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Mapping Needs: Designing English Module For Tourism And Hotel (Emth) Dina Syarifah Nasution; Syahrul R; Mukhaiyar
RETORIKA: Jurnal Ilmu Bahasa Vol. 9 No. 3 (2023)
Publisher : Program Studi Magister Ilmu Linguistik Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jr.9.3.2023.284-300

Abstract

This research aimed to identify the learning and target needs, as well as the importance of English for students in the tourism and hotel industry. Utilizing a survey method, data was collected through questionnaires and interviews with students and professionals in the hospitality sector. Listening emerged as the skill of highest priority at 83.33%, while Speaking and Reading were equally critical at 91.67%. Surprisingly, Writing was designated as High Needed at 66.67%, highlighting a pressing need for enhanced written communication. Additionally, the study revealed that "Greeting" was classified as “The Highest Needed” at 82.86%, emphasizing its crucial role in guest interactions. "Asking and giving information" (91.43%) and "Offering services" (77.14%) were identified as essential for providing quality service and ensuring customer satisfaction. Strong language proficiency is imperative in various areas, including “Hotel facilities,” “Hotel and restaurant services,” “Phone calls complaints and solutions,” “Writing email & responding to email to customers,” and “Reading travel books, hotel documents, brochures,” all categorized as “The Highest Needed” (77.14% to 85.71%). Notably, “Reservation and check-in” and “Transportation” were classified as “High Needed” at 71.43%, signifying their importance although not reaching the highest level of necessity in the industry.
Exploring the Integration of Inquiry Based Learning into English Instruction at the Elementary School Level: A Qualitative Descriptive Study Dina Syarifah Nasution; Karimaliana
RETORIKA: Jurnal Ilmu Bahasa Vol. 10 No. 2 (2024)
Publisher : Program Studi Magister Ilmu Linguistik Universitas Warmadewa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22225/jr.10.2.2024.513-524

Abstract

The integration of innovative teaching methods into early education is crucial for creating a dynamic and engaging learning environment. Among these methods, IBL stands out for its potential to develop critical thinking, creativity, and active participation among students. This qualitative descriptive research investigates integrating IBL into English instruction at the elementary school level. The study explores teachers’ perspectives on incorporating inquiry-based methods, students’ experiences, and engagement with such approaches and identifies challenges and successes in implementing IBL. Data were collected and analyzed thematically through interviews, classroom observations, and document analysis. The findings reveal that teachers view IBL positively, recognizing its potential to enhance critical thinking skills and student engagement. However, challenges such as time constraints and concerns about standardized testing were also identified. Students reported increased motivation and collaborative learning experiences through inquiry-based instruction. The study highlights the significance of IBL in promoting a deeper understanding of language concepts and fostering essential skills for 21st-century learners. Recommendations for future practice and research support further integrating inquiry-based methods into elementary English instruction.
Engaging the Silent Learners: Pedagogical Strategies for Supporting Introverted EFL Learners in the Classroom Zulfikar Zulfikar; Sri Wahyuni Hasibuan; A’zizah A’zizah; Rahmati Rahmati; Dina Syarifah Nasution
Tamaddun Life Vol 23 No 2 (2024): December
Publisher : Fakultas Sastra - Universitas Muslim Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33096/tamaddun.v23i2.773

Abstract

Despite the critical role of personality in academic success, schools frequently overlook the unique needs of introverted students in EFL classrooms, where tailored instructional strategies can significantly improve their engagement and understanding. This study builds on prior research that primarily examined speaking instructions, highlighting the overlooked instances of introversion in various skill-specific classrooms. It examined the pedagogical strategies employed by teachers in a classroom with introverted EFL learner minority. The primary objective of this study is to identify the challenges faced by the teachers, the various strategies they employed to accommodate the unique learning needs of introverted EFL learners in the context of English language learning, as well as the effectiveness of the strategies from the perspectives of the teachers. Employing a qualitative research design, this study utilized purposive sampling to select the participants and collected the data through interviews with three English teachers at MTsN 1 Mandailing Natal. The findings revealed that during the instructional process, the teachers encountered several challenges in effectively engaging with introverted learners, which include the introvert EFL learners’ lack of interest in engaging in the class activities and their limited mastery of vocabulary. The findings also disclosed a set of strategies that can support introverted learners, including modeling, small-group discussions, game-based instruction, autonomous study, and peer teaching. All participants expressed positive perceptions regarding their learners’ experiences teaching introverted learners, suggesting the effectiveness of these strategies in enhancing the motivation of introverted learners and achieving educational objectives. The study highlights the imperativeness for educators to thoughtfully consider diverse characteristics of introverted students to foster their motivation within the classroom environment by exerting considerable effort to stimulate engagement from introverted EFL learners within the classroom setting.
INTEGRATING LOCAL IDENTITY INTO ENGLISH TEACHING MATERIALS FOR HOSPITALITY AND TOURISM STUDENTS IN MANDAILING NATAL, INDONESIA Dina Syarifah Nasution; Siska Oktawidya Wati; Vonny Ardiel; Suparmi
JEE (Journal of English Education) Vol. 11 No. 2 (2025): JEE (Journal of English Education)
Publisher : English Study Program University of Pasir Pengaraian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30606/jee.v11i2.4853

Abstract

The rapid transformation of the tourism industry requires English teaching materials that extend beyond linguistic competence to prepare graduates for increasingly complex professional communication. However, existing English for Specific Purposes (ESP) materials for hospitality and tourism remain largely dominated by transactional communication, with limited attention to local identity, destination interpretation, and contemporary tourism competencies. This limitation may leave students insufficiently prepared to communicate local cultural knowledge and represent their destinations to international visitors. This study aims to identify the English teaching material needs of hospitality and tourism students in the Language Education Program in Mandailing Natal, Indonesia, and to develop a conceptual framework integrating local identity into ESP instruction. Employing a sequential exploratory mixed-methods design, qualitative data were collected through semi-structured interviews with lecturers, students, and tourism stakeholders, followed by quantitative validation using a structured five-point Likert-scale questionnaire administered to 30 hospitality and tourism students. The questionnaire was validated for content and assessed for internal consistency before administration. The findings reveal six interrelated competencies needed in English teaching materials: linguistic accuracy, destination explanation, customer interaction awareness, destination storytelling, digital communication, and sustainable tourism communication, grounded in local history, culture, and environmental heritage. Based on these findings, the study proposes the Identity-Driven English Teaching Materials Framework, which positions local identity as the organising principle for developing professional communicative competence. The framework extends conventional ESP by integrating language learning with cultural interpretation, community knowledge, digital engagement, and destination sustainability, providing practical guidance for developing locally grounded yet internationally relevant English teaching materials.