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Penerapan Manajemen Strategik dalam Mewujudkan Mutu Pelayanan Kepegawaian yang Efektif dan Berkelanjutan Choirul Anam; Ilham Nur Rochman; Riki Nugroho
Jurnal Ilmiah Multidisiplin Indonesia Vol. 2 No. 1 (2026): Jurnal Ilmiah Multidisiplin Indonesia
Publisher : Atha Publishing Globalindo

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64845/jimi.v2i1.225

Abstract

Mutu pelayanan kepegawaian merupakan salah satu indikator penting dalam menilai kinerja organisasi, khususnya dalam mendukung efektivitas pengelolaan sumber daya manusia dan pencapaian tujuan institusional. Dalam menghadapi dinamika lingkungan organisasi yang semakin kompleks, penerapan manajemen strategik menjadi pendekatan yang esensial untuk meningkatkan kualitas pelayanan kepegawaian secara efektif dan berkelanjutan. Penelitian ini bertujuan untuk menganalisis penerapan manajemen strategik dalam mewujudkan mutu pelayanan kepegawaian yang efektif dan berkelanjutan. Penelitian ini menggunakan pendekatan deskriptif-analitis dengan menelaah proses perumusan, implementasi, dan evaluasi strategi dalam pengelolaan pelayanan kepegawaian. Data diperoleh melalui studi pustaka dan analisis dokumen organisasi yang berkaitan dengan kebijakan kepegawaian dan kinerja pelayanan. Hasil penelitian menunjukkan bahwa penerapan manajemen strategik yang terintegrasi mampu meningkatkan efektivitas pelayanan kepegawaian melalui kejelasan arah strategis, optimalisasi sumber daya manusia, serta penguatan sistem pelayanan yang berorientasi pada kebutuhan pemangku kepentingan. Selain itu, evaluasi strategi yang dilakukan secara berkelanjutan berperan penting dalam menjaga konsistensi mutu pelayanan dan mendorong perbaikan berkelanjutan.. 
Relational Leadership sebagai Pengalaman Hidup Karyawan: Studi Fenomenologi pada Outlet Ayam Uleg Cak Abit Salma Faza; Nasharuddin Mas; Choirul Anam
Jurnal Bisnis Inovatif dan Digital Vol. 3 No. 1 (2026): Januari : Jurnal Bisnis Inovatif dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubid.v3i1.1270

Abstract

This research explores the meaning of leadership in employee experiences at Ayam Uleg Cak Abit outlets in Malang City using a transcendental phenomenological approach. In the context of culinary organizations operating 24 hours without formal managerial structures, leadership is understood not merely as a structural position but as relational experiences shaping daily work life. This study involves six participants (two leaders and four employees) selected through purposive sampling, with data collected through in-depth interviews, non-participatory observations, and documentation. Data analysis follows Moustakas' (1994) four stages: epoche, phenomenological reduction, imaginative variation, and synthesis of meanings and essences. Findings reveal that employees perceive meaningful leadership through leader's direct presence, involvement in operational work, emotional support during high-pressure situations, and creating work environments valuing each employee's contribution. Leadership essence emerges through authentic relationships, consistent exemplary behavior, and sincere care in daily interactions rather than formal authority or hierarchical position. This research contributes to leadership theory by providing phenomenological perspectives and offers practical implications for developing more humanistic leadership practices in informal organizations. The study concludes that meaningful leadership in culinary outlets is built through trust, open communication, and ability to build significant relationships with employees.
Analisis Kompetensi Dan Perilaku Kerja Inovatif Terhadap Kinerja Pegawai Yang Dimediasi Knowledge Sharing Nurchalis Matdoan; Nasharuddin Mas; Choirul Anam
Jurnal Manajemen Kreatif dan Inovasi Vol. 2 No. 3 (2024): Juli: Jurnal Manajemen Kreatif dan Inovasi
Publisher : International Forum of Researchers and Lecturers

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59581/jmki-widyakarya.v2i3.3916

Abstract

The purpose of this research is to empirically determine the analysis of competency and innovative work behavior on employee performance mediated by knowledge sharing by conducting a study at the Tual City Personnel and Human Resource Development Agency). This research is positivism research, with the type of research being explanatory research. The population in this study was all employees of the Tual City Personnel and Human Resource Development Agency, totaling 33 people. The data analysis technique used in this research is Partial Least Square-Structural Equation Modeling (PLS-SEM) with the SmartPLS application. The research results show that competency is empirically unable to encourage increased employee performance. Innovative work behavior is empirically unable to encourage increased employee performance. Competency can empirically encourage increased knowledge sharing. Innovative work behavior is empirically able to encourage increased knowledge sharing. Knowledge sharing is empirically able to encourage increased employee performance. Competency is empirically able to encourage increased employee performance mediated by knowledge sharing. Innovative work behavior is empirically able to encourage increased employee performance mediated by knowledge sharing.
Model Kepemimpinan Berbasis Weton: Mengintegrasikan Kebijaksanaan Budaya Jawa ke dalam Manajemen Organisasi Modern Choirul Anam; Muhammad Saiful Rijal; Iva Khoiril Mala
Jurnal Bisnis Kreatif dan Inovatif Vol. 3 No. 2 (2026): Juni: Jurnal Bisnis Kreatif dan Inovatif
Publisher : Asosiasi Riset Ilmu Manajemen dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubikin.v2i4.1227

Abstract

This study developed the Weton-Based Leadership Model as a leadership framework that integrates Javanese cultural values from the weton system with modern leadership theories, such as transformational, servant, charismatic, and situational leadership. Using a postmodern paradigm with an exploratory qualitative approach, this study utilizes pattern matching and explanation building methods through in-depth interviews with cultural experts and human resource management practitioners, as well as analysis of Javanese cultural documents. The results of the study identify five key components in the model, namely self-awareness, value alignment, situational adaptability, team harmony, and risk governance. These five components interact with each other to form contextual leadership that is in harmony with personal identity, organizational culture, and environmental demands. The practical implications of this study include the use of weton as a reflective instrument in recruitment, personalized leadership development, and the strengthening of an inclusive organizational culture. Further research is recommended to test this model in various industrial contexts through quantitative methods and longitudinal approaches.
Pengaruh Green Leadership dan Community Involvement terhadap Green Performance Dimediasi oleh Employee Engagement Synda Lailatus Nadiva; Mulyono Mulyono; Choirul Anam
JURNAL MANAJEMEN DAN BISNIS EKONOMI Vol. 4 No. 3 (2026): Juli: JURNAL MANAJEMEN DAN BISNIS EKONOMI
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jmbe-itb.v4i3.4468

Abstract

The development of sustainable tourism villages requires the implementation of management practices that enhance environmental performance through environmentally oriented leadership, community participation, and stakeholder engagement in achieving sustainability goals. This study aims to examine the influence of green leadership and community involvement on green performance, with employee engagement serving as a mediating variable among the stakeholders and managers of Punten Tourism Village, Batu City. A quantitative approach with an explanatory research design was employed. The study involved all stakeholders and managers of Punten Tourism Village using a saturated sampling technique. Data were analyzed using Partial Least Squares–Structural Equation Modeling (PLS-SEM) with SmartPLS 4 software. The findings reveal that green leadership and community involvement have positive and significant effects on green performance. Both variables also significantly enhance employee engagement, which, in turn, positively and significantly influences green performance. Furthermore, employee engagement partially mediates the relationships between green leadership and green performance, as well as between community involvement and green performance. These findings suggest that improving the environmental performance of tourism villages requires the integration of green leadership, active community involvement, and stronger stakeholder engagement to support the implementation of sustainable tourism practices.
Implementasi Model Demonstrasi dalam Meningkatkan Minat Belajar Siswa pada Mata Pelajaran SKI Kelas XI C MA Plus Sunan Kalijogo Pogalan Trenggalek Semester Genap Tahun Ajaran 2023/2024 Choirul Anam; Uswatun Hasanah; Nasrul Fuad Erfansyah
Al Madjid : jurnal Pendidikan Islam Vol. 1 No. 1 (2025): April : Al Madjid : jurnal Pendidikan Islam
Publisher : Prodi PAI Fakultas Tarbiyah IAI Sunan Giri Trenggalek

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.64877/almadjid.v1i1.2

Abstract

This classroom action research aims to increase students' interest in learning in class XIC MA Plus Sunan Kalijogo for the 2023/2024 academic year in the subject History of Islamic Culture (SKI) through demonstration learning methods. This research was conducted in class XIC, totaling 23 students, based on a lack of interest in learning SKI because students felt bored and sleepy. This classroom action research was divided into two cycles. Data collection takes the form of observations, interviews and written tests. The results of the research show that there is a development of students' interest in learning which is characterized by increased student activity in asking questions, stable student attendance, and increased grades. In cycle 1 the percentage of student attendance reached 96 percent, and in cycle 2 it reached 97 percent. Apart from that, the average student score also increased, in cycle 1 the average student score was 75,6, and in cycle 2 the average student score was 79,1. With the existing data, it can be concluded that the demonstration method can increase students' interest in learning SKI in class XIC MA Plus Sunan Kalijogo Pogalan Trenggalek.
ANALYSIS OF THE EFFECT OF TOTAL QUALITY MANAGEMENT IMPLEMENTATION ON PATIENT LOYALTY, WITH SERVICE QUALITY AND PATIENT SATISFACTION AS MEDIATING VARIABLES (A Study of Patients at the Dental and Oral Health Clinic of the Poncol Community Health Center in Magetan Regency) Dyah Ayu Mustikaningsih; Adya Hermawati; Muchlis Mas’ud; Asih Tri Rachmi; Choirul Anam
Journal of Education and Teaching Learning Vol.4 No.1 July (2026)
Publisher : PT MEDIA JURNAL DAN PENDIDIKAN

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59211/mjpjetl.v4i1.322

Abstract

This study aims to analyze the effect of Total Quality Management (TQM) implementation on patient loyalty with service quality and patient satisfaction as mediating variables at the Dental and Oral Polyclinic of Poncol Health Center, Magetan Regency. This research is motivated by the phenomenon of fluctuating patient revisit rates that showed a declining trend throughout 2025, indicating problems in maintaining patient loyalty. This research employed a quantitative approach with a cross-sectional design. The population consisted of all patients who made revisit visits to the Dental and Oral Polyclinic of Poncol Health Center during the period January-December 2025, totaling 441 people. The sample size was determined using the Slovin formula with a 5% margin of error, resulting in 137 respondents. The sampling technique used purposive sampling. Data analysis was performed using Partial Least Square Structural Equation Modeling (PLS-SEM) with SmartPLS version 4.1.6.6 software. The results showed that: (1) TQM has no direct effect on patient loyalty; (2) TQM has a positive and significant effect on service quality; (3) TQM has a positive and significant effect on patient satisfaction; (4) service quality has a positive and significant effect on patient loyalty; (5) patient satisfaction has no significant effect on patient loyalty; (6) service quality is proven to mediate the effect of TQM on patient loyalty; and (7) patient satisfaction is not proven to mediate the effect of TQM on patient loyalty. These findings reinforce TQM theory (Deming, 1986) and SERVQUAL theory (Parasuraman et al., 1988) which emphasize the importance of quality management implementation in improving service quality, which ultimately can shape patient loyalty. Practically, health center management is advised to focus efforts on improving service quality, particularly on aspects of environmental comfort, service speed, and medical staff interaction with patients, as well as ensuring that every system improvement can be applied to real services that are directly felt by patients.  
Pelatihan Perbanyakan Beauveria bassiana sebagai Biopestisida Menggunakan Media Cair Di Desa Sumberaji Dian Eka Kusumawati; Choirul Anam; Mariyatul Qibtiyah; Istiqomah; Emmy Hamidah; Ana Amiroh
BERNAS: Jurnal Pengabdian Kepada Masyarakat Vol. 7 No. 3 (2026)
Publisher : Universitas Majalengka

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31949/jb.v7i3.18790

Abstract

Penggunaan pestisida kimia secara berlebihan dalam budidaya tanaman dapat menimbulkan berbagai dampak negatif, seperti resistensi hama, penurunan populasi musuh alami, pencemaran lingkungan, serta risiko terhadap kesehatan petani. Kondisi tersebut juga ditemukan pada kelompok tani di Desa Sumberaji yang masih mengandalkan pestisida kimia sebagai metode utama pengendalian hama. Oleh karena itu, dilakukan kegiatan pengabdian kepada masyarakat berupa pelatihan perbanyakan Beauveria bassiana menggunakan media cair sebagai alternatif biopestisida yang ramah lingkungan. Kegiatan ini bertujuan untuk meningkatkan pengetahuan dan keterampilan petani dalam memproduksi serta memanfaatkan B. bassiana secara mandiri. Metode pelaksanaan meliputi lima tahapan, yaitu observasi, persiapan alat dan bahan, pembuatan rangkaian media cair, penyuluhan dan praktik perbanyakan, serta evaluasi. Penyuluhan dilakukan melalui ceramah dan diskusi, sedangkan praktik meliputi pembuatan media cair, inokulasi, dan inkubasi jamur. Hasil kegiatan menunjukkan bahwa peserta mengikuti pelatihan dengan antusias dan mampu memahami materi yang diberikan. Evaluasi menunjukkan adanya peningkatan pengetahuan dan keterampilan petani mengenai teknik perbanyakan B. bassiana serta pemanfaatannya sebagai biopestisida. Selain itu, peserta menunjukkan minat yang lebih tinggi untuk menerapkan pengendalian hayati dan mengurangi ketergantungan terhadap pestisida kimia. Dengan demikian, pelatihan perbanyakan B. bassiana menggunakan media cair terbukti efektif dalam meningkatkan kapasitas petani dan mendukung penerapan sistem pertanian yang lebih berkelanjutan.
Pengaruh Endorsement terhadap Tourism Behavior dengan Brand Social Media dan Visiting Intention sebagai Mediasi Kamilatur Rochmah; Wahju Wulandari; Choirul Anam
Jurnal Bisnis Inovatif dan Digital Vol. 3 No. 3 (2026): Juli: Jurnal Bisnis Inovatif dan Digital
Publisher : Asosiasi Riset Ilmu Manajemen Kewirausahaan dan Bisnis Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61132/jubid.v3i3.1486

Abstract

This study aims to examine the effect of endorsement on tourism behavior and to assess the mediating roles of brand social media and visit intention in that relationship. The research subjects were tourists at Urban Villa in Batu City who had seen promotions on social media. The sample consisted of 100 respondents selected using purposive sampling in accordance with research standards. Data were collected through the distribution of questionnaires as the primary data source and supplemented by secondary data relevant to the study. Data analysis was conducted using the Partial Least Squares-Structural Equation Modeling (PLS-SEM) approach with the assistance of SmartPLS version 4.0. The results indicate that endorsement has a positive and significant effect on tourism behavior, brand social media, and visit intention. Furthermore, Social Media Brand and Visit Intention also have a positive and significant effect on Tourism Behavior. In the mediation test, Social Media Brand and Visit Intention were found to significantly mediate the effect of Endorsement on Tourism Behavior. These findings indicate that endorsement strategies through influencers not only shape tourists’ positive perceptions of Urban Villa Kota Batu’s social media but also increase visit intention, which ultimately drives tourism behavior. The results of this study have implications for the development of digital tourism marketing research and provide insights for the management of Urban Villa Kota Batu in designing more efficient influencer- and social media-based promotional strategies.