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All Journal Jurnal Manajemen Terapan dan Keuangan Journal of Business & Banking Jurnal Pamator : Jurnal Ilmiah Universitas Trunojoyo Madura DERIVATIF YUME : Journal of Management Jurnal Maksipreneur: Manajemen, Koperasi, dan Entrepreneurship Jurnal Manajerial Ecobisma (Jurnal Ekonomi, Bisnis dan Manajemen) International Journal of Economics Development Research (IJEDR) Jurnal EK dan BI Jurnal Ilmu Manajemen Profitability Jurnal Manajemen Pendidikan dan Ilmu Sosial (JMPIS) Jurnal Orientasi Bisnis dan Entrepreneurship Jurnal Ekonomi, Manajemen dan Perbankan (Journal of Economics, Management and Banking) Jurnal Bingkai Ekonomi (JBE) Aurelia: Jurnal Penelitian dan Pengabdian Masyarakat Indonesia Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Journal of Management Studies and Development Research Horizon Journal of Management, Economic, and Accounting Jurnal Literasi Pengabdian dan Pemberdayaan Masyarakat Journal Metaverse Adpertisi Proceeding of International Conference on Humanity Education and Society Indonesian Journal of Economics, Business, Accounting, and Management
kusuma, nala tri
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Dentistry Economics, Econometrics & Finance Education Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Social Sciences Other

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Journal : Research Horizon

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Job Satisfaction Bridges Contract Violation and Turnover Intention Priyatmika, Risma Ayu; Kurniawan, Ignatius Soni; Kusuma, Nala Tri
Research Horizon Vol. 5 No. 6 (2025): Research Horizon - December 2025
Publisher : LifeSciFi

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54518/rh.5.6.2025.831

Abstract

Employee retention is a critical challenge in public sector organizations, where unmet expectations and organizational misalignments can influence workforce stability. Psychological contract violations, perceived breaches of unwritten organizational promises, have been linked to decreased job satisfaction and increased turnover intentions. However, limited empirical studies examine the mediating role of job satisfaction in this relationship within public institutions. This study aims to investigate how psychological contract violation affects turnover intention and whether job satisfaction mediates this effect. Quantitative research was conducted using a survey of 70 employees, with data analyzed through Partial Least Squares-Structural Equation Modeling (PLS-SEM) using SmartPLS. Results indicate that psychological contract violations significantly reduce job satisfaction and increase turnover intentions. Job satisfaction negatively affects turnover intentions and partially mediates the relationship between contract violation and intention to leave. These findings highlight the importance of aligning organizational promises with employee expectations. Implications suggest that public institutions should enhance communication, implement clear policies, and provide career development opportunities to strengthen employee satisfaction and retention.
Co-Authors Agus Dwi Cahya Ambar Lukitaningsih Ananda, Deanissa Setya Astuti, Reni Puji Asy, Martinus Andika Audita Nuvriasari Azis, Muhammad Nur Berlian, Aleandra Rizki Cahyani, Eni Dodok, Kasilda Fatra, Nargadias Fitriana, Anita Wahyu Gendro Wiyono Grace, Giovani Hidayat, Merlin Hutami, Lusia Tria Hatmanti Ignatius Soni Kurniawan Ika Lestari, Luthfiyyah Ismarsanto, Falya Ikhlimarisqi Kasidi, Davet Key, Natasha Kins Kusuma Chandra Kirana, Kusuma Chandra Kusuma, Nanda Perdi Lavendasari, Lusei Marwanti, Retno Deni Megarani, Shifa Mubarkah, Ahmad Hanif Nonik Kusuma Ningrum Nugroho Heri Cahyono Nugroho, Rahmanda Angger Nur Jannah, Dewi Karomatun Nur Rahmawati Pratama, Rohmawan Adi Pratama, Yhoga Heru Prayekti Prayekti, Prayekti Priyatmika, Risma Ayu Putri Dwi Cahyani, Putri Dwi Rachma, Chintya Thalita Rahayu, Niken Wulan Rayona, Nyoman Rayya Restanti, Yusni Sanjaya, Machmud Zain Alwi Saputro, Enzo Sungsang Sari, Susi Dian Martha Septyarini, Epsilandri Subiyanto, Didik Titik Desi Harsoyo, Titik Desi ULFATUN NIKMAH Usada, Dinda Theresia Utami, Sabina Sandriani Wibowo, Arif Ardy Yolanda, Novia