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Konseptualisasi Green Marketing:Pendekatan Pemasaran Dalam Upaya Mempertahankan Loyalitas Pada Klinik Navaagreen Tiban Kota Batam Triana Ananda Rustam; Inda Sukati
Prosiding Vol 5 (2023): SNISTEK
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/psnistek.v5i.8126

This research aims to examine the emergence of the back to nature movement which influences the lifestyle of millennial people who prefer environmentally friendly products in skincare products that are based on green products even though they are more expensive. Products that still use containers or raw materials that are not environmentally friendly are no longer a top priority. The next phenomenon is the increasing awareness of having healthy skin, which is a unique form of consumer behavior, especially experienced by women. The increasing trend in beauty care has also encouraged the growth of beauty products that do not have official permission from the Food and Drug Supervisory Agency (BPOM). Indirectly, this will reduce the level of consumer use of beauty products in the long term. This research contextually includes four supporting dimensions which provide the foundation for the existence of green marketing-based skincare products, namely green product, green price, green place and green promotion. This research uses a quantitative survey method with samples taken from 100 users of Naavagreen beauty clinic services. This research is a quantitative descriptive research where the data analysis process uses linear regression analysis between construct variables. The results of the research are that variables X1, X2 and X3 have a positive and significant effect, while variable X4 has a negative and insignificant effect. Meanwhile, simultaneously the variables in this research have a positive and significant effect.

PENGARUH BEBAN KERJA, DISIPLIN DAN MOTIVASI KERJA TERHADAP KINERJA KARYAWAN PADA PT ASIA PANGANINDO JAYA Richo Affrista; Inda Sukati
Journal of Economic, Bussines and Accounting (COSTING) Vol. 7 No. 5 (2024): Journal of Economic, Bussines and Accounting (COSTING)
Publisher : Institut Penelitian Matematika, Komputer, Keperawatan, Pendidikan dan Ekonomi (IPM2KPE)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/costing.v7i6.10358

Tanpa adanya peranan karyawan, maka segala kegiatan yang berhubungan dengan perusahaan tidak akan berjalan lancar. Dari hal tersebut membuat perusahaan dituntut untuk berusaha mencari kebijakan dan cara yang efektif untuk meningkatkan kualitas pada karyawannya. Salah satu cara yang perusahaan lakukan yaitu dengan melakukan penilaian kinerja terhadap karyawannya. Dari penelitian ini bertujuan untuk mengetahui pengaruh beban kerja, disiplin dan motivasi kerja terhadap kinerja karyawan pada PT Asia Panganindo Jaya. Riset ini menggunakan pendekatan penelitian kuantitatif deskriptif, dengen teknik sampling non-probability sampling, yang mana jumlah sampel sama dengan jumlah populasi yaitu sebanyak 109 orang. Metode yang digunakan untuk mengumpulkan data yaitu dengan menggunakan kuesioner. Dan kuesioner tersebut dibagikan dalam bentuk google form supaya hasil dari jawaban responden menjadi lebih efisien. Data yang diperoleh kemudian diolah menggunakan aplikasi SPSS versi 25 dan memperoleh hasil koefisien determinasi (R2) sebesar 0,683 atau dengan kata lain variabel beban kerja, disiplin dan motivasi kerja memberikan dampak sebesar 68,3% pada kinerja karyawan dan sisanya dipengaruhi oleh variabel lainnya. Kata Kunci: Beban Kerja, Disiplin, Motivasi Kerja, Kinerja Karyawan

Pengaruh Kualitas Produk, Kepuasan Pelanggan Dan Kepercayaan Pelanggan Terhadap Loyalitas Pelanggan Sun Care Wardah Di Kota Batam Nur Oktaviani; Sukati, Inda
SCIENTIA JOURNAL Vol 7 No 3 (2025): Scientia Journal
Publisher : LPPM Universitas Putera Batam

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33884/scientiajournal.v7i3.9813

This study aims to analyze the effect of product quality, customer satisfaction, and customer trust on customer loyalty of Sun Care Wardah in Batam City. The research approach used is quantitative with a descriptive design. Respondents in this study were consumers of Sun Care Wardah in Batam City in 2024 with an unknown number. The sample determination was carried out using the Jacob Cohen formula which resulted in 204 respondents and the purposive sampling method was applied as a sampling technique based on certain criteria. The analysis techniques applied include data quality testing, classical assumption testing, influence analysis, and hypothesis testing. The results showed that product quality contributed 21.5% to customer loyalty, customer satisfaction had an influence of 33.0%, and customer trust contributed 18.3%. The coefficient of determination (R²) shows that product quality, customer satisfaction, and customer trust together influence customer loyalty by 68.3%, while the rest is influenced by other factors outside the scope of the study. Statistical tests using the t-test and F-test confirmed that product quality, customer satisfaction, and customer trust have a positive and significant effect on customer loyalty of Sun Care Wardah in Batam City.

Pengaruh Keragaman Produk, Brand Image, Dan Promosi Terhadap Minat Menabung Pada Pt Bpr Sejahtera Batam Meliyani; Inda Sukati
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 23 No 2 (2023)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v23i2.1418

Penelitian ini bertujuan untuk menjelajahi pengaruh dari keragaman produk, brand image, serta promosi terhadap minat menabung Pada PT BPR Sejahtera Batam. Populasi yang diambil sebagai fokus penelitian adalah sejumlah 165 nasabah yang telah menabung di PT BPR Sejahtera Batam, sebagaimana tercatat dalam tabel jumlah nasabah pada Juli 2023. Sampel ditentukan dengan rumus Slovin dengan menghasilkan 117 responden dipilih secara khusus melalui simple random sampling. Analisis data dilakukan melalui regresi linier berganda yang melibatkan beberapa tahapan seperti uji kualitas data, uji asumsi klasik dan uji hipotesis. Hasil dari analisis regresi linier berganda menunjukkan bahwa keragaman produk memiliki pengaruh sebesar 22,9% terhadap minat menabung. Brand image memiliki pengaruh sebesar 21,1% terhadap minat menabung. Promosi memiliki pengaruh sebesar 12,0% terhadap minat menabung. Temuan dari analisis koefisien determinasi (R2) mengindikasikan bahwa secara keseluruhan, keragaman produk, brand image, dan promosi mampu menjelaskan sebanyak 71,3% variasi dalam minat menabung. Selain itu, uji t dan uji F menunjukkan bahwa keragaman produk, brand image, dan promosi memiliki pengaruh yang positif dan signifikan baik secara parsial maupun secara simultan terhadap minat menabung Pada PT BPR Sejahtera Batam.

Pengaruh Disiplin Kerja, Motivasi Kerja, Dan Beban Kerja Terhadap Kepuasan Kerja Karyawan PT Schneider Electric Manufacturing Batam Halimah Vebiola Simamora; Vebiola Simamora, Halimah; Sukati, Inda
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 24 No 1 (2024)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v24i1.1455

Employee job satisfaction is an important factor in the success and growth of a company. Work discipline, work motivation and workload factors are included as important elements in improving individual performance in the workplace. This research aims to identify and analyze the relationship between work discipline, work motivation and workload on employee job satisfaction in the context of PT Schneider Electric Manufacturing Batam. The number of samples taken was 105 respondents who were employees of Floor 3 Lot 4 PT. Schneider Electric Manufacturing Batam. The collected data was analyzed using a multiple linear regression model and SPSS version 25 software was used to process the data in data quality testing, classical assumption testing, influence testing and research hypothesis testing. The results of multiple linear regression testing show that work discipline has a 72% influence on employee job satisfaction, work motivation has a 55.5% influence on employee job satisfaction and workload has a 32.3% influence on employee job satisfaction. The coefficient of determination (R2) shows that 48% of employee job satisfaction at PT Schneider Electric Manufacturing Batam can be explained by factors such as work discipline, work motivation and workload. Research from hypothesis testing shows that there is a positive and significant relationship between work discipline, work motivation and workload on job satisfaction.

PENGARUH PROMOSI, REVIEW CUSTOMER DAN PERSEPSI KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN FASHION TIKTOK SHOP DI BATAM Rizka Rahmadhannul Putri; Inda Sukati
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 24 No 2 (2024)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v24i2.1762

Penelitian ini bertujuan untuk menganalisis dampak promosi, review customer, dan persepsi konsumen terhadap keputusan pembelian produk fashion di TikTok Shop di Batam. Penelitian ini menggunakan pendekatan kuantitatif dengn jenis deskriptif. Populasi penelitian terdiri dari konsumen TikTok Shop yang membeli produk fashion di Batam pada tahun 2024, meskipun jumlah pastinya tidak diketahui. Sampel diambil menggunakan rumus Lameshow, yang menghasilkan 100 responden dengan teknik purposive sampling. Metode analisis data melibatkan uji kualitas data, uji asumsi klasik, uji pengaruh dan uji hipotesis. Hasil analisis regresi linier berganda menunjukkan bahwa promosi memberikan pengaruh 20,0% terhadap keputusan pembelian, review customer berpengaruh 42,8% terhadap keputusan pembelian, dan persepsi konsumen terhadap promosi berpengaruh 22,6% terhadap keputusan pembelian. Analisis koefisien determinasi (R2) menunjukkan bahwa promosi, review customer, dan persepsi konsumen menjelaskan 76,6% keputusan pembelian. Uji t dan uji F mendukung kesimpulan bahwa promosi, review customer, dan persepsi konsumen memiliki pengaruh positif dan signifikan terhadap keputusan pembelian, baik secara individual maupun bersamaan

Pengaruh Keragaman Produk, Brand Image, Dan Promosi Terhadap Minat Menabung Pada Pt Bpr Sejahtera Batam Meliyani; Inda Sukati
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 23 No 2 (2023)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v23i2.1418

Penelitian ini bertujuan untuk menjelajahi pengaruh dari keragaman produk, brand image, serta promosi terhadap minat menabung Pada PT BPR Sejahtera Batam. Populasi yang diambil sebagai fokus penelitian adalah sejumlah 165 nasabah yang telah menabung di PT BPR Sejahtera Batam, sebagaimana tercatat dalam tabel jumlah nasabah pada Juli 2023. Sampel ditentukan dengan rumus Slovin dengan menghasilkan 117 responden dipilih secara khusus melalui simple random sampling. Analisis data dilakukan melalui regresi linier berganda yang melibatkan beberapa tahapan seperti uji kualitas data, uji asumsi klasik dan uji hipotesis. Hasil dari analisis regresi linier berganda menunjukkan bahwa keragaman produk memiliki pengaruh sebesar 22,9% terhadap minat menabung. Brand image memiliki pengaruh sebesar 21,1% terhadap minat menabung. Promosi memiliki pengaruh sebesar 12,0% terhadap minat menabung. Temuan dari analisis koefisien determinasi (R2) mengindikasikan bahwa secara keseluruhan, keragaman produk, brand image, dan promosi mampu menjelaskan sebanyak 71,3% variasi dalam minat menabung. Selain itu, uji t dan uji F menunjukkan bahwa keragaman produk, brand image, dan promosi memiliki pengaruh yang positif dan signifikan baik secara parsial maupun secara simultan terhadap minat menabung Pada PT BPR Sejahtera Batam.

Pengaruh Disiplin Kerja, Motivasi Kerja, Dan Beban Kerja Terhadap Kepuasan Kerja Karyawan PT Schneider Electric Manufacturing Batam Halimah Vebiola Simamora; Vebiola Simamora, Halimah; Sukati, Inda
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 24 No 1 (2024)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v24i1.1455

Employee job satisfaction is an important factor in the success and growth of a company. Work discipline, work motivation and workload factors are included as important elements in improving individual performance in the workplace. This research aims to identify and analyze the relationship between work discipline, work motivation and workload on employee job satisfaction in the context of PT Schneider Electric Manufacturing Batam. The number of samples taken was 105 respondents who were employees of Floor 3 Lot 4 PT. Schneider Electric Manufacturing Batam. The collected data was analyzed using a multiple linear regression model and SPSS version 25 software was used to process the data in data quality testing, classical assumption testing, influence testing and research hypothesis testing. The results of multiple linear regression testing show that work discipline has a 72% influence on employee job satisfaction, work motivation has a 55.5% influence on employee job satisfaction and workload has a 32.3% influence on employee job satisfaction. The coefficient of determination (R2) shows that 48% of employee job satisfaction at PT Schneider Electric Manufacturing Batam can be explained by factors such as work discipline, work motivation and workload. Research from hypothesis testing shows that there is a positive and significant relationship between work discipline, work motivation and workload on job satisfaction.

PENGARUH PROMOSI, REVIEW CUSTOMER DAN PERSEPSI KONSUMEN TERHADAP KEPUTUSAN PEMBELIAN FASHION TIKTOK SHOP DI BATAM Rizka Rahmadhannul Putri; Inda Sukati
JEMI is managed and published by the Management Study Program, Faculty of Economics and Business, Kutai Kartanegara University. Institutional legality is reflected in the ISSN number: 1411-9560 published by LIPI in 2003 as a manifestation of the comm Vol 24 No 2 (2024)
Publisher : FAKULTAS EKONOMI DAN BISNIS UNIKARTA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53640/jemi.v24i2.1762

Penelitian ini bertujuan untuk menganalisis dampak promosi, review customer, dan persepsi konsumen terhadap keputusan pembelian produk fashion di TikTok Shop di Batam. Penelitian ini menggunakan pendekatan kuantitatif dengn jenis deskriptif. Populasi penelitian terdiri dari konsumen TikTok Shop yang membeli produk fashion di Batam pada tahun 2024, meskipun jumlah pastinya tidak diketahui. Sampel diambil menggunakan rumus Lameshow, yang menghasilkan 100 responden dengan teknik purposive sampling. Metode analisis data melibatkan uji kualitas data, uji asumsi klasik, uji pengaruh dan uji hipotesis. Hasil analisis regresi linier berganda menunjukkan bahwa promosi memberikan pengaruh 20,0% terhadap keputusan pembelian, review customer berpengaruh 42,8% terhadap keputusan pembelian, dan persepsi konsumen terhadap promosi berpengaruh 22,6% terhadap keputusan pembelian. Analisis koefisien determinasi (R2) menunjukkan bahwa promosi, review customer, dan persepsi konsumen menjelaskan 76,6% keputusan pembelian. Uji t dan uji F mendukung kesimpulan bahwa promosi, review customer, dan persepsi konsumen memiliki pengaruh positif dan signifikan terhadap keputusan pembelian, baik secara individual maupun bersamaan

Pengaruh Promosi, Persepsi Kemudahan dan Kepercayaan terhadap Loyalitas Pelanggan GrabFood di Kota Batam Nainggolan, Sri Yuliana Br; Sukati, Inda
AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis Vol. 5 No. 3 (2025): AKADEMIK: Jurnal Mahasiswa Ekonomi & Bisnis
Publisher : Perhimpunan Sarjana Ekonomi dan Bisnis

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37481/jmeb.v5i3.1540

The increasing dependence on digital platforms for food delivery services has reshaped consumer behavior in Indonesia, with GrabFood emerging as one of the most prominent players. However, inconsistencies in promotional strategies, usability concerns, and lapses in service quality have raised questions about customer loyalty in specific regions such as Batam City. This study aims to investigate the extent to which promotion, perceived ease of use, and consumer trust influence customer loyalty toward GrabFood in Batam. A quantitative descriptive approach was adopted, targeting active GrabFood users as the population. Using purposive sampling and the Jacob Cohen formula, 204 valid responses were collected. Data analysis involved instrument validity and reliability testing, classical assumption verification, multiple linear regression analysis, and hypothesis testing using both t-tests and F-tests. The empirical results demonstrate that promotion, perceived ease of use, and trust each have a statistically significant and positive influence on customer loyalty, both individually and collectively. Specifically, promotion contributes 15.0%, perceived ease of use contributes 18.6%, and trust contributes 16.8% to loyalty. Together, the three variables explain 71.0% of the variance in customer loyalty, as indicated by the adjusted R² value. These findings suggest that loyalty among GrabFood users in Batam is strongly shaped by effective promotional engagement, seamless user experience, and consistent service reliability. Strengthening these factors could enhance customer retention in a competitive food delivery market.

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