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All Journal Wardah Ghaidan: Jurnal Bimbingan Konseling Islam dan Kemasyarakatan Bulletin of Counseling and Psychotherapy Jurnal At Taujih Jurnal Ilmu Sosial, Humaniora dan Seni Counseling As Syamil Jurnal Konseling Pendidikan Islam Jurnal Pengabdian Masyarakat dan Riset Pendidikan CONVERSE Journal Communication Science Journal of Society Counseling Liwaul Dakwah: Jurnal Kajian Dakwah dan Masyarakat Islam Social Science and Contemporary Issues Journal Jurnal Konseling Komprehensif: Kajian Teori dan Praktik Bimbingan dan Konseling IJoCE: Indonesian Journal of Counseling and Education

jannati, zhila

Unknown Affiliation

Author-ID : 1279758

Religion Arts Humanities Decision Sciences, Operations Research & Management Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Public Health Social Sciences Other

Published : 35 Documents Claim Missing Document

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CBT APPROACH IN INDIVIDUAL COUNSELING FOR SPECIFIC PHOBIA CAUSED BY VERBAL ABUSE Maulani, Fadilla; Jannati, Zhila; Putra, Bela Janare
Jurnal Konseling Pendidikan Islam Vol. 6 No. 2 (2025): Jurnal Konseling Pendidikan Islam
Publisher : LP2M IAI Al-Khairat Pamekasan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32806/jkpi.v6i2.767

This study aims to explore the effectiveness of Cognitive Behavioral Therapy (CBT) in individual counseling to overcome specific phobias caused by verbal abuse. The focus of the study is on changes in negative thinking patterns and anxiety reactions experienced by clients after experiencing traumatic verbal abuse. The method used is a descriptive qualitative approach with a case study technique on a client with the initials “N.” Data were collected through in-depth interviews, direct observation during the counseling process, and analysis of documents related to the client's psychological history and development. Data analysis was conducted thematically with stages of data reduction, data presentation, and conclusion drawing. The results of the study indicate that CBT is effective in helping clients recognize and change irrational thought patterns that are the main triggers of specific phobia. Cognitive restructuring techniques were found to help clients re-evaluate negative beliefs about previously feared situations, while systematic desensitization enabled clients to confront their fears in a safe and controlled environment gradually. Significant reductions in anxiety symptoms were observed in each session, which also positively impacted the client's quality of life. The success of this intervention is supported by active client participation, social support from the immediate environment, and consistency in applying CBT techniques outside of counseling sessions. The conclusion of this study confirms that CBT is an effective intervention for treating trauma-based specific phobia resulting from verbal abuse and can be applied more widely in individual counseling practice.

Strategi Komunikasi Customer Service Dalam Mencapai Pelayanan Prima Di Stasiun LRT DJKA Kota Palembang Jannati, Zhila; Randicha Hamandia , Muhammad; Wasalman, Aqbal
Liwaul Dakwah: Jurnal Kajian Dakwah dan Masyarakat Islam Vol. 15 No. 1 (2025): Liwaul Dakwah: Jurnal Kajian Dakwah dan Masyarakat Islam
Publisher : Fakultas Ushuluddin Adab dan Dakwah IAIN Lhokseumawe

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47766/liwauldakwah.v15i1.6098

This study aims to analyze the communication strategies implemented by customer service personnel in achieving excellent service at the DJKA LRT Station in Palembang City. The research is based on the importance of high-quality public service in improving customer satisfaction and loyalty, particularly in the public transportation sector. A descriptive qualitative approach was used, with data collected through interviews, observation, and documentation. Informants included the station head, customer service staff, and passengers. The findings reveal that prior to the implementation of a structured communication strategy, customer service delivery was inconsistent and relied heavily on individual styles. After applying a public service communication strategy involving training, standard operating procedures (SOPs), and routine evaluations, significant improvements were observed, particularly in friendliness, responsiveness, information accuracy, and empathy. Effective communication strategies were found to strengthen relationships between staff and passengers and enhance the public image of the DJKA LRT service. Nonetheless, several challenges remain, including limited staff during peak hours and insufficient mastery of service information by some personnel. This study concludes that appropriate communication strategies play a vital role in achieving excellent service. The research recommends ongoing staff training, increased personnel deployment during high-traffic periods, and the integration of digital tools to support more efficient communication.

Implementasi Bimbingan Kelompok Berbasis Al-Qur’an untuk Meningkatkan Kesabaran Mahasiswa Jannati, Zhila
Jurnal Konseling Komprehensif: Kajian Teori dan Praktik Bimbingan dan Konseling Vol. 10, No. 1: Mei 2023
Publisher : diterbitkan oleh Program Studi Bimbingan dan Konseling FKIP Universitas Sriwijaya Jl. Palembang Prabumulih KM 3.2 Palembang-Indonesia Email: jkk@fkip.unsri.ac.id

Show Abstract | Download Original | Original Source | Check in Google Scholar

Not everything in this world will be according to human wishes. Sometimes sadness and happiness come and go. Only a human being who has patience can endure in the way of Allah swt. With patience, humans will get a very big reward on the side of AllahSWT. This research has a goal, namely to find out how the implementation of al-qur'anbased group guidance is to increase student patience. A qualitative approach with descriptive research methods was used by researchers in this study. Ten students of theIslamic Counseling Guidance Study Program were selected to be research subjects using a purposive sampling technique with a population of 30 people. Data were analyzed using data analysis techniques, namely qualitative descriptive techniques after collecting data using interview techniques, documentation and observation. The results of this study were (1) the implementation of al-Qur'an-based group guidance to increase student patience was carried out using five stages, namely the formation, transition, activity, conclusion, and closing stages, and (2) an increase occurred in student patience in where students have been able to hold themselves from despair, calm, do not complain easily, and assume that everything will return to Allah SWT.

ISLAMIC-BASED GROUP GUIDANCE TO DEVELOP INDEPENDENCE IN VISUALLY IMPAIRED ADOLESCENTS AT THE PALEMBANG SENSORY DISABILITY CENTER Sabrina, Junita; Jannati, Zhila; Assoburu, Selvia
Jurnal Konseling Pendidikan Islam Vol. 6 No. 2 (2025): Jurnal Konseling Pendidikan Islam
Publisher : LP2M IAI Al-Khairat Pamekasan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.32806/jkpi.v6i2.874

This study aims to determine the picture of independence in blind adolescents before and after being given Islamic-based group guidance and to determine the implementation of Islamic-based group guidance to develop independence in blind adolescents at the Palembang sensory disability home. This study uses a descriptive qualitative research method, while data collection techniques are observation, interviews, and documentation. The data analysis techniques used are data collection, data reduction, data presentation, and conclusions. The subjects taken were 8 people with sensory disability. The results of this study found that the picture of independence before being given Islamic-based group guidance was that adolescents tended to depend on others and lacked initiative in worship. Group guidance was carried out in four stages, namely the beginning, transition, work, and end. After being given Islamic-based group guidance, the results showed that Islamic-based group guidance was effective in developing independence and quality of life for blind people as a step towards a better life.

The Urgency of Psychoeducational Group with Story Telling Method to Improve Interpersonal Communication Skill of University Students Jannati, Zhila
Bulletin of Counseling and Psychotherapy Vol. 1 No. 1 (2019): Bulletin of Counseling and Psychotherapy
Publisher : Kuras Institute

Perkembangan dunia menuntut untuk semua bidang berkembang terlebih bidang pendidikan. Diera seperti ini penggunaan teknologi sangat dibutuhkan khususnya pada bidang bimbingan dan konseling tujuannya untuk membantu pelayanan guna mengembangkan perkembangan peserta didik, namun tentunya tidak menggeser core dari bimbingan konseling. Teknologi yang dilihat tidak hanya berupa hal negatif saja, melainkan bagaimana menjadikan hal yang negatif sebagai batu loncatan menjadi arah yang lebih positif. Oleh karena itu konselor yang secara keseluruhan memiliki kompetensi untuk mengembangkan teknologi, harus kreatif, inovatif dan berkembang agar tidak tergerus oleh perkembangan jaman yang diikuti oleh perkembangan peserta didik.

Bimbingan Kelompok Berbantuan Al-qur’an: Sebuah Solusi Peningkatan Kecerdasan Emosi Mahasiswa Bimbingan dan Penyuluhan Islam Jannati, Zhila; Indri M., Dwi Bhakti
Bulletin of Counseling and Psychotherapy Vol. 1 No. 1 (2019): Bulletin of Counseling and Psychotherapy
Publisher : Kuras Institute

Someone will be able to face various challenges in daily life if emotional intelligence is well developed. This study aims to find out how the psychoeducational group assisted with Al-quran can be a solution to improve student emotional intelligence. This research was used qualitative research method with 8 participants of Islamic Guidance and Counseling departement of Islamic State University (UIN) Raden Fatah Palembang. The results of this study indicate that emotional intelligence of students, which includes recognizing self-emotion, managing emotions, motivating oneself, recognizing the emotions of others, and building relationships, can be improved by giving psychoeducational group assisted with Al-qur'an. From the results of these studies it can be concluded that the psychoeducational group assisted with Al-qur'an can be a solution to improve student emotional intelligence.

Persepsi Siswa SMA Negeri 1 Sirah Pulau Padang Terhadap Cyberbullying di Jejaring Sosial Facebook Susanti, Devi; Jannati, Zhila; Razzaq, Abdur
Bulletin of Counseling and Psychotherapy Vol. 1 No. 1 (2019): Bulletin of Counseling and Psychotherapy
Publisher : Kuras Institute

Ethics and morals are one of the most important parts that must be understood by users of Facebook which serve as guidelines for behavior of Facebook users to avoid the occurrence of cyberbullying. The purpose of this study is to determine the perception of High School 1 Sirah Pulau Padang towards cyberbullying on Facebook. The method used in this study is a qualitative research. The data collection techniques used in this study were interview, observation, and documentation. The results of this study are: 1) Students of High School 1 Sirah Pulau Padang on average already have a facebook account, 2) Perception of students of High School Negeri 1 Sirah Pulau Padang regarding cyberbullying as acts of violence or crimes on social media such as mutual ridicule and bullying each other on social media, 3) Students' perceptions of the most common forms of cyberbullying are Flaming and Harassment, 4) Perception of students of High School 1 Sirah Pulau Padang regarding the causes of perpetrators of cyberbullying namely because of revenge, fun or joking with their friends , and the feeling of disappointment or hurt from the perpetrator, 5) Students' perceptions of the impact of cyberbullying behavior, namely victims of cyberbullying feel aggrieved, disappointed, sad and lead to fights between students, and 6) Students' perceptions of appropriate penalties for cyberbullying, namely accounts Facebook from cyberbullying perpetrators is frozen until it can be followed up to the legal domain.

Urgensi Bimbingan Kelompok dengan Metode Kisah untuk Meningkatkan Kemampuan Komunikasi Interpersonal Jannati, Zhila
Bulletin of Counseling and Psychotherapy Vol. 1 No. 2 (2019): Bulletin of Counseling and Psychotherapy
Publisher : Kuras Institute

Kemampuan komunikasi interpersonal sangat penting dalam menjalin dan menjaga hubungan yang baik antar sesama manusia. Tujuan penelitian ini adalah untuk mengetahui bagaimana pentingnya bimbingan kelompok dengan metode kisah dalam meningkatkan kemampuan komunikasi interpesonal mahasiswa Bimbingan dan Penyuluhan Islam Universitas Islam Negeri (UIN) Raden Fatah Palembang. Metode penelitian ini menggunakan metode penelitian deskriptif kualitatif. Teknik pengumpulan data menggunakan observasi dan wawancara. Hasil penelitian ini menunjukkan bahwa bimbingan kelompok dengan metode kisah berperan penting dalam meningkatkan keterbukaan, empati, sikap mendukung, sikap positif, dan kesetaraan. Dari hasil penelitian tersebut dalam disimpulkan bahwa bimbingan kelompok dengan metode kisah berperan penting dalam meningkatkan kemampuan komunikasi interpesonal mahasiswa Bimbingan dan Penyuluhan Islam Universitas Islam Negeri (UIN) Raden Fatah Palembang.

Mewujudkan Sifat Zuhud Pada Mahasiswa Melalui Bimbingan Kelompok Berbasis Hadist Jannati, Zhila; Hamandia, Muhammad Randicha
Bulletin of Counseling and Psychotherapy Vol. 2 No. 2 (2020): Bulletin of Counseling and Psychotherapy
Publisher : Kuras Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51214/bocp.v2i2.31

Zuhud is a very important trait for individuals in dealing with a world that is so tiring and exhausting for humans. Zuhud will bring peace of mind and peace of mind. The purpose of this study was to find out how to realize the zuhud nature of students through hadith-based group guidance. This research uses a qualitative approach. The sample in this study was determined through a sampling technique, namely purposive sampling technique. The sample in this study were 10 students of the Islamic Guidance and Counseling Study Program, Faculty of Da'wah and Communication, UIN Raden Fatah Palembang. Data collection techniques in this study using interview techniques and observation techniques. In this study, the data were analyzed using qualitative descriptive analysis. The results obtained from this study are that the zuhud nature of students can be realized well where students are able not to feel happy about something they have and not feel sad if something is not owned; not feeling restless when insulted and not proud of being praised; and his heart is merely planted with fear, longing, and love for Allah SWT. So, it can be concluded that the zuhud nature of students can be realized by implementing hadith-based group guidance.

Mengenal Kenikmatan Surga Melalui Penerapan Layanan Informasi Berbasis Al-Qur’an Pada Mahasiswa Bimbingan Dan Penyuluhan Islam Jannati, Zhila; Hamandia, Muhammad Randicha
Bulletin of Counseling and Psychotherapy Vol. 3 No. 2 (2021): Bulletin of Counseling and Psychotherapy
Publisher : Kuras Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51214/bocp.v3i2.115

Recognition of the best place of return, namely heaven, is very important for the individual. By knowing the pleasures of heaven, humans will always compete in goodness. Because, Allah has prepared a gift in the form of heaven for those who believe and fear Him. This study has a purpose, namely to be able to find out how to apply Al-qur'an-based information services to introduce the pleasures of heaven to students of the Islamic Guidance and Counseling Study Program, Faculty of Da'wah and Communication at UIN Raden Fatah Palembang. This study used qualitative research methods. Data were collected through data collection techniques, namely interview and observation techniques. The subjects of this study were 28 students of the Islamic Guidance and Counseling Study Program, Faculty of Da'wah and Communication at UIN Raden Fatah Palembang. The data analysis technique in this study used descriptive qualitative data analysis. The results of this study are (1) Hadith-based information services to introduce students to heaven are carried out in several stages, namely: (a) planning stage, (b) organizing elements and service objectives, (c) implementation stage, (d) assessment, and (e) follow-up and report stages, and (2) Through hadith-based information services, students can get a good introduction and understanding of heaven as the best place to return, namely regarding (a) the nature of heaven, (b) the urgency of heaven as the best place for humans to return, (c) the pleasures in heaven, and (e) how to reach heaven. From the results of the research above, it can be concluded that hadith-based information can be an alternative in introducing students to heaven as the best place to return.

Co-Authors Abdur Razzaq Abdurrazzaq, Abdurrazzaq Aini, Aini Alda, Alda Amusti, Yuyun Anjlia, Dia Apriko, M. Syendi Ardila, Rita Assoburu, Selvia Aulia, Fifin Indah Bin Solihin, Shahzwanny Devi Susanti Erisma, Kalara Faiza, Meila Hamandia, Muhammad Hamandia, Muhammad Randicha Indradewa, Rhian Indri M., Dwi Bhakti Janare Putra, Bela Jayawarsa, A.A. Ketut Kalimatussadia, Kalimatussadia Komaruddin Komaruddin Komaruddin Kusnadi Kusnandi Kusnandi, Kusnandi Lestarina, Wennii Manah Rasmanah Maulani, Fadilla Mentari, Mas Ningsih, Chairunnisah Putri Ayu Nopriyansah, Randi Oktivioni, Frisky Puspita, Mila Putra, Bela Janare Randicha Hamandia , Muhammad Randicha Hamandia, Muhammad Regina, Putri Relita, Liah Sabrina, Junita Sri Utami Sunaryo, Ajimas Aziz Suryati Suryati Tiara, Tiara Utami Fitri, Hartika Wasalman, Aqbal Yana Yuyun Nuriyah Muslih

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