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Reframing Heritage Change: Applying the Limits of Acceptable Change (LAC) Framework to Stakeholder Perceptions in the Heritage Area of Jakarta Historic District Widhi, Frianty Kartika; Eddyono, Fauziah
Ilomata International Journal of Management Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i2.2221

Abstract

This study explores stakeholder perceptions of physical, social, and cultural changes in the Core Zone of the Jakarta Historic District using the Limits of Acceptable Change (LAC) framework. As a major urban heritage destination experiencing increasing tourism pressure, the area faces challenges related to authenticity, social dynamics, and environmental quality. A qualitative approach was employed through in-depth interviews with key stakeholders, including heritage managers, local communities, and business actors, supported by thematic analysis using NVivo.  The findings indicate that while physical improvements and increased visitation are generally perceived positively, stakeholders express concerns regarding crowding, socio-cultural shifts, and the gradual loss of community space. Rather than defining fixed thresholds, the study proposes qualitative indications of acceptable change based on stakeholder perceptions, particularly in relation to visitor density, environmental conditions, and socio-cultural dynamics. This study contributes by adapting the LAC framework to a living urban heritage context through multi-stakeholder qualitative evidence, highlighting the role of socio-cultural indicators and community space as critical dimensions of acceptable change. The findings also inform context-sensitive management strategies, including visitor regulation, cultural space protection, and participatory governance, to support more sustainable heritage tourism management.
Tanjungjaya Village on the Rise: Integrating SWOT Analysis and Tourism Competitiveness for Sustainable Growth Salsabila , Rifa Agustina; Eddyono, Fauziah
Ilomata International Journal of Social Science Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i2.2102

Abstract

Village tourism development is increasingly recognized as a strategic approach to promoting sustainable tourism, enhancing local community welfare, and improving destination competitiveness. Tanjungjaya Tourism, located in the buffer zone of the Tanjung Lesung Special Economic Zone, possesses significant natural, cultural, and community-based potential, yet faces challenges related to technology integration, environmental management, and tourism governance. This study aims to analyze the competitiveness of Tanjungjaya Tourism and formulate development strategies using a SWOT framework that integrates competitiveness assessment with strategic planning.  A qualitative approach was employed through in-depth interviews with village leaders, Tourism Awareness Groups (Pokdarwis), local entrepreneurs, residents, and visitors, complemented by observation and documentation. Data were analyzed thematically using NVivo 15, with five dimensions of tourism competitiveness (economic, socio-cultural, political, technological, and environmental) operationalized as primary coding categories.  The findings reveal that the economic and socio-cultural dimensions are the most dominant, as evidenced by higher coding density, frequent recurrence across stakeholder groups, and strong triangulated thematic patterns. These dimensions are reflected in active community participation, the preservation of local cultural heritage, and the presence of tourism-related SMEs. However, key challenges remain, including limited technology integration, suboptimal policy implementation, and environmental management that requires more systematic planning.  The SWOT-based analysis identifies strategic priorities, including strengthening digital literacy, enhancing community-based governance, developing thematic tourism products, promoting ecotourism and cultural tourism, and integrating technology into destination management. This study provides a strategic framework to strengthen Tanjungjaya Tourism as a sustainable, community-centered destination and offers actionable pathways to enhance long-term competitiveness.
Education-Driven Motivation as a Key Determinant of Tour Guide Performance in Community-Based Walking Tours Faizah, Nurlaeli; Eddyono, Fauziah
Ilomata International Journal of Social Science Vol. 7 No. 2 (2026): April 2026
Publisher : Yayasan Ilomata

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijss.v7i2.2103

Abstract

Jakarta, as a metropolitan city rich in history and culture, offers substantial potential for community-based tourism development through walking tours. The quality of tourist experiences is closely associated with the competence of tour guides, which is reflected in their education, certification, motivation, and professional performance.  This study examines the relationships between education and certification with motivation and their associations with the performance of the Jakarta Good Guide walking tour community. Data were collected from 32 respondents and analysed using Partial Least Squares–Structural Equation Modelling (PLS-SEM).  The results indicate that education is positively and significantly associated with motivation (β = 0.803; p < 0.001), whereas certification is not significantly associated with motivation (β = 0.022; p = 0.870). Motivation shows the strongest association with performance, as indicated by the largest path coefficient in the model (β = 0.850; p < 0.001). Furthermore, motivation mediates the relationship between education and performance within the tested model (β = 0.683; p < 0.001). In contrast, certification does not demonstrate significant direct or indirect associations with performance. These findings highlight the role of motivation as a key mechanism linking education and performance within this sample. From a practical perspective, the study suggests that community-based tourism development programs may benefit from prioritizing educational initiatives and motivational enhancement rather than relying solely on formal certification processes.
Analysis of Sustainable Ecotourism Business Development in the Perspective of Ecotourism Development Governance in Gunung Pancar Natural Tourism Park Hidajati, Nurrul; B. Sukamdani, Hariyadi; Dewi Dyah Maharani, Maya; Eddyono, Fauziah; Prihartadi , Bambang
International Journal of Social Service and Research Vol. 6 No. 4 (2026): International Journal of Social Service and Research
Publisher : Ridwan Institute

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.46799/ijssr.v6i4.1370

Abstract

This study aims to evaluate the governance strategy of Gunung Pancar Nature Tourism Park, Bogor, West Jawa in achieving sustainability. This research is motivated by financial losses that have occurred over the past three years and the low realization of work, which has only reached 25%, even though the management has absorbed 75% of the local community’s workforce and obtained a 20-year license extension starting in 2024. The research uses a mixed-methods approach through Importance–Performance Analysis (IPA), in-depth interviews, and SWOT analysis, involving four stakeholders: managers, local communities, visitors, and related agencies. The results of the IPA show that aspects requiring primary attention include the clarity of leadership vision and mission, consistency of management actions, and consideration of impacts in decision-making. In addition, various operational aspects—such as community empowerment programs, environmental education, conservation, strengthening human resource capacity, negative impact control, and monitoring and evaluation—have not been running optimally. The results of the in-depth interviews indicate that the low realization of work is influenced by weak monitoring and evaluation, as well as management distractions due to land conflicts. The absorption of local labor is also considered less effective because the community only plays a role as a technical implementer without capacity building and has not been involved in the decision-making process. Based on the SWOT analysis, the ecotourism governance recovery strategy includes implementing a single-gate system to eliminate illegal levies and improve profitability, restructuring community involvement, and strengthening human resource capacity and education.