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Journal : Science Midwifery

The influence of burden and discipline of medical record personnel on performance and work motivation in hospitals Laelani, Sofi Nur Eka April; Ramadhan, Yanuar; Hilmy, Mohammad Reza; Kusumapradja, Rokiah; Nofierni, Nofierni
Science Midwifery Vol 12 No 4 (2024): October: Health Sciences and related fields
Publisher : Institute of Computer Science (IOCS)

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/midwifery.v12i4.1675

Abstract

Background: In the process of achieving good employee performance, of course there are several factors that can influence it. From the results of observations and interviews conducted by the author, there are several problems that are indicated related to the performance of outpatient medical records personnel at Berkah Pandeglang Regional Hospital. This problem is one of the triggers for the low performance of medical records personnel. Performance-related problems encountered in hospitals include workload, work discipline, knowledge, leadership style and motivation. Aims: to determine the factors related to workload, work discipline and work motivation of medical record personnel on the performance of medical record personnel. Methods: This research is quantitative observational research. The population in this study was all 52 medical records employees. The sampling technique in this research is total sampling, where the sample taken is the same as the population. The sampling technique in this research is total sampling, where the sample taken is the same as the population. Results: Based on the results of the Sobel test, the significance value of the Work Load (X1) – work motivation (Z) – performance of Medical Record Personnel (Y) path is 0.007 < 0.05 with a calculated T value of 2.353 > 1.675, it concluded that work motivation is able to mediate the relationship between workload and the performance of Medical Records Personnel. Conclusion: Based on the results, it shows that work motivation can significantly mediate the influence of workload and work discipline on the performance variables of medical record personnel.
Co-Authors Agnes Nathania Yostin Agusdini Agusdini Agusman, Heru Aini Nadhifah Alkatiri, Fauzi Ahmad Amperajaya, Derajat Anandaputri, Elisabet Anastina Tahjoo Anastina Tahjoo Anastina Tahjoo Arham Irzan Arief Suwandi Arif Sebastian Arrozi, Muhammad Fachrudin Aunurrofiq, Fadli Christever, Christever Clarisa Clarisa Dewi Sandra Duta Liana Dwi Yanti Elok Palupi Erry Yudhya Mulyani Eva Khodijah Febrian Pramana Putra Fernando Pausoan Gultom, Doddy Gracesia kwannandar Gultom, Doddy Fernando Pausoan Gumilang, Dicky Han, Dji Bui Hartanto, Antonius Ferdie Hasyim Hasyim Herlinawati Herlinawati Hilmy, M Reza Hilmy, Mohammad Reza Iis Istifaiyatuddianah Jus'at, Idrus Kemala Rita Kemala Rita Wahidi Kustiawan, Unggul Kusumapradja, Rokiah Laelani, Sofi Nur Eka April lestari, intan ayu M. Derajat Amperajaya M. Derajat Amperajaya Mashudani, Lizda Mohamad Reza Hilmy Monica Monica, Monica Muhammad Fachruddin Arrozi Adhikara Muliawan, Marjono Munawar Munawar Mus Aida NINGSIH, RYLLA Nurrohman Hardiansyah Pajriani, Nia Yunia Pamungkas, Rian Patmawati, Debby Rahman, Alfian Raudani Rasipin Rasipin RATNA INDRAWATI Rian Adi Pamungkas Ridwan, Saepul Rita Wahidi, Kemala Roesfiansjah Rasjidin Royyadi Chandra Samatha Amelia Putri sandra dewi Sandra Dewi Saptaningsih, Agusdini Banun Sugino Kesuma Karo Karo Samura Supriyantoro Supriyantoro Susanti Sugianto Syah , Tantri Yanuar Rahmat Syina, Ibnu Tahjoo, Anastina Tantri Yanuar Rahmat Syah Tri Handoko Ulfa, Zuriyati Venera, Gaby Wahidi, Kemala Rita Wongso, Erni Suryani Yanuar Ramadhan Yaputra, Steven Kristianto