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Analysys of Consumer Buying Behavior of Goods and Services Using The Naïve Bayes Method and Clustering Study in The Computer Service Shop Fahmi, Muchammad Alvi Nur; Marisa, Fitri; Conteh, Alusine
Journal of Information Technology application in Education, Economy, Health and Agriculture Vol. 1 No. 1 (2024): February
Publisher : Lumina Infinity Academy Foundation

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Abstract

Based on the observation results at Anik Komputer as a company providing computer, printer, and other device services, online sales results have a significant influence on revenue generation. Therefore, it is necessary to know the most significant factors that influence consumers to buy goods and services online. This study aims to identify factors that influence purchasing decisions, evaluate consumer behavior patterns, and propose strategic steps based on web intelligent. The analysis method uses Data Mining with the Naïve Bayes and Clustering algorithms. The results of this study indicate that the factors that influence purchasing decisions at Anik Komputer are price, customer reviews, and stock availability. Customer segmentation based on purchasing patterns through Clustering analysis produces three main segments, namely loyal customers (30% of total customers) who contribute the most to total sales of 40%, price sensitive customers (50% of total customers) who contribute 45% to sales, and new customers (20% of total customers) who contribute 15% to sales. This analysis provides deeper insight into consumer behavior that can be applied in intelligent web-based marketing strategies to increase the effectiveness and efficiency of online sales.
Analysis of Restaurant Ordering Patterns Using Apriori Algorithm Marisa, Fitri; Badrussalam, Nanda; Ahmad, Sharifah Sakinah Syed; Vitianingsih, Anik Vega; Maukar, Anastasia L
Journal of Information Technology application in Education, Economy, Health and Agriculture Vol. 2 No. 2 (2025): June
Publisher : Lumina Infinity Academy Foundation

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This study implements the Apriori algorithm to analyze ordering patterns in home-based restaurants, specifically Dapur Mb Yani. Sales transaction data for three weeks shows that the Geprek Sambal Merah, Geprek Sambal Ijo, and Ayam Crispy menus are the most frequently ordered items, both individually and in combination. The combination of Geprek Sambal Merah, Ayam Crispy, and Es Teh has a high association value, making it a candidate for bundling promotions, while the strong relationship between Geprek Sambal Merah and Geprek Sambal Ijo opens up opportunities for special offers involving both menus. These results help restaurant managers design more effective promotional strategies, manage ingredient stocks efficiently, and improve customer experience. The application of the Apriori algorithm proves its relevance in supporting data-based decisions, especially for small businesses, as well as opening up opportunities for further development in the culinary industry.
Co-Authors Addian Nur Rijal Adi Masliardi Agustinus Noertjahyana Ahmad, Sharifah Sakinah Syed Akbar, Ismail Ali muhajir, Ali Alifia Nandira Maharani Anastasia Lidya Maukar Andy Hardianto Anik Vega Vitianingsih Anjani, Sofia Puspa Araujo, Aprilio Demetrius De Arie Restu Wardhani Arisanti, Diah Aviv Yuniar Rahman Badrussalam, Nanda Baehaqi Bagas Imadani Putra, Alif Bambang Amir Alhakim Bura, Audyel Umbu Chatarina Umbul Wahyuni Christine Ulina Tarigan Conteh, Alusine Dahlia Denny Bernardus Dewa Oka Suparwata Dini Kristianti, Dini Domingos Sinorio de Araujo, Domingos Dwi Fita Heriyawati Dwi Purnomo Efendi, Dedi Usman Elok Novita Fahmi, Muchammad Alvi Nur Fatmawati, Amelia Firman Hidayat Firman Nurdiyansyah Firman Nurdiyansyah, Firman Hajar Mukaromah Handajani, Endah Tri Esti Handini, Mia Hardiyanto, Andy Haryanto, Kurniawan Wahyu Ika Pranita Siregar Imran, Hamzah Al Indah Dwi Mumpuni Indra Dharma Wijaya, Indra Dharma Istiadi jauhar, afif Judijanto, Loso Khamaludin, Khamaludin KRISTIAWAN KRISTIAWAN Kushariyadi Kushariyadi Ladopurab, Bartolomeus Wadan Larasati, Isbalaikana Luruk, Maria Ovalia Mahmudin Mahmudin, Mahmudin Mardiana Andarwati Margaret Stevani Marilaeta Nurak, Yulita Maukar, Anastasia Maukar, Anastasia L Maukar, Anastasya Lidya Mausa Agrevinna Meidy Diliana Agustin Nahak, Redemtus Neno, Adi nisti, Melita Nova Ch. Mamuaya NURDIANSYAH, FIRMAN Nurfitri, Indah Karminia Pradana, Teguh Pramisela, Intan Yosa Pramudita, Atanasia Prissiani Andi Ningrum Purnamasari, Putri Indah Puspitarini, Erri Wahyu Putra, Dimas Rossiawan Hendra Putra, Rangga Pahlevi Putri, Avira Maresa Putri, Chauliyah Fatma Putri, Jessica Ananda Rena Augia Putrie Rivaldiknas Gampar, Philipus Rizal, Moch Arif Samsul Rochmawati, Sofi Nur Rosario, Maria Madalena Do Rudy Joegijantoro, Rudy Salmanarrizqie, Ageng Sidi, Husri Slamet Riyadi, Slamet Riyadi Sofyan Rachma Danni, Muhammad Sufa, Siska Armawati Sufianto, Dani Suksmawati, Affi Nizar Susti Rumianti Uda, Tonich Ulfah Rahamawati, Ulya Un, Fransiskus Deni Wahyu Iriananda, Syahroni Warda Indadihayati Wardianto, Wardianto Wijaya, Indra Darma Yudi Kristyawan, Yudi Zangana, Hewa Majeed