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Ii Sujai
Universitas Galuh
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Management of Ciamis Type C Terminal from a good Governance Perspective by the Regional Technical Implementation Unit (UPTD) of the Ciamis Regency Transportation Office Aldzikri Sulaksana; Neti Sunarti; Ii Sujai
Jurnal Dialektika: Jurnal Ilmu Sosial Vol. 24 No. 2 (2026): Jurnal Dialektika: Jurnal Ilmu sosial
Publisher : Pengurus Pusat Perkumpulan Ilmuwan Administrasi Negara Indonesia (PIANI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63309/dialektika.v24i2.1191

Abstract

Abstract This study examines the terminal governance of Type C Ciamis Terminal from the perspective of Good Governance by the Regional Technical Implementation Unit (UPTD) of the Ciamis Regency Transportation Agency. Terminal management faces significant challenges, including a decrease in public transportation passengers, a lack of public environmental awareness regarding waste management, and suboptimal infrastructure maintenance. This research employs a descriptive qualitative method. Data collection was carried out through structured observations, semi-structured interviews with 7 informants (including head of UPTD, head of administrative subdivision, general administration officer, drivers, and local traders), and official documentation analysis. The findings indicate that while several dimensions such as participation, law enforcement, equity, effectiveness, and accountability have been successfully operationalized, four key indicators remain suboptimal: transparency in information disclosure regarding regional non-tax revenues, active physical complaint mechanisms, sustainable institutional coordination, and a clear infrastructure modernization policy framework. Thus, structured improvements are required to elevate public services quality. Keywords: Governance, Good Governance, Type C Terminal, Public Transportation, UPTD Dishub
Co-Authors Aan Anwar Sihabudin Aan Anwar Sihabudin Abdul Rohman Nurkholis Aceng Nursobah Aditiyawarman Aditiyawarman Adrian Ramadan Afishah Alias Agus Nurulsyam Suparman Ahmad Fauzi Ajeng Sri Sundanis Aldi Ahmad Fauzi Aldi Ahmad Fauzi Aldzikri Sulaksana Andin Siryatin Zulfa Andin Siryatin Zulfa Andini Angga Nugraha Anita Sari Arie Budiawan Arie Budiawan Arie Budiawan Arif Nailda Amali Asep Nanang ASEP NURDIN ROSIHAN ANWAR Asep Nurwanda Asep Nurwanda Astri Anjani Azka Ziyadul Wafa Bella Juliantika Sujana Candra Firmanto Cantika Mutiara K Diani Ayurika Putri Dini Yuliani Dita Dwi Nur'aeni Elin Nurlianti Endah, Kiki Ergun Alfauzi Erlan Suwarlan Erlan Suwarlan Esa Nursafitri Fahrul Roji Fajar Dewi Ayuni Fajar Fazar Ari Angga Ghaitsa Shayfa Ramdini Gina Mardiana Gingin Gina Ambarsari Hilmawan Indra Mulyana Ibah Muhammad Misbahudin Ihsan Nuralim Ilham Maulana Ilham Mawardi Intan Nurmaesani Irfan Nursetiawan Irfan Nursetiawan Irgi Aura Aprilia Irwan Eka Syafutra Jesita Julian Lutfi Firdaus Kiki Endah Kiki Endah Liesdiana Yane Sujani Maha Shania Tara Gusmoi MARLINA NUR LESTARI Muhamad Rifki Siddiq Muhamad Yuda Noor Akbari Muhammad Aditya Ramadhani A Muhammad Farhan Firmansyah Muhammad Hasby As Neti Sunarti Neti Sunarti Neti Sunarti Ninis Dwi Rengganis Novia Ramadani Sugiarto Otong Husni Taufiq Otong Husni Taufiq Panji Mulya Rukmana Prabowo, Faizal Haris Eko R. Rindu Garvera R. Rindu Garvera R.Rindu Garvera Rafiq Andra Wisudana Refansyah Mukti Refansyah Mukti Regi Refian Garis Repa Nurlaela Resti Illa R Ripal Fahri Riyadin Rizal Ibrahim Rizky Assodik Siti Soleha Soedjatmiko Soedjatmiko Susi Larini Teti Nurlaelasari Tuti Rohayati Yeisa Nur`arifah Yoga Gustiadi