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All Journal E-Journal Home Economic and Tourism Jurnal Pendidikan Teknologi dan Kejuruan JURNAL PENDIDIKAN TAMBUSAI Jurnal Pendidikan dan Keluarga Jurnal Kajian Pariwisata dan Bisnis Perhotelan
Ira Meirina Chair
Universitas Negeri Padang
Humanities Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Social Sciences Other

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Analisis Sikap Kerja Mahasiswa Tata Boga FT UNP dalam Pelaksanaan Praktek Lapangan Industri (PLI) di Berbagai Hotel Kota Padang Mairoza, Dini; Silfeni, Silfeni; Chair, Ira Meirina
Journal of Home Economics and Tourism Vol 3, No 2 (2013): Periode Juni 2013
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

The aim of this research is to describe the attitude of the PKK’s Tata Boga FT UNP students in PLI from the discipline and the careness. This research is the qualitative descriptive research with ex post facto approach. This research is done in some hotels in Padang such as Basko Premier Hotel, Pangeran Beach Hotel, HayamWuruk Hotel and Rocky Plaza Hotel. The data collection through interview with 10 informants who are the kitchen and pastry supervisor. The data validation is done by triangulation method. The result shows that (1) the students of Tata Boga UNP generally have the good attitude during PLI in some hotels in Padang, (2) the students have the good discipline to their jobs and the role of the industry, only some of them who break the rule, such as their absence during PLI, (3) the students have the good careness to their jobs, their environment, and only some of them still don’t aware of the safety.     Keywords :Discipline, Caraness
HUBUNGAN KUALITAS PELAYANAN KARYAWAN FRONT OFFICE DEPARTMENT DENGAN KEPUASAN PELANGGAN DI HOTEL ROCKY PLAZA PADANG Ananda, Prima Rizki; Chair, Ira Meirina; Abrian, Youmil
Journal of Home Economics and Tourism Vol 8, No 1 (2015): Periode Maret 2015
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

This study originated from the observation and experience of researcher’s friend while conducting industrial practice in Hotel Rocky Plaza Padang, that customer dissatisfaction with service quality front office employees in serving customers, such as slow response to the guests who will check-in and check-out, Customers have complained that the rooms booked was not in accordance with their wishes, as well as errors in the connecting line from the outside by phone parts provider and also the problem of lack of alacrity bellboy when guests need. Based on the above issues, this study aims to: 1) Describe the service quality front office employees Hotel Rocky Plaza Padang, 2) Describe guest satisfaction of Hotel Rocky Plaza Padang, and 3) To analyze the relationship between service quality front office employees with customer satisfaction in Hotel Rocky Plaza Padang.This type of research is classified to the correlational research. The population in this studied were all customers in stay or has been stayed in Hotel Rocky Plaza Padang. These samples included 98 customers who are staying at the Rocky Plaza Hotel in Padang during the study period with the sampling technique is incidental sampling. Data was collected using a questionnaire by using a Likert scale that has been tested for validity and reliability. Furthermore, the data were analyzed through descriptive analysis and correlation with the help of computer program SPSS version 17.00.The research found that: 1) Quality of Service Front Office located at the bad category (35%), 2) Customer satisfaction is In Category enough (40%), 3) test results Corelasi Product Moment with a significance level of 0.05, there is a relationship which positive and significant relationship between Service Quality Customer Satisfaction Front office with the r value of 0.479 (sig 0,000).
PENGARUH KUALIFIKASI HASIL SELEKSI TERHADAP PRODUKTIVITAS KERJA KARYAWAN DI GRAND ROCKY HOTEL BUKITTINGGI Afriana, Fitri; Chair, Ira Meirina; Ferdian, Feri
Journal of Home Economics and Tourism Vol 15, No 2 (2017): Periode September 2017
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

The purpose of this research is to examine the influence between the qualificationof selection toward work productivity employee in Grand Rocky HotelBukittinggi. The Type of research is clausal assosiative.The sampling technique isprobability sampling by using proportionate stratified random sampling. Samplein this research are amounted to 53 people. Data collecting using questionnairesbased on likert scale that has been tested of validity and reliability. Based on theresult of thereresearch concluded that in general about qualification of selection inGrand Rocky Hotel Bukittinggi is als good 38,62 %. Work productivity employeein Grand Rocky Hotel Bukittinggi is also good 66,7 %. The result also indicatethat are significant influence between qualification of selection and workproductivity in Grand Rocky Hotel Bukittinggi is 51,2% and 48,8% anotherfactor on a 0,000 < 0,05 significant.Key Word: Qualification of Selcetion and Work Productivity
Kepuasan Konsumen Di Kedai Nasi Kapau Uni Lis Bukittinggi Satriyani, Rina; Chair, Ira Meirina; Syarif, Wirnelis
Journal of Home Economics and Tourism Vol 4, No 3 (2013): Periode September 2013
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

Bukitinggi is one of destination tourism object for tourist. Which one of them that known by tourist nasi Kapu Uni LisBukittinggi. The background this research is 1) there are costumer problem that food product hadbeen over and is not be reiceive, 2) the serving is to long and slowly making costumer dissapointed, 3) the located of the place is not strategy, 4) having the more hight price from another nasi Kapau food shop, although having difference price but costumer didn’t choose to moving to another place. The research objective is to know the satisfaction costumer in the nasi Kapau Uni Lis food shop Bukittinggi include that quality of product and service.This research is description by using qualitative method. The instrument are collect files that used such as: interview, observation, and documentation, by using analisys model Milles and Hubberman files. The source files get from 10 people costumer and 1 waiter of  nasi Kapau Uni Lis  food shop. The result of analisys description show that the costumer didn’t satisfaction because the result of they are evaluation to showing the food product they are eating and the serviced they are reiceived is not good. To be increasing the customer selling valued they are need more product and service good quality.   Keywords: product and service quality
PERSEPSI WISATAWAN TENTANG DAYA TARIK WISATA PEMANDIAN TIRTA ALAMI KABUPATEN PADANG PARIAMAN Febrina, Nini; Chair, Ira Meirina; Waryono, Waryono
Journal of Home Economics and Tourism Vol 9, No 2 (2015): priode Juni 2015
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

The purpose of research is to determine the tourist’s perceptions about thetraction of tourism Pemandian Tirta Alami Kabupaten Padang Pariaman. Thisresearch consists of four indicators are: attraction, accessibilities, amenities, andancillary services. This type of research is descriptive research using surveymethod. Population in this research amounted to 16478 people’s. Samplingtechnique is non probability sampling, using incidental sampling. Sample numberin this research amounted for 100 people’s. Data collection using a questionnairebased on a Likert scale that tested for validity and reliability. Based on the resultsof the study concluded that in general the tourist’s perceptions about the tractionof tourism Pemandian Tirta Alami Kabupaten Padang Pariaman at categorysufficiently with average’s is 173,79 distance of score in 168 – <210 byinterpretation 37%.
HUBUNGAN KEPEMIMPINAN MANAJER DENGAN KINERJA KARYAWAN PADA HOUSEKEEPING DEPARTEMENT DI DAIMA HOTEL PADANG ULWAN, NASEH; Elida, Elida; Chair, Ira Meirina
Journal of Home Economics and Tourism Vol 5, No 1 (2014): Periode Maret 2014
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

The purpose of research is to analyze the relationship between leadership of manager with staff housekeeping performance in Daima Hotel Padang. This study is a descriptive correlational study. The population numbered 30 people of staff housekeeping department, Informant selection techniques in the study using sampling  jenuh technique for 30 people of staff housekeeping department,Data collection techniques with a structured questionnaire based on Likert scale that has been tested for validity and reliability. Based on the survey results revealed the percentage of incoming leadership of manager overall categorized very good (60%), staff housekeeping performance in Daima Hotel Padang overall as good (57%).The results showed that there is a Positive and significant relationship between leadership of manager with staff housekeeping performance in Daima Hotel Padang, It means that the higher the leadership housekeeping manager the performance staff of housekeeping departement also good Keywords: Leadership and Performance
HUBUNGAN KEPEMIMPINAN GENERAL MANAGER DENGAN PERILAKU KERJA KARYAWAN DI HOTEL BUMIMINANG PADANG Pasaribu, Sriandani; Chair, Ira Meirina; Kasmita, Kasmita
Journal of Home Economics and Tourism Vol 10, No 3 (2015): Priode September 2015
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

This study is aims to: 1) determine leadership of GM, 2) determine behavior employee, 3) analyze relationship between GM leadership with employee’s behavior at Hotel Bumiminang Padang. This research with correlational system. Population in this research amounted to 83 people. With samples 83 people with non-probability sampling technique, the sampling using saturated. Data were collected by questionnaire and analyzed by descriptive analysis or correlation. The results showed GM's leadership in a good category (78.31%). Behavior of employees in a good category (83.13%). Results of correlation test there is a significant connection between leadership of GM with working behavior with correlation value 0.261 and 0.017 significance and interpretation of weak values Keywords: Behavior, Performance, Work, Employee
PELAKSANAAN PROSEDUR KERJA ROOMBOY DI PREMIER BASKO HOTEL KOTA PADANG Setiawati, Desi Eka; Chair, Ira Meirina; Waryono, Waryono
Journal of Home Economics and Tourism Vol 7, No 3 (2014): Priode September 2014
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

This research beginning from the information that researchers get the guest comment by September-December 2013 occurred guest complaints related to work procedures roomboy, covering room cleanliness, guest supplies completeness, neatness, and roomboy services. While working procedures roomboy can be seen from the standard operational procedure, consisting of grooming and behavior, preperation trolley cart, striping & dusting, making bed, cleaning the bath room, set up a guest supplies and rechecking. This research aims to describe how the implementation of work procedures roomboy Premier Basko Hotel in Padang.This research is a descriptive research with qualitative methods. This research was conducted in the Premier Basko Hotel Padang. Sample data source is roomboy, floor supervisor, and executive housekeeper at Premier Basko Hotel Padang. Data was collected by observation, interviews, and documentation of data subsequently analyzed using Miles and Huberman models by performing three stages: data reduction, data display, and conclusion.The research concluded that in general the implementation of work procedures roomboy namely: 1) There are eleven roomboy 18.1% of the working procedures that do not run well on the implementation of the grooming, 2) There are 72.7 % of the eleven roomboy not work properly implement procedures and right on routine preparation trolley cart, 3) There are 45.4 % of the eleven roomboy striping that does not do well and properly, and in the implementation of dusting all roomboy already doing well and in accordance with procedures, 4) There are 81.8 % of the eleven roomboy who do not perform the procedure making the bed is good and true, 5) 100 % or all roomboy not perform the cleaning procedure with a good bath room and not in accordance with the working procedures, 6) There are 63.6 % of the eleven who did seet up roomboy guest supplies are not in accordance with the working procedures, 7) There are 27.2 % of the eleven roomboy rechecking procedure that does not run well and was not in accordance with the prescribed procedure. The conclusion of this research is still a lack of understanding on the implementation of work procedures roomboy makeup room on the status of vacant dirty rooms at Premier Basko Hotel Padang.
TINJAUAN KEBUTUHAN WISATAWAN DI OBJEK WISATA PANTAI PADANG Zuhra, Usie Fatimah; Chair, Ira Meirina; Kasmita, Kasmita
Journal of Home Economics and Tourism Vol 10, No 3 (2015): Priode September 2015
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

This study aimed to describe about travelers needs in Padang Coast Attractions in the review: physiological needs, safety needs, social needs, esteem needs and self-actualization needs.This type of research is descriptive with qualitative data.Data collection techniques by using interviews, observation, and documentation.Based on the research it about the needs of travelers in Padang Beach Attractions namely: physiological needsa clean place to eat and have facilities such as bathrooms, as well as a place to wash hands, gazebo that is safe, comfortable, and clean, the bathrooms are clean, mosquito. Safety needs security officers,parking attendantsand also life guard. Social needs a place to sit and a playground for children. Esteem needs merchands and beach officer more appreciative tourists who come to Padang beach. Self-actualization needs water sports, entertainment and race event held at Padang Beach. Key Word: Needs, Coast Attractions
PERSEPSI WISATAWAN TENTANG DESTINASI WISATA TAMAN MARGA SATWA DAN BUDAYA KINANTAN DI KOTA BUKITTINGGI Putri, Novia Sri; Chair, Ira Meirina; Waryono, Waryono
Journal of Home Economics and Tourism Vol 7, No 3 (2014): Priode September 2014
Publisher : Faculty of Tourism and Hospitality - Universitas Negeri Padang

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Abstract

This research aimed to describe the perception of tourists about tourist destinations Wildlife Park and Kinantan’s Culture in Bukittinggi terms of indicators attractions, accessibility, amenitas, human resources, image and price. The population is tourists visiting tourist destinations Wildlife Park and Kinantan’s Culture in Bukittinggi numbered 53.853 peoples. Sampling technique using incidental sampling, are 100 peoples. Data was collected using a questionnaire and analyzed through descriptive analysis. The results showed that Perception of tourists about tourist destinations Wildlife Park and Kinantan’s Culture in Bukittinggi in the category quite well (87%). While based on the indicators: 1) Tourist attractions in the category quite well (65%), 2) accessibility in the category quite well (44%), 3) Amenitas in the category quite well (60%), 4) human resources in the category quite well (49%), 5) image in the category quite well (50%), 6) Prices in the category quite well (67%). Keyword: Perception, Tourist Destinations, Tourists.
Co-Authors Afriana, Fitri Afrida, Yelni Amrisdi Pranata Ananda, Prima Rizki Asmar Yulastri Aulia Rahmi, Aulia Azwar, Hendri Bamy Emely Diansyah, Tisra Dini Mairoza Dwi Pratiwi Wulandari Elia Nandayana Pane elida elida Farhan, Muhammad Shaquel Febrina, Nini Ferdian, Feri Fitry, Herma Gavi Rahmat Pratama Gizel Gradinta Lineri Hasan, Siti Fatimah Hermanto, Anggun Hijriyantomi Suyuthie Jenny Fresiskha Kasmita Kasmita Kirey Lisya Yunanda Kurnia, Yofi Lismarni Lismarni, Lismarni Maharani, Miranda Mauliddy, Yozi mega wulan dari Meiza Herlinda MUSPRIADI, MUSPRIADI Nova Shabrina NURSAL, MUTIA HERLINA Nuzli Ramadhani Pasaribu, Sriandani Pramudia, Heru Putra, Ronaldo Putri, Novia Sri Rahman, Hidayatur Rany Ayuastika Reni Anjeli Rina Satriyani Rita, dEFFI Faffua Setiawati, Desi Eka Silfeni Silfeni Siti Fatma Suwita, Suwita Suyuthie, Hijriyantomi Syarif, Winerlis ULWAN, NASEH Vina Ananda Vivi Triyanti Warni, Nelli Waryono . Widiatmoko, Andri Wirnelis Syarif Witrin, Rosy Youmil Abrian Yuke Permata Lisna Yuliana Yuliana Yulianti Yulianti Zengga Zengga Zuhra, Usie Fatimah