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All Journal JURNAL EMBA : JURNAL RISET EKONOMI, MANAJEMEN, BISNIS DAN AKUNTANSI Proceeding International Conference on Information Technology and Business Jurnal Kebijakan dan Administrasi Publik JURNAL EKONOMI DAN BISNIS AIRLANGGA JURNAL PENGABDIAN KEPADA MASYARAKAT JURNAL AKUNTANSI DAN BISNIS : Jurnal Program Studi Akuntansi Jurnal Manajemen Indonesia JIM UPB (Jurnal Ilmiah Manajemen Universitas Putera Batam) Primanomics : Jurnal Ekonomi & Bisnis J-MAS (Jurnal Manajemen dan Sains) Computer Based Information System Journal Jurnal Manajemen Pemasaran Magisma: Jurnal Ilmiah Ekonomi dan Bisnis eCo-Buss SABDAMAS BENING JURNAL ILMIAH MAKSITEK Journal of Community Service and Empowerment Jurnal Disrupsi Bisnis Dynamic Management Journal Jurnal Abdimas Bina Bangsa Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) JEMSI (Jurnal Ekonomi, Manajemen, dan Akuntansi) Jurnal Puan Indonesia Dinamika Jurnal Pengabdian Sains dan Humaniora Proceeding National Conference Business, Management, and Accounting (NCBMA) Journal of Entrepreneur and Business e-Jurnal Apresiasi Ekonomi International Journal of Multidisciplinary Approach Research and Science Conference on Management, Business, Innovation, Education and Social Sciences (CoMBInES) Jurnal Pengabdian Barelang JKAP (Jurnal Kebijakan dan Administrasi Publik) Jurnal Bisnis Dan Manajemen: Bisman SCIENTIA JOURNAL : Jurnal Ilmiah Mahasiswa Prosiding Seminar Nasional Ilmu Sosial dan Teknologi (SNISTEK)
Husda, Nur Elfi
Universitas Putera Batam
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Arts Humanities Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Health Professions Immunology & microbiology Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Medicine & Pharmacology Public Health Social Sciences Other

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Governance for Sustainable Development for Nickel Project in Indonesia Hairi, Muhammad Imam Akbar; Zukriadi, Diki; Wulung, Lingga Angling; Husda, Nur Elfi
JKAP (Jurnal Kebijakan dan Administrasi Publik) Vol 27, No 2 (2023): November
Publisher : Magister Ilmu Administrasi Publik

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/jkap.87023

Abstract

The paper investigates the governance and administrative process in the nickel project in Indonesia and offers suggestions to apply governance for sustainable development concept for creating an eco-mobility industry in Indonesia. This paper is a case study using qualitative methodology and governance for sustainable development theoretical framework. In applying qualitative methodology, this paper is supported by previous research publications, local press publications, and interviews. The governance for sustainable development is used as a strategic guideline in mining project to develop Indonesia’s eco-mobility industry further. This paper has three findings. First, the nickel project in Indonesia is part of bilateral cooperation between Indonesia with the National Strategic Program and China with the Belt and Road Initiative program. Thus, the concept of governance is not only applied in domestic policy but also bilateral cooperation. Second, non-technical issues have been identified during the governance and administrative process of nickel project in Indonesia. The governance concept must be applied to resolve the project’s non-technical problems and make it sustainable. Third, all the governance stakeholders in the nickel project must adopt a sustainable governance development framework. Indonesia should avoid further setback and refrain from the previous oil-booming phenomenon in the 1970s. The governance sustainable development concept requires all the stakeholders in the mining project to cooperate inclusively. It comprises extraction, production, recycling-waste management, e-vehicle industry, social acceptance, and rehabilitating the environment (land, air, water, and the living beings) affected by mining activities. This paper highlights Indonesia’s experience in creating an eco-mobility industry, using the nickel project as the key driver under investigation.
Pelatihan Storytelling Dapat Meningkatkan Speaking Skills dan Literasi Siswa Afriana, Afriana; Oktavia, Yunisa; Husda, Nur Elfi; Hairi, Muhammad Imam Akbar
PUAN INDONESIA Vol. 6 No. 1 (2024): Jurnal Puan Indonesia vol 6 no 1 Juli 2024
Publisher : ASOSIASI IDEBAHASA KEPRI

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37296/jpi.v6i1.282

Abstract

Storytelling is the scope of public speaking which concerns the way and art of speaking to other people or the public/audience. Therefore, telling stories requires repeated practice so that the speaker is confident and able to control himself and his audience. There are several things included in storytelling, namely MC/Host, Speech, Rhetoric, and so on. In conveying storytelling in public, you need skills in speaking and also literacy. Therefore, it is very important for speakers to master the material and stage by carrying out various kinds of training to develop literacy and grow self-confidence. To become a good speaker, you need to practice these two things. With storytelling training, speaking skills and literacy can be improved, especially for students in Batam, Riau Islands. This service looks at storytelling in improving students' speaking and literacy skills, exploring issues related to language learning and improving education. The design used is a qualitative research method. Data is collected through students' speaking and writing skills, as well as surveys and interviews with educators and students. In addition, community service activities are held to overcome barriers to language learning. Results showed that students who participated in storytelling activities showed significant improvements in speaking fluency, vocabulary use, and ability to compose detailed and clear literary descriptions.
PERAN CUSTOMER SATISFACTION DALAM MEMEDIASI PENGARUH SIM TERHADAP REPUTASI PERGURUAN TINGGI Husda, Nur Elfi
Bisman - Jurnal Bisnis & Manajemen Vol 2 No 02 (2016): Desember
Publisher : P3M- Politeknik Negeri Kupang

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

This study aimed to examine the effect of Information Management System to customersatisfaction and reputation as well as see if there is a direct or indirect influence of the ManagementInformation System and reputation by using Structural Equation Modeling. Samples was studentsof Management as many as 360 of private universityin the city of Batam. The results showed thatthe Management Information System to significantly affect customer satisfaction, customersatisfaction significantly affect the standing, Management Information Systems significantly affectthe standing, Management Information Systems indirect effect on the reputation through customersatisfaction.
Influence Of Service Quality And Prices Towards Customer Loyalty Of Cahaya Garden Pharmacy In Batam Septi Heksiana; Nur Elfi Husda
Journal of Entrepreneur and Business Vol. 2 No. 2 (2024): Journal of Entrepreneur and Business
Publisher : LPPM Universitas Respati Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52643/joeb.v2i2.56

Abstract

Customer loyalty is required in the business world, special in pharmaceutical companies such as pharmacies. The purpose of this study was to choose the impact of the quality and price of the service on patient loyalty at the park's lighting pharmacy. The analysis solution used in this study is a multiplex analysis method. This survey is a quantitative survey using survey methods. This survey is intended for customers who have visited several times. The sampling solution uses targeted sampling by a total of 162 respondents. The data investigation solution used to answer the hypotheses is the multiple regression analysis method. The results of the survey explained that the quality of service variables had a positive and significant impact on customer loyalty. This is clear from the important quality of service values, and the calculated t value is more important than the table value t. Price variables have a significant positive impact on customer loyalty. This is important and is evident from the value t being more important than the value of table t. Based on this study, the Cahaya Garden pharmacy can improve the quality of services and monitor prices, so it must maintain stability and competitiveness and retain its customers. Keywords: service quality, price, customer loyalty.
MENGATASI CYBERBULLYING DAN HOAX DENGAN LITERASI DIGITAL BAGI SISWA SEKOLAH MENENGAH Husda, Nur Elfi; Rorong, Michael Jibrael; Rasid Ridho, Muhammad; Nurhabsyina, Nurhabsyina; Fabiola, Fanie; Khairudin, Khairudin
Jurnal Abdimas Bina Bangsa Vol. 6 No. 1 (2025): Jurnal Abdimas Bina Bangsa
Publisher : LPPM Universitas Bina Bangsa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46306/jabb.v6i1.1490

Abstract

The rapid development of information technology today must be anticipated by paying attention to both the positive and negative impacts it brings. One essential skill for society, especially school students or teenagers, is digital literacy in their daily lives, whether at school or in the community. This is increasingly important as cases of cyberbullying among teenagers are rising, as well as the spread of hoaxes, which, if not properly understood, can have harmful effects on students. Therefore, the purpose of this community service initiative is to improve digital literacy among high school students to enhance the positive impacts and reduce the negative impacts of information technology advancements. This activity is conducted in the form of a seminar. The seminar results show that students gain an understanding of the dangers of cyberbullying and develop a good grasp of digital literacy.
Pengaruh Quality Product, Social Network, dan Celebrity Endorsement terhadap Purchase Intention terhadap Kopi Kenangan Megamall Batam You, Hendry; Husda, Nur Elfi
J-MAS (Jurnal Manajemen dan Sains) Vol 9, No 2 (2024): Oktober
Publisher : Universitas Batanghari

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33087/jmas.v9i2.1942

Abstract

Increasingly tight business competition requires companies to continue to innovate in their marketing strategies. Kopi Kenangan is one of the many coffee shops that are easy to find, especially in big cities. Therefore, Kopi Kenangan needs to understand the factors that influence purchase intention in order to maintain and increase their market share. This study aims to analyze the influence of social networks, product quality, and celebrity endorsements on purchase intention at Kopi Kenangan Megamall Batam. This study uses a quantitative approach with a survey method. Sampling was carried out using the Slovin formula, resulting in 100 respondents as research samples. The data collection instrument was a questionnaire with a Likert scale designed to measure the variables of social networks, product quality, celebrity endorsements, and purchase intention. The results of this study indicate that social networks do not affect purchase intention, while product quality and celebrity endorsements have a significant effect on purchase intention. Therefore, Kopi Kenangan needs to develop a promotional strategy through social networks and improve product quality to increase customer purchase intention towards Kopi Kenangan.
THE TRUST FACTOR: A COMPREHENSIVE REVIEW OF ANTECEDENTS AND THEIR ROLE IN SHAPING ONLINE PURCHASE INTENTIONS Sulistyowati, Tussi; Husda, Nur Elfi
Jurnal Ekonomi dan Bisnis Airlangga Vol. 33 No. 2 (2023): JURNAL EKONOMI DAN BISNIS AIRLANGGA
Publisher : Fakultas Ekonomi dan Bisnis, Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jeba.V33I22023.229-244

Abstract

Introduction: This study investigates trust's impact on consumer buying decisions and trust levels within e-commerce, shedding light on trust antecedents and their role in shaping purchase intentions. Methods: This qualitative study, conducted on September 21, 2023, employed a systematic literature review approach. Using the Scopus database in conjunction with Harzing's Publish or Perish 8 tool, the study focused on 23 articles concerning trust and online purchases. These articles were meticulously selected from a pool of 775 papers published between 2019 and 2023. Results: E-commerce trust research reveals recurring themes like reputation, risk, information quality, and utility, along with social support, subjective norms, fulfillment, trustworthiness, and vendor reliability. Trust plays a central role by mitigating risk, mediating relationships, and predicting purchase intent, influenced by content quality and social presence. These findings emphasize trust's significance in shaping online purchase intentions. Conclusion and suggestion: Understanding trust's complexity and its various antecedents is vital for businesses to tailor effective strategies, influencing online sales and consumer decisions in e-commerce. This research enhances trust comprehension in e-commerce, especially in emerging markets, by identifying key antecedents and providing a comprehensive framework. However, limitations include potential exclusions based on title format criteria and reliance on specific titles from 2019-2023. Future research should incorporate current publications and explore broader dynamics of consumer behavior in e-commerce.
Pengaruh Kepercayaan, Kepuasan Konsumen dan Citra Merek Terhadap Loyalitas Konsumen Ms Glow di Kota Batam Vira Aulia Zakna; Nur Elfi Husda
Jurnal Akutansi Manajemen Ekonomi Kewirausahaan (JAMEK) Vol 5 No 1 (2025): Edisi Januari 2025
Publisher : Forum Kerjasama Pendidikan Tinggi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47065/jamek.v5i1.1826

Abstract

This research aims to analyze the influence of trust, customer satisfaction, and brand image on consumer loyalty to MS Glow in Batam City. The research uses a quantitative descriptive method because the population consists of consumers who have purchased or used Ms Glow products, with an unknown exact number. The sample size was determined using the Lemeshow formula, resulting in 100 respondents for data collection. The method used was non-probability sampling technique. (purposive sampling). The research results show that trust has an influence but is not significant on consumer loyalty, consumer satisfaction has a significant influence on consumer loyalty, and brand image has a significant influence on consumer loyalty. This research suggests that companies should focus on improving brand image and consumer satisfaction to enhance consumer loyalty.
PENGARUH CUSTMOR REVIEW, CUSTOMER RATING DAN PROMOSI GRATIS ONGKOS KIRIM TERHADAP KEPUTUSAN PEMBELIAN siregar, gusnaini; Husda, Nur Elfi
SCIENTIA JOURNAL Vol 5 No 5 (2023): Scientia Journal
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/scientiajournal.v5i5.8001

Abstract

This research was conducted to see the influence exerted on consumer purchasing decisions through online customer reviews, online customer ratings, and free shipping promotions. This study used a qualitative approach which is a data processing using the SPSS 22 application. The population in this study were shoppee users in Buliang Village, Batu Aji District, Batam City by taking Unknown Populations as a sample so that 96 respondents were rounded up and 100 people were rounded up. Data collection techniques in this study used multiple linear regression data techniques. The results of this study indicate that online customer reviews have a positive and significant effect on purchasing decisions. Online customer ratings have a positive and significant effect on purchasing decisions. Free shipping promotions have a positive and significant effect on purchasing decisions.
Pengaruh Citra Merek, Kepercayaan Dan Nilai Pelanggan Terhadap Kepuasan Pelanggan Pengguna Gojek Di Kota Batam Devy Anggraini; Husda, Nur Elfi
SCIENTIA JOURNAL Vol 6 No 1 (2024): Scientia Journal
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/scientiajournal.v6i1.8580

Abstract

This research seeks to explore the influence of brand image, trust and customer value on customersatisfaction of Gojek users in Batam City. This research is an associative type with a quantitative approach.Focus on the Gojek consumer population in Batam City, with a total of 6,180 customers. The samplingtechnique chosen was based on the Slovin formula, producing 376 respondents. By using a multiple linearregression approach, the data analysis process includes various tests, such as data quality tests, classicalassumption tests, influence tests, and hypothesis tests. The results of multiple linear regression analysishave been able to show that brand image has an influence of 23.7% on customer satisfaction. Trust showsan influence of 27.9% on customer satisfaction. Customer value can have a big influence of 28.3% oncustomer satisfaction. The test results contained in the analysis of the coefficient of determination (R2)underline the collective explanatory power of brand image, trust and customer value, which accounted for70.7% of the observed variation in customer satisfaction of Gojek users in Batam City. Apart from that, thefindings are also strengthened by using the t test and F test showing that brand image, trust and overallcustomer value have a positive and significant influence both partially and simultaneously on customersatisfaction of Gojek users in Batam City
Co-Authors Afriana, Afriana Angelika Rouli Sinaga ansori ansori Artika Mulia Sari Belan, Monika Samanthawina Billy Fransiscus CHAIRANI, SHERLY Darsono Darsono Deviyanti Deviyanti Devy Anggraini Diki Zukriadi Diksen, Diksen Fabiola, Fanie Faine Fabiola Febrianti, Rosi Feni Maryati Hairi, Muhammad Imam Akbar Hartadi, Nikie Hendrison Hendrison Jupriyatmoko Jupriyatmoko Juwintar Febriani Arwan Khairuddin Khairudin Khairudin Kiki Sumanti LA ODE MUHAMMAD TAUHA Lingga Angling Wulung Maryati, Feni Mayleni Michael Jibrael Rorong Muhammad Arif Rahman Muhammad Imam Akbar Hairi Muhammat Rasid Ridho Nuramaliafitrah . Nurhabsyina Nurhabsyina, Nurhabsyina Oktavia, Yunisa Okto Nopita Girsang Olivia novitasari simbolon Prasetia, Budi Rasid Ridho, Muhammad Realize, Realize Rexy Mainaki Rorong, Michael Jibrael Septi Heksiana siregar, gusnaini Siti Jamaliyah Sitompul, Nova Julianti Br Suhardianto Suhardianto Suhardianto Suhardianto Sulistyowati, Tussi Tio, Frankie Tussi Sulistyowati Vira Aulia Zakna Wulung, Lingga Angling You, Hendry Yunisa Oktavia Yunisa Oktavia Zakina, Nurul Zukriadi, Diki