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All Journal Jurnal Sibermas (Sinergi Pemberdayaan Masyarakat) Proyeksi: Jurnal Ilmu-Ilmu Sosial dan Humaniora Jurnal Pusat Studi Pendidikan Rakyat (PUSDIKRA) SENGKUNI Journal (Social Science and Humanities Studies) Research Review: Jurnal Ilmiah Multidisiplin Provider Jurnal Ilmu Pemerintahan (PROJIP) Jurnal Media Administrasi Public Policy Journal Madani: Multidisciplinary Scientific Journal Jurnal Pengabdian Masyarakat Bangsa Jambura Journal of Administration and Public Service Jurnal Ekonomi, Akutansi dan Manajemen Nusantara Socius: Social Sciences Research Journal Al-Zayn: Jurnal Ilmu Sosial & Hukum Journal of Innovative and Creativity JianE (Jurnal Ilmu Administrasi Negara) Kybernology : Jurnal Ilmu Pemerintahan Dan Administrasi Publik Parlementer : Jurnal Studi Hukum Dan Administrasi Publik Konstitusi: Jurnal Hukum, Administrasi Publik, dan Ilmu Komunikasi Ulil Albab Kajian Administrasi Publik dan ilmu Komunikasi Studi Administrasi Publik dan ilmu Komunikasi Indonesian Journal of Social Science and Education Jurnal Manajemen, Bisnis dan Kewirausahaan Administratie: Jurnal Administrasi Publik
Romy Tantu
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Pengaruh Pendidikan dan Pelatihan (Diklat) terhadap Kinerja Pegawai di Dinas Pendidikan Kebudayaan Provinsi Gorontalo Zulpani Alimudin; Rustam Tohopi; Romy Tantu
Studi Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 1 (2026): Februari : Studi Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/studi.v3i1.957

Abstract

This study aims to determine the influence of Diklat on employee performance at the Department of Education and Culture of Gorontalo Province. The sample in this study consisted of 58 respondents. The data used in this research were primary. Data collection was conducted through the distribution of questionnaires. The data analysis technique employed was simple linear regression. The results of this study indicate that Diklat have a positive and significant influence on employee performance at the Department of Education and Culture of Gorontalo Province, with a coefficient of determination of 66.90%, while the remaining 33.10% is influenced by other variables not examined in this study, such as organizational culture, work environment, leadership, career management, work commitment, work supervision, and information technology within the organization. The positive test results imply that the improvement in employee performance at the Department of Education and Culture of Gorontalo Province occurs due to intensive Diklat that align with the needs of human resource development in public sector organizations.
OPTIMALISASI PENERAPAN STANDAR PELAYANAN PUBLIK DI DINAS TENAGA KERJA KOPERASI DAN UMKM KOTA GORONTALO Harun, Liana Aulia; Tohop, Rustam; Tantu, Romy
Administratie: Jurnal Administrasi Publik Vol. 6 No. 2 (2024): Administratie: Jurnal Administrasi Publik
Publisher : Universitas Djuanda

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

The objective of this study is to examine the Gorontalo City Manpower, Cooperatives, and MSME Agency's optimal implementation of public service standards in terms of service procedures, completion times, costs, service products, facilities and infrastructures, and service providers' competency. This research methodology combines qualitative data analysis with a descriptive technique. Three methods are used to acquire data: documentation, interviews, and observation. The Gorontalo City Manpower, Cooperatives, and MSME Agency has adopted the Optimal Implementation of Public Service Standards in accordance with government regulations and specified provisions, based on the results of research done inside the agency. This condition is evident in the following ways: (1) business actors can easily understand the service procedures; (2) the completion time is limited to one day; (3) there are no service costs because all services are provided without charge; (4) the service product successfully meets the expectations of the business actors; (5) facilities and infrastructures are still incompatible with providing business actors with comforts; and (6) the service officers are competent and have served business actors fairly and pleasantly. Thus, it can be said that there are still issues that need to be fixed with the Gorontalo City Manpower, Cooperatives, and MSME Agency's Optimal Implementation of Public Service Standards.
Integrasi Job Analysis dan Workload dalam Analisis Beban Kerja OPD Pelayanan Publik di Gorontalo Sri Yulianty Mozin; Romy Tantu; Danil Y Patah; Julia Brigit Djaafar; Fasya Apriliyana Thaib; Putri Adabu
Jurnal Ekonomi, Akutansi dan Manajemen Nusantara Vol. 5 No. 1 (2026): Edisi Mei - Agustus
Publisher : Utiliti Project Solution

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Ketidakseimbangan beban kerja pada organisasi sektor publik merupakan isu strategis dalam pengelolaan sumber daya manusia, terutama pada Organisasi Perangkat Daerah (OPD) yang memiliki intensitas layanan publik tinggi. Penelitian ini bertujuan mengevaluasi kondisi overload pada OPD pelayanan publik di Gorontalo melalui integrasi analisis jabatan dan analisis beban kerja, serta mengkaji keterkaitannya dengan struktur belanja daerah dan kondisi sektor informal. Penelitian menggunakan pendekatan kualitatif dengan desain studi kasus berbasis analisis dokumen terhadap struktur organisasi OPD, uraian jabatan, data Anggaran Pendapatan dan Belanja Daerah (APBD), publikasi statistik daerah, dan regulasi terkait restrukturisasi birokrasi. Hasil penelitian menunjukkan bahwa sebagian besar OPD pelayanan publik berada pada kategori overload, terutama pada unit dengan kompleksitas layanan tinggi seperti administrasi kependudukan, kesehatan, pendidikan, dan perizinan. Dominasi belanja operasional dalam APBD serta tingginya aktivitas sektor informal terbukti meningkatkan intensitas layanan dan tekanan kerja organisasi. Temuan ini menegaskan bahwa overload pada OPD merupakan fenomena sistemik yang dipengaruhi oleh interaksi faktor internal organisasi dan konteks sosial ekonomi daerah. Oleh karena itu, integrasi analisis jabatan dan analisis beban kerja menjadi pendekatan penting dalam mendukung perencanaan tenaga kerja yang lebih proporsional, adaptif, dan berbasis konteks daerah.
Pengelolaan Sumber Daya Manusia dalam Implementasi Program Makanan Bergizi Gratis : (Studi Kualitatif pada SPPG di Bone Bolango) Sri Yulianti Mozin; Romy Tantu; Tiara Primasari A Olii; Ria Khairunnisa J Kaharu; Sandra Van Gobel
Al-Zayn: Jurnal Ilmu Sosial, Hukum & Politik Vol 4 No 3 (2026): 2026
Publisher : Yayasan pendidikan dzurriyatul Quran

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61104/alz.v4i3.5342

Abstract

Penelitian ini menggunakan pendekatan kualitatif dengan jenis studi kasus. Data diperoleh melalui observasi langsung serta analisis dokumen resmi, seperti Pedoman Makan Bergizi Gratis di Satuan Pendidikan dan Petunjuk Teknis Tata Kelola Penyelenggaraan Program MBG yang diterbitkan oleh Badan Gizi Nasional. Analisis data dilakukan dengan model interaktif melalui tahapan reduksi data, penyajian data, dan penarikan kesimpulan. Hasil penelitian menunjukkan bahwa meskipun program telah memiliki pedoman teknis yang jelas, pelaksanaannya di tingkat daerah belum sepenuhnya optimal. Ditemukan berbagai permasalahan, seperti tumpang tindih pembagian tugas, koordinasi yang belum terstruktur, pengawasan yang belum optimal, keterbatasan kompetensi pelaksana, serta sarana pendukung yang belum memadai. Kondisi ini menunjukkan adanya kesenjangan antara standar yang ditetapkan dengan praktik di lapangan. Penelitian ini menyimpulkan bahwa pengelolaan sumber daya manusia menjadi faktor kunci dalam keberhasilan implementasi program, sehingga diperlukan penguatan kapasitas, perbaikan koordinasi, serta peningkatan fungsi pengawasan agar pelaksanaan program dapat berjalan lebih efektif.
Pengaruh Kualitas Pelayanan Publik terhadap Tingkat Kepuasan Masyarakat di Kantor Camat Kabila Kabupaten Bone Bolango Meriska Idji; Yakob Noho Nani; Romy Tantu
Kajian Administrasi Publik dan ilmu Komunikasi Vol. 3 No. 2 (2026): Juni: Kajian Administrasi Publik dan ilmu Komunikasi
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/kajian.v3i2.1033

Abstract

PPublic services consist of various efforts undertaken by government institutions to meet the needs of the community for administrative services, information, and public goods. The quality of public services is an important factor in determining the level of public satisfaction with government performance. This study aims to determine the effect of public service quality on community satisfaction at the Kabila District Office, Bone Bolango Regency. The research employed a quantitative approach with a correlational design to analyze the relationship between service quality and public satisfaction. Data were collected from service users and analyzed using statistical techniques to measure the strength of the relationship between the variables. The findings indicate that the quality of public services has a positive and significant influence on public satisfaction in Kabila District, Bone Bolango Regency. The coefficient of determination shows that service quality contributes 61.20% to public satisfaction, while the remaining 38.80% is influenced by other factors such as service fees, accessibility, service speed, information availability, officers’ attitudes, trust, facilities, comfort, and public expectations and experiences. These results demonstrate that improving service quality can increase public satisfaction and strengthen community trust in government institutions. Therefore, continuous efforts to improve service quality are essential to achieve better public service performance.
Dampak Sosial Masyarakat pada Program PKH di Desa Dulupi Kecamatan Dulupi Kabupaten Boalemo Mifta Khulzannah Saidi; Zuchri Abdussamad; Romy Tantu
Research Review: Jurnal Ilmiah Multidisiplin Vol. 4 No. 1 (2025): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2025 - Juli 2025)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v4i1.194

Abstract

This research aims to examine the social impact of the implementation of the Family Hope Program (PKH) on the community in Dulupi Subdistrict, Boalemo Regency. The PKH program, as one of the government's efforts to alleviate poverty through conditional social assistance, has various social implications at the village level. The research approach used is descriptive qualitative, with data collection techniques through observation, in-depth interviews, and documentation. Rawls' theory of social justice is used as the analytical framework in this research, with indicators consisting of beneficiary fairness, social eligibility selection, and transparency in social distribution. The research findings indicate that there was inequality in the selection process of PKH beneficiaries, leading to social jealousy among the community. Additionally, the distribution mechanism of assistance was deemed lacking in transparency, resulting in distrust among some people toward the village government. Although this program helps improve access to education and health care for beneficiary families, there were indications of dependency on assistance and weak economic empowerment of the community. Therefore, there is a need for periodic evaluation, improved validation of beneficiary data, and strengthened socialization functions to ensure the program runs more fairly, transparently, and effectively in enhancing sustainable community well-being.
Analisis Partisipasi Masyarakat dalam Pembangunan Desa di Desa Saluan Kecamatan Moilong Kabupaten Banggai Provinsi Sulawesi Tengah Alviana; Yacob Noho Nani; Romy Tantu
Research Review: Jurnal Ilmiah Multidisiplin Vol. 5 No. 1 (2026): Research Review: Jurnal Ilmiah Multidisiplin (Februari 2026 - Juli 2026)
Publisher : Transbahasa

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54923/researchreview.v5i1.375

Abstract

This study aims to analyze community participation in village development in Saluan Village, Moilong District, Banggai Regency, Central Sulawesi Province based on Cohen and Uphoff’s participation theory, which encompasses decision-making, implementation, benefit utilization, and evaluation stages. A qualitative descriptive approach was employed. Data were collected through observation, interviews, and documentation involving village government officials, members of the Village Consultative Body (BPD), and community members of Saluan Village. Data were analyzed using the Miles and Huberman model, including data reduction, data display, and conclusion drawing. The findings reveal that community participation has occurred throughout all stages of village development, although the level of involvement remains uneven. In the decision-making stage, participation was reflected through attendance at Village Development Planning Meetings (MusrenbangDes), submission of development proposals, and responses to development programs. However, participation was influenced by limited public awareness and the dominance of certain groups in deliberative forums. During the implementation stage, participation was mainly demonstrated through labor contributions in mutual cooperation activities and the Cash-for-Work Program (PKT). In the benefit utilization stage, community members utilized development outcomes to support their social and economic needs. In the evaluation stage, participation was manifested through the provision of feedback, criticism, and suggestions as a form of social control. The study concludes that community participation has been present across all development stages, but greater involvement in decision-making is needed to achieve more participatory and sustainable village development.
The Influence of Organizational Culture on Employee Performance at the Gorontalo City Transportation Office Lutfiya Tangahu; Rusli Isa; Romy Tantu
Public Policy Journal Vol 6, No 3 (2025)
Publisher : Universitas Negeri Gorontalo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37905/ppj.v6i3.3169

Abstract

This study aims to find out how Organizational Culture Affects Employee Performance at the Gorontalo City Transportation Office. Data collection is carried out by Observation, Documentation, and Questionnaire which is distributed to employees working at the Gorontalo City Transportation Office. Data analysis was carried out using a quantitative method, namely to test the influence of independent variables and bound variables. The data analysis technique uses simple linear regression analysis. The results of this study show that based on the results of a simple regression test, there is an influence between variable X (Organizational Culture) and variable Y (Employee Performance). The coefficient has a significant positive value, which means that the organizational culture variable has an effect on the employee performance variable, which is 0.283. The constant value is 63,801, if there is no organizational culture value, then the employee performance value is 63,801. For every one percent increase in organizational culture, the employee performance value increases by 0.283. The coefficient has a positive value that if the organizational culture increases, the employee performance increases, and from the results of the determination coefficient test shows that the influence of organizational culture variables is 41.8%. This is evidenced by the determination coefficient test, which is with an R value of 0.418, meaning that the overall organizational culture variable has an influence of 41.8% on the employee performance variable. While the remaining 58.2% was influenced by other variables that were not studied in this study. Therefore, for the next researcher to be able to add other independent variables that are not included in this study
PENGELOLAAN KEARSIPAN DI KELURAHAN LEATO SELATAN DALAM UPAYA PENINGKATAN AKUNTABILITAS PUBLIK saleh palilati; Yakob Noho Nani; Romy Tantu
Jambura Journal of Administration and Public Service Vol 6, No 2 (2026): Volume 6 Nomor 2 April 2026
Publisher : Gorontalo State University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37479/jjaps.v6i2.38351

Abstract

Penelitian ini bertujuan untuk mengetahui dan mendiskripsikan (1) proses kearsipan pada tahap pengawasan (2) proses kearsipan pada tahap penyimpanan (3) proses pengawasan pada tahap pengamanan. Pendekatan yang digunakan yaitu kualitatif dengan jenis penelitian deskriptif. Pengumpulan data menggunakan observasi, wawancara, dan dokumentasi. Pengelolaan kearsipan merupakan bagian penting dalam mendukung tertib administrasi dan akuntabilitas publik pada instansi pemerintahan tingkat kelurahan. Penelitian ini bertujuan untuk mendeskripsikan dan menganalisis pengelolaan kearsipan di Kelurahan Leato Selatan yang difokuskan pada tiga tahapan, yaitu tahap pengawasan, tahap penyimpanan, dan tahap pengamanan arsip. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif. Teknik pengumpulan data dilakukan melalui wawancara, observasi, dan dokumentasi, dengan informan utama meliputi lurah, sekretaris kelurahan, dan aparat kelurahan yang terlibat langsung dalam pengelolaan arsip. Hasil penelitian menunjukkan bahwa pada tahap pengawasan, pengelolaan arsip telah dilakukan melalui pencatatan dokumen masuk dan keluar serta pengecekan rutin untuk menjaga ketertiban administrasi. Pada tahap penyimpanan, arsip disusun dan dikelompokkan berdasarkan jenis, fungsi, dan tingkat kepentingannya sehingga memudahkan proses temu kembali dokumen. Selanjutnya, pada tahap pengamanan, arsip dilindungi dari kerusakan, kehilangan, dan akses yang tidak berwenang guna menjaga keaslian dan keutuhan informasi. Secara keseluruhan, pengelolaan kearsipan di Kelurahan Leato Selatan telah berjalan sesuai dengan prinsip manajemen kearsipan dan mendukung akuntabilitas publik, meskipun masih dilakukan secara manual sehingga perlu dikembangkan melalui pemanfaatan sistem kearsipan berbasis digital.
Public Value Creation sebagai Penggerak Transformasi Pelayanan Publik Kontemporer Sri Yulianty Mozin; Romy Tantu; Rahmatia Pakaya; Alexander H. Badjuka
Parlementer : Jurnal Studi Hukum dan Administrasi Publik Vol. 3 No. 1 (2026): Maret: Parlementer : Jurnal Studi Hukum dan Administrasi Publik
Publisher : Asosiasi Peneliti dan Pengajar Ilmu Hukum Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/parlementer.v3i1.1599

Abstract

The transformation of public services has become a key priority in public administration reform, driven by growing public demands for government services that are more responsive, transparent, and oriented toward the public interest. In this context, the concept of Public Value Creation has emerged as an approach that emphasizes the creation of social value as the primary objective of public service delivery. This study aims to analyze the role of Public Value Creation as a conceptual framework in public service transformation oriented toward the public interest. The study employs a qualitative approach through a literature review, examining various relevant academic sources on public value theory, contemporary public administration, and public service transformation. The findings indicate that Public Value Creation plays a role in driving a paradigm shift in public service from an administrative bureaucratic orientation toward service focused on creating social benefits for the community. This approach also strengthens a community-centered service orientation, fosters collaboration between the government and various stakeholders, and supports public service innovation, including through the utilization of digital technology. The implications of this research suggest that the concept of public value can serve as a conceptual foundation for the government in designing more inclusive public service policies and innovations  
Co-Authors Abdul Hafit Abdullah Adeliptia Abdullah Alexander H. Badjuka Alviana Aprijal Rajak Arit Pratama Putra Lihawa Bayahu, Amelia Putri Utami Citra Amanda Harun Dalila, Margaretha H. Danial, Titin A Danil Y Patah Darminto Abuba Edis Adelia Dunggio Fasya Apriliyana Thaib Fazria Bagi Fenti Prihatini Dance Tui Gendis Eka Fadillah Harun, Liana Aulia Huntua, Fadilla S. Ibel Stefani Putri Intan Juleyka Halid Irawaty Igirisa Irzah Nabila Indama Ismet Sulila Iwan Adam Jihan Aprilia Dai Julia Brigit Djaafar Juriko Abdussamad Kiayi, Merlis Kuke, Sri Dewanti Lutfiya Tangahu M. Uloli, Nazwa Aulia Maryam I. Ngguti Melani, Marcely Meriska Idji Mifta Khulzannah Saidi Moh Al Rizky K. Ali Mozin, Sri Yulianty Muhammad Riyan Mananu Najwa Safana Nani, Yakop Noho Neviya Ardana Katili Ni Luh Suwastini Nopal R. Abas Pakaya, Rahmatia Panigoro, Firmansyah Pattipeilohy, Jesicha Agnesia Poliyama, Magfirah Putri Adabu Radjak, Farhan Moh Rahman, Fidyawati Abdul Raihan Alamsyah Hilapah Razak, Nur Oktaviani Ria Khairunnisa J Kaharu Riefqa Dwisagita Laya Rosman Ilato Ruaida Kadir Rusli Isa Sabrina Meamogu Sakira Achmad Alamri saleh palilati Sandra Van Gobel Siti Fadilah Atjil Siti Nurain Tuna Siti Rahmawati Lakadjo Siti Rukiah Yusup Sri Rahayu Pakaya Sri Yulianti Mozin Sri Yulianti Mozin suci, Dhea Ananda Sumaga, Siti Anisa Susila, Ismet Syamsyah, Nur Tamaun, Witarti Tiara Primasari A Olii Tohop, Rustam Tohopi, Rustam Usman, Fadli Wal Fajri Yacob Noho Nani Yakob Noho Nani Yakob Noho Nani Yayu Manjoe Yuliana Latongko Yusuf, Ismiyati Zavicka Aulia Natasya Zuchri Abdussamad Zulpani Alimudin