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All Journal Jurnal Penelitian Pendidikan IPA (JPPIPA) JSFK (Jurnal Sains Farmasi & Klinis) Aulad : Journal on Early Childhood JFIOnline Majalah Kedokteran Andalas Jurnal Pembelajaran Inovatif KOLOKIUM: Jurnal Pendidikan Luar Sekolah JPK: Jurnal Proteksi Kesehatan Journal of Pharmaceutical and Health Research Warta Pengabdian Andalas: Jurnal Ilmiah Pengembangan Dan Penerapan Ipteks YASIN: Jurnal Pendidikan dan Sosial Budaya ARZUSIN: Jurnal Manajemen dan Pendidikan Dasar IIJSE Kartika : Jurnal Ilmiah Farmasi Jurnal Kognisia
Rini Agustin
Universitas Andalas Padang
Religion Agriculture, Biological Sciences & Forestry Biochemistry, Genetics & Molecular Biology Chemical Engineering, Chemistry & Bioengineering Chemistry Computer Science & IT Economics, Econometrics & Finance Education Health Professions Immunology & microbiology Languange, Linguistic, Communication & Media Materials Science & Nanotechnology Medicine & Pharmacology Nursing Physics Public Health Social Sciences Other

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Serving with Heart: How Responsive Empathy and Interpersonal Communication Change Customer Satisfaction in Customer Service of Telecommunication Services? Marlina, Rina; Agustin, Rini; Hayati, Nur
Indonesian Interdisciplinary Journal of Sharia Economics (IIJSE) Vol 8 No 1 (2025): Sharia Economics
Publisher : Sharia Economics Department Universitas KH. Abdul Chalim, Mojokerto

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31538/iijse.v8i3.6847

Abstract

This study aims to see how responsiveness, empathy, and interpersonal communication impact customer satisfaction in telecommunication services. This study uses a quantitative approach, using regression analysis to see how these variables relate. The results show that responsiveness has a positive and significant influence on customer satisfaction, which means that the level of customer satisfaction will increase along with how quickly and appropriately a company handles customer complaints and requests. However, empathy and interpersonal communication do not significantly affect customer satisfaction, indicating that customers prioritize functional aspects such as the speed and accuracy of responses to complaints. Therefore, telecommunications needs to improve service responsiveness by utilizing digital technologies such as AI-based chatbots and integrated information systems. In addition, although empathy and interpersonal communication do not have a direct effect, it is still important to build good interactions to increase customer loyalty in the long run. Companies.
Pembentukan dan karakterisasi kristal cair aceklofenak untuk sistem penghantaran transdermal Agustin, Rini; Mutiara Zulkarnaini; Zaini, Erizal
JSFK (Jurnal Sains Farmasi & Klinis) Vol 12 No 1 (2025): J Sains Farm Klin 12(1), April 2025
Publisher : Fakultas Farmasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jsfk.12.1.81-91.2025

Abstract

Aceclofenac is a phenylacetic acid derivative classified as a nonsteroidal anti-inflammatory drug (NSAID) used to relieve pain caused by inflammation. It has potential for topical application through a transdermal delivery system. One promising approach is the use of liquid crystals as carriers in transdermal dosage forms. This study aims to develop a simple liquid crystal cream formulation for aceclofenac, using glyceryl monostearate as a mesogen and Pluronic as a stabilizer. The aceclofenac liquid crystal cream was characterized using Polarized Light Microscopy (PLM), Attenuated Total Reflectance-Fourier Transform Infrared Spectroscopy (ATR-FTIR), and Differential Scanning Calorimetry (DSC). Evaluations included drug release, permeation, viscosity, flow properties, zeta potential, and freeze-thaw stability. The optimal formulation consisted of oil: glyceryl monostearate–Pluronic P123: water in a 5:15:80% ratio. PLM results showed birefringence and a lamellar phase texture. FTIR analysis confirmed no new chemical bonds, while DSC indicated a reduced melting point and increased enthalpy of fusion. The release and permeation of aceclofenac after 6 hours were 27.849 ± 0.5479 µg/cm² and 21.093 ± 0.5761 µg/cm², respectively—higher than non-liquid crystal preparations. The cream exhibited thixotropic flow behavior, a zeta potential of -50.8 mV, and remained stable after six freeze-thaw cycles. In coclusion, Aceclofenac can be formulated into a liquid crystal cream with glyceryl monostearate as a mesogen, showing a birefringent lamellar phase that enhances its release and permeation
Medical Rehabilitation Program for Knee Osteoarthritis: A Narrative Review Rahmaddiansyah, Refa; Yolanda, Riri Prima; Agustin, Rini
Majalah Kedokteran Andalas Vol. 47 No. 4 (2024): MKA October 2024
Publisher : Faculty of Medicine, Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/mka.v47.i4.p501-512.2024

Abstract

Background: Osteoarthritis is the most prevalent degenerative joint disease, increases with age in Indonesia, affects all ethnicities, more in women, and is a leading cause of long term disability in adults 65 years or older. Prolonged NSAID use may cause gastritis, bleeding, and renal injury. Objective: To synthesize current understanding of osteoarthritis burden, mechanisms, and patient centered management. Methods: Narrative review of recent evidence on epidemiology, pathophysiology, clinical features, and treatment guidance. Results: Symptoms develop gradually and may accelerate after injury or overload. Drivers include joint aging, trauma or overuse, genetics, obesity, and hormonal factors. First line care comprises education, weight control, physical therapy, and structured exercise. Analgesics and NSAIDs with risk mitigation, intra articular injections, and assistive devices are added by severity and joint involvement. Early multimodal strategies reduce pain, improve function and quality of life, and may slow progression. Outcomes worsen with muscle weakness, obesity, and depression. Conclusion: Osteoarthritis is common yet manageable. Stratified individualized care started early and balanced for benefit and risk preserves mobility and independence and reduces complications.
Formulation of Anti-Blackhead Rubber Mask from Purified Gambier (Uncaria gambir [Hunter] Roxb.) Agustin, Rini; Akrami, Hafizatul; Syafni, Nova
JSFK (Jurnal Sains Farmasi & Klinis) Vol 10 No 3 (2023): J Sains Farm Klin 10(3), Desember 2023
Publisher : Fakultas Farmasi Universitas Andalas

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.25077/jsfk.10.3.340-347.2023

Abstract

The purified was isolated from  Uncaria gambir [Hunter] Roxb. that contains more than 90% of catechins. Its antioksidant  and antibacterial properties have  potential to  formulate  as cosmetics. Dry form formulation of cosmetic was one approach to minimize cathecins degradation in a product.  In this study, three formulation of rubber mask containing 5% of purified gambier was done. . Each formulation was formulated with calcium sulfate, propylene glycol, magnesium carbonate, citrus essential oil and variation of HPMC and chitosan as film former. The three formulas had  a brown color, smooth textures, the gambier odor, visually homogeneous, particle sizes at 112.24 – 116.39 µm, moisture values at 3.9 – 7.04%, pH of 6, drying times of 8 to 15 minutes, adhesive power of > 10 seconds and remained stable for 21 days at 4±2°C and 27±2°C. The actual catechin content in formula I, II, and III were 0.89%, 1.09%, and 1.39%, respectively. The best formula was formula III, which contained 40% HPMC and 10% chitosan due to the fastest drying time of 8.36 minutes ± 19 seconds and the highest catechins content at 1.39%.The purified was isolated from  Uncaria gambir [Hunter] Roxb. that contains more than 90% of catechins. Its antioksidant  and antibacterial properties have  potential to  formulate  as cosmetics. Dry form formulation of cosmetic was one approach to minimize cathecins degradation in a product.  In this study, three formulation of rubber mask containing 5% of purified gambier was done. . Each formulation was formulated with calcium sulfate, propylene glycol, magnesium carbonate, citrus essential oil and variation of HPMC and chitosan as film former. The three formulas had  a brown color, smooth textures, the gambier odor, visually homogeneous, particle sizes at 112.24 – 116.39 µm, moisture values at 3.9 – 7.04%, pH of 6, drying times of 8 to 15 minutes, adhesive power of > 10 seconds and remained stable for 21 days at 4±2°C and 27±2°C. The actual catechin content in formula I, II, and III were 0.89%, 1.09%, and 1.39%, respectively. The best formula was formula III, which contained 40% HPMC and 10% chitosan due to the fastest drying time of 8.36 minutes ± 19 seconds and the highest catechins content at 1.39%.
Curriculum Management In Kapau Islamic Boarding Schools Agustin, Rini; Al Kadri, Hanif
KOLOKIUM Jurnal Pendidikan Luar Sekolah Vol 11, No 1 (2023): KOLOKIUM : Publisihing April 2023
Publisher : Universitas Negeri Padang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24036/kolokium.v11i1.576

Abstract

The problem in this study is related to the process of managing the curriculum and organizing the curriculum at Kapau Islamic Boarding School which has not been well planned, the level of supervision over curriculum management at Kapau Islamic Boarding School is still low. The purpose of this research is to look at curriculum management at Kapau Islamic Boarding School. This research is in the form of qualitative description. The research was conducted at the Islamic Boarding School Tarbiyah Ilamiyah Kapau Tilatang Kamang Kab. Agam. The techniques used to collect data in this study are observation, documentation, interviews. The results of the study show that Curriculum Management at Kapau Islamic Boarding School goes through a process or framework, which involves all institutional structures at Kapau Islamic Boarding School which are guided by the vision and mission of education, curriculum components, curriculum organization, curriculum implementation and control of curriculum implementation. Implementation of the curriculum at Kapau Islamic Boarding School uses two curriculum models, namely the madrasah curriculum which refers to the curriculum of the Ministry of Religion, and a special cottage curriculum for cottage lessons. The two curricula run separately in the education system at Kapau Islamic Boarding School. The madrasah curriculum is systematized, has documents and develops with reference to Islamic education curriculum standards from the Ministry of Religion, while the pondok (religious) curriculum refers to the teaching of kiyai/sheikh and does not have written curriculum documents using yellow books. So that the implementation and organization of the curriculum at Kapau Islamic Boarding School integrates one subject with another
Reduction of Collagen Powder Size from Snakehead Fish Skin (Channa Striata) Using Desolvation Method Agustin, Rini; Istiqomah, Indri; Nofita R, Rahmi
Jurnal Penelitian Pendidikan IPA Vol 10 No 11 (2024): November
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v10i11.9204

Abstract

The size of collagen which was isolated from the skin of snakehead fish (Channa striata) is important in relation to the pharmaceutical applications of collagen, especially in collagen solubility and its dispersion systems for topical applications. In smaller sizes, even reaching nanometer sizes, it is hoped that it will improve the penetration of collagen through the skin when applied. The aims of this study is to obtain collagen microparticulates isolated from the skin of snakehead fish (Channa striata) in a smaller size using the desolvation method with variations in the ratio of collagen and ethanol (w/v) 1:1 and 1:2, stirring time 15, 30, 60 , 120 minutes, and the stirring speed of 3000, 6000, 12000 rpm. The collagen was characterized by its physicochemical properties including particle size, thermal properties, X-ray diffraction patterns, morphology with SEM and infrared spectra. The results of characterization of collagen after treatment with the ratio of the addition of collagen and ethanol 1:2, for 1 hour, and a stirring speed of 12000 rpm showed the smallest particle size was 24.746 μm. Morphological analysis showed random coils indicating the nature of collagen fibrils and no change in functional group analysis. Thermal analysis showed a decrease in the melting point peak from the thermogram results, as well as the intensity of the X-ray diffraction pattern which still shows the characteristics of collagen. The results showed that there was a reduction in the size of the new collagen particles down to the micrometer scale and there was no change in the structure of the collagen triple helix.  
Co-Authors Achmad, Rendy Alfiannoor Adhitya Jessica Akmal Djamaan Akrami, Hafizatul Al Kadri, Hanif Arta, Dwi Ramasepti Auzal Halim Auzal Halim Bilqis Nurganiyu Cecep Kustandi Diana Ariani, Diana Dwi Ramasepti Arta Edtyva Monicha Erizal Zaini Fajrin, Mutiara Izmu Fathya Intan Lestari Fathya Intan Lestari, Fathya Intan Friardi Ismed Goeswin Agoes, Goeswin Hestiary Ratih Istiqomah, Indri Jasrial KUNTARI, SEPTI Makhsura, Suri Marina Dwi Mayangsari Muhsinin, Umil Mutiara Izmu Fajrin Mutiara Zulkarnaini Nofita R, Rahmi Nova Syafni Novica Sari Nur Hayati Putri, Fia Alifah Rahmadasmi, Nola Rahmaddiansyah, Refa Rahmi Nofita Rahmi Yosmar Rifma Rifma Rifma Rina Marlina Rusmana Wijaya Setia Ningrat Saafrida Saafrida Sufyarma Marsidin Sulastri Sulastri Syahril T, Sasanti T, Sasanti Try Andy Sahputra Uswatul Hasanah Yolanda, Riri Prima