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All Journal Jurnal Online Mahasiswa (JOM) Bidang Keguruan dan Ilmu Pendidikan Indian Journal of Forensic Medicine & Toxicology International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Jurnal Pengabdian Mandiri Jurnal Riset Rumpun Ilmu Kesehatan (JURRIKES) Jurnal Administrasi Perkantoran QANUN: Journal of Islamic Laws and Studies Jurnal Ilmiah Dan Karya Mahasiswa Jurnal Suaka Insan Mengabdi Master Manajemen Intellektika: Jurnal Ilmiah Mahasiswa Jurnal Pengabdian Masyarakat dan Riset Pendidikan Jurnal Media Akademik (JMA) Jurnal Intelek Insan Cendikia Aliansi: Jurnal Hukum, Pendidikan dan Sosial Humaniora Akhlak: Jurnal Pendidikan Agama Islam Dan Filsafat PESHUM Jurnal Dharma Indonesia
Aulia Ramadhani
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Religion Arts Humanities Computer Science & IT Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Mathematics Medicine & Pharmacology Nursing Public Health Social Sciences Other

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THE RELATIONSHIP BETWEEN WORK–LIFE BALANCE, STRESS LEVELS, AND EMPLOYEE TURNOVER WITH ORGANIZATIONAL CULTURE AND SOCIAL SUPPORT AS MODERATING VARIABLES (A CASE STUDY OF THE EXPORT–IMPORT DEPARTMENT EMPLOYEES AT PT TJIWI KIMIA) Aulia Ramadhani; Arief Noviarakhman Zagladi
International Journal of Economic, Business, Accounting, Agriculture Management and Sharia Administration (IJEBAS) Vol. 6 No. 2 (2026): April
Publisher : CV. Radja Publika

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.5281/zenodo.19995665

Abstract

This study examines the relationship between work–life balance (WLB), employee stress levels, and turnover, while investigating the moderating roles of organizational culture and social support. Conducted among employees in the export–import department of PT Tjiwi Kimia, this research employs a quantitative survey approach. Data were collected through structured questionnaires and analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) to evaluate inter-variable relationships. The findings indicate that WLB significantly reduces employee stress and turnover. These effects are strengthened by a supportive organizational culture and adequate social support, both of which significantly moderate the relationships between WLB, stress, and turnover. The results support role balance theory and social support theory, emphasizing that employee well-being depends not only on balancing professional and personal life but also on a supportive work environment. Practically, the study suggests that organizations should strengthen flexible WLB policies, foster a supportive organizational culture, and facilitate social support systems as effective strategies to enhance employee well-being and retention.
Co-Authors A. Rozi Aidina futri ritonga Amrullah, M. Fikri Andi Darmawangsa Ardi Mustakim Arief Noviarakhman Zagladi Aryo Dwipo Kusumo Austin Alexander Parhusip Ayu Anggraini B Ayu Saputri Azhar Azhar Azizah Des Derivanti bagas, Muhammad Bagas Hidayatullah Davina Suci Laudya Devi Mustika Dhaifah Khairunnisa. B Dodi Pramana Eli Siswanto Ermeisi Er Unja Evrina Faizal Khalis Ramadhani Fathimah Hanan Ghifari Syafa Sukoco Ig Jarot Febri Setyo Wibowo Imelda Ingir Indryani Indryani Jenny Sukma Kasturi Juliani Saputri Khoirotul Faradilla Zahara Lawang, Hasanna M. Danish Sumantri Nada Fajrina Nadia Zahara Naila Tri Absari Najatul Aulia Nida Khairiah Nor Khalisah Nur Islami Nurhayati Nurhayati Oktaviani Putri Dita Arumsari Pradita Ataza Restu Nurhidayati Rima Artanti Rizki Amalia Utami SAFITRI, SANI Shofiya Rahmah Siswanto Suhaimi Suryana Rumpaidus Syarifuddin Warjiman, Warjiman Winda sherly utami Zhafira Zhafira