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All Journal Jurnal Pendidikan Indonesia Journal of Educational Research and Evaluation SULTANIST: Jurnal Manajemen dan Keuangan Maker: Jurnal Manajemen Jurnal Ilmiah Edunomika (JIE) Jurnal Ilmiah Satyagraha Buletin Poltanesa International Journal of Business, Law, and Education International Journal of Educational Review, Law And Social Sciences (IJERLAS) PMSDU International Journal of Economics, Business and Innovation Research Jurnal Pengabdian Nusantara
Simatupang, Sudung
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Religion Agriculture, Biological Sciences & Forestry Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Neuroscience Public Health Social Sciences Other

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The Application Of Green Human Resource Management in Influencing The Environment Of Modern Organizations Simatupang, Sudung; Silalahi, Marto; Putra, Hendrick Sasimtan; Putri, Debi Eka; Butarbutar, Marisi
International Journal of Economics, Business and Innovation Research Vol. 4 No. 05 (2025): August - September, International Journal of Economics, Business and Innovatio
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v4i05.2254

Abstract

Green Human Resources Management (GHRM) is a strategic approach to human resource management that integrates sustainability values and environmentally friendly practices within organizations. This study indicates that the implementation of GHRM has a positive and significant impact on the modern organizational environment by improving resource efficiency, reducing negative environmental impacts, and fostering a sustainability-oriented work culture. Furthermore, GHRM contributes to enhancing corporate image, employee loyalty, and organizational competitiveness in an era where social and ecological responsibility are highly demanded. Thus, GHRM can serve as a key pillar in building modern organizations that are adaptive, innovative, and oriented toward long-term sustainability.
SERVANT LEADERSHIP AND ITS INFLUENCE ON EMPLOYEE PERFORMANCE Silalahi, Marto; Candra, Vivi; Grace, Ernest; Simatupang, Sudung; Julyanthry, Julyanthry
International Journal of Educational Review, Law And Social Sciences (IJERLAS) Vol. 2 No. 2 (2022): March
Publisher : RADJA PUBLIKA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54443/ijerlas.v2i2.232

Abstract

Servant leadership is currently emerging as a modern leadership style that is expected to produce good performance for the organization. The purpose of this study was conducted to determine whether service leadership is able to affect employee performance, the results of the study found that servant leadership has a positive and significant coefficient on performance, it is shown through the results of the equation Y = 7.610 + 0.492 X, then the results of the hypothesis show that service leadership has a positive and significant effect on performance. This means that leaders who are able to serve as servants for their members will be able to provide positive results on the performance of their members, and if leaders can become servants directly, they will create high loyalty for their members and reduce turnover rates for the organization.
KEPUASAN KONSUMEN YANG DIPENGARUHI OLEH KUALITAS PELAYANAN PADA CAFÉ JERAPAH KOTA PEMATANG SIANTAR Grace, Ernest; Indajang, Kevin; Sasimtan Putra, Hendrick; Candra, Vivi; Simatupang, Sudung
Jurnal Ilmiah Satyagraha Vol. 8 No. 2 (2025): Jurnal Ilmiah Satyagraha
Publisher : Universitas Mahendradatta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47532/80hs9h76

Abstract

Abstrak – Peningkatan kualitas pelayanan merupakan langkah strategis bagi perusahaan untuk menjamin kepuasan konsumen, khususnya apabila pelayanan yang diterima dan dirasakan (perceived service) sesuai dengan harapan konsumen. Penelitian ini bertujuan untuk mengetahui pengaruh kualitas pelayanan terhadap kepuasan konsumen pada Café Jerapah di Kota Pematang Siantar. Metode penelitian yang digunakan adalah kuantitatif dengan pendekatan deskriptif dan analisis regresi linear sederhana. Hasil uji validitas menunjukkan bahwa instrumen untuk variabel kualitas pelayanan dan kepuasan konsumen memenuhi standar validitas. Uji reliabilitas juga menunjukkan bahwa kedua variabel tersebut reliabel. Hasil analisis regresi menunjukkan bahwa kualitas pelayanan berpengaruh positif dan signifikan terhadap kepuasan konsumen. Dengan demikian, peningkatan kualitas pelayanan secara langsung berpengaruh dan dapat meningkatkan kepuasan konsumen di Café Jerapah.   Kata kunci: kualitas pelayanan, kepuasan konsumen, café     Abstract – Improving service quality is a strategic step for companies to ensure customer satisfaction, particularly when the services received and perceived align with customer expectations. This study aims to examine the influence of service quality on customer satisfaction at Café Jerapah in Pematang Siantar City. The research employed a quantitative method with a descriptive approach and simple linear regression analysis. The validity test results indicated that the instruments for both service quality and customer satisfaction variables met the validity standards. The reliability tests also showed that both variables were reliable. The regression analysis revealed that service quality has a positive and significant effect on customer satisfaction. Therefore, enhancing service quality can directly give effect and improve customer satisfaction at Café Jerapah.   Keywords: service quality, customer satisfaction, café
Harga dan Kualitas Pelayanan Serta Pengaruhnya Terhadap Kepuasan Pelanggan Grace, Ernest; Onita Sari Sinaga; Silalahi, Marto; Ambarita, Marthin Hutler; Simatupang, Sudung
Poltanesa Vol 23 No 1 (2022): Juni 2022
Publisher : P3KM Politeknik Pertanian Negeri Samarinda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51967/tanesa.v23i1.931

Abstract

Kepuasan pelanggan merupakan faktor penting dalam kehidupan suatu bisnis, dan kepuasan tersebut dapat dipengaruhi oleh harga dan kualitas pelayanan. Tujuan dari penelitian ini untuk mengetahui pengaruh harga dan kualitas pelayanan terhadap kepuasan pelanggan. Hasil penelitian ditemukan bahwa seluruh variabel dinyatakan valid dan reliabel. Variabel harga memiliki pengaruh positif dan signifikan secara parsial terhadap kepuasan pelanggan, kualitas pelayanan memiliki pengaruh positif dan signifikan secara parsial terhadap kepuasan pelanggan. Secara simultan bahwa harga dan kualitas pelayanan memiliki pengaruh positifdan signifikan terhadap kepuasan pelanggan. Kualitas pelayanan merupakan faktor yang paling dominan dibandingkan harga dalam mempengaruhi kepuasan pelanggan. Dengan harga yang baik dan kualitas pelayanan yang baik maka akan meningkatkan kepuasan pelanggan.
SISTEM PEMBAYARAN CASH ON DELIVERY TERHADAP KEPUTUSAN PEMBELIAN DI SHOPEE Simatupang, Sudung; Susanti, Desi; Butarbutar, Marisi; Indajang, Kevin; Girsang, Rosita Manawari
JURNAL ILMIAH EDUNOMIKA Vol. 8 No. 1 (2024): EDUNOMIKA
Publisher : ITB AAS Indonesia Surakarta

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29040/jie.v8i1.10711

Abstract

The development of digital technology has made the business world provide more innovative services in reaching a wider range of consumers, one of the systems that is expected to support these efforts is the Cash On Delivery (COD) service with the hope that it can support purchasing decisions. The results of the study found that there is a positive direction coefficient from Cash On Delivery on purchasing decisions, with the ability to explain Cash On delivery to purchasing decisions worth a strong correlation (R). The partial hypothesis test (Test) t shows a positive and significant effect of the Cash On Delivery variable on purchasing decisions. This means that Cash On Delivery is able to support the decision of consumers to make purchases when these consumers do not have a digital payment system, such as mobile banking, shoope pay, funds and so on.
Socialization on TOEFL Listening: Benefits and Strategies for Students at SMA Negeri 3 Pematangsiantar Simanjuntak, Eksaulina; Siahaan, Indah Peronika; Saragih, Imeliana; Tampubolon, Diana Dian Sari; Silalahi, Putri Anastasia; Sagala, Risma Novalina; Sinaga, Yanti Kristina; Simatupang, Sudung; Batubara, Junita
Jurnal Pengabdian Nusantara Vol. 4 No. 1 (2026): JANUARI
Publisher : Konsorsium Nasional Pengelola Jurnal Pengabdian

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32832/jpn.v4i1.138

Abstract

This community-based outreach program was conducted to improve Grade XI students’ awareness, skills, and motivation in preparing for the TOEFL Listening section at SMA Negeri 3 Pematangsiantar. As English language proficiency becomes an increasingly essential requirement for global education and career advancement, early exposure to international standardized tests such as TOEFL is critical. The program introduced students to the structure and function of the TOEFL, including its different types (iBT, ITP, and Prediction) and the specific challenges of the Listening section. Students were trained to use effective strategies such as focusing on the final line in dialogues, identifying synonymous phrases in questions and answers, and avoiding traps based on similar sounds. The implementation included interactive presentations, real-time simulations using Google Forms, and guided listening activities with authentic audio. Students participated actively and demonstrated improved engagement, comprehension, and test readiness. The feedback phase indicated that students gained a clearer understanding of TOEFL Listening tasks and increased confidence in approaching listening-based questions. The combination of strategy-based instruction, digital simulations, and supportive discussion helped students overcome initial anxiety and performance gaps. As a result, this outreach initiative successfully equipped students with practical listening tools, increased their motivation to practice independently, and laid the foundation for future TOEFL preparation. It is recommended that similar programs be extended to other schools to support students’ readiness for international English proficiency testing.
Power Nap: The Secret Of A Simple 20-Minute Investment That Supports Employee Work Productivity Simatupang, Sudung; Aldiansah, Fadly Eka; Manurung, Herliana Maharani; Putra, Hendrick Sasimtan; Indajang, Kevin
International Journal of Economics, Business and Innovation Research Vol. 5 No. 02 (2026): February - March, International Journal of Economics, Business and Innovation
Publisher : Cita konsultindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63922/ijebir.v5i02.3056

Abstract

This study aims to examine the effect of power naps on employee work productivity. A power nap refers to a short period of sleep taken during the day to restore physical and mental energy. This research employed a quantitative approach using simple regression analysis to determine the relationship between power naps as the independent variable and work productivity as the dependent variable. The data were collected through questionnaires distributed to employees at the research site. The results indicate that power naps have a positive and significant effect on employee productivity. Taking a short nap during working hours can help improve concentration, alertness, and reduce levels of work fatigue experienced by employees. These conditions allow employees to perform their tasks more effectively and efficiently. In addition, power naps contribute to maintaining employees’ physical and mental balance, enabling them to work more optimally.Therefore, the implementation of power naps can be considered as an alternative strategy to support a healthier work environment and enhance overall employee productivity
Pengembangan Kepemimpinan Visioner dalam Pelayanan Publik: Peningkatan Peran UPTD Perlindungan Perempuan dan Anak (UPTD PPA) di Masyarakat Situmorang, Dewi Sartika; Herman, Herman; Simatupang, Sudung; Berlien, Richard; Ervina, Nelly; Riny, Riny; br Sinaga, Juli Antasari; Sihombing, Sabar Dumayanti
Pengabdian Masyarakat Sumber Daya Unggul Vol. 4 No. 1 (2026): Volume 4 Nomor 1 Tahun 2026
Publisher : Lembaga Penelitian dan Publikasi Ilmiah, Yayasan Almahmudi Bin Dahlan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37985/pmsdu.v4i1.1789

Abstract

Adapun yang menjadi tujuan penting dilakukannya sosialisasi perlindungan perempuan dan anak adalah untuk meningkatkan kesadaran masyarakat, mencegah kekerasan (seperti kekerasan fisik, psikis, seksual, eksploitasi, dan diskriminasi), mendorong masyarakat untuk berani melapor, memberikan perlindungan terhadap perempuan dan anak serta layanan pendampingan bagi korban dengan melibatkan seluruh elemen masyarakat dan aparat penegak hukum untuk menciptakan lingkungan yang aman dan berkeadilan bagi perempuan dan anak. Selain hal di atas, sosialisasi juga membahas tentang pernikahan anak usia dini sesuai dengan Undang-undang No. 16 Tahun 2019, perubahan Undang-undang No. 1 Tahun 1974. Adapun sosialisasi tersebut dilaksanakan di Kantor UPTD. Perlindungan Perempuan dan Anak Kabupaten Simalungun dengan jumlah peserta 20 orang. Setelah Narasumber menyampaikan pemaparan dengan metode ceramah, dilanjutkan dengan sesi tanya jawab. Banyak masyarakat kita menjadi korban kekerasan dan mengalami trauma serta depresi karena dianggap aib bagi keluarga maupun masyarakat. Perlu keberanian yang besar bagi korban untuk bisa bangkit dan membentuk diri yang lebih kuat. Oleh karenanya dukungan dari masyarakat sekitar sangat diharapkan untuk tidak mengucilkan mereka, karena mereka adalah korban. Untuk itu, marilah kita bersama-sama memberikan lingkungan yang aman dan tentram bagi setiap korban kekerasan terlebih lagi bagi anak-anak calon generasi bangsa. Pada tahun 2045, dalam merayakan 100 Tahun Kemerdekaan RI, Indonesia memiliki visi yakni Indonesia Emas, yang mana dapat dicapai apabila generasinya menjadi generasi emas yakni generasi muda yang berkualitas, berkompeten, dan berdaya saing tinggi. Oleh karenanya, marilah kita bersama-sama mendukung visi Bangsa Indonesia tersebut dengan menciptakan lingkungan yang aman dan tentram bagi tumbuh kembang anak-anak kita sehingga tercipta Generasi Emas ke depannya.
Co-Authors Acai Sudirman Aldiansah, Fadly Eka Andy Wijaya Berlien, Richard Butarbutar, Marisi Butarbutar, Novita Candra, Vivi Chairani, Pinky Darwin Lie Debi Eka Putri Desi Susanti Dharma, Edy Efendi Efendi Erbin Chandra Ernest Grace Girsang, Rosita Manawari Hadikusumo, Reina A. Hendrick Sasimtan Putra Herman Julyanthry, Julyanthry Junita Batubara, Junita Kartini harahap Kevin Indajang Lumbanraja, Alex Manurung, Herliana Maharani Marthin Hutler Ambarita Marto Silalahi Nainggolan, Anju Bherna D Nelly Ervina Onita Sari Sinaga Pertiwi, Yulia Prayogie, Zai Riny, Riny Romy, Elly Rosalinda Septiani Sitompul Sabar Dumayanti Sihombing Sagala, Risma Novalina Saragih, Imeliana Sasimtan Putra, Hendrick Siahaan, Indah Peronika Sianturi, Midun Sihite, Lia Kristiani Silalahi, Putri Anastasia Simanjuntak, Eksaulina Sinurat, Devany Naomi Situmeang, Bonar Sahala Situmorang, Dewi Sartika Sofiyan Sri Harini Tampubolon, Diana Dian Sari Wahyu, Bagus Habi Yanti Kristina Sinaga Zulkarnaen, Syafira