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All Journal Jurnal Informasi dan Teknologi Jurnal Perkeretaapian Indonesia (Indonesian Railway Journal) Unram Journal of Community Service (UJCS) INTERNATIONAL JOURNAL OF MECHANICAL COMPUTATIONAL AND MANUFACTURING RESEARCH GEMBIRA (Pengabdian Kepada Masyarakat) Management Studies and Business Journal E-Amal: Jurnal Pengabdian Kepada Masyarakat JIPITI: Jurnal Pengabdian kepada Masyarakat
Budiarto, Balla Wahyu
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Religion Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Engineering Environmental Science Health Professions Law, Crime, Criminology & Criminal Justice Mechanical Engineering Social Sciences Transportation Other

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Analisis Kualitas Pelayanan P.T. Kereta Api Indonesia terhadap Tingkat Kepuasan Pengguna Jasa pada Stasiun Cepu Budiarto, Balla Wahyu; Priyanto, Sigit; Muthohar, Imam
Jurnal Perkeretaapian Indonesia (Indonesian Railway Journal) Vol 5 No 1 (2021): Jurnal Perkeretaapian Indonesia Volume 4 Nomor 1 Tahun 2021
Publisher : Politeknik Perkeretaapian Indonesia Madiun

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37367/jpi.v5i1.155

Abstract

PT. KAI is a State-Owned Enterprise that provides rail transportation services. The purpose of this study is to provide recommendations for improvement of the main priority level of service user satisfaction to service providers PT. KAI towards improving services at Cepu Station which refers to the Minimum Service Standards (SPM) at stations contained in PM 63 of 2019 concerning Minimum Service Standards for Transportation of People by Train. This study uses a quantitative descriptive research type. The target of this research is to know the value of CSI, IPA and the calculation of the PGCV Index which is useful for assisting the IPA method in attribute improvement. The results of this study obtained a CSI value of 74%, namely with the predicate of being satisfied, the results of the IPA which became a priority to improve the quality of quadrant I and quadrant III and with the PGCV method the priority of improving service quality attributes that must be immediately repaired was in quadrant I there were 2 attributes namely station cleanliness, toilet cleanliness and comfort.Keywords: service quality, satisfaction level, Customer Satisfaction Index, Importance Performance Analysis, Potential Gain in Customer Value
The influence of train noise in residential areas (case study in a residential area near railways in winongo district Oktaria, Dhina Setyo; Priyanto, Sapto; Budiarto, Balla Wahyu
International Journal of Mechanical Computational and Manufacturing Research Vol. 13 No. 1 (2024): May: Mechanical Computational And Manufacturing Research
Publisher : Trigin Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35335/computational.v13i1.154

Abstract

Train transportation is a popular choice for the mobility of Indonesian people, especially in areas with extensive railway networks such as Java. However, the impact of noise produced by trains can pose a serious problem for residents living near train tracks. This research examines the influence of train noise on residential areas in Winongo Village, Madiun City, focusing on comfort factors, health, and noise mitigation efforts. The aim is to determine the effect of noise on residents living around the railway tracks. The research method employed is quantitative, with both primary and secondary data collection. Primary data were obtained through questionnaires distributed to residents living near the railway line. The results of data analysis indicate that the variable related to health, with a Sig value of 0.744, shows that the significance value is greater than 0.05, suggesting that health issues due to train noise may not be significant in the residential area of Winongo Village. The influence of the comfort variable (X1) on the noise variable (Y) is 0.558, indicating a moderate impact, while the influence of noise mitigation efforts (variable X2) on noise is 0.106.00, suggesting a minor impact. Based on these findings, this research can serve as a basis for formulating better policies concerning the influence of train noise in residential areas
Application of The Unified Theory of Acceptance and Use of Technology Method to Analyze Customer Acceptance Level of Electronic Parking Payment Systems Sudirjo, Frans; Candra Dewi, Luh Komang; Dharmawan, Donny; Budiarto, Balla Wahyu; Amrin
Jurnal Informasi dan Teknologi 2023, Vol. 5, No. 4
Publisher : SEULANGA SYSTEM PUBLISHER

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.60083/jidt.v5i4.442

Abstract

This research aims to find out which variables most influence user acceptance of electronic payment systems. Researchers used a quantitative approach in their research. The students who used motorcycles and electronic payment methods made up the study's population. sampling strategy that combines purposive sampling with the non-probability sampling technique. There were one hundred responders in the study's entire sample. Researchers used observation, interviews, surveys, and related literature to gather the information they needed for this investigation. The elements that were demonstrated to have an impact on users' acceptance of electronic payment systems were behavioral intention, use behavior, social influence, performance expectancy, effort expectancy, and facilitating conditions, according to the research findings. The variable that most influences user acceptance of electronic payment systems is facilitating conditions for use behavior, which shows that users repeatedly use electronic payment systems because the management has adequate facilities and infrastructure and is commonly used in other public parking lots, such as card readers for tapping in and exit parking, as well as staff who help if there are difficulties and sufficient knowledge in using them.
PELATIHAN PENYIMPANAN DATA MANAJEMEN USAHA MIKRO, KECIL, DAN MENENGAH Budiarto, Balla Wahyu; Dharmawan, Donny; Setiawan, Roy; Butarbutar, Dicky Jhon Anderson; Ayuliana, Ayuliana
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 4 No 2: Mei-Agustus 2024
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v4i2.3273

Abstract

Usaha mikro, kecil, dan menengah adalah unit usaha produktif yang berdiri sendiri, yang dilakukan oleh orang perorangan atau badan usaha di semua sektor ekonomi. Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah melakukan pelatihan penyimpanan data manajemen Usaha Mikro, Kecil, dan Menengah Kota Medan. Metode kegiatan yang dipakai dalam kegiatan pengabdian kepada masyarakat ini melalui cara pelatihan. Pelatihan penyimpanan data manajemen Usaha Mikro, Kecil, dan Menengah Kota Medan dari tahapan alih media dan tahapan digitalisasi arsip telah disusun sesuai prosedur dan sistematis. Cara ini merupakan fungsi sebagai penyelamatan informasi data manajemen Usaha Mikro, Kecil, dan Menengah Kota Medan. Penyelamatan informasi data manajemen merupakan salah satu kegiatan di bidang kearsipan yang bertujuan untuk menemukan kembali arsip yang akan digunakan dalam penyelenggaraan administrasi.
SOSIALISASI PERENCANAAN MANAJEMEN INVESTASI KEUANGAN PADA MAHASISWA PERGURUAN TINGGI Dharmawan, Donny; Budiarto, Balla Wahyu; Mentalita, Hotma; Ginting, Jenni Veronika Br; Faradiba, Besse
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 4 No 2: Mei-Agustus 2024
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v4i2.3274

Abstract

Perencanaan manajemen investasi keuangan adalah cara mengelola keuangan dengan bijaksana agar tercapai tujuan keuangan yang diinginkan. Adanya perencanaan manajemen investasi keuangan yang baik membuat pendapatan yang diperoleh tidak akan sia-sia karena pengeluaran yang tidak terukur. Tujuan dari kegiatan pengabdian kepada masyarakat ini adalah melakukan sosialisasi tentang pentingnya edukasi perencanaan manajemen investasi keuangan pada Mahasiswa Perguruan Tinggi Kota Medan. Kegiatan pengabdian kepada masyarakat ini memakai bentuk komunikasi dalam bentuk sosialisasi. Sumber data yang dipakai dalam mengisi kegiatan pengabdian kepada masyarakat ini menggunakan sumber data sekunder melalui buku-buku bacaan yang berkaitan tentang perencanaan manajemen investasi keuangan. Hasil pengabdian kepada masyarakat ini menghasilkan suatu sosialisasi tentang pentingnya edukasi perencanaan manajemen investasi keuangan pada Mahasiswa Perguruan Tinggi Kota Medan menggunakan financial check list.
PROSES MANAJEMEN PENGELOLAAN ARSIP DIGITAL DAN HASIL BELAJAR MAHASISWA PERGURUAN TINGGI Rasyid, Rulyenzi; Wahdiniawati, Siti Annisa; Rasyid, Abdul; Budiarto, Balla Wahyu; Rustiawan, Indra
E-Amal: Jurnal Pengabdian Kepada Masyarakat Vol 4 No 2: Mei-Agustus 2024
Publisher : LP2M STP Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47492/eamal.v4i2.3277

Abstract

Arsip merupakan aset penyimpanan penting yang harus dimiliki oleh suatu organisasi. Arsip harus dikelola dengan baik untuk membangun manjerial organisasi yang efektif, efesien, dan profesional guna untuk kemajuan organisasi, kearsipan bagi suatu lembaga pendidikan maupun organisasi merupakan suatu penunjang bagi kegiatan operasional. Metode kegiatan yang dipakai dalam pelaksanaan pengabdian kepada masyarakat ini bersifat pelatihan belajar arsip digital. Kegiatan pengabdian kepada masyarakat ditujukan kepada Mahasiswa Perguruan Tinggi di Medan yang membutuhkan arsip digital untuk proses dan hasil belajar pada tahun 2024. Hasil kegiatan pengabdian kepada masyarakat ini melatih Mahasiswa Perguruan Tinggi di Kota Medan untuk dapat mengelola arsip digital dari hasil belajar yang dikerjakan dalam bentuk tugas. Selain itu, dalam proses belajar, arsip digital memungkinkan mahasiswa untuk menyimpan dan mengakses materi kuliah dengan mudah
Improving Digital Literacy of Village Communities in Indonesia through Information Technology-Based Community Service Programs Budiarto, Balla Wahyu; Karyadi, Sugeng; Wasiran, Wasiran; Pratiwi, Ratih; Irwan, Dedy
Unram Journal of Community Service Vol. 5 No. 3 (2024): September
Publisher : Pascasarjana Universitas Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/ujcs.v5i3.716

Abstract

This Community Service Program (PKM) aims to improve the digital Literacy of rural communities in Indonesia through information technology-based Training. This activity was conducted online and involved 50 participants with a varied basic understanding of digital technology. Interactive training methods using the Zoom application and mentoring via WhatsApp are carried out to ensure participants can understand and practice the training material, especially in social media and e-commerce. The Training results showed a significant improvement in the participants' abilities. Before the Training, only 20% of participants could use social media, and 15% could take advantage of e-commerce. After the Training, this figure increased to 85% and 70%, respectively. Although there are challenges in the form of limited internet access in some regions, the provision of materials that can be accessed offline helps participants in the learning process. This program increases digital Literacy and contributes to improving the local economy through digital marketing of village products. With positive results, this program can be replicated in other regions to empower the community through information technology. This study shows that the right digital training approach can significantly impact Literacy and economic empowerment in rural communities.
Transformasi Digital UMKM: Pelatihan Manajemen Bisnis Berbasis Teknologi untuk Meningkatkan Daya Saing Pasar Digital Dharta, Firdaus Yuni; Ilham, Edinur; Budiarto, Balla Wahyu; Erasma, Erasma; Utiarahman, Nurnaningsih
JIPITI: Jurnal Pengabdian kepada Masyarakat Vol. 2 No. 3 (2025): Agustus 2025 - JIPITI: Jurnal Pengabdian kepada Masyarakat
Publisher : PT. Technology Laboratories Indonesia (TechnoLabs)

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Kegiatan pengabdian kepada masyarakat ini bertujuan untuk mendukung transformasi digital Usaha Mikro, Kecil, dan Menengah (UMKM) melalui pelatihan manajemen bisnis berbasis teknologi dalam rangka meningkatkan daya saing di pasar digital. UMKM memiliki peran strategis dalam perekonomian nasional, namun banyak pelaku usaha yang masih menghadapi tantangan dalam pemanfaatan teknologi digital, baik dalam hal pemasaran, pengelolaan keuangan, maupun operasional usaha. Kegiatan ini dilaksanakan melalui metode pelatihan intensif, pendampingan teknis, serta praktik langsung penggunaan aplikasi digital seperti platform e-commerce, media sosial bisnis, dan perangkat lunak akuntansi sederhana. Sasaran kegiatan adalah pelaku UMKM di wilayah karawang, dengan pendekatan partisipatif agar peserta dapat secara aktif menerapkan materi dalam bisnis mereka masing-masing. Hasil kegiatan menunjukkan peningkatan signifikan dalam pemahaman peserta terhadap pentingnya digitalisasi bisnis, kemampuan dalam mengelola dan memasarkan produk secara daring, serta penggunaan teknologi untuk efisiensi manajemen usaha. Evaluasi dilakukan melalui pre-test dan post-test, wawancara, serta observasi lapangan, yang memperlihatkan adanya perubahan positif dalam pola pikir dan praktik bisnis peserta. Dengan demikian, pelatihan ini memberikan kontribusi nyata dalam memperkuat ketahanan dan daya saing UMKM di era ekonomi digital.
SOSIALISASI KESELAMATAN PERKERETAAPIAN PADA JALUR KERETA API GANDA DI BAWAH FLYOVER RING ROAD BARAT KOTA MADIUN Oktaria, Dhina Setyo; Zulkarnain, Akbar; Budiarto, Balla Wahyu
Jurnal Gembira: Pengabdian Kepada Masyarakat Vol 3 No 04 (2025): AGUSTUS 2025
Publisher : Media Inovasi Pendidikan dan Publikasi

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Keselamatan perkeretaapian termasuk lintas di jalur rel yang dilalui oleh kereta api merupakan aspek penting dalam sistem transportasi publik di Indonesia. Perlintasan sebidang yang di tutup biasanya akan dibuat dalam bentuk flyover agar kendaraan tidak lagi melintasi jalur rel, namun jalur rel yang tersedia sering dimanfaatkan oleh masyarakat untuk tempat berkumpul. Pengabdian masyarakat ini bertujuan untuk menganalisis efektivitas sosialisasi keselamatan perkeretaapian di jalur kereta api ganda yang terletak di bawah flyover Ring Road Barat Kota Madiun. Metode yang digunakan dalam pengabdian masyarakat ini meliputi survei, wawancara, dan observasi lapangan untuk mengumpulkan data dari masyarakat sekitar. Hasil pengabdian masyarakat diharapkan dapat memberikan rekomendasi untuk meningkatkan kesadaran dan pemahaman masyarakat mengenai keselamatan di perlintasan kereta api yang berada di bawah flyover.
STATISTICAL ANALYSIS OF BIASED TRAIN PASSENGER SATISFACTION USING THE SERVQUAL METHOD Oktaria, Dhina Setyo; Budiarto, Balla Wahyu; Satria, Galih
Management Studies and Business Journal (PRODUCTIVITY) Vol. 2 No. 6 (2025): Management Studies and Business Journal (PRODUCTIVITY)
Publisher : Penelitian dan Pengembangan Ilmu

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62207/w445b872

Abstract

This study aims to analyze the level of satisfaction of train passengers using the Servqual method, which includes five dimensions: tangibles, reliability, responsiveness, assurance, and empathy. The study population was passengers of the Bias Madiun-Solo train with a sample of 100 respondents selected using bootstrap sampling techniques. Data were collected through a Likert-based questionnaire and analyzed using descriptive methods and gap analysis. The results showed the highest satisfaction score in the Assurance dimension (4.08) and the lowest in Reliability (3.90), indicating the need for improvements in the timeliness and accuracy of information. Recommendations for improvement include improving physical facilities, staff training, and optimizing information systems. This study contributes to PT Kereta Api Indonesia in improving service quality and passenger satisfaction, as well as being a reference for further research related to railway transportation.
Co-Authors Abdul Rasyid Amrin Amrin Ayuliana Ayuliana Dicky Jhon Anderson Butarbutar Donny Dharmawan Edinur Ilham Erasma, Erasma Firdaus Yuni Dharta Frans Sudirjo Ginting, Jenni Veronika Br Imam Muthohar IRWAN, DEDY Karyadi, Sugeng Luh Komang Candra Dewi M.M, Besse Faradiba Mentalita, Hotma Oktaria, Dhina Setyo Priyanto, Sapto Rasyid, Rulyenzi Ratih Pratiwi RR. Ella Evrita Hestiandari Rustiawan, Indra Satria, Galih Sigit Priyanto Siti Annisa Wahdiniawati, Siti Annisa Utiarahman, Nurnaningsih Wasiran, Wasiran Zulkarnain, Akbar