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Journal : International Journal of Electrical and Computer Engineering

Movie recommender chatbot based on Dialogflow Zinke Abdurahman Baizal; Nurul Ikhsan; Ichwanul Muslim Karo Karo; Reinaldo Kenneth Darmawan; Roby Dwi Hartanto
International Journal of Electrical and Computer Engineering (IJECE) Vol 13, No 1: February 2023
Publisher : Institute of Advanced Engineering and Science

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.11591/ijece.v13i1.pp936-947

Abstract

Currently, the online movie streaming business is growing rapidly, such as Netflix, Disney+, Amazon Prime Video, HBO, and Apple TV. The recommender system helps customers in getting information about movies that are in accordance with their wishes. Meanwhile, the development of messaging platform technology has made it easier for many people to communicate instantly. Utilizing a messaging platform to build a recommender system for movies, provides special benefits because people often access the messaging platform all the time. In the Indonesian language, there are many slang terms that the system must recognize. In this study, we build a chatbot on a messaging platform which users can interact with the system in natural language (in Indonesian language) and get recommendations. We use rule-based and maximum likelihood as a method in natural language processing (NLP), and content-based filtering for the recommendation process. The recommender system interaction is built through a conversation mechanism that will form a conversational recommender system. The interaction is based on a chatbot which is built using Dialogflow and implemented on the telegram. We use the accuracy of recommendations and user satisfaction to evaluate the system performance. The results obtained from the user study indicate that the NLP approach provides a positive experience for users. In addition, the system also produces an accuracy value of 83%.
Co-Authors Abil Mansyur, Abil Adawiah Hasyani, Rabiahtul Ade Amelia, Tasya Adidtya Perdana, Adidtya Aditia Sanjaya Ahyar, Khoirul Ananda Khosuri Angelina Prima Kurniati Anggraini, Nisa Putri Aqila Aqila, Aqila Azizul Azhar Ramli Azizul Azhar Ramli Bachruddin Saleh Luturlean Bakti Dwi Waluyo Darari, Muhammad Badzlan Daulay, Leni Karmila Dedy Kiswanto Dian Septiana Dimas Pebrian Supandi Esra Kristiani Sihite Ester Berliana Ritonga, Yolanda Eviyona Laurenta Br Barus Fadillah, Wahyu Nur Falah, Miftahul Fitri Rahayu Fitria, Nur Anisa Gea, Kurnia Mildawati Ginting, Manan Gunawan, Rizky Habibi, Rizki Haraha, Melyana Hariyanto HARIYANTO HARIYANTO Hariyanto Hariyanto Hariyanto, Hariyanto Hendriyana Hendriyana Heru Nugroho Husna Batubara, Shabrina Ida Ayu Putu Sri Widnyani Jodi Kusuma Juan Steiven Imanuel Septory Justaman Arifin Karo Karo Karo karo, Justaman Arifin Karo Karo, Justaman Arifin Landong, Ahmad Lorinez S, Yohana Manan Ginting Mardiana Mardiana Maretha Br. Simbolon, Silvana Maulana Malik Fajri Maulidna, Maulidna Melania Justice Panggabean Miftahul Falah Miftahul Falah Mohd Farhan Md Fudzee Mohd Farhan Md Fudzee Molliq Rangkuti, Yulita Mufida, Yasmin Muhammad Yusuf Mutiara Sihaloho, Laura Adelia Nasution, Aurela Khoiri Natasya, Amanda Nelza, Novia Nur Hafni Nurul Ain Farhana Nurul Ikhsan Panggabean, Suvriadi Permata Putri Pasaribu, Yohanna Purba, Desni Paramitha Putri Harliana Putri Maulidina Fadilah Ramadhani, Fanny Ramanti Dharayani Rangkuti, Y. M Reinaldo Kenneth Darmawan Rennyta Yusiana Retno Setyorini Roby Dwi Hartanto Rohmat Saragih Romia Romia Said . Iskandar Salsabila, Aqila Shahreen Kasim Shahreen Kasim Simamora, Elmanani Sisti Nadia Amalia Sri Dewi Sri Dewi Sri Dewi Sri Dewi Sri Suryani Supra Yogi Syahrin , Alvin Valentino, Bob Wahyu Nur Fadillah Wardhani Muhamad Warjaya, Angga Wibowo, Adinda Widi Astuti Winsyahputra Ritonga Yahya Peranginangin Yulita Molliq Rangkuti Yulita Molliq Rangkuti Yulita Molliq Rangkuti Yulita Molliq Rangkuti Yunianto Yunianto Yunianto Yunianto Yunianto Yunianto, Yunianto ZK Abdurahman Baizal