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All Journal Jurnal Manajemen dan Bisnis (Performa) IMAGE AdBispreneur Inovasi : Jurnal Ekonomi, Keuangan, dan Manajemen The International Journal of Business Review (The Jobs Review) Organum: Jurnal Saintifik Manajemen dan Akuntansi Kumawula: Jurnal Pengabdian Kepada Masyarakat Journal of Global Business and Management Review Jurnal Pasca Dharma Pengabdian Masyarakat Human Resource Management Studies Journal of Community Service The Eastasouth Management and Business Jurnal Pengabdian Masyarakat Paguntaka West Science Social and Humanities Studies
Ciptagustia, Annisa
Univesitas Pendidikan Indonesia
Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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PENINGKATAN KUALITAS TATA KELOLA LEMBAGA KEUANGAN BERBASIS KOMUNITAS DENGAN IMPLEMENTASI GOOD CORPORATE GOVERNANCE Annisa Ciptagustia; Maya Sari; Vanessa Gaffar
Journal of Community Service Vol 4 No 1 (2022): JCS, June 2022
Publisher : Ikatan Dosen Menulis

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (607.287 KB) | DOI: 10.56670/jcs.v4i1.79

Abstract

Lembaga keuangan berbasis komunitas termasuk salah satu jenis lembaga keuangan mikro (LKM) dan diyakini sebagai solusi efektif bagi masyarakat kelas menengah ke bawah sebagai akses jasa keuangan. LKM berperan dalam memberikan jasa pengembangan usaha dan pemberdayaan masyarakat, baik pinjaman, pembiayaan dan pengelolaan simpanan anggotanya. Salah satu bentuk LKM yang popular adalah koperasi. Namun, eksistensi koperasi aktif dari tahun 2016-2020 sebanyak 81.686 terindikasi tidak aktif. Penilaian keaktifan secara kelembagaan dan usaha telah melaksanakan Rapat Anggota Tahunan (RAT), yang mengindikasikan sudah berbadan hukum. Permasalahannya adalah koperasi tidak berbadan hukum. Hal ini terkait rendahnya literasi tata kelola dan sederhana. Seperti tidak adanya AD/ART, tidak adanya laporan kinerja sehingga jauh dari kesan professional. Mitranya Koperasi swadaya warga RT.04 dan RT.03 di lingkungan Komplek Margahayu Raya Barat Bandung. Maka tujuan kegiatan ini yaitu meningkatkan kualitas tata kelola dengan menerapkan Good Corporate Governance (GCG). Metode yang digunakan sosialisasi dan workshop kepada seluruh perangkat koperasi. Hasil kegiatan ini adalah tersedianya AD/ART tertulis dan disepakati seluruh anggota serta penerapan GCG.
OPTIMALISASI SISTEM PEMBELAJARAN BERORIENTASI REVOLUSI INDUSTRI 4.0 MELALUI PENGEMBANGAN MODEL UJIAN COMPUTER BASED TEST (CBT) PADA SEKOLAH SWASTA DI KABUPATEN BANDUNG Heny Hendrayati; Annisa Ciptagustia; Tia Yuliawati
Jurnal Pasca Dharma Pengabdian Masyarakat Vol 2, No 2 (2021): November 2021
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/jpdpm.v2i2.29117

Abstract

Revolusi Industri 4.0 merupakan sebuah transformasi yang memungkinkan untuk mengumpulkan dan menganalisis data secara digital, memungkinkan proses yang lebih cepat, fleksibel, dan efisien untuk menghasilkan output yang lebih berkualitas. Revolusi Industri 4.0 telah berpengaruh terhadap seluruh aspek kehidupan, termasuk bidang pendidikan. Seiring berkembangnya revolusi industri pada dunia pendidikan, secara tidak langsung mengharuskan adanya pembaharuan pada sistem pembelajaran agar dapat membangun karakter siswa yang lebih kuat dan matang dalam menghadapi berbagai tantangan pada industri 4.0. Salah satu bentuk inovasi dalam sistem pembelajaran digital yaitu adanya pengembangan model ujian dengan menggunakan Computer Based Test (CBT). Aplikasi model ujian CBT yang telah dikembangkan pada sekolah swasta di Kabupaten Bandung antara lain aplikasi candycbt dan aplikasi iSpring Quizmaker. Kedua aplikasi tersebut memiliki kekuatan dan kelemahan masing-masang. Diharapkan hasil riset ini dapat berkontribusi terhadap pengembangan model ujian CBT di institusi pendidikan agar terciptanya pemerataan jumlah institusi pendidikan yang berorientasi Revolusi Industri 4.0 di Indonesia.
Customer Engagement: Eksplorasi Customer Relationship Management dan Media Sosial di UMKM Vanessa Gaffar; Tika Annisa Koeswandi; Annisa Ciptagustia
Organum: Jurnal Saintifik Manajemen dan Akuntansi Vol 6, No 1 (2023): Organum: Jurnal Saintifik Manajemen dan Akuntansi, June 2023
Publisher : Universitas Winaya Mukti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35138/organum.v6i1.322

Abstract

This study aims to explore how Customer Relationship Management (CRM) and Social Media affect to Customer Engagement at the MSMEs in the city of Bandung. This study used a descriptive-quantitative approach involving 336 SMEs in the city of Bandung. Data were collected through questionnaires and literature studies. Data were analyzed using path analysis where variable (X1) was CRM, social media was variable (X2) and variable (y) was Customer Engagement. The results of this study indicate that there is a strong relationship between CRM and Social Media. The direction of the relationship is positive which shows a unidirectional relationship pattern, which means that when there is an increase in CRM it will be followed by an increase in Social Media, and vice versa. Based on the test results it can also be concluded that CRM and Social Media have a significant effect on Customer Engagement, both jointly and partially. The suggestions for further research are to examine whether customer engagement can affect customer loyalty, especially to the consumers in today's digital era.
Employer Branding Phenomenon: A Systematic Review Conceptualization at Higher Education Institutions Annisa Ciptagustia; Syamsul Hadi Senen; Kusnendi Kusnendi
West Science Social and Humanities Studies Vol. 1 No. 06 (2023): West Science Social and Humanities Studies
Publisher : Westscience Press

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/wsshs.v1i06.466

Abstract

This research aims to uncover the dimensions of employer branding (EB) that attract and retain employees working at the university, both lecturers and education personnel. This research uses a systematic literature review with the PRISMA diagram. The database used comes from Scopus and Emerald with journal criteria, open access, English language, obtained 6 articles to be analyzed. The dimensions used are social values, development values, diversity, economic values, interest values, reputation values, working environment values, and work life balance. Some use Reward strategy, People orientedness, Leadership development to measure employer branding. In addition, it uses the EB dimension of employee retention and employee attraction. This study examines the object of employer branding research in higher education related to exploring the dimensions of the perspective of academic workers including lecturers and education personnel. In addition, it finds the grand theory used in constructing employer branding.
PENGEMBANGAN APLIKASI PENILAIAN KINERJA BERBASIS PRESENSI GURU PADA SEKOLAH SWASTA DI KABUPATEN BANDUNG Hendrayati, Heny; Tia Yuliawati; Sisda Ferlianti; Chairul Furqon; Annisa Ciptagustia; Eka Surachman; Mochamad Achyarsyah
Jurnal Pengabdian Masyarakat Paguntaka Vol. 2 No. 1 (2023): November 2023
Publisher : Jumpa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61457/jumpa.v2i1.16

Abstract

Dalam rangka meningkatkan motivasi kerja dan kinerja guru, maka upaya pengendalian dan pengawasan kerja terutama dalam lembaga pendidikan perlu dilaksanakan secara terus menerus dan konsisten. Salah satu faktor yang dapat dijadikan sebagai alat pengawasan dan pengendalian adalah melihat tingkat kehadiran guru yang secara periodik di evaluasi yaitu dengan melalui sistem pelaporan presensi yang berfungsi sebagai alat perekam kehadiran guru secara cepat, tepat, dan akurat. Pada sekolah-sekolah yang bernaung di Yayasan Pendidikan Handayani 1979, sistem yang digunakan untuk merekam kehadiran guru masih manual yakni menggunakan tanda tangan maupun pengecekan secara individu sehingga dapat terjadi pelanggaran dalam proses maupun hasil rekam kehadiran tersebut. Oleh karena itu, diperlukan pengembangan aplikasi penilaian kinerja berbasis presensi guru di sekolah-sekolah di bawah Yayasan Pendidikan Handayani 1979. Berdasarkan hal tersebut, melalui kegiatan PKM, dilakukan peningkatan kompetensi guru melalui pengembangan aplikasi kinerja berbasis presensi guru.
Eksplorasi Trends dalam Work Engagement dan Work Family Conflict dengan Metode Bibliometrik Ciptagustia, Annisa; Kusnendi, Kusnendi; Perdana, Yoga; Faldesiani, Riske
Image : Jurnal Riset Manajemen Vol 11, No 1 (2023): Image : Jurnal Riset Manajemen
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2023.010

Abstract

The purpose of the study is a comprehensive picture of work engagement and work family conflict for the criteria of key authors, documents, and keywords and mapping the development of research through a bibliometric approach with computational mapping analysis using VOSviewer. This research used bibliometric analisis with VOSviewer sofware. This study used the Scopus database using A comma separated value (CSV) format consisting of 440 reference metadata used for analysis in VOSviewer in the period 1993-2023. Clustering of the network visualisation map was done using 2 keywords, namely, work engagement and work family conflict. The analysis showed that most of the publications were done in 2022 with 69 articles with a high number of citations in this field from researchers in the United States and China. A total of 11 articles were published in the International Journal Of Environmental Research And Public Health and the documents referenced or heavily cited came from the Journal Of Occupational And Environmental Medicine with 469 articles.
Implementation of Hybrid Work System in Supporting Employees’ Work-Life Balance Sidik, Irfan Maulana; Firmansyah, Yayan; Mukaram; Ciptagustia, Annisa
Journal of Global Business and Management Review Vol. 6 No. 2 (2024): Journal of Global Business and Management Review
Publisher : Program Sarjana Manajemen Universitas Internasional Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37253/jgbmr.v6i2.9978

Abstract

This study aims to determine the results of descriptive analysis of each variable and also the imfact of the effectiveness of the hybrid work system in supporting employee work-life balance at PT Senang Ganyang Lapar. The quantitative causality method is the method used in this research. Data collection techniques using questionnaires to employees at PT Senang Ganyang Lapar. The technique used for sampling in this study is the census sampling technique. The data analysis method used in this study uses SmartPLS software by conducting validity, reliability and hypothesis testing. The result of this study shows that hybrid working has a positive and significant influence on employee work-life balance at PT Senang Ganyang Lapar.
25 Years of Dividend Policy Research in Indonesia (1998-2023): A Bibliometric Perspective Faldesiani, Riske; Ciptagustia, Annisa; Purnomo, Budi Supriatono; Purnamasari, Imas; Firmansyah, Egi Arvian
Image : Jurnal Riset Manajemen Vol 12, No 2 (2024): Image : Jurnal Riset Manajemen
Publisher : Universitas Pendidikan Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.17509/image.2024.27

Abstract

This study presents a comprehensive bibliometric analysis of dividend policy literature spanning the past twenty-five years (1998–2023), with a specific focus on Indonesia. Employing advanced computational mapping techniques using Biblioshiny and VOS Viewer, the research analyses 948 relevant Scopus-indexed articles and seminar papers. Key search terms included “dividend policy,” “dividend payout ratio,” and “dividend puzzle.” Articles specifically addressing "Indonesia" were mapped and scrutinized to uncover trends and insights. The findings offer a nuanced perspective on the evolution of dividend policy research, shedding light on its application in Indonesia's financial management landscape and providing a robust foundation for future scholarly inquiries.
Exploring Sustainable Practices in E-Commerce: Unlocking Competitive Advantage for Modern Enterprises in the Evolving Digital Era Mukhammadkhon, Sattikulov; Ciptagustia, Annisa
The Eastasouth Management and Business Vol. 3 No. 03 (2025): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v3i03.561

Abstract

In the digital economy, sustainability has become a strategic driver of customer loyalty and competitive differentiation in e-commerce. This study investigates how environmentally responsible and ethically sound practices—such as eco-friendly packaging, carbon-neutral shipping, and ethical sourcing—enhance brand trust, customer retention, and long-term profitability. Using a systematic literature review and case study analysis, the research explores the connection between sustainability efforts and key business outcomes. Findings indicate that while sustainable practices may incur short-term costs, they contribute to improved brand reputation, reduced supply chain risks, and stronger alignment with environmentally conscious consumers. Ethical sourcing enhances transparency and reduces reputational risks, while green logistics minimize environmental impact. The study emphasizes the need for e-commerce businesses to embed sustainability within operational strategy to meet evolving consumer expectations and market demands. Despite the reliance on secondary data, the insights offer actionable guidance for companies seeking to balance ethical responsibility with commercial success.
Mapping the Path from High-Performance Work Systems to Employee Resilience: A Systematic Review Qizi, Karimova Aziza Lazizjon; Ciptagustia, Annisa; Askolani, Askolani
The Eastasouth Management and Business Vol. 4 No. 01 (2025): The Eastasouth Management and Business (ESMB)
Publisher : Eastasouth Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58812/esmb.v4i01.585

Abstract

This systematic review investigates the relationship between High-Performance Work Systems (HPWS) and employee resilience. As organizations face increasing volatility and uncertainty, understanding how HR practices contribute to workforce resilience has become essential. A systematic search was conducted across Scopus, Web of Science, and Google Scholar for peer-reviewed articles published between 2012 and 2024. Following PRISMA guidelines, 47 relevant studies were selected based on inclusion criteria focusing on empirical or conceptual linkages between HPWS components (e.g., training, empowerment, performance appraisal) and employee resilience outcomes. The review identifies three central themes: (1) HPWS fosters resilience through skill-building and autonomy-enhancing practices; (2) psychological safety, leadership support, and organizational culture act as key mediators or moderators; (3) resilient employees contribute to adaptability, engagement, and organizational sustainability. The review also reveals a geographic and methodological gap—most studies are concentrated in developed economies and rely on cross-sectional data. This article offers a synthesized pathway between HPWS and employee resilience, integrating multiple theoretical lenses including the AMO framework and Conservation of Resources Theory. It also provides HR practitioners with practical guidance on designing resilience-enhancing systems. HPWS, when strategically implemented, can significantly enhance employee resilience. Future research should explore longitudinal impacts and cultural contexts to deepen understanding
Co-Authors Achyarsyah, Mochamad Askolani Askolani, Askolani Chairul Furqon, Chairul Ditta Desiani Hanifah Egi Arvian Firmansyah, Egi Arvian Heny Hendrayati Imas Purnamasari Kusnendi Kusnendi Kusnendi Kusnendi Kusnendi, Kusnendi Kusnendi, Kusnendi Maya Sari Miftahuddin, S.Si.,MAB., asep Mukaram Mukaram Mukhammadkhon, Sattikulov Netti Siska Nurhayati Nugraha, Wendy Septian Perdana, Yoga Purnomo, Budi Supriatono Qizi, Karimova Aziza Lazizjon Riske Faldesiani Rofi Rofaida Sadullayeva, Zebo Saputra, Eka Tresna Sidik, Irfan Maulana Sisda Ferlianti Surachman, Eka Syamsul Hadi Senen, Syamsul Hadi Teguh Sandjaya Tia Yuliawati Tika Annisa Koeswandi Tika Annisa Koeswandi Vanessa Gaffar YAYAN FIRMANSYAH, YAYAN