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All Journal Jimma : Jurnal Ilmiah Manajemen Muhammadiyah Aceh Jurnal Pendidikan dan Pemberdayaan Masyarakat Pedagogik : Jurnal Ilmiah Pendidikan dan Pembelajaran Fakultas Tarbiyah Unversitas Muhammadiyah Aceh EKOMBIS REVIEW: Jurnal Ilmiah Ekonomi dan Bisnis JBMP (Jurnal Bisnis, Manajemen dan Perbankan) International Journal of Management Science and Information Technology (IJMSIT) PROSIDING SEMINAR NASIONAL PENELITIAN DAN PENGABDIAN KEPADA MASYARAKAT (SNPPM) UNIVERSITAS MUHAMMADIYAH METRO ABDIMU: Jurnal Pengabdian Muhammadiyah JURNAL SAUDAGAR INDONESIA Widya Cipta : Jurnal Sekretari dan Manajemen
Febyolla Presilawati
Universitas Muhammadiyah Aceh
Religion Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Energy Environmental Science Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Public Health Social Sciences Other

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The Influence of Employee Welfare and Organizational Culture on Employee Loyalty: The Mediating Role of Employee Performance at Bank Aceh Syariah, Banda Aceh Annur Jannah Reyza; Thasrif Murhadi; Febyolla Presilawati
International Journal of Management Science and Information Technology Vol. 6 No. 2 (2026): July - December 2026
Publisher : Lembaga Komunitas Informasi Teknologi Aceh (KITA), Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35870/ijmsit.v6i2.7240

Abstract

This study aims to describe the state of employee well-being, organisational culture, performance and loyalty at Bank Aceh Syariah, as well as to analyse the influence of well-being and organisational culture on employee loyalty, both directly and indirectly via performance as a mediating variable. This study employs a quantitative approach using a survey method. The study population consists of 283 employees of Bank Aceh Syariah, and the entire population was sampled using a census technique. Data were collected through the distribution of a questionnaire designed based on the research variables’ indicators. Data analysis was conducted using Structural Equation Modelling (SEM) with the AMOS programme. The results of the study at Bank Aceh Syariah indicate that all variables fall into the good/high category, with a mean value of 3.78 for well-being, 3.61 for organisational culture, 3.91 for performance, and 3.65 for employee loyalty. Partially, well-being has a positive and significant effect on loyalty (p = 0.005) and on performance (p = 0.008). Organisational culture also has a positive and significant effect on loyalty (p = 0.003) and performance (p = 0.012). Performance has a positive and significant effect on employee loyalty (p = 0.000). In the mediation test, the direct effect of well-being on loyalty was -0.592, whilst the indirect effect via performance was 0.573 (0.503 × 1.141), indicating competitive mediation. Similarly, the direct effect of organisational culture on loyalty was -0.152, whilst the indirect effect via performance was 0.234 (0.206 × 1.141), which also indicates competitive mediation. The implications of this study confirm that improving welfare, strengthening organisational culture, and optimising performance management are key strategies for Bank Aceh Syariah to enhance employee loyalty in a sustainable manner.
Co-Authors Akmal Renanda Ali Amin Alma Aletta Alma Aletta Andi Fahmi Annur Jannah Reyza Dedy Saputra Emmi Suryani Erlinda Erlinda Fitri Yunina Hanifah Hasnur Hanifah Hasnur Haru Firdaus Haru Firdaus Ilzana, Teuku Muhammad Intan Rizkia Chudri Luthfi Nanda Perdana M. Dharma Nauval M. Dharma Nauval Meutia Zahara Mimiasri Mimiasri Miswar Arifandi Muhammad Fauzun Muhammad Muhammad Nuzulman Nuzulman Putri Shalhah Raja Muhammad Riska Umaira Riza Septiani Said Musnadi Silvi Maidita Sulfitra, Sulfitra Surna Lastri Surya Fatma Surya Surya Fatma Sutri Helfianti Tahara Dilla Santi Thasrif Murhadi Vera Nazhira Arifin Windi NR Wardhani Zuhri Kurniawan Khalid