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All Journal Jurnal Administrasi Kesehatan Indonesia Buletin Ilmiah Nagari Membangun Jurnal Ilmu Kesehatan Indonesia (JIKSI) Berita Kedokteran Masyarakat Jurnal Kesehatan Masyarakat Indonesia (JKMI) Proceeding International Health Conference Journal of Medicine and Health
Abdiana
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RELATIONSHIP OF SERVICE RECOVERY TOWARDS PATIENT SATISFACTION IN HOSPITAL IN WEST SUMATERA Semiarty, Rima; Machmud, Rizanda; Abdiana; Wahyuni, Annisa; Hamzah, Prima Kurniati
Indonesian Journal of Health Administration (Jurnal Administrasi Kesehatan Indonesia) Vol. 12 No. 2 (2024): December
Publisher : Universitas Airlangga

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20473/jaki.v12i2.2024.198-205

Abstract

Background: Patient satisfaction in the M. Djamil Hospital was recorded as 79.61% between January and March 2018. It signifies that patient satisfaction rate has not met the target set of 85%. Aims: This study aims to determine the frequency distribution of service recovery patients, patient satisfaction, and the relationship between services and service recovery patient satisfaction to improve service recovery. Methods: The authors used a cross-sectional research design. The sample was inpatients at RSUP M. Djamil in total of 424 people. The sampling technique was consecutive sampling. The data were collected using the Importance Performance Analysis questionnaire. Data were analyzed using unpaired t-tests and multiple linear regression. Results: The results of the service recovery (distributive justice, procedure justice, interactive justice, reputation justice) has a significant relationship (p-value <0.05) with patient satisfaction. Interactive justice has the strongest relationship with appropriate patient satisfaction and has the greatest Beta value (0,254). Patient satisfaction has a significant relationship (p-value <0.05) with Word of Mouth. Conclusion: RSUP M. Djamil needs to emphasize interactions and justice, especially in providing clear information about medical actions to the patient's family, serving patients politely and friendly, and providing solutions to patients if there are service complaints. Keywords: Hospitalization, Satisfaction, Service Recovery
Stres dan Kelulusan Blok Mahasiswa Perantau dan Nonperantau Tingkat Pertama Kedokteran Universitas Andalas Putri, Aulia; Ashal, Taufik; Windasari, Noverika; Yulistini; Gusya Liza, Rini; Abdiana
Jurnal Kesehatan Masyarakat Indonesia (JKMI) Vol. 2 No. 2 (2025): Januari
Publisher : Publikasi Inspirasi Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62017/jkmi.v2i2.3801

Abstract

The first year of college presents various challenges, particularly for out-of-town students adapting to independent living without direct family support. Medical students, especially first-years, often face high stress levels. This study examines the relationship between stress levels and module completion rates among out-of-town and local students. An observational analytic method with a cross-sectional design was used, involving 251 first-year Medical Study Program students at Universitas Andalas for the 2023 Academic Year. A total of 162 students met the inclusion criteria, with data collected from June to October 2024. Stress levels were measured using the Medical Student Stressor Questionnaire (MSSQ), and module completion rates for Modules 1.1–1.6 were obtained from academic records. Data were analyzed using the chi-square test. The results showed that 73.5% of respondents were out-of-town students, with severe stress reported by 45.4% of out-of-town and 44.2% of local students. Academic Related Stressors (ARS) were the dominant stress factor. Module completion rates were 68.1% for out-of-town and 69.8% for local students. Bivariate analysis indicated a significant relationship between stress levels and module completion rates (p = 0.002). The study concludes that stress levels significantly affect module completion rates. Students are encouraged to improve time management skills to reduce stress and enhance academic outcomes.
Kualitas Hidup Pasien Lupus Eritematosus Sistemik Berdasarkan LupusQoL di RSUP Dr. M. Djamil Padang Ramadanti, Zilhadia Mona; Julizar; Elvira, Dwitya; Abdiana; Liza, Rini Gusya; Suharti, Netti
Jurnal Ilmu Kesehatan Indonesia Vol. 6 No. 2 (2025): Juni 2025
Publisher : Fakultas Kedokteran, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jikesi.v6i2.1409

Abstract

Latar Belakang: Lupus Eritematosus Sistemik (LES) merupakan penyakit autoimun sistemik kronis yang membutuhkan pengobatan jangka panjang. Penyakit LES dapat memengaruhi hampir semua aspek kehidupan pasien yang akan berdampak terhadap kualitas hidup. Objektif: Untuk melihat gambaran kualitas hidup pasien LES di RSUP Dr. M. Djamil Padang berdasarkan LupusQoL. Metode: Desain penelitian ini menggunakan cross-sectional study. Responden penelitian berjumlah 55 pasien LES di Poliklinik Khusus Alergi Imunologi dan Reumatologi Ilmu Penyakit Dalam RSUP Dr. M. Djamil Padang yang diambil secara consecutive sampling. Data diperoleh secara primer dari wawancara terpimpin menggunakan kuesioner LupusQoL dan sekunder berasal dari  rekam medis pasien. Hasil: Pada pasien LES, wanita umur 18–40 tahun, pendidikan SMA, IRT, sudah menikah, telah menderita LES ≥ 1 tahun, keterlibatan organ tersering mukokutan, terdapat komorbid, diberikan terapi kombinasi glukokortikoid dan HCQ, dan memiliki derajat aktivitas ringan. Kualitas hidup baik (83,6%) pada pasien LES. Berdasarkan aspek-aspek pada LupusQoL diperoleh frekuensi kualitas hidup sebagian besar pasien LES adalah baik. Nilai rerata tertinggi terdapat pada aspek hubungan intim 85,2 ± 32,4 diikuti oleh citra diri 85,1 ± 22,4 sedangkan rerata terendah terdapat pada aspek ketergantungan pada orang lain 58,9 ± 34,2 diikuti oleh kelelahan 65,2 ± 26,2. Kesimpulan: Kualitas hidup pasien LES secara umum adalah baik. Aspek dengan rerata terendah seperti ketergantungan pada orang lain dan kelelahan harus lebih diperhatikan oleh para dokter maupun keluarga pasien untuk menciptakan kualitas hidup pasien yang lebih baik.
Understanding Smoking Behavior in Productive-Age Men: A Survey in Padang City Abdiana; Masrul; Hardisman; Najirman
proceedinginternational Vol. 5 (2025): Proceeding International Conference 15th Desember 2024
Publisher : POLTEKKES KEMENKES PADANG

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33761/jd.v5i.56

Abstract

Smoking is still a public health challenge in Indonesia. Nationally, the percentage of the population who smoke has increased from 28.26% in 2022 to 28.99% in 2024. This trend indicates the consistency of smoking habits in society, especially among the productive age group. Men mostly smoke. This can be detrimental to the health of the smoker himself and can also be detrimental to the health of the surrounding environment. There are three important clinical phases in tobacco addiction, namely, trying, sometimes using, and using every day. The purpose of this study was to determine the factors that influence smoking behavior in male adolescents. The method used in this study was a descriptive research type with a population of all productive-age men in Padang City. Sampling used the cluster random sampling technique with a total of 97 respondents. Data were collected through a structured questionnaire that adopted the Global Youth Tobacco Survey (GYTS) instrument. Data were analyzed with a frequency distribution in the form of a percentage. The results showed that 36.1% started smoking at the age of 13 years, the number of cigarettes smoked per day was 1-10 cigarettes (37.1%), the usual place to smoke in public places (30.9%), smoking when gathering with friends (52.6%), Smoking is fun (47.4%), Smoking helps reduce anxiety/anger/restlessness (49.5%), wanting to smoke in the morning immediately after waking up (33%), Getting cigarettes by buying them yourself (55.7%), and the type of cigarette smoked is filtered (39.2%). These findings will inform targeted interventions to reduce tobacco use and promote healthier lifestyles in economically active communities while increasing labor productivity. Keywords: Keywords: age, number of cigarettes, place of Smoking, type of cigarette
Psychoeducational intervention on knowledge and perceptions of families of schizophrenic patients under “pasung” Siregar, Umi Fadilah; Liza, Rini Gusya; Ashal, Taufik; Semiarty, Rima; Abdiana; Handayani, Tuti
BKM Public Health and Community Medicine Vol 40 No 05 (2024)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/bkm.v40i05.6927

Abstract

Purpose: The number of pasung cases in West Sumatra in 2020 was still relatively high, totaling 122 people. Of the 19 city districts, Padang Pariaman district is the first with the highest prevalence of pasung mental cases, 24 people. In addition to psychopharmaceutical therapy, the management of schizophrenia requires psychosocial interventions such as family psychoeducation. Families have an important role in helping schizophrenia patients to realize the pasung-free program launched by the government. Methods: Pre-experimental study by one-group pre-test and post-test design conducted in September 2021-June 2022 involving 18 families of schizophrenia patients who were shackled in the Padang Pariaman Public Health Center area. Univariate data analysis is presented as a frequency distribution and bivariate analysis using paired sample t-test and Wilcoxon test. Results: The level of knowledge before the family psychoeducation intervention was poor (94.4%), and the level of knowledge after the family psychoeducation intervention was good (55.6%), the perception before the family psychoeducation intervention was poor (88, 9%) and the perception after family psychoeducation intervention is good (50.0%), there is an effect of psychoeducation intervention on the level of knowledge of families of schizophrenia patients who are shackled p=0.001 (<0.05), and there is an effect of psychoeducation intervention on the perception of families of schizophrenia patients who are shackled p=0.001 (<0.05). Conclusion: Family psychoeducation interventions are very helpful in increasing family knowledge and perceptions of schizophrenia disorders, and it is hoped that Puskesmas Agencies will be more proactive in providing family psychoeducation to reduce the number of cases of pasung in the puskesmas working area.
Compliance in medication control of hypertension patients during the transition period of the COVID-19 pandemic Priscilla, Hilary; Semiarty, Rima; Masnadi, Nice Rachmawati; Abdiana; Fadrian
BKM Public Health and Community Medicine Vol 39 No 10 (2023)
Publisher : Universitas Gadjah Mada

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22146/bkm.v39i10.9850

Abstract

Purpose: This study aims to determine the relationship between adherence to medication control and blood pressure in hypertensive patients at the Talawi Public Health Center, Sawahlunto, during the transition period of the COVID-19 pandemic. Methods: This observational analytic study with a cross-sectional design was conducted from May to June 2023 at the Talawi Public Health Center, Sawahlunto, with 83 research subjects. The research instrument used primary data from the MMAS-8 questionnaire with short interviews and secondary data in medical records of hypertension patients at the Talawi Public Health Center, Sawahlunto, in 2021–2023. The research results were analyzed by chi-square test. Results: The results of this study were that the majority of hypertensive patients were not compliant in controlling their medication (65.1%), and the majority of hypertensive patients had uncontrolled blood pressure (61.4%). Conclusion: This study concludes a significant relationship between adherence to medication control and blood pressure in hypertensive patients at the Talawi Public Health Center, Sawahlunto (p=0.041).
Hubungan antara Status Hidrasi dengan Daya Konsentrasi Anak Sekolah Dasar Alam Ar-Royyan Padang Putri, Miftahul NS; Sulastri, Delmi; Sauma, Eldi; Abdiana; Fasrini, Ulya U
Journal of Medicine and Health Vol 7 No 1 (2025)
Publisher : Universitas Kristen Maranatha

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.28932/jmh.v7i1.8899

Abstract

Hidrasi adalah masalah kesehatan umum yang sering terjadi pada anak-anak di sekolah. Sebagian besar anak sekolah mengalami dehidrasi yang dapat memengaruhi kinerja mereka di sekolah. Dehidrasi dapat mengurangi kemampuan kognitif, termasukdaya konsentrasi, memori, dan berpikir kreatif, yang pada akhirnya berdampak pada prestasi anak. Fokus dari studi ini adalah untuk mengetahui hubungan antara status hidrasi dan konsentrasi siswa di Sekolah Dasar Alam Ar-Royyan, Kota Padang. Metode yang dipakai pada studi ini ialah studi observasional analitik dengan pendekatan cross-sectional. Studi ini melibatkan 98 partisipan dari ekolah Dasar Alam Ar-Royyan. Partisipan dipilih menggunakan teknik pengambilan sampel acak berstrata. Status hidrasi diukur berlandaskan berat jenis urine menggunakan carik celup urine, sedangkan tingkat konsentrasi diukur dengan Symbol Digit Modalities Test (SDMT). Data yang diperoleh selanjutnya dianalisis dengan uji Chi-kuadrat. Temuan pada penelitian ini menunjukkan bahwa sebagian partisipan mengalami dehidrasi tingkat sedang (84,69%), dan lebih dari separuh partisipan memiliki konsentrasi rendah (67,35%). Hasil uji Chi-kuadrat menunjukkan tidak ada hubungan signifikan antara status hidrasi dan daya konsentrasi pada anak sekolah, dengan p-value > 0,05. Penelitian ini menegaskan bahwa status hidrasi mungkin tidak memengaruhi daya konsentrasi anak sekolah.
PROGRAM “ASMARA - AYO SELAMATKAN MASA REMAJA” UNTUK MENCEGAH PERILAKU BERISIKO PADA SISWA SMPN 23 PADANG: Capacity Enhancement of Adolescent Health Cadres Through the Asmara - Let's Save Adolescence Program to Prevent Risky Behavior Among Students of 23 Junior High School, Padang Yetti, Husna; Burhan, Ida Rahmah; Rasyid, Rosfita; Lestari, Yuniar; Semiarty, Rima; Astiena, Adila Kasni; Fadila, Zurayya; Silvia, Nelmi; Abdiana; Machmud, Rizanda; Firdawati; Hardisman
BULETIN ILMIAH NAGARI MEMBANGUN Vol. 8 No. 3 (2025)
Publisher : LPPM (Institute for Research and Community Services) Universitas Andalas Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/bina.v8i3.798

Abstract

Adolescence is a transitional period that is vulnerable to the emergence of risky behaviors, such as smoking, promiscuity, and lack of health concern. These behaviors can negatively impact adolescent growth and development physically, mentally, and socially. This community service activity aims to increase knowledge and awareness regarding preventing risky behaviors through a health education program for students of SMPN 23, Padang City. The activity methods include preparation and problem identification stages, coordination with partners, and implementation stages, including interactive counseling, group discussions, and distribution of leaflets and promotional banners. The first day of education targeted all students in grades VII and VIII of SMPN 23 Padang. On the second day, education focused on members of the Adolescent Health Cadre (KKR) and the Student Council (OSIS), totaling 27 people. Evaluation was carried out with pre-tests and post-tests to measure the increase in knowledge. The activity results showed a significant increase in the average knowledge score of the cadre students (77.78 to 94.07). In addition, the students showed enthusiasm and active involvement throughout the activity. This educational activity was successfully implemented smoothly and brought about an increase in knowledge among students, KKR cadres, and OSIS. Cadre students understand their role and are expected to be able to serve as peer educators when their peers encounter health issues or risky behavior. Similar activities, involving teachers and parents, need to be implemented continuously to optimize risky behavior prevention.
Co-Authors Ashal, Taufik Astiena, Adila Kasni Aulia Putri Delmi Sulastri Dwitya Elvira, Dwitya Eldi Sauma Fadila, Zurayya Fadrian, Fadrian Fasrini, Ulya U Firdawati Gusya Liza, Rini Hamzah, Prima Kurniati Hardisman Husna Yetti Ida Rahmah Burhan Julizar Masnadi, Nice Rachmawati Masrul Najirman Nelmi Silvia Netti Suharti, Netti Noverika Windasari Prima Astuti Handayani Priscilla, Hilary Putri, Miftahul NS Ramadanti, Zilhadia Mona Rima Semiarty Rini Gusya Liza, Rini Gusya Rizanda Machmud Rosfita Rasyid Siregar, Umi Fadilah Wahyuni, Annisa Yulistini Yuniar Lestari