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Perilaku Birokrasi dan Pemanfaatan Teknologi Online Single Submission (OSS): Upaya Percepatan Investasi di Daerah Berkembang Sari, Nur Mulyani; Hidayat, Bachtari Alam; Sinaga, Rika Destiny
Nakhoda: Jurnal Ilmu Pemerintahan Vol 24 No 1 (2025)
Publisher : Laboratorium Jurusan Ilmu Pemerintahan FISIP Universitas Riau

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35967/njip.v24i1.802

Abstract

Bureaucratic behavior in Indonesia is often criticized for being slow, convoluted, and lacking transparency, ultimately reducing investor interest at the regional level. Meanwhile, business actors frequently face challenges in understanding and utilizing the Online Single Submission (OSS) system, particularly due to limited socialization, low digital literacy, and mismatches between the system and practical needs. Ogan Ilir Regency, as a developing region in South Sumatra Province, holds significant investment potential. However, investment acceleration in the region remains suboptimal. This study aims to analyze the influence of bureaucratic behavior and business actor behavior in the implementation of the OSS system on investment acceleration in Ogan Ilir Regency. This study employed a descriptive quantitative approach. The independent variables were bureaucratic behavior (X1) and business actor behavior (X2), while the dependent variable was investment acceleration (Y). The sample was determined using total sampling, involving 50 respondents consisting of licensing bureaucrats, business actors who use OSS, local government officials, and IT staff. Data were collected using a questionnaire comprising 26 items, assessed with a 4-point Likert scale. Validity and reliability tests were conducted, and data were analyzed using multiple linear regression with the help of SPSS 25. The results indicate that both bureaucratic behavior and business actor behavior have a significant influence on investment acceleration in Ogan Ilir Regency. The findings affirm that the success of OSS in accelerating investment depends not only on technological infrastructure but also on human behavior. Small and medium enterprises (SMEs) still require special assistance and mentoring to boost their confidence in utilizing digital platforms and complying with regulations. With increasing adaptability of business actors to OSS, investment processes can be expedited, fostering local economic growth and creating a more competitive and inclusive business environment in Ogan Ilir.
Inovasi Digital dalam Pemerintahan: Pengaruh SICARAM terhadap Kinerja Perangkat Daerah Anggraini, Nur; Putra, Raniasa; Hidayat, Bachtari Alam
Matra Pembaruan: Jurnal Inovasi Kebijakan Vol 9 No 1 (2025)
Publisher : Research and Development Agency Ministry of Home Affairs

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.21787/mp.9.1.2025.45-59

Abstract

One of the innovations developed by the Ogan Ilir Regency Government is the Information System for Monitoring Development Achievement (SICARAM), aimed at facilitating the monitoring and evaluation of planned development outcomes. This study aims to analyze the influence of SICARAM implementation on the performance of local government agencies. The research employed a descriptive quantitative approach, with SICARAM implementation as the independent variable (X) and organizational performance as the dependent variable (Y). The sample consisted of 60 respondents selected using the total sampling method. Data were collected through a Likert-scale questionnaire (1–4) comprising 16 items, which were tested for validity and reliability. The data were analyzed using multiple linear regression with SPSS 25. The results showed that SICARAM implementation has a positive and significant effect on the performance of local government agencies in Ogan Ilir Regency. Although the implementation of SICARAM has been relatively effective, improvements in communication and bureaucratic structure are still needed. The performance of local agencies is generally adequate; however, aspects such as work quantity and timeliness require enhancement. This study recommends strengthening training efforts and simplifying bureaucratic procedures, and suggests further research to explore individual factors such as digital literacy and work motivation in the use of local information systems.