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All Journal Sains: Jurnal Manajemen dan Bisnis Jurnal Dimensi EQUILIBIRIA Measurement : Jurnal Akuntansi Manajemen Pendidikan Minda Baharu BENING Jurnal Trias Politika International Journal of Social Science, Educational, Economics, Agriculture Research, and Technology (IJSET) Jurnal Manajemen, Organisasi, Dan Bisnis e-Jurnal Apresiasi Ekonomi PROCEEDING OF INTERNATIONAL CONFERENCE ON BUSINESS MANAGEMENT AND ACCOUNTING Global Digital Academia Open
Tanjung, Rona
Program Studi Manajemen, Fakultas Ekonomi Dan Bisnis, Universitas Riau Kepulauan
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Medicine & Pharmacology Public Health Social Sciences Other

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THE EFFECT OF WORKLOAD AND ORGANIZATIONAL SUPPORT ON EMPLOYEE PERFORMANCE IN THE GENERAL BUREAU OF BP BATAM Roni Agustiadi; Mira Yona; Hanafi; Rona Tanjung; Habibuddin; Amsakar Achmad
International Journal of Social Science, Educational, Economics, Agriculture Research and Technology (IJSET) Vol. 5 No. 7 (2026): JUNE
Publisher : RADJA PUBLIKA

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Abstract

Employee performance in public sector organizations is influenced by organizational factors such as workload and organizational support. This study aims to analyze the effect of both variables on the performance of employees in the General Bureau of BP Batam, both partially and simultaneously. A quantitative approach with a cross-sectional design was employed, involving 20 employees from three work units. Workload was measured using the NASA Task Load Index (NASA-TLX), organizational support was assessed using the Survey of Perceived Organizational Support (SPOS), and employee performance was evaluated based on the dimensions of task performance and contextual performance, all using a five-point Likert scale. Data were analyzed using multiple linear regression (SPSS 24.0). Results indicated that workload (p = 0.875) and organizational support (p = 0.158) did not have a significant effect on employee performance, although the directions of the relationships were consistent with theoretical predictions — negative for workload and positive for organizational support. The non-significant findings are attributed to employees' adaptive capacity, perceptual homogeneity among respondents, and limitations in sample size. This study contributes to understanding the dynamics of employee performance at BP Batam and recommends future research with larger samples and the inclusion of mediating variables.
Co-Authors Amsakar Achmad Aris Munandar ariyati, Yannik Arnesih Arnesih Balqis Allyah Agus Catur Fatchu Ukhriyawati Dimas Wicaksono Dina Riskha Ariani Dini Anggraini Dini Putri Ayu Lestari Ervin Nora Susanti Fathihani, Fathihani Gandhi Sutjahjo Habibuddin Haji Mustaqim Hanafi Ika Listyawati Indah Yolandari ira yuliana juni aziwantoro Karol Teovani Lodan Linayati Lestari, Linayati Lukmanul Hakim Mira Yona Moch Aminudin Hadi Mohamad Iwan Kusnandar Mohd Asmadi Mohd Asmadi muhammad zulhardi munir, Zainul Munir Novita Sari Nuryati Nuryati Raden Mohamad Herdian Bhakti Raja Hardiansyah Ramon Zamora Redy Tri Saputra Refna Wahyu Nurcahyani Ridho Saputra Rimayang Anggun L. P. Ramli Rini Elfina Roni Agustiadi Sastra Tamami Septa Diana Nabella Sri Langgeng Ratnasari Sriwati Sriwati Surya Kusumah Surya Kusumah Susi Susanti Manalu Tibrani Tibrani Widodo Ismanto Zulfadli Zulfadli