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Pola Komunikasi Penyelesaian Konflik oleh Bidhumas Kepolisian Daerah (Polda) Sumatera Barat pada Kasus Perampokan oleh Oknum Polisi, Kematian Afif Maulana, dan Polisi Tembak Polisi Di Solok Selatan Ernita Gusti; Rahmi Surya Dewi; Azwar .
JKOMDIS : Jurnal Ilmu Komunikasi Dan Media Sosial Vol. 5 No. 3 (2025): September - Desember
Publisher : CV. ITTC INDONESIA

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47233/jkomdis.v5i3.3405

Abstract

This study aims to analyze the conflict communication strategies implemented by the Public Relations Division (Bidhumas) of the West Sumatra Regional Police in responding to three critical cases that have significantly impacted the institution’s public image: the robbery committed by a police officer, the death of a teenager named Afif Maulana, and the “police shoots police” incident in South Solok. This research adopts a qualitative approach with a case study method and a constructivist paradigm. Data were collected through in-depth interviews, observation, and documentation. Data analysis was carried out using the interactive Pola of Miles and Huberman and thematic coding techniques with the assistance of NVivo 12 Plus software. The primary theoretical framework employed in this study is William L. Benoit’s Image Repair Theory. The findings reveal that the dominant communication strategies used include evasion of responsibility, reducing offensiveness, and corrective action, while mortification strategies (such as public apologies) tend to be avoided. The communication adopted by the institution is mostly one-way, normative, and defensive prioritizing image protection over efforts to restore public trust. The information conveyed to the public is limited and formal, creating a tension between the public’s demand for transparency and the institution’s attempt to maintain its reputation. Therefore, there is an urgent need for a more open, empathetic, and participatory communication pola in conflict resolution, particularly within law enforcement institutions, to foster long-term legitimacy and public confidence.
Pilihan Rasional Wisatawan Mengunjungi Desa Wisata Kubu Gadang Muhammad Ziqri; Afriza Afriza; Azwar Azwar
Jurnal Ilmiah Muqoddimah: Jurnal Ilmu Sosial, Politik dan Hummaniora Vol 9, No 4 (2025): November 2025
Publisher : Universitas Muhammadiyah Tapanuli Selatan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31604/jim.v9i4.2025.2462-2471

Abstract

Keberhasilan pembangunan sektor pariwisata sangat ditentukan oleh tingkat kunjungan wisatawan ke suatu destinasi. Penelitian ini mengkaji fenomena lonjakan kunjungan wisatawan di Desa Wisata Kubu Gadang, Kota Padang Panjang, Sumatera Barat, yang mencatat peningkatan drastis sebesar 425% dari tahun 2022 ke 2023.Penelitian ini menggunakan pendekatan pragmatis dengan metode campuran (mixed methods) tipe paralel konvergen, melibatkan kuesioner terhadap 394 responden, wawancara mendalam dengan 16 informan (11 wisatawan dan 5 pengamat), serta studi dokumen. Analisis data kuantitatif menggunakan distribusi frekuensi dan tabulasi silang, sedangkan data kualitatif dianalisis melalui reduksi data, penyajian dalam matriks, dan penarikan kesimpulan. emuan utama mengidentifikasi dua kategori alasan kunjungan: pertama, alasan kunjungan perdana mencakup keunikan kuliner tradisional dengan sistem transaksi koin kayu, atraksi kesenian Silek Lanyah dan Fashion Show Baju Saisuak, keindahan pemandangan alam dengan latar tiga gunung, fungsi sebagai tempat wisata edukasi partisipatif, dan reputasi sebagai pusat pembelajaran pengembangan desa wisata berkelanjutan; kedua, alasan kunjungan berulang meliputi kualitas pelayanan Pokdarwis yang inklusif dan fleksibel, keterjangkauan biaya dengan persepsi value for money tinggi, atmosfer destinasi yang tenang dan nyaman, serta keramahan autentik masyarakat lokal. Analisis menggunakan Teori Pilihan Rasional James S. Coleman mengungkapkan bahwa wisatawan melakukan kalkulasi cost-benefit multidimensional yang tidak hanya mempertimbangkan aspek ekonomi, tetapi juga nilai budaya, edukasi, dan kontribusi sosial, dengan modal sosial komunitas berperan sebagai competitive advantage krusial dalam keberlanjutan destinasi
Social Responsibility of PT Asam Jawa to the Impacted Community as a Social Conflict Management Strategy Rahma Hayati Harahap; Afrizal *; Azwar *
Sodality: Jurnal Sosiologi Pedesaan Vol. 7 No. 3 (2019): Sodality: Jurnal Sosiologi Pedesaan
Publisher : Departement of Communication and Community Development Sciences, Faculty of Human Ecology

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (165.633 KB) | DOI: 10.22500/sodality.v7i3.27532

Abstract

One important issue in the expansion of oil palm plantations in Indonesia is the massive escalative conflict between plantation companies and affected communities. This article discusses the conflict management by an oil palm plantation company, PT Asam Jawa. Using Lewis Coser's safety valve theory, this article presents the analysis of research about the impacts of the CSR program implemented by PT Asam Jawa on the dynamics of conflict between affected people and the company. The question answered is whether the application of CSR can be an alternative effort to manage conflicts between PT Asam Java and people affected, happening since the company started its operations. The results showed that although PT Asam Jawa implemented an extensive CSR program, the CSR program carried out by PT Asam Jawa did not function as a safety valve, because the people who were in conflict with companies related to the land used by PT Asam Jawa  were excluded by the company as recipients of CSR funds.