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Journal : Journal of Information Systems and Informatics

Pemilihan Metode dan Algoritma dalam Analisis Sentimen di Media Sosial : Sistematic Literature Review Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 3 No 2 (2021): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.33557/journalisi.v3i2.125

Abstract

This article use Systematic Literature Review (SLR) to classify sentiment analysis based on case studies, methods, social media, and platforms. The coding stage is divided into three stages, namely the open, selective and axial coding. The literature study on sentiment analysis is divided into two parts: identifying gaps based on case studies and data sources and identifying gaps based on the methods or algorithms used. The gap identification results based on case studies and data sources show that popular review topics are synonymous with entertainment, economic and political content. Therefore, the quantity of research with review topics related to the implementation of education, the dynamics of the bureaucracy, health facilities and services, and non-governmental organization’s activities need to be increased. Meanwhile, the most dominant platforms used as data sources are website and mobile-based applications. The results of the gap identification based on the method and algorithm show that the quantity of research with the Naive Bayes Classifier (NBC) and Support Vector Machine (SVM) method or algorithm is more dominant than the k-Nearest Neighbor (k-NN) and Lexicon-based. Thus, it is necessary to increase the number of other classification methods such as Particle Swarm Optimization, BM25, Decision Tree, K-Means, and Neural Networks.
Analisis Sentimen dan Pemodelan Topik dalam Optimalisasi Pemasaran Destinasi Pariwisata Prioritas di Indonesia Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 3 No 3 (2021): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v3i3.171

Abstract

This article analyzes a theoretical perspective on sentiment analysis approaches and topic modeling to optimize tourism destination marketing using the Systematic Literature Review (SLR) method. The analysis consists of planning, implementation, and reporting stages. This Review Literature focuses on tourism destinations in Indonesia, in particular the ten priority destinations. The results of this study are that the sentiment analysis approach and topic modeling can optimize the marketing strategy of ten priority destinations in Indonesia. Nevertheless, the sentiment analysis results need to be explicitly described based on tourist attraction, tourism supporting accommodation, tourism support accessibility, and tourist activities. Furthermore, modeling topics about tourism destinations need to be classified in-depth based on tourism support, accessibility of tourism support, tourist activities, tourist attractions, and the context of vulnerability.
Perkembangan Riset Desain Sistem Informasi Menggunakan Pendekatan Terstruktur : Sistematic Literature Review Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 3 No 4 (2021): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v3i4.205

Abstract

This article aims to analyze the dynamics of information systems design using a structured model, based on the year of publication, the scope of application of information systems, and the information system platform designed (website, desktop, mobile). The method adopted is a literature study using a Systematic Literature Review (SLR) approach. The supporting instrument used in the literature study was the Nvivo 12 Plus. The articles that are evaluated are limited to journals indexed by Garuda (garuda.ristekbrin.go.id) from 2010-2021. The results of the evaluation of structured model-based information system design are classified based on three characteristics of information systems, namely: website-based information systems; desktop; and mobile. The classification based on case studies of information system design consists of five characteristics of institutions, namely government institutions; educational institutions; health institutions; profit institutions; and non-profit organizations. Tools evaluated are limited to Data Flow Diagrams (DFD) and Entity Relationship Diagrams (ERD). Based on the results of the literature study, it can be seen that the design of information systems based on a structured approach using Data Flow Diagrams (DFD) has increased in 2018 and 2019. Meanwhile, database system design using a structured approach-based Entity Relationship Diagram (ERD) has increased in 2019. The most studied scope of application of information systems based on the characteristics of institutions is profit institutions, educational institutions, and government agencies.
Priority Analysis of Mangrove Guraping Ecotourism Development Based on Spatial Data Using Process Hierarchy Analysis Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 1 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i1.217

Abstract

This article aims to analyze the development priorities of Guraping mangrove ecotourism based on spatial data using process hierarchy analysis (AHP). The research process is divided into three stages: the pre-processing stage, processing stage, analyzing and reporting phase. In the processing stage, the spatial data used is Landsat 8 OLI in the Guraping mangrove ecotourism area from 2013-2021 with the Coordinate Reference System World Geodetic System (WGS) 84 or Universal Transverse Mercator (UTM) Zone 52N. In the Processing stage, raster data for each zone in the Guraping mangrove ecotourism area will be calculated using the Normalized Difference Vegetation Index (NDVI) algorithm to determine the maximum, average, and minimum values value. The analyzing and reporting phase contains an idea of NDVI calculations result related to the Decree of the Minister of State for the environment in 2004. The findings of this study indicate that the ranking system in the Analytical Hierarchy Process (AHP) algorithm can be used to analyze the priority of the Guraping mangrove ecotourism development program. In AHP Calculation, the programs consist of rehabilitation, restoration, reclamation, and conservation. In addition, the alternatives are zone 1, zone 2, and zone 3. The ranking results show that the program relevant to the NDVI calculation of the Guraping mangrove ecotourism context is the rehabilitation program. Furthermore, the alternative ranking results show that Zone 1 is the priority zone for the rehabilitation program.
Tourism Infrastructure Development and Transformation of Vegetation Index in Dodola Island of Morotai Island Regency Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 1 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i1.230

Abstract

The development of tourism infrastructure without control can cause changes in the environmental vegetation index and harm a tourism destination. This study aims to analyze changes in the vegetation index on Dodola Island from 2013-2021 to develop tourism infrastructure. The approach used is remote sensing, namely the Normalized Difference Vegetation Index (NDVI) and Soil Adjusted Vegetation Index (SAVI) using Landsat 8 Operational Land Imager (OLI). NDVI is an index of the greenery or photosynthetic activity of vegetation. Vegetation actively carrying out photosynthesis will absorb most of the red waves of sunlight and reflect higher near-infrared waves. In addition, SAVI is a soil vegetation index adjusted for soil pixels' effect using a vegetation density function. The results of this study indicate a perfect correlation between the NDVI average value and the SAVI average value of 0.996 so that it can be used as data to analyze changes in the vegetation index value on Dodola Island from 2013-2021. The average NDVI value of Dodola Island in 2017 showed a significant decrease to 0.16 from 0.35 in 2016. Likewise, the average SAVI value of Dodola Island in 2017 showed a reduction of 0.12 from 0 .27 in 2016. Although in 2021, the average NDVI value will increase to 0.32 and the average SAVI value to 0.27, stakeholders need to form institutions and establish policies as a preventive measure for the decline in the vegetation index worse than in 2017. Based on the Decree of the State Minister of the Environment No. 201 of 2004 concerning the characteristics of the damage to mangrove forests, the condition of the mangrove area of ​​Dodola Island in 2017 is categorized as damaged and sparse, so that mangrove rehabilitation is necessary. Based on the results of this study, a community-based mangrove ecotourism approach is recommended as an alternative method of sustainable tourism development on Dodola Island.
Analysis and Design of Mangrove Ecotourism Management System (SIMANGROVE) of Dodola Island, Morotai Island Regency, Indonesia Heru Prasadja; Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 2 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i2.243

Abstract

Tourism destination managers need information systems necessary for tourism destination managers to optimise the ecological, economic, and socio-cultural monitoring functions. This study aims to develop a management information system known as SIMANGROVE based on the context of managing mangrove areas in Dodola Island of Morotai Island Regency, Indonesia. The system design is carried out using the Software Development Life Cycle (SDLC) framework through the Waterfall approach. The analysis of the concept of mangrove ecotourism is adjusted to the availability of resources classified into accessibility, accommodation, attractions, and amenities on Dodola Island. The research of analysis and design of SIMANGROVE show that the ease of use of the application (usability), quality of information (information) and user security (security) are essential elements that benefit managers and visitors when accessing data as well as making reservations and transactions in the SIMANGROVE system.
Strategic Planning of Ecotourism Management System Using Ward and Peppard Framework Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 2 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i2.245

Abstract

The strategic planning of the Dodola Island, Tourism destination management system is the development of previous research concerning transformation in the vegetation index value of the mangrove ecotourism area and recommendations for the rehabilitation of mangrove zones to maintain the ecological sustainability of mangroves. In addition to the environmental, socio-economic, and socio-cultural aspects, it is also necessary to develop a destination management system. This research uses the Ward and Peppard framework to design the system by considering the existing ecological, socio-economic, socio-cultural conditions, resource availability, tourist behaviour, and destination management capabilities. The instruments used in the Ward and Peppard framework analysis are Value Chain Analysis, Porter’s Five Force Model, SERVQUAL, PESTEL and SWOT Analysis, Ecopreneurship Model, and IT Balanced Scorecard. The Ward and Peppard framework describes the need for information systems to mobilise the Small and Medium Enterprise activity in the mangrove ecotourism area. Furthermore, the amenity, accommodation, and local transportation accessibility are recommended. These systems are designed based on the ecopreneurship model to optimise the management of tourism destinations known as SIMANGROVE on Dodola Island, Morotai Islands Regency, Indonesia.
An Evaluation of Control Objective for Information Related Technology (COBIT) 4.0 or 4.1: Systematic Literature Review Yan Dirk Wabiser; Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 2 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i2.255

Abstract

Control Objective for Information Related Technology (COBIT 4.0 and 4.1) is one of Indonesia's most popular information technology audit frameworks. This article compares the maturity level of implementing information systems in Indonesia, especially government agencies, educational institutions, health institutions, and companies. The method used is a literature study of the research results from 2015-to 2020 related to COBIT 4.0 and COBIT 4.1. This study's results indicate that the conceptual framework of COBIT 4.1 is more dominant than COBIT 4.0. The Plan and Organize (PO) domain and the Delivery and Support (DS) domain are mainly used to focus studies on government agencies and companies. Meanwhile, the maturity level is dominated by the repeatable but intuitive (level 2) and defined process (level 3), which can be repeated and defined. Thus, studies on information system audit using the COBIT 4.0 and 4.1 conceptual frameworks need to be improved in education and health agencies or other agencies that integrate business processes with information technology.
Sentiment Analysis on Customer Perception towards Products and Services of Restaurant in Labuan Bajo Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 3 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i3.276

Abstract

Analysis of consumer sentiment towards restaurant products and services in the form of reviews on various digital platforms such as Tripadvisor determines business sustainability and the image of tourist destinations. This study aims to classify visitor sentiments as Tripadvisor users towards Happy Banana Komodo, MadeInItaly, Mediterraneo, and La Cucina restaurants in Labuan Bajo. The research stages are divided into three parts, namely the stages of data collection, data processing, classification and evaluation of model performance, and interpretation of data and information. At the data collection stage, Tripadvisor user reviews of products and services at each restaurant are mined using the Webharvy application based on the configuration of the customer name, date of examination, rating, review title, and review. The data mining results are cleaned and prepared to be managed using the RapidMiner application at the data processing stage. The classification and evaluation stage of model performance is the implementation and testing of classification algorithms that are relevant to the dataset, namely Decision Tree (DT), Naïve Bayes (NB), Support Vector Machine (SVM), k-Nearest Neighbor (k-NN). The findings of this study indicate the implementation of the positive and negative sentiment classification method for the comprehensive review data from the Tripadvisor website for the products and services of restaurants Happy Banana Komodo, MadeInITaly, Mediterraneo, and La Cucina Restaurants are relevant with k-Nearest Neighbor (k-NN) with accuracy value of 99.27% ​​, a precision value of 100%, and a recall of 98.53%.
Strategic Planning of Regional Tourism Information System of Morotai Island Regency using Ward and Peppard Framework Eko Widodo; Yerik Afrianto Singgalen
Journal of Information System and Informatics Vol 4 No 3 (2022): Journal of Information Systems and Informatics
Publisher : Universitas Bina Darma

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51519/journalisi.v4i3.282

Abstract

The tourism development program in Indonesia is not central but decentralized so that each autonomous region has the authority to determine the direction of policies and strategies for developing tourism potential in their respective areas. In the context of the Morotai Islands regency, an integrated regional tourism information system has not been designed to control and synchronize stakeholders' interests and optimize the marketing of regional tourist destinations. Considering this, this study offers the Ward and Peppard framework for the strategic design of Sistem Informasi Pariwisata Daerah (SIPARDA) as a website-based application that can be used for data collection and monitoring of regional tourism resources as well as tourism destination development programs in Morotai Island Regency. This study shows that the identification of external and internal conditions of the business environment is not limited to the Value Chain approach and Porter's Five Forces Model but also the Tourism Area Life Cycle and Irritation Index to understand the context of regional tourism-related to tourism resources both attractions, accommodation, amenities, and accessibility, as well as the level of acceptance of the Morotai people towards tourism development programs. Furthermore, identifying the current internal and external conditions of information systems or information technology in the portfolio application is analyzed based on Strenght, Weaknesses, Opportunities, and Threats (SWOT) to provide recommendations for future application portfolios. The results of this study recommend the Regional Tourism Information System known as Sistem Informasi Pariwisata Daerah (SIPARDA) as a portfolio future application that needs to be prioritized to optimize the function of monitoring tourism development in the Morotai Island Regency.
Co-Authors A.Y. Agung Nugroho Abigail Rosandrine Kayla Putri Rahadi Agnes Harnadi Agnes Harnadi Agung Mulyadi Purba Alfonso Harrison Aloisius Gita Nathaniel Aprius Sutresno, Stephen Astuti Kusumawicitra Astuti Kusumawicitra Laturiuw Astuti Kusumawicitra Laturiuw Bernardus Alvin Rig Bernardus Alvin Rig Biafra Daffa Farabi Biafra Daffa Farabi Billy Macarius Sidhunata Brito, Manuel Charitas Fibriani Christanto, Henoch Juli Christine Dewi Danny Manongga Dasra, Muhamad Nur Agus Eko Sediyono Eko Widodo Elfin Saputra Elfin Saputra Elly Esra Kudubun Eugenius Kau Suni Fang, Liem Shiao Faskalis Halomoan Lichkman Manurung Gatot Sasongko Gilberto Dennis G E Sidabutar Gintu, Agung Rimayanto Gudiato, Candra Henoch Juli Christanto Henoch Juli Christanto Henoch Juli Christanto Heru Prasadja Hindriyanto Dwi Purnomo Hironimus Cornelius Royke Irene Sonbay Irwan Sembiring Jesslyn Alvina Seah Jonathan Tristan Santoso Juli Christanto, Henoch Kartikawangi, Dorien Kusumawicitra, Astuti Manuel Brito Marthen Timisela Mavish, Steven Michael Kenang Gabbatha Nantingkaseh, Alfonso Harrison Nicolas Arya Nanda Susilo Nugroho, A. Y. Agung Octa Hutapea Octa Hutapea Pamerdi Giri Wiloso Pamerdi Giri Wiloso Pamerdi Giri Wiloso, Pamerdi Giri Pedro Manuel Lamberto Buu Sada Pinia, Nyoman Agus Perdanaputra Pontolawokang, Theresya Ellen Pristiana Widyastuti Pristiana Widyastuti Purwoko, Agus Puspitarini, Titis Radyan Rahmananta Radyan Rahmananta Rafael Christian Rahadi, Abigail Rosandrine Kayla Putri Rahmadini, Asyifa Catur Richard Emmanuel Adrian Sinaga Rosdiana Sijabat Ruben William Setiawan Samuel Piolo Seingo, Martha Maraka Setiawan, Ruben William Siemens Benyamin Tjhang Sri Yulianto Joko Prasetyo Stephen Aprius Sutresno SUHARSONO Suharsono Tabuni, Gasper Tharsini, Priya Titi Susilowati Prabawa Titis Puspitarini Widodo, Eko Winayu, Birgitta Narindri Rara Yan Dirk Wabiser Yoel Kristian Zsarin Astri Puji Insani