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The Moderating Effect of Work Engagement on Organizational Citizenship Behavior through Psychological Capital: Empirical Evidence from the Higher Education Sector Ivan Batara; Iskandar Ali Alam; Andala Rama Putra Barusman; Defrizal Defrizal; Helmita Helmita
Business and Applied Management Journal Vol. 4 No. 2 (2026)
Publisher : Al-Qalam Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61987/bamj.v4i2.2226

Abstract

This study develops and empirically tests a conceptual framework explaining how work engagement influences Organizational Citizenship Behavior (OCB) in higher education institutions, with Psychological Capital (PsyCap) as a moderating variable. The study is important because higher education institutions increasingly depend on faculty members who are willing to demonstrate discretionary behaviors beyond formal job requirements to enhance institutional effectiveness, adaptability, and long-term competitiveness. Drawing on the Resource-Based View (RBV) and Social Exchange Theory (SET), PsyCap comprising hope, efficacy, resilience, and optimism is positioned as a strategic internal resource that strengthens the translation of engagement into sustained discretionary behaviors. Using SmartPLS 4, data from 262 faculty members across private universities in Lahat, Palembang, and Pagar Alam were analyzed. Results show that work engagement significantly predicts OCB (t = 2.494, p = 0.013), while PsyCap alone does not exert a direct effect (t = 0.473, p = 0.636). However, the interaction term PsyCap × Work Engagement demonstrates a strong moderating effect (t = 5.82, p = 0.000), with R² = 0.913 and f² = 0.319, confirming excellent predictive accuracy. These findings highlight PsyCap as strategic capital that amplifies engagement into citizenship behaviors, offering theoretical enrichment and practical implications for institutional resilience and competitiveness.
Co-Authors . Ricky Aan Zeni Abdillah Abdillah Abu Sofyan Achmad Husmardi Afrenea Miranda Putri Afrizal Nilwan Agus Purnomo Agus Wahyudi Ahmad Cucus Ahmad Hafizullah Ritonga Aldio Farri Reza Andala Rama Putra Barusman Andala Rama Putra Barusman Anintiarani Putri Anristy Sadira Pinem Appin Purisky Redaputri Ardansyah Ardansyah Asyri Muminatin Azis Salam Bernadetha Elen Pratiwi Budhi Waskito Dea Dhani Ahmad Kautsar Dian Resha Agustina Dian Riyanti Dimastiar Mulia Putra Dirwansyah Sesunan Edo Then Eko Juanda Elsi Dwi Antika Elvira Nasution Faris Mohammad Fardlani Feronika Enjel Aprilia Gilang Septiyawan Gunawan Suryaatmaja Habbiburahman Habbiburahman Habbiburahmman . Habiburahhman Habiburahhman HABIBURRAHMAN, Habiburrahman Haninun Hasbullah Hasbullah Helmita Helmita Hendra Arjuna Hendri Dunan Herna Febriana Indrayenti Indrayenti Irsan Aras Irsan Aras Iskandar A.A Iskandar Ali Alam Iskandar Ali Alam Ivan Batara Jamaludin, Maun Jesica Febiananta Karwono Karwono Kelvin Mulyana Lediestiani, Silvi M Ardi M Oktavianur M. Fadhil Yanuar M. Yusuf S. Barusman M. Yusuf S. Barusman Meri Astuti Moh. Oktaviannur, Moh. Mulyawan MULYAWAN Musafi Aldilah Mustofa Usman Mustofa Usman Nanda Ni Wayan Didi Nita Novita Iin Saputri Nur Alif Wijaya Nurdiawansyah Nurdiawansyah Nuris Sanida Oktavia, Tika Rani, Mitha Clarita Refyana Anindya Wirawan, Renta Ulina Sihombing Rizky Ramadhan Ryan Pratama Setiawan, Bintang Sima Ulya Nabila Simeon Fabian Pramudya Siska Dewi Sony Tian Dhora Sulastri, Titik Tara Ismiah Tika Susiana Tina Miniawati Barusman Tri Lestira Putri Warganegara Vonny Tiara Narundana Yana Marisa Yanuarius Yanu Dharmawan Yoel Fajar Gemilang Yuliana Yuli Yusnitalia Yusnitalia Zaidrina Zaidrina