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Peranan Gaya Kepemimpinan dan Pengambilan Keputusan dalam Meningkatkan Prestasi Kerja di Kembali Villas Azhmy, Muhammad Fauzan
JaManKu: Jurnal Manajemen dan Kewirausahaan Vol. 6 No. 02 (2025): Artikel Februari 2025
Publisher : Universitas Harapan Medan

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35447/jamanku.v6i02.1186

Abstract

The company's success in achieving its goals can be seen by the presence of high work performance. The main thing that companies need is the role of a leader who is able to apply good leadership to build relationships and collaboration in every element of the company. This research was conducted at Kembali Villas with the aim of knowing the leadership style applied and its role in improving work performance. Research using qualitative methods with observation and interviews. One of the fundamental factors is leadership style, a leader must first get to know the employees before applying his leadership style. The result of the research is that the leadership style used by Kembali villas is a democratic leadership style, it can be seen that the leader always provides an open opportunity for employees to provide opinions and solutions regarding the conditions of Kembali villas. This leadership style is able to improve the work performance of the employees of Kembali Villas.
The Influence of Service Quality and Price on Customer Loyalty in CV. Yes service Halim Dinata; Muhammad Fauzan Azhmy; Saskia
Outline Journal of Economic Studies Vol. 1 No. 2: June - September 2022
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojes.v1i2.24

Abstract

The purpose of this study was to analyze the effect of service quality and price on customer loyalty at CV. Yes Service. The data used are primary data and secondary data. Primary data was collected through questionnaires distributed to employees, while secondary data was obtained from documentation studies obtained from various information held by the company and the results of previous research. The data analysis method uses quantitative methods, namely Multiple Linear Regression analysis. The population in this study were customers of CV. Yes Service. The sample in this study were 110 respondents. The results showed that Service Quality (X1) and Price (X2) on Customer Loyalty, it was concluded that there was a positive and significant influence between Service Quality and Price together on Customer Loyalty. While the ability of Service Quality (X1) and Price (X2) together can explain changes in Customer Loyalty (Y) of 43.3% while the remaining 56.7% is influenced by other factors not discussed in this study
Effect Of Comfort And Quality Of Service On Consumer Satisfaction At PT. Elephant Mada Indonesia Daniel; Muhammad Fauzan Azhmy; Saskia
Outline Journal of Economic Studies Vol. 1 No. 2: June - September 2022
Publisher : Outline Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61730/ojes.v1i2.26

Abstract

The purpose of this study was to analyze the effect of comfort and service quality on customer satisfaction at PT. Gajah Mada Indonesia. The data used are primary data and secondary data. Primary data was collected through questionnaires distributed to employees, while secondary data was obtained from documentation studies obtained from various information held by the company and the results of previous research. The data analysis method uses quantitative methods, namely Multiple Linear Regression analysis. The population in this study are consumers or institutions that use the services of PT. Gajah Mada Indonesia (GMI) Medan amounted to 172, the sample of this study used saturated sampling which took the entire population as a sample. The results of the study indicate that Convenience (X1) and Service Quality (X2) together have an effect on Consumer Satisfaction. While the ability of Convenience (X1) and Service Quality (X2) together can explain changes in student Consumer Satisfaction (Y) of 12.5% while the remaining 87.5% is influenced by other factors not discussed in this study.
The Mediating Role of Do-It-Yourself Behavior on the Effect of Perceived Economic Benefit, Lack of Quality, and Availability toward Customer Satisfaction in Medan Coffee Shops Azhmy, Muhammad Fauzan; Situmeang, Anggiat M.; Ritonga, Ilham Mubaraq
Journal of Innovative and Creativity Vol. 5 No. 3 (2025)
Publisher : Fakultas Ilmu Pendidikan Universitas Pahlawan Tuanku Tambusai

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Abstract

This study aims to analyze the mediating role of Do-It-Yourself (DIY) Behavior in the relationship between Perceived Economic Benefit (PEB), Perceived Lack of Quality (PLQ), and Perceived Lack of Availability (PLA) on customer satisfaction in coffee shops in Medan City. The rapid growth of coffee shops has led to fierce competition and encouraged business owners to develop innovative marketing strategies. The research employed a quantitative associative approach with 100 respondents selected through probability sampling. Data were analyzed using Partial Least Square (PLS) with SmartPLS software. The results showed that PEB negatively affects DIY but positively affects satisfaction; PLQ and PLA positively affect DIY but negatively affect satisfaction. DIY behavior negatively influences satisfaction and mediates the relationship between the independent and dependent variables. The findings emphasize that DIY strategies do not always increase satisfaction, suggesting that professional promotion and consistent quality should still be prioritized.
Self-Awareness dan Komunikasi Interpersonal terhadap Komitmen Organisasi dengan Organizational citizenship behavior sebagai Variabel Intervening Arbie Yusril Dalimunthe, Arbie; Aditi, Bunga; Azhmy, Muhammad Fauzan
BISMA Cendekia Vol. 3 No. 2 (2023): BISMA Cendekia - Januari 2023
Publisher : Politeknik Cendana

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Abstract

Penelitian ini bertujuan untuk menganalisis pengaruh kesadaran diri dan komunikasi interpersonal terhadap komitmen organisasi secara parsial, menganalisis pengaruh kesadaran diri, komunikasi interpersonal, dan perilaku kewarganegaraan organisasi terhadap komitmen organisasi secara parsial, menganalisis pengaruh kesadaran diri dan komunikasi interpersonal pada komitmen organisasi melalui kewarganegaraan organisasi. perilaku sebagai variabel intervening secara parsial. Populasi dalam penelitian ini adalah karyawan PT. Bank SUMUT Cabang Sukaramai Medan dan seluruhnya dijadikan sampel dengan menggunakan teknik sampling jenuh. Teknik analisis data yang digunakan adalah analisis jalur. Hasil penelitian menunjukkan bahwa tidak terdapat pengaruh kesadaran diri terhadap perilaku kewargaan organisasi, terdapat pengaruh komunikasi interpersonal terhadap perilaku kewargaan organisasi, tidak terdapat pengaruh kesadaran diri terhadap komitmen organisasi, terdapat pengaruh komunikasi interpersonal terhadap organisasi. komitmen, tidak terdapat pengaruh Organizational citizenship behavior terhadap Komitmen Organisasi, Tidak terdapat pengaruh tidak langsung yang signifikan dari Komitmen Organisasi terhadap Komitmen Organisasi melalui Organizational citizenship behavior dan tidak terdapat pengaruh tidak langsung yang signifikan dari Komunikasi Interpersonal terhadap Komitmen Organisasi melalui Organizational citizenship behavior.
Digital HRM with Machine Learning Approach Azhmy, Muhammad Fauzan; Suyar, Annisha Suvero; Setiamy, Arasy Ayu
Jurnal Penelitian Pendidikan IPA Vol 10 No SpecialIssue (2024): Science Education, Ecotourism, Health Science
Publisher : Postgraduate, University of Mataram

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29303/jppipa.v10iSpecialIssue.7213

Abstract

The purpose of this paper is to provide an overview of how modern resource management resolves conventional challenges in that area. Computing technology with all its specific application variants will help human performance in HR management in the contemporary era. The rapid advancement of technology and digitalization has presented a digital economy characterized by business and the trade transactions based on technology. This study aims to analyze the influence of the digital economy as measured by the Value of Electronic Money Transactions and the Value of E-Commerce Transactions on Indonesia’s economic growth. This research method is descriptive qualitative with a literature study approach. The data sources used are journal manuscripts, books, and other sources that are in accordance with the theme of this study. The data will be elaborated to get the construction of relevant thoughts and reflect an adequate analysis of computers and human resource management in this modern era. The results of the study are computing is able to carry out administrative tasks automatically; computing is able to increase employee engagement; computing can help improve the recruitment and orientation process; computing can help ensure compliance; and computing can help drive data-driven decision making.
Analisis Perencanaan Tata Letak Stok Gudang Menggunakan Metode Kubikasi dan Stapel di PT.Permata Arga Wisesa Dzikrillah, Ardiaz Zidane; Indahwati, Rini; Azhmy, Muhammad Fauzan
EKOMA : Jurnal Ekonomi, Manajemen, Akuntansi Vol. 5 No. 1: November 2025
Publisher : CV. Ulil Albab Corp

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56799/ekoma.v5i1.12950

Abstract

Article History: Received: (diisi oleh editor) Revised: (diisi oleh editor) Accepted: (diisi oleh editor) Abstract: Penelitian ini membahas strategi penataan ulang tata letak persediaan di gudang PT. Permata Arga Wisesa melalui penerapan metode perhitungan volume (kubikasi) dan penumpukan bertingkat (stapel). Permasalahan yang dihadapi perusahaan meliputi tumpukan barang yang kurang terorganisir, penggunaan ruang yang belum maksimal, serta proses pencarian stok yang memakan waktu. Penelitian menggunakan pendekatan kualitatif deskriptif dengan teknik observasi, wawancara, dan telaah dokumen untuk memotret kondisi gudang sebelum dan sesudah perbaikan tata letak. Temuan menunjukkan bahwa metode kubikasi membantu memperoleh kapasitas ruang yang lebih presisi sehingga tidak ada area yang terbuang. Sementara itu, metode stapel mampu menciptakan tumpukan yang lebih kokoh dan aman, sehingga risiko kerusakan barang dapat ditekan. Sinergi kedua metode ini menghasilkan zonasi penyimpanan yang lebih teratur (berdasarkan kecepatan pergerakan barang), lorong penyimpanan yang seragam, serta sistem identifikasi lokasi yang lebih jelas. Penerapan kedua metode tersebut terbukti meningkatkan kinerja operasional gudang, mempercepat alur bongkar muat, serta menambah kapasitas simpan tanpa perluasan bangunan. Penelitian ini menyarankan penerapan berkesinambungan, peningkatan keterampilan karyawan melalui pelatihan, serta penyediaan media visual sebagai panduan tata letak agar perbaikan yang dicapai dapat terus dipertahankan.