran Fakultas Kedokteran dan Ilmu Kesehatan

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Abstract

ABSTRACTThe purpose of this study is to identify internal factors and external factors of X company, analyze alternative business strategy, and to establish the implementation business strategy of X Company in developing his network pharmacy in Karawang through a descriptive analysis approach. The analytical tools used are SWOT (Strength, Weaknesses, Opportunities, and Threat), Porter's Five Forces Analysis and QPSM (Quantitative Strategic Planning Matrix) to determine selected strategy. The primary and secondary data were used for this study. The SWOT analysis showed weighted values of 1.23: -0.10 so the company position described in the SWOT diagram is in quadrant II, the diversification strategy, indicating that this company is still in growth and developmen phase while, through the SWOT analysis, 4 alternative strategies could be concluded i.e. (1) Increase skills and the number of human resources to improve pharmaceutical care; (2) Increase pharmacy promotions that emphasize product sales with Delivery Orders; (3) Establish cooperation with BPJS Health as a partner pharmacy; (4) Increase the kinds of products at competitive prices. Based on QSPM analysis the selected strategy in the formulation of PT.X business strategy is to increase the promotion of pharmacies that emphasizes product sales with Delivery Orders, where this strategy has the highest TAS value of 6.31. The program that can be run from this selected strategy is (a) utilize the use of technology and social media to carry out online promotions (b) promoting free shipping of drugs to consumers (c) cooperating with the online application. Keywords : Business Strategy, IFE,EFE, Diversification, QSPM ABSTRAK Penelitian ini bertujuan untuk mengidentifikasi faktor intenal dan faktor eksternal PT X, dan menganalisis alternatif strategi bisnis serta menetapkan implementasi strategi bisnis PT. X dalam mengembangkan apotek jaringannya di Karawang melalui pendekatan analisis deskriptif. Berdasarkan metode analisis yang digunakan yaitu, analisis SWOT (Strength, Weaknesses, Opportunities, and Threat), analisis persaingan bisnis dengan menggunakan Lima kekuatan persaingan Michael Porter  dan QSPM (Quantitative Strategic Planning Matrix) untuk menentukan strategi terpilih. Data yang digunakan adalah data primer dan sekunder. Berdasarkan hasil analisa SWOT diperoleh nilai faktor internal dan faktor eksternal masing-masing sebesar (1.23: -0,10) sehingga posisi perusahaan yang digambarkan dalam diagram SWOT berada pada kuadran II, yaitu strategi diversifikasi. Berdasarkan hasil analisis SWOT diperoleh empat alternatif strategi, yaitu (1) Meningkatkan Skill dan jumlah SDM untuk meningkatkan pelayanan kefarmasian.(2) Meningkatkan promosi apotek yang menitikberatkan penjualan produk dengan Delivery Order. (3) Menjalin kerjasama dengan BPJS Kesehatan sebagai apotek rekanan. (4) Meningkatkan jenis produk dengan harga yang kompetitif.. Berdasarkan analisis QSPM strategi terpilih dalam perumusan strategi bisnis PT.X adalah meningkatkan promosi apotek yang menitikberatkan penjualan produk dengan Delivery Order, dimana strategi ini memiliki nilai TAS  tertinggi yaitu sebesar 6.31. Adapun program yang dapat dijalankan dari stategi terpilih ini yaitu (a) memanfaatkan penggunaan teknologi dan media sosial untuk melakukan promosi online. (b) melakukan promosi gratis biaya pengiriman obat kepada konsumen. (c) melakukan kerjasama dengan aplikasi ojek online.Kata kunci : Perumusan Strategi, IFE, EFE, Diversifikasi, QSPM
The Effect of Sales Distribution Channels and Promotion Policies on Consumer Buying Behavior and Its Impact on Sales Volume Ikbal, Muh; Saragi, Sahat; Sitanggang, Maura Linda
The International Journal of Business Review (The Jobs Review) Vol 4, No 1 (2021): The International Journal of Business Review. June 2021
Publisher : Fakultas Pendidikan Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/tjr.v4i1.36172

Abstract

Distribution is an important part of the sales business which influences the customer's decision to buy a product which in turn increases sales volume. The purpose of study to determine and analyze the effect of sales distribution channels and promotional policies on consumer buying behavior and its impact on sales volume. Data were analyzed using descriptive analysis and SEM (Structural Equation Modeling) SPSS 25 and AMOS 24 programs. The results showed that distribution channel has a positive and significant effect on sales volume with p-value = 0.002 with a coefficient of 0.559. Sales force has a positive and significant effect on sales volume with p-value = 0.48 and a coefficient of 0.268. Promotion policy has no effect on sales volume p-value = 0.652 (0.05) and the coefficient is 0.112. Consumer behavior has a positive and significant effect on sales volume with p-value = 0.001 with a coefficient of 0.691. Promotion policy is the weakest part in an effort to increase sales so that serious efforts are needed to fix: it is necessary to increase above the line and below the line promotional activities so that the word of mouth effect is quickly achieved;  making material design changes regarding citrex products to make it easier to understand and understand;  and conduct diverting advertisements by an increase in the promotional budget.
PENGARUH BUDAYA PERUSAHAAN PT. X TERHADAP KUALITAS PELAYANAN KEFARMASIAN YANG MEMILIKI DAMPAK KEPADA KEPUASAN DAN LOYALITAS PELANGGAN APOTEK UNIT BISNIS DEPOK PT. X Isti’anah Al-Fikriyah D; Sahat Saragi; Aritonang
Fair Value: Jurnal Ilmiah Akuntansi dan Keuangan Vol. 4 No. 4 (2021): FairValue : Jurnal Ilmiah Akuntansi dan Keuangan
Publisher : Departement Of Accounting, Indonesian Cooperative Institute, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (559.706 KB) | DOI: 10.32670/fairvalue.v4i4.794

Abstract

Companies that have interactions between customers and employees, especiallyemployees who are in frontline positions are very important in influencingcustomer satisfaction in purchasing activities made by each customer, corporateculture is one of the factors that can affect the performance of all employees,especially for employees in frontline positions . Pharmacy Depok Business UnitPT. X is a company that has interaction between customers and employees. Basedon survey data in 2019 regarding customer satisfaction owned by Apotek PT. XDepok Business Unit stated that it found a gap of around 0.24 from the expectedstandard. The purpose of this study is to determine the influence of the latest PT Xcorporate culture on the quality of pharmaceutical services that will result incustomer satisfaction and customer loyalty. Methodology, this study uses theChisquare method with a Crosstab approach with data collection carried out onthe quality of pharmaceutical services that will result in customer satisfaction andcustomer loyalty. The sample of this research is customers in 10 Pharmacies PTX Depok area. The results of the analysis were found. After the Crosstab of theCorporate Culture Variable on the Quality of Pharmaceutical Services Chisquare test showed a significance p-value of 0.456 (greater than 0.05), theCorporate Culture Variable on Customer Loyalty Chi-square test showed asignificance p-value of 0.129 (greater than 0.05), Pharmaceutical ServiceVariable on Customer Satisfaction Chi-square test shows a significant p-value of0.00 (less than 0.05), Pharmaceutical Service Variable on Customer Loyalty Chisquare test shows a significant p-value of 0.003 (smaller than 0.05), CustomerSatisfaction Variable on Customer Loyalty Chi-square test shows a significancep-value of 0.00 (less than 0.05). The conclusion, shows that there is a relationshipbetween Pharmaceutical Service and Customer Satisfaction, there is arelationship between Pharmaceutical Service and Customer Loyalty and there isa relationship between Customer Satisfaction and Customer Loyalty at ApotekDepok area PT. X.
Eksplanasi Perkembangan Apotek Berbasis Jaringan di Kabupaten Karawang Wijayanti, Fitri Dwi; , Aritonang, Aritonang; Saragi, Sahat
Jurnal Pendidikan Tambusai Vol. 6 No. 1 (2022): April 2022
Publisher : LPPM Universitas Pahlawan Tuanku Tambusai, Riau, Indonesia

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Abstract

Maksud dari penelitian ini merupakan guna menganalisis alternatif rencana dan menentukan penerapan rencana PT. X mengembangkan jaringan apoteknya di Karawang melalui analisis deskriptif. Rencana yang dipilih ditentukan berdasarkan metode analisis yang dipakai, yakni analisis persaingan usaha atas memakai Five Competencies Michael Porter dan QSPM (Quantitative Rencanac Planning Matrix). Data yang dipakai merupakan data primer dan data sekunder.
Home Care Improves Knowledge, Attitude, Practice and Blood Pressure Control in Hypertensive Patients: Exploring the Expanded Role of Community Pharmacists Hesty Utami Ramadaniati; Yusi Anggriani; Sahat Saragi; Ricky Chaerul Yazid
Jurnal Sains Farmasi & Klinis Vol 7, No 3 (2020): J Sains Farm Klin 7(3), Desember 2020
Publisher : Fakultas Farmasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (537.693 KB) | DOI: 10.25077/jsfk.7.3.236-243.2020

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Hypertension remains a leading cause of morbidity and mortality.This study aimed to evaluate the impact of community pharmacists-provided home care on knowledge, attitude, practice (KAP) and blood pressure (BP) control of hypertensive patients. A quasi-experimental study was conducted in two pharmacies in Banten involving hypertensive patients regularly refilling prescriptions. Patients in Pharmacy A were assigned in the intervention group (IG), whilst those in Pharmacy B in the control group (CG). IG received home care in addition to standard care. Questionnaires to assess KAP were distributed at the initiation and end of the study. BP was measured monthly. A total of 110 patients (60 in IG vs 50 in CG) were enrolled. At baseline there was no significant difference in demographic and clinical characteristics. Post-intervention, proportion of patients with ‘good’ knowledge was considerably higher in IG (100%) vs 2.0% in CG, IG demonstrated ‘very ideal’ attitude compared to ‘less ideal’ in CG, IG performed ‘good’ practice as opposed to ‘fair’ practice in CG. The decrease of systolic BP in IG was significantly greater (14.8 mmHg) vs 1.8 mmHg in CG. In conclusion, expanded role of community pharmacists in providing home care improves KAP and BP control in hypertensive patients.
PENGARUH PROLANIS TERHADAP OUTCOME KLINIK PASIEN DIABETES MELITUS TIPE 2 DI PUSKESMAS KECAMATAN PULOGADUNG Herty Nur Tanty; Yusi Anggriani; Sahat Saragi
Farmasains : Jurnal Ilmiah Ilmu Kefarmasian Vol. 6 No. 1 (2019)
Publisher : Universitas Muhammadiyah Prof. DR. HAMKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (527.701 KB) | DOI: 10.22236/farmasains.v6i1.2978

Abstract

Prolanis merupakan program dari PT. Askes (Persero) dalam upaya penanganan penyakit kronis pada pasien DM tipe 2. Jumlah pasien DM yang tergabung di Prolanis setiap tahunnya terus bertambah akan tetapi tidak disertai dengan kontinuitas kunjungan. Berdasarkan data jumlah peserta prolanis DM tipe 2 di Puskesmas Kecamatan Pulogadung yang sudah mengikuti prolanis minimal 6 bulan sejumlah 284 pasien. Tujuan penelitian ini adalah untuk mendapatkan perbedaan outcome klinik pasien prolanis dibanding pasien non prolanis dan mendapatkan hubungan antara kepatuhan dengan outcome klinik. Penelitian ini menggunakan desain cross sectional dengan alur penelitian retrospektif sebelum dan sesudah pasien bergabung dengan prolanis. Data diperoleh dari rekam medik dan data kunjungan pasien dengan menggunakan teknik total sampling. Hasil penelitian menunjukkan adanya perbedaan outcome klinik pasien DM tipe 2 yang mengikuti prolanis dengan pasien DM tipe 2 yang tidak mengikuti prolanis (p<0,05). Hasil penelitian menunjukkan adanya hubungan antara tingkat kepatuhan kunjungan dengan outcome klinik pasien prolanis dan non prolanis (p<0.05).
Peran Farmasis Terhadap Tingkat Kepatuhan Minum Obat, Pengetahuan, dan Tekanan Darah Pasien Hipertensi Prolanis di Puskesmas Kecamatan Pulogadung Annisa Septyana Putri; Dian Ratih Laksmitawati; Sahat Saragi
Poltekita : Jurnal Ilmu Kesehatan Vol. 16 No. 1 (2022): May
Publisher : Poltekkes Kemenkes Palu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33860/jik.v16i1.1104

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Tujuan penelitian adalah untuk mengetahui tingkat kepatuhan minum obat, pengetahuan, dan tekanan darah pasien hipertensi prolanis sebelum dan sesudah intervensi farmasis. Metode penelitian adalah quasi eksperimental yang dilakukan secara prospektif. Populasi penelitian adalah seluruh pasien hipertensi yang datang berobat ke Puskesmas Kecamatan Pulogadung dengan jumlah sampel 39 orang. Edukasi diberikan dengan menggunakan bantuan penyebaran leaflet dan ceramah secara online yaitu dengan bantuan Google Meeting. Sedangkan untuk reminding dilakukan melalui penulisan pesan yang bersifat motivasi, reminder, jadwal minum obat, dan informasi-informasi lain yang terkait melalui Whatsapp Group. Analisis data menggunakan statistik Uji Wilcoxon, Uji Friedmaan. Hasil penelitian yaitu terdapat perbedaan yang signifikan skor pengetahuan, kepatuhan dan jumlah pil obat yang diminum responden sebelum dan setelah intervensi dengan nilai p = 0,000 (p < 0,05) dimana terdapat peningkatan skor pengetahuan sebesar 2.46, skor kepatuhan sebesar 1.1, peningkatan jumlah pil yang dikonsumsi pada bulan ke 3 menjadi 92,182. Tekanan darah diastole dan systole juga mengalami penurunan yang signifikan setelah intervensi (p = 0.000). Kesimpulan yaitu edukasi, konseling dan reminder yang dilakukan farmasis dapat meningkatkan kepatuhan minum obat, pengetahuan pasien, dan hasil tekanan darah pada pasien hipertensi prolanis
Faktor Penentu Kepuasan Pada Pelayanan Puskesmas Sebagai Fasilitas Kesehatan Tingkat Pertama Ebram Agustian; Sahat Saragi; Nurita Andayani
Jurnal Ilmu Manajemen dan Bisnis Vol 13, No 1 (2022): Jurnal Ilmu Manajemen dan Bisnis. Maret 2022
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jimb.v13i1.39538

Abstract

Kepesertaan JKN selalu meningkat setiap tahunnya. Kepuasan peserta JKN menjadi komitmen puskesmas dalam upaya peningkatan kualitas pelayanan. Penelitian ini bertujuan untuk mengetahui faktor penentu yang mempengaruhi kepuasan peserta JKN pada pemanfaatan pelayanan kesehatan di Puskesmas sebagai Fasilitas Kesehatan Tingkat Pertama (FKTP). Penelitian ini merupakan penelitian deskriptif dengan pendekatan kuantitatif.  Penelitian ini dilakukan di tiga puskesmas di Kabupaten Pesawaran Provinsi Lampung dengan jumlah sampel sebanyak 274 peserta JKN yang terdaftar di puskesmas Kabupaten Pesawaran. Analisis data menggunakan analisis faktor konfirmatori dan analisis SEM dengan program Lisrel 8.80. Hasil penelitian diperoleh faktor yang mempengaruhi pemanfaatan pelayanan kesehatan diantaranya predisposing (0,89) , enabling (0,96) , dan need (0,93) dengan nilai t-value ≥1,96. Kemudian faktor yang mempengaruhi kepuasan pelayanan kesehatan diantaranya kenyamanan (0,80), ketersediaan (0,68), karakteristik penyedia pembiayaan (0,52), reliability (0,72), assurance (0,67), tangible (0,67), empathy (0,61) dan responsiveness (0,60) dengan nilai t-value ≥1,96. Sedangkan hubungan pemanfaatan pelayanan kesehatan terhadap kepuasan peserta JKN terbukti memiliki pengaruh positif dan memiliki hubungan yang signifikan dengan t-value 12,27.
Analysis of the Influence of Product Attributes and Consumer Characteristics on Consumer Preferences and Purchase Decisions of Vitamin C Oral Products During The Covid-19 Pandemic Kurnia Kusumawati; Sahat Saragi; Lies Putriana
Enrichment : Journal of Management Vol. 12 No. 1 (2021): November: Management Science
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (1298.44 KB)

Abstract

During the Covid-19 pandemic, there was an increase in sales of vitamin C products. A preliminary survey of 57 people aged 18-60 years showed that the most oral vitamin C products consumed is 500 mg and buying decisions was influenced by several things. This study aims to analyze the effect of product attributes and consumer characteristics on consumer preferences and buying decisions for oral vitamin C products during the COVID-19 pandemic. This study was an explanatory quantitative study of 159 respondents who purchased 500 mg oral vitamin C products. Respondents was men and women, aged 18-60 years, bought 500 mg oral vitamin C products without a doctor's prescription at pharmacies in Bogor district, West Java during December 2020 - January 2021 and were not in the healing period. Data was collected by purposive sampling and analyzed by SEM (Structural Equation Modeling) using the Second Order Confirmatory Factor Analysis technique using the Lisrel program. The results showed that the product attributes of 500 mg oral vitamin C had no significant effect on consumer preferences and buying decisions. Consumer characteristics have a significant effect on consumer preferences and buying decisions for 500 mg oral vitamin C products. Consumer preferences have a significant effect on buying decisions for 500 mg oral vitamin C products. During the COVID-19 pandemic, personal psychological factors which are consumer characteristics have the most significant influence on consumer preferences in choosing and buying decisions of 500 mg oral vitamin C products, followed by socio-economic factors and cultural factors.