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All Journal Among Makarti Admisi dan Bisnis EQIEN - JURNAL EKONOMI DAN BISNIS Journal of Information System, Applied, Management, Accounting and Research Jurnal Abdi Insani TECHNO-SOCIO EKONOMIKA Jurnal Akuntansi, Manajemen dan Ilmu Ekonomi (JASMIEN) Jurnal Keuangan dan Akuntansi Terapan (KUAT) Journal of Social And Economics Research Jurnal Pemberdayaan Umat Neo Journal of economy and social humanities Lead Journal of Economy and Administration Journal of Artificial Intelligence and Digital Business Jurnal Pendidikan Indonesia (Japendi) Klabat Journal of Management Jurnal Akuntansi Syariah PEDAMAS (Pengabdian Kepada Masyarakat) Journal of Innovative and Creativity PEMIMPIN - Pengabdian Masyarakat Ilmu Pendidikan Aksi Kita: Jurnal Pengabdian Kepada Masyarakat Abdimas, Jurnal Pengabdian Masyarakat Indonesia Berdampak: Jurnal Pengabdian Kepada Masyarakat
Udriyah
Universitas Global Jakarta
Agriculture, Biological Sciences & Forestry Arts Humanities Civil Engineering, Building, Construction & Architecture Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Library & Information Science Mathematics Public Health Social Sciences Other

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Peningkatan Efektivitas Operasional Melalui Perbaikan Tata Letak Fasilitas pada UMKM Keisha Salon Ainiyah Putri Aulia; Aisyah Shabrina Machmud; Andini Prasetyaningrum Syabila; Dea Faraysa; Devia Salsabila; Safira Rahmadini; Yuni Pambreni; Udriyah Udriyah; Noviyanti Noviyanti
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 3 (2026): MEI-JUNI
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/hykwj048

Abstract

Kegiatan pengabdian masyarakat ini bertujuan untuk membantu meningkatkan efektivitas operasional UMKM Keisha Salon melalui perbaikan tata letak fasilitas pelayanan. Permasalahan utama yang ditemukan adalah belum tersedianya area kasir khusus sehingga proses transaksi masih dilakukan di area pelayanan, yang menyebabkan alur kerja kurang teratur dan berpotensi mengurangi kenyamanan pelanggan. Metode yang digunakan dalam kegiatan ini meliputi observasi langsung terhadap kondisi usaha, identifikasi permasalahan tata letak, analisis kebutuhan fasilitas, serta perancangan dan implementasi perbaikan tata letak. Solusi yang diberikan berupa pengadaan meja kasir khusus yang ditempatkan secara strategis dan pemisahan fungsi area pelayanan dengan area transaksi. Hasil kegiatan menunjukkan bahwa perbaikan tata letak mampu menciptakan alur pelayanan yang lebih terstruktur, meningkatkan efisiensi kerja karyawan, mengurangi pencampuran aktivitas pelayanan dan administrasi, serta meningkatkan kerapian dan kenyamanan lingkungan usaha bagi pelanggan. Selain itu, adanya area kasir khusus memberikan kejelasan dalam proses transaksi dan mendukung pengelolaan operasional yang lebih tertib. Dengan demikian, kegiatan pengabdian masyarakat ini memberikan kontribusi nyata dalam meningkatkan kualitas pelayanan dan efektivitas operasional UMKM Keisha Salon sehingga lebih mampu memberikan layanan yang profesional dan nyaman bagi pelanggan.
Penguatan Sumber Daya Manusia melalui Pelatihan Keamanan Pangan dan Standardisasi Produksi pada UMKM Cempedak Goreng Batang Hari, Depok Anggita Taufiqi; Yuni Pambreni; Tabina Aziz; Syaqila Nur Hidayat; Syahla Izdihar; Shafira Berliyanti; Rizki Saputra Mukti; Nasywa Eka Putri; Najwa Nia Amanda; Dewi Mia Lestari; Adira Aurel; Udriyah Udriyah
Indonesia Berdampak: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 1 (2026): JANUARI-JUNI 2026
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/7j0wj924

Abstract

Micro, Small, and Medium Enterprises (MSMEs) in the processed food sector, such as the Cempedak Goreng Batang Hari MSME in Depok, play an important role in the local economy but still face limited knowledge and human resource capacity in implementing food safety principles and proper production standards. This community service activity aims to improve the knowledge and skills of MSME owners in food safety, sanitation hygiene, and production standardization. The implementation method used a participatory counseling and training approach consisting of a preparation stage (observation and preliminary interviews), an implementation stage (face-to-face dialogical material delivery and the handover of a food safety and quality standardization module as a reference for the partner), and an evaluation stage. The results show that the MSME owner experienced improved understanding of sanitation hygiene practices, the use of personal protective equipment, raw material management, and the importance of obtaining a Home Industry Food Production Certificate (SPP-IRT) as a form of legality and product safety assurance. The module provided also serves as a written reference for the partner to carry out a more hygienic and standardized production process sustainably. This activity is expected to be an initial step for the Cempedak Goreng Batang Hari MSME to improve product competitiveness and consumer trust.  
Pendampingan Optimalisasi Tata Letak Fasilitas pada Dua Belas UMKM Kedai Celaso Rashya Ashabelle Alkhansa; Udriyah; Yuni Pambreni; Syarah Nur Zahroh; Abdul Aziz Mahfudi; Ririn Iskayanti; Nissa Maulida; Nurhikmah Noviantih; Najla Fakhirah; Feri Nugroho
ABDIMAS : Jurnal Pengabdian Masyarakat Vol. 4 No. 1 (2026): Juni 2026
Publisher : PT. ZIVANA CENDEKIAWAN BANGSA

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Abstract

Perbedaan karakteristik operasional pada dua belas UMKM yang berada di Kedai Celaso menyebabkan kebutuhan pengaturan tata letak fasilitas yang berbeda sehingga diperlukan pendampingan untuk mengoptimalkan pemanfaatan ruang dan meningkatkan efektivitas operasional. Kegiatan pengabdian kepada masyarakat ini bertujuan menganalisis kondisi tata letak fasilitas serta menyusun rekomendasi perbaikan yang sesuai dengan karakteristik masing-masing UMKM. Metode pelaksanaan meliputi observasi lapangan, wawancara dengan pelaku usaha, analisis tata letak fasilitas, penyusunan rekomendasi perbaikan, serta evaluasi menggunakan kuesioner kepada mitra. Hasil kegiatan menunjukkan bahwa tata letak fasilitas yang diterapkan secara umum telah mendukung aktivitas operasional, namun masih ditemukan beberapa aspek yang perlu dioptimalkan agar pemanfaatan ruang dan alur kerja menjadi lebih efektif. Hasil evaluasi menunjukkan bahwa rekomendasi tata letak dinilai mampu membantu penataan peralatan dan area kerja menjadi lebih rapi (58,3%), serta memperlancar aktivitas operasional dan meningkatkan kenyamanan kerja (50%). Dengan demikian, rekomendasi tata letak yang dihasilkan berpotensi menjadi acuan bagi pelaku UMKM dalam meningkatkan efisiensi operasional, pemanfaatan ruang, dan pengembangan usaha di Kedai Celaso.
PERANCANGAN TATA LETAK FASILITAS SEBAGAI UPAYA PENINGKATAN EFISIENSI OPERASIONAL PADA UMKM LINA OLSHOP Kanti Kurniasih; Firdha Nurul Fitria; Alvia Nada Saputri; Rasyid Fatullah; Salma Nurindah Intan Pratiwi; Shinta Dwi Syahrani; Wildan Syafiq; Yuni Pambreni; Suci Ayu Sudari; Udriyah Udriyah
PEDAMAS (PENGABDIAN KEPADA MASYARAKAT) Vol. 4 No. 04 (2026): JULI 2026
Publisher : MEDIA INOVASI PENDIDIKAN DAN PUBLIKASI

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Abstract

Usaha Mikro, Kecil, dan Menengah (UMKM) memiliki peran penting dalam mendukung pertumbuhan ekonomi, namun masih banyak menghadapi kendala operasional akibat pengelolaan tata letak fasilitas yang kurang optimal. Pengabdian masyarakat ini bertujuan untuk menganalisis kondisi tata letak fasilitas pada UMKM Lina Olshop, mengidentifikasi permasalahan operasional yang timbul, serta merancang usulan tata letak yang lebih efektif guna meningkatkan efisiensi operasional. Pengabdian Masyarakat ini menggunakan metode pendekatan pendampingan partisipatif dengan pendekatan studi kasus. Pengumpulan data dilakukan melalui observasi langsung, wawancara dengan pemilik usaha, dan dokumentasi kondisi fasilitas. Analisis dilakukan dengan membandingkan tata letak eksisting terhadap kebutuhan operasional, kemudian menyusun rancangan tata letak usulan menggunakan pendekatan Systematic Layout Planning (SLP). Hasil dari pengabdian masyarakat menunjukkan bahwa tata letak awal masih memiliki beberapa permasalahan, yaitu penempatan produk yang belum terkelompok berdasarkan kategori, area penyimpanan stok yang bercampur dengan area penjualan, serta posisi freezer yang menghambat sirkulasi pelanggan. Tata letak usulan dirancang melalui pengelompokan produk berdasarkan kategori, pemisahan area stok dan area penjualan, serta pemindahan freezer ke lokasi yang lebih strategis. Penerapan rancangan tersebut berpotensi mengurangi jarak tempuh pelanggan selama berbelanja, meningkatkan kelancaran alur pelayanan, mengoptimalkan pemanfaatan ruang yang tersedia, serta mempermudah proses pengelolaan persediaan. Selain itu, kenyamanan pelanggan dalam berbelanja juga dapat meningkat melalui terciptanya tata ruang yang lebih teratur dan mudah diakses. Dengan demikian, perancangan ulang tata letak fasilitas dapat menjadi solusi yang efektif, ekonomis, dan mudah diterapkan untuk meningkatkan efisiensi operasional serta daya saing UMKM.
Optimalisasi Pelayanan Pelanggan dan Pemanfaatan Canva, Shopee, danNomor Induk Berusaha (NIB) bagi Pelaku UMKM Crafting Depok Chandi Lestari; Filza Naurah Zahra; Karnelly Karnelly; Mei Indah Maulida; Sabilah Ayu Lestari; Zahra Inayah Salsabila; Suci Ayu Sudari; Udriyah Udriyah; Nur Fitri Dewi; Hadi Wijaya
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 4 (2026): JULI-AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/avy9wh05

Abstract

Pelaku Usaha Mikro, Kecil, dan Menengah (UMKM) crafting pada Komunitas Salzi & Friends Kota Depok menghadapi kendala operasional dalam hal kualitas pelayanan pelanggan, keterbatasan kemampuan pemasaran digital, serta ketiadaan perizinan legalitas usaha. Kegiatan pengabdian masyarakat ini bertujuan untuk membenahi tata kelola usaha 18 mitra melalui pemberian materi pelayanan prima, pelatihan pembuatan media visual dengan aplikasi Canva, pendampingan pembukaan toko daring Shopee, serta fasilitasi penerbitan Nomor Induk Berusaha (NIB). Pelaksanaan program bertempat di Kampus Universitas Global Jakarta pada 15 Juli 2026 dengan menerapkan metode sosialisasi, praktik langsung, dan penyelesaian kendala di tempat. Hasil pendampingan menunjukkan adanya pemahaman mitra mengenai pentingnya responsivitas pelayanan, terciptanya katalog dan poster promosi digital secara mandiri, aktifnya akun penjualan di marketplace, serta terbitnya dokumen NIB bagi mitra yang memenuhi persyaratan. Integrasi dari ketiga aspek ini memberikan dorongan nyata bagi keberlanjutan dan penguatan posisi pasar UMKM kerajinan di tingkat lokal.
The Effect of Leadership on the Performance of Village Apparatus and Community Institutions at the Cibenda Village Office, Ciemas District, Sukabumi Regency Udriyah; Apriyanti; Dwi Rachmawati
Neo Journal of economy and social humanities Vol 1 No 4 (2022): Neo Journal of Economy and Social Humanities, December 2022
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v1i4.52

Abstract

One of the things that must be considered in the implementation of work is the realization of good employee performance. Therefore employee performance needs to be considered in an effort to achieve maximum goals, this shows that leadership has a very important role in achieving employee performance, and leaders are able to apply appropriate leadership and in accordance with existing situations and conditions, so employees will also can work comfortably and with high enthusiasm, this work assessment is carried out to assess and is also used to evaluate abilities, skills, assess achievement and reassess the growth of each employee. If this performance appraisal is done properly it can be used to increase loyalty and motivation for the employees.
The Influence of Employee Training and Implementation of Company Operational Procedure Standards on Improving Employee Performance in Prima Freshmart Bogor City Rosmalia Ningsih; Udriyah; Ali Ridho
Neo Journal of economy and social humanities Vol 3 No 1 (2024): Neo Journal of Economy and Social Humanities, March 2024
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v3i1.181

Abstract

Human resources are the most important asset in an organization, and an important factor in employee performance plays an important role in optimizing their contribution. Companies need training programs and an understanding of SOPs so they tend to be better prepared to carry out their duties. In this case, the Company's target was not achieved and the Company assessed that employee performance had decreased. This research aims to measure the significant influence of training and implementation of SOPs on the performance of Prima Freshmart employees. The results of hypothesis testing and multiple linear regression show that employee training and implementation of SOPs have a positive and significant impact on improving employee performance at Prima Freshmart, Bogor City. The value of the Coefficient of Determination (Adj R2) is 0.826, which means that this indicates that the contribution of the independent variables, namely Employee Training and SOP, to the dependent variable, namely Employee Performance, is 82.6%, while the remaining 17.4% is influenced by other variables that have not yet been determined. researched or not included in the regression in this study.
The Influence of Digital Literacy and Financial Literacy on the Performance of MSMEs: (An Empirical Study of MSMEs in Depok City) Novi Yulianti Amilie; Udriyah Udriyah; Dwi Rachmawati
Neo Journal of economy and social humanities Vol 5 No 1 (2026): Neo Journal of Economy and Social Humanities
Publisher : International Publisher (YAPENBI)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/nejesh.v5i1.418

Abstract

This study aims to analyze the effect of digital literacy and financial literacy on the performance of Micro, Small, and Medium Enterprises (MSMEs) in Depok City by integrating the Resource-Based View (RBV) and Technology Acceptance Model (TAM) perspectives. This study departs from the phenomenon of quantitative growth of MSMEs that has not been fully followed by the strengthening of internal capabilities, particularly in the use of digital technology and business financial management. This study uses a quantitative approach with a survey method of 100 MSME actors selected through cluster sampling techniques in 11 sub-districts in Depok City. Data analysis was performed using multiple linear regression. The results show that digital literacy and financial literacy, both partially and simultaneously, have a positive and significant effect on MSME performance (p < 0.05). Financial literacy has a more dominant influence than digital literacy. The Adjusted R² value of 0.747 indicates that 74.7% of the variation in MSME performance can be explained by these two variables. These findings confirm that literacy-based intangible capabilities are strategic determinants of MSME performance in urban areas undergoing digital transformation. This study provides empirical contributions by strengthening the integrative model of digital and financial literacy as a source of MSME competitive advantage.
The Effect of Service Quality on Patient Satisfaction at Jampang Kulon General Hospital, West Java Province Udriyah; D Ilham Rizkian; Ali Ridho; Alfi Maghfuriyah
Lead Journal of Economy and Administration Vol 1 No 2 (2022): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/lejea.v1i2.53

Abstract

This research is a quantitative study that aims to determine the effect of service quality on patient satisfaction at Jampang Kulon General Hospital, West Java. This is based on the problem of several complaints by patients regarding the quality of existing services. In this study, the unit of analysis was patients at Jampang Kulon General Hospital, the population included were all patients at the Jampang Kulon General Hospital, West Java Provincial Government, from January 2021 to March 2021, a total of 1,658 patients. The sampling technique is Probability Sampling and the number of samples is 94 people. Based on the results, it can be concluded that service quality has a positive effect on patient satisfaction at the Jampang Kulon General Hospital, West Java Province with an effect of 33.98% and a regression function of Y = 14.080 + 0.555 X.
The Effect of Awarding Incentives Toward Employee Productivity at CV. Abdul Fishing Alfi Maghfuriyah; Udriyah; Marini Fitriyani
Lead Journal of Economy and Administration Vol 1 No 3 (2023): Lead Journal of Economy and Administration (LEJEA)
Publisher : International Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56403/lejea.v1i3.74

Abstract

The purpose of this study is to ascertain how incentives at CV. Abdul Fishing in Sukabumi Regency affect worker productivity. This study's design, which takes a quantitative approach, combines associative and descriptive research techniques. The sample used in this study consisted of 70 respondents who were drawn from the whole workforce at CV. Abdul Fishing in Sukabumi Regency using complete sampling or census methodologies. To test the analysis in this study, correlation analysis, analysis of the coefficient of determination, and simple linear regression were used in conjunction with instrument validity tests, instrument reliability tests, descriptive analysis, and statistical analysis tests for relationship analysis and influence. According to the findings of previous research, incentives have a positive effect on employee work productivity at CV. Abdul fishing in the Sukabumi Regency. The magnitude of the effect of incentives on employee productivity is 54.1%, with the remaining 45.9% influenced by variables other than incentive-giving variables such as leadership style, discipline, motivation, work morale, work experience, and others.
Co-Authors Abdul Aziz Mahfudi Adira Aurel Agnemas Yusoep Islami Ainiyah Putri Aulia Aisyah Shabrina Machmud Aizzah, Restu Nur Alfi Maghfuriyah Ali Ridho Ali Ridho Ali Ridho Ali Ridho Alvia Nada Saputri Alyaputri, Kania Amilie, Novi Yulianti Andini Prasetyaningrum Syabila Anggita Taufiqi Apriyanti Ceskakusumadewi , Ceskakusumadewi Chandi Lestari Cyka Oktaviani D Ilham Rizkian Dea Faraysa Devia Salsabila Dewi Mia Lestari Dian Nugraha Dwi Rachmawati Dwi Rachmawati Faizah, Safira Felisya Pangi Wijaya Feri Nugroho Filza Naurah Zahra Firdha Nurul Fitria Fitriyani, Marini Gelaria Yaumal Akbar Gizka Alrizky Hadi Firmansyah Hadi Wijaya Hertin, RD Hertin, Revita Desi Islam, IN Jeriyansah, Jeriyansah Joko Widodo Kanti Kurniasih Karnelly Karnelly Khusni Faizah Liza Astrieani Sophi Marini Fitriyani Maylinda Nur Faizah Mei Indah Maulida Meli Linda Sari Mesja Dwika Mumtaz, Nabila Asdianti Nabila Asdianti Mumtaz Najla Fakhirah Najwa Nia Amanda Nasywa Eka Putri Ningsih, Rosmalia Nissa Maulida Nora Listiana Novi Yulianti Amilie Novitasari Novitasari Noviyanti Noviyanti Nur Fitri Dewi Nurhikmah Noviantih Oktaviani, Cyka Radhiyya Aisya Arimbi Alvianti Rahmawati Ulfah Ramadani, Khaerunisa Rara Ririn Budi Utaminingtyas Rashya Ashabelle Alkhansa Rasyid Fatullah Rili Isma Putri Ririn Iskayanti Riyadi - Riyadi Rizki Saputra Mukti Rizkian, D Ilham Rosmalia Ningsih Sabilah Ayu Lestari Safira Rahmadini Salamah, Ummy Gusti Salma Nurindah Intan Pratiwi Shafira Berliyanti Shinta Dwi Syahrani Suci Ayu Sudari Sultansyah Adira Putra Syahla Izdihar Syaqila Nur Hidayat Syarah Nur Zahroh Tabina Aziz Vinoli Zalsi Wildan Syafiq Wisnuaji, Putra Tangguh Yuni Pambreni Yuni Pambreni Yuni Pammbreni Yupiter, Yupiter Zaenudin, M Zahra Inayah Salsabila Zakia Maulida Antono