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All Journal EMPATI : JURNAL ILMU KESEJAHTERAAN SOSIAL Ilomata International Journal of Management JURNAL ILMU PENDIDIKAN AHLUSSUNNAH IJECA (International Journal of Education and Curriculum Application) International Journal of Islamic Educational Psychology Ilomata International Journal of Management Smart Society: Community Service and Empowerment Journal Indo-Fintech Intellectuals: Journal of Economics and Business Jurnal Cakrawala Bahari
Putra, Riki Wanda
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Religion Aerospace Engineering Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Languange, Linguistic, Communication & Media Mathematics Social Sciences Other

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Analisa Waktu Bongkar Muat Kapal Peti Kemas Pada Terminal III Pelabuhan Tanjung Priok Jakarta Kurniawan, M.; Putra, Riki Wanda; yohandrey, fitra_
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.248

Abstract

Port of Tanjung Priok, Indonesia, faces excessive ship and container dwell times—particularly at Terminal III—driven by container traffic growth that outstrips the capacity of handling facilities. This study analyzes container ship handling time (dwell time), assesses the impact of adding ship-to-shore cranes, and estimates the required berth length and yard area based on projected container flows. Secondary data on container throughput for 2009–2013 were used and projected forward to 2014–2018. Queueing analysis was performed with an M/M/c model to obtain standard system performance metrics (L, Lq, W, Wq), which were then converted into dwell-time estimates; berth and yard requirements were calculated using berth-throughput approaches and standard space requirements per TEU. Results indicate that under the existing equipment level of 39 cranes, dwell time rose from about 6.92 days in 2009 to more than 14 days in 2012–2013, substantially exceeding operational standards. Simulations show that increasing the number of cranes to 51–55 units would reduce dwell time to approximately 5.85–6.82 days. Projected infrastructure needs for 2018 include an aggregate berth length of roughly 7,339 m and a stacking yard area of about 168.9 hectares. The findings underscore the urgent need for additional handling equipment and infrastructure development and point to opportunities for enhancing analysis and operational monitoring through the application of artificial intelligence for dwell-time prediction and real-time smart-port management.
Penggunaan Sistem Teknologi Digital untuk Kelancaran LogistikTugboat di PT. Kartika Samudra Adijaya Hasnur , Juliandri; Putra, Riki Wanda; Fitri, Dayana
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.250

Abstract

The rapid development of digital technology has become a critical component in enhancing efficiency and precision within maritime logistics operations, particularly in tugboat activities. This research explores the challenges faced in utilizing digital technology systems that support the operational flow of tugboat logistics at PT. Kartika Samudra Adijaya. Employing a qualitative descriptive method, the study gathers data through interviews, document analysis, and field observations. The results highlight several major obstacles, including low levels of digital proficiency among employees, unstable internet connections, insufficient system integration, and irregularities in data entry and information management. Additionally, reluctance to adopt new technologies and inadequate system upkeep contribute to delays and reduced operational effectiveness. The study emphasizes that improving digital skills, strengthening technological infrastructure, and increasing system dependability are essential actions to maximize the use of digital technology in tugboat logistics. These efforts are expected to enhance operational continuity and improve overall logistics performance. Overall, the study emphasizes that the success of digital technology implementation in tugboat logistics does not solely depend on systems and devices, but also on workforce readiness, sufficient financial support.
Kebijakan Keselamatan Dan Keamanan Maritim Dalam Menunjang Sistem Transportasi Laut Arifian, Naf'an; Putra, Riki Wanda; Alhafidh, Nabil Ikhsan
Jurnal Cakrawala Bahari Vol. 8 No. 2 (2025): Jurnal Cakrawala Bahari
Publisher : Politeknik Pelayaran Sumatera Barat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.70031/jkb.v8i2.254

Abstract

The research aims to analyze maritime safety and security policies in supporting the maritime transportation system. This research uses a descriptive method, because the data collected are in the form of words, images, and not numbers. The data comes from interview scripts, field observations/notes, Focus Group Discussions, videotapes, photographs, notes or memos, and other official documents. Data analysis uses an ethical and emic approach and a triangulation process. Informant determination uses a purposive technique. Research result: Maritime transportation in Indonesia has not yet developed optimally, but has strong potential to be developed, considering its characteristics of being able to carry out mass transportation. Therefore, the safety and security system is a key factor that must be considered and as a basis and benchmark for decision making. The safety and security system for maritime transportation in Indonesia has not been running optimally, accidents still often occur both due to natural factors and human factors. Government policies in the maritime sector, both the fishing industry and the shipping industry have not been implemented consistently in accordance with applicable laws. So far, the development of maritime potential has been hampered by structural problems, and there has been no national political awareness of the magnitude of the economic, fisheries and maritime potential.
The Impact of Service Quality and Service Loyalty on the Users Satisfaction at PT. Adhigana Pratama Mulya Batam Nazarwin, Nazarwin; Putra, Riki Wanda; Silen, Adhi Pratistha; Nugraha, Markus Asta Patma; Aldebaran, M. Fitriansyah; Sakti, Muhammad Rizky Prima
Smart Society Vol. 5 No. 2 (2025): Smart Society
Publisher : FOUNDAE (Foundation of Advanced Education)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58524/smartsociety.v5i2.808

Abstract

In an increasingly competitive service industry, understanding the determinants of user satisfaction is essential for organizational growth and customer retention. This study aims to examine the effects of service quality and service loyalty on user satisfaction at PT. Adhigana Pratama Mulya Batam. Employing a quantitative ex-post facto design, data were collected through questionnaires distributed to 200 respondents, consisting of ship crew members as direct users of the company’s services. The data were analyzed using multiple linear regression with the SPSS application. The results reveal that both service quality (t(197) = 4.419 > 1.984, p < 0.001) and service loyalty (t(197) = 9.957 > 1.984, p < 0.001) have significant positive effects on user satisfaction, while their combined influence is also statistically significant (F(2, 197) = 96.379 > 3.00, p < 0.001). These findings indicate that higher levels of service quality and employee loyalty lead to greater user satisfaction. The study suggests that the company should strengthen employee training, enhance user engagement, and continuously improve global service standards. Future research should incorporate additional factors such as infrastructure, technological facilities, pricing competitiveness, and brand image to obtain a more comprehensive understanding of user satisfaction
Co-Authors Aldebaran, M. Fitriansyah Alhafidh, Nabil Ikhsan Arifian, Naf'an Bambang Hermanto Budi Riyanto Cris Kuntadi Devin, Hasri Fitri, Dayana Hasnur , Juliandri Irwan Irwan Laju, I Kadek M. Kurniawan, M. Markus Asta Patma Nugraha Muhammad Kurniawan Muhammad Rizky Prima Sakti, Muhammad Rizky Prima Nazarwin, Nazarwin Nelfi Erlinda nisye frisca andini, nisye frisca Noviandani, Nasra Nugraha, Markus Asta Patma Patma Nugraha, Markus Asta Perengki Susanto Rosyeni Rasyid Silen, Adhi Pratistha Waruwu, Winda Mastiah Widiatmaja, Arya Yatno, Langan Driansyah Dwi Yatno, Langandriansyah Dwi yohandrey, fitra_