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All Journal JURNAL PHARMASCIENCE Jurnal Surya Medika Jurnal Ilmiah Ibnu Sina (JIIS): Ilmu Farmasi dan Kesehatan AkMen JURNAL ILMIAH Jurnal Kreativitas PKM Jurnal Edueco Jurnal Ekonomi Manajemen Sistem Informasi Borneo Journal Of Pharmascientech Annals of Management and Organization Research Cendekia Medika : Jurnal Stikes Al-Ma`arif Baturaja Jurnal Ilmiah Ibnu Sina (JIIS): Ilmu Farmasi dan Kesehatan Jurnal Ilmiah Berkala Sains dan Terapan Kimia Safari : Jurnal Pengabdian Masyarakat Indonesia Journal of Training and Community Service Adpertisi Indonesian Research Journal on Education Jurnal Nusantara Berbakti Borneo Journal of Pharmacy Journal of Pharmascience
Arnida Arnida
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The effect of service quality and shariah compliance on customer loyalty by mediating customer satisfaction Romadhoni, Buyung; Amin, Asbi; Arnida, Arnida
Annals of Management and Organization Research Vol. 7 No. 2 (2025): November
Publisher : goodwood publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.35912/amor.v7i2.2538

Abstract

Purpose: This research to examine the influence of Service Quality and Shariah Compliance on Customer Loyalty; Service Quality and Shariah Compliance influence customer satisfaction; Customer Loyalty influences Customer Satisfaction; Service Quality and Shariah Compliance towards Customer Loyalty by mediating customer satisfaction. Methodology/approach: This study uses a quantitative descriptive research. Taken from clients of PT Bank Syariah Indonesia KCP Makassar Panakukang with a test estimate of 150 respondents. Results: Service quality, Shariah Compliance and customer satisfaction has a positive effect on customer loyalty; service quality and Shariah Compliance has a positive effect on customer satisfaction; service quality has a positive effect but Shariah Compliance has not effect on customer loyalty through customer satisfaction. Conclusion: Of the seven hypotheses found, six were accepted but one hypothesis was rejected. Limitations: A survey of 150 clients at one branch, which restricts the generalizability of the findings to all customers of PT Bank Syariah Indonesia in Makassar. Contribution: It is hoped that the results of this research can provide information on marketing strategies in sharia practice, especially in improving service quality, sharia compliance, customer satisfaction in increasing customer loyalty.
Edukasi Penerapan Teknologi Fermentasi melalui Pembuatan Kefir dan Yogurt Khairunnisa, Amalia; Pratika Viogenta; Nani Kartinah; Arnida Arnida; Sutomo Sutomo; Fadlilaturrahmah Fadlilaturrahmah
Jurnal Nusantara Berbakti Vol. 2 No. 4 (2024): Oktober : Jurnal Nusantara Berbakti
Publisher : Universitas Kristen Indonesia Toraja

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59024/jnb.v2i3.411

Abstract

Fermentation technology can increase added value to agricultural, food and other products. Through fermentation, raw materials can be converted into products with higher selling value, such as cheese, yogurt, tempeh, wine, beer, and so on. Many fermented products are beneficial for health, for example kefir and yogurt which contain good probiotics. for digestion. Kefir is a type of fermented milk whose manufacture uses various microorganisms to produce lactic acid products with by-products such as ethanol, free fatty acids and acetaldehyde. Kefir is made by adding yeast which contains many microorganisms from the lactic acid bacteria and yeast groups, while yogurt is fermented milk with lactic acid bacteria (LAB).  This service activity aims to increase people' knowledge and skills regarding the application of fermentation technology, starting from the meaning of fermentation, fermentation methods to high-value products produced from the fermentation process. In this activity, socialization activities were carried out regarding the development of fermentation technology, especially kefir and cow's milk yogurt, as well as practices on how to make it among the residents of Balitra Jaya Permai Loktabat Utara. The results show an increase in residents' knowledge and skills regarding fermentation through pretest and posttest activities as well as practical activities.
Standardisasi Simplisia dan Ekstrak Daun Matoa (Pometia pinnata J.R Forst & G. Forst) Asal Kalimantan Selatan Sutomo Sutomo; Norijatil Hasanah; Arnida Arnida; Agung Sriyono
Journal of Pharmascience Vol. 8 No. 1 (2021): Jurnal Pharmascience
Publisher : Universitas Lambung Mangkurat

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.20527/jps.v8i1.10275

Abstract

Matoa (Pometia pinnata) merupakan salah satu  tumbuhan yang dapat tumbuh dengan baik di Kalimatan dan diketahui mengandung metabolit sekunder yang berpotensi sebagai obat. Penelitian ini bertujuan untuk melakukan standardisasi berdasarkan parameter spesifik dan nonspesifik dari simplisia dan ekstrak. Pengambilan sampel daun P. pinnata dilakukan pada tiga tempat tumbuh yaitu Desa Pemuda, Kebun Raya Banua, dan Tahura Sultan Adam. Metode standardisasi yang digunakan mengacu pada Farmakope Herbal Indonesia dan Parameter Standar Umum Ekstrak. Pengamatan organoleptik simplisia yaitu berwarna hijau muda, rasa pahit, berbau khas. Pengamatan mikroskopik menunjukkan adanya dinding sel, floem, xilem, stomata, dan inti sel. Kadar sari larut etanol (19,07-19,27)%; kadar sari larut air (20,93-21,17)%; susut pengeringan (6,17-6,23)%; kadar abu total (4,63-4,73)%; kadar Pb (0,014-0,022) ppm; kadar Cd (0,014-0,015)ppm; dan kadar Hg <0,00004ppm. Pemerian ekstrak yaitu berwarna hijau kehitaman, berbau khas, rasa pahit. Ekstrak etanol daun P. pinnata mengandung alkaloid, flavonoid, steroid, tanin, glikosida, saponin, antrakuinon yang ditegaskan pada profil KLT menunjukkan kesamaan kandungan senyawa kimia pada tiap tempat tumbuh. Rendemen yang didapat (11,19-14,68)%; kadar air (5,57-5,97)%; kadar abu total (1,19-1,24)%; dan kadar abu tidak larut asam (0,41-0,44)%. Hasil uji parameter spesifik dan nonspesifik simplisia dan ekstrak daun P. pinnata dari tiga tempat tumbuh telah memenuhi syarat yang ditetapkan oleh MMI dan BPOM RI. Kata Kunci :  Standardisasi; Matoa; Pometia pinnata, Simplisia; Ekstrak   Matoa (Pometia pinnata) is one of the plants that can grow well in Kalimantan and known to contain efficacious secondary metabolites. This study is aimed to determine the value of specific parameters and nonspecific parameters of simplicia and extract. The leaves of P. pinnata was carried out in three growing places, which are the Pemuda Village, Banua Botanical Garden, and Tahura Sultan Adam. The method of determining the standardization parameters refers to Indonesian Herbal Pharmacopoeia and the General Standard Parameters of Medicinal Plant Extracts. The result from organoleptic observations of simplicia showed that P. pinnata had a light green color, a bitter taste, and a distinctive smell. Microscopic observations showed phloem, xylem, stomata, cell nuclei, cell walls. The content of ethanol soluble extract was 19.07%-19.27%, water soluble extract content was 20.93%-21.17%, drying losses was 6.17%-6.23%, total ash content was 4.63%-4.73%, Pb levels was 0.014-0.022ppm, Cd levels was 0.014-0.015ppm, and Hg levels was <0.00004 ppm. The description of extracts was that P. pinnata had a blackish green color, a bitter taste, and a distinctive smell. Ethanol extracts of P. pinnata leaves contained alkaloids, flavonoids, steroids, tannins, glycosides, saponins, anthraquinones which were confirmed in the TLC profile  showing the similarity of chemical compounds in each growing place. The yield extract was 11.19%-14.68%, water content was 5.57%-5.97%, total ash content was 1.19%-1.24%, and acid insoluble ash content was 0.41%-0.44%. The results of specific and nonspecific parameters of simplicia and P. pinnata leaf extract from three growing sites have met the requirements set by MMI and BPOM RI.
Co-Authors Abda Abda Agung Sriyono Ahmad Fajri Akbar, Nabila Hadiah Akhmad Dwi Priyatno Al Madani Ali Harokan Amalia Khairunnisa, Amalia Amalina Amalina, Amalina Amin, Asbi Aminuyati Annisa Sulistyowati Aprilianes, Alif Vera Evi Mintowati, Evi Fachrurrazy, Fachrurazy Fadhilah, Nur Aina Fadlilaturrahmah Fadlilaturrahmah, Fadlilaturrahmah Febri Hernawati Gita Meliawati Gunawan Gunawan Hala, Yusriadi Hermalia Putri Ibrahim Ibrahim Khoirunnisa Muslimawati Liling Triyasmono M Yuwono Meda, Tamrin Mia Fitriana Mochammad Maulidie Alfiannor Saputera Muhammad Ikhwan Rizki Muhammad Yuwono Nabila Nabila Nani Kartinah Norijatil Hasanah Nurbidayah Nurdin Nurdin Rahmi Muthia Rizka Putri Salsabila Romadhoni, Buyung Sabrida, Sabrida Sahi, Eka Rahmawaty Salamiah . Sandi, Dita Ayulia Dwi Sutomo Sutomo Sutomo Sutomo Sutomo Sutomo Sutomo Sutomo Syarifuddin Syarifuddin Thaha, Salmiyah Thata, Salmiyah Viogenta, Pratika Wathan, Nasrul