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All Journal Jurnal Teknik Industri Jurnal Rekayasa Sistem Industri SPEKTRUM INDUSTRI SITEKIN: Jurnal Sains, Teknologi dan Industri Jurnal Optimasi Sistem Industri Heuristic Jurnal Sistem dan Manajemen Industri JOURNAL OF INDUSTRIAL AND MANUFACTURE ENGINEERING SCIENCE TECH: Jurnal Ilmiah Ilmu Pengetahuan dan Teknologi AKSIOLOGIYA : Jurnal Pengabdian Kepada Masyarakat SELAPARANG: Jurnal Pengabdian Masyarakat Berkemajuan Kaizen : Management Systems and Industrial Engineering Journal Prosiding Seminar Nasional Sains dan Teknologi Terapan GERVASI: Jurnal Pengabdian kepada Masyarakat RANDANG TANA - Jurnal Pengabdian Masyarakat Jurnal Bakti Saintek: Jurnal Pengabdian Masyarakat Bidang Sains dan Teknologi Matrik : Jurnal Manajemen dan Teknik Industri Produksi J-ADIMAS (Jurnal Pengabdian kepada Masyarakat) Journal of Applied Engineering and Technological Science (JAETS) Bakti Cendana: Jurnal Pengabdian Masyarakat ABIDUMASY : Jurnal Pengabdian kepada Masyarakat Abditeknika - Jurnal Pengabdian Kepada Masyarakat JAPI: Jurnal Akses Pengabdian Indonesia Jurnal Pengabdian Masyarakat: BAKTI KITA Industrial & System Engineering Journals (ISEJOU) Spektrum Industri
Desrina Yusi Irawati
Universitas Katolik Darma Cendika
Religion Agriculture, Biological Sciences & Forestry Humanities Biochemistry, Genetics & Molecular Biology Chemistry Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Health Professions Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Nursing Public Health Social Sciences Transportation Other

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Journal : Jurnal Teknik Industri

 1 
Servqual dan Conjoint Analysis Dalam House of Quality Untuk Layanan Ojek Online Irawati, Desrina Yusi; Ezrani, Octavia
Jurnal Teknik Industri Vol 19, No 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (698.485 KB) | DOI: 10.22219/JTIUMM.Vol19.No1.82-96

Abstract

One of the transportation services that need quality improvement is an online motorcycle taxis. Integration Servqual and conjoint analysis in QFD process can determine the attributes of consumer needs, and technical response as an effort to improve the service motorcycle taxi online. The result of attributes combination of motorcycle taxi online service as a whole according to customer requirement are the attention of motorcycle taxi online, information system (application), waiting for the time of arrival, completeness of attribute while driving, as well as security and safety guarantee. From the result of QFD, the overall technical response that needs to be done to reach customer needs is online facility to absorb customer feedback, longer service period, and improvement of communication procedure with customers. It is formed by two segments of the customers of motorcycle taxi online namely the segment of empathy and responsiveness.
Analisa Dampak Lingkungan Pada Instalasi Pengolahan Air Minum (IPAM) Dengan Metode Life Cycle Assessment (LCA) Irawati, Desrina Yusi; Andrian, David
Jurnal Teknik Industri Vol 19, No 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | Full PDF (698.523 KB) | DOI: 10.22219/JTIUMM.Vol19.No2.166-177

Abstract

Babat Drinking Water Treatment Plant (IPAM Babat) is one of the clean water facilities for Lamongan community. The process of clean water requires an appropriate processing. This process requires chemicals and energy that it will adverse effects to the environment. Life Cycle Assessment (LCA) is one of the environmental effects analyze methods for clean water process. The four phases of LCA are Goal And Scope Definition, Life Cycle Inventory, Life Cycle Impact Assessment, and Interpretation. The environmental impacts of the LCA method of processing are divided into three broad categories of impacts, namely the categories of human health, ecosystem quality, and resources. The result of LCA analyzed shows that electrical energy utilization product an environment impact significantly. This impact has consequences on the resource category (fossil fuels) and human health (climate change) due to CO2 combustion. The largest electric consumption is used for tools of pumping water due to the distant length intake and IPAM. The solution for reduced the electric consumption is using the equipment efficiency and water flow system by the power of gravity.
Servqual dan Conjoint Analysis Dalam House of Quality Untuk Layanan Ojek Online Desrina Yusi Irawati; Octavia Ezrani
Jurnal Teknik Industri Vol. 19 No. 1 (2018): Februari
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No1.82-96

Abstract

One of the transportation services that need quality improvement is an online motorcycle taxis. Integration Servqual and conjoint analysis in QFD process can determine the attributes of consumer needs, and technical response as an effort to improve the service motorcycle taxi online. The result of attributes combination of motorcycle taxi online service as a whole according to customer requirement are the attention of motorcycle taxi online, information system (application), waiting for the time of arrival, completeness of attribute while driving, as well as security and safety guarantee. From the result of QFD, the overall technical response that needs to be done to reach customer needs is online facility to absorb customer feedback, longer service period, and improvement of communication procedure with customers. It is formed by two segments of the customers of motorcycle taxi online namely the segment of empathy and responsiveness.
Analisa Dampak Lingkungan Pada Instalasi Pengolahan Air Minum (IPAM) Dengan Metode Life Cycle Assessment (LCA) Desrina Yusi Irawati; David Andrian
Jurnal Teknik Industri Vol. 19 No. 2 (2018): Agustus
Publisher : Department Industrial Engineering, University of Muhammadiyah Malang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.22219/JTIUMM.Vol19.No2.166-177

Abstract

Babat Drinking Water Treatment Plant (IPAM Babat) is one of the clean water facilities for Lamongan community. The process of clean water requires an appropriate processing. This process requires chemicals and energy that it will adverse effects to the environment. Life Cycle Assessment (LCA) is one of the environmental effects analyze methods for clean water process. The four phases of LCA are Goal And Scope Definition, Life Cycle Inventory, Life Cycle Impact Assessment, and Interpretation. The environmental impacts of the LCA method of processing are divided into three broad categories of impacts, namely the categories of human health, ecosystem quality, and resources. The result of LCA analyzed shows that electrical energy utilization product an environment impact significantly. This impact has consequences on the resource category (fossil fuels) and human health (climate change) due to CO2 combustion. The largest electric consumption is used for tools of pumping water due to the distant length intake and IPAM. The solution for reduced the electric consumption is using the equipment efficiency and water flow system by the power of gravity.
Co-Authors Agrienta Bellanov Albertus Aprillio Handika Putra Albertus Daru Dewantoro Andrian, David Anselmus Aprilio Mengi Ariel Julianus Pical Armadeo Ruben Canariesa Astanti, Dhita Widya Bambang Syarudin Bambang Syarudin, Bambang Bellanov, Agrienta Canariesa, Armadeo Ruben Candra, Jason Jeremy Candra, Robert Cecep Kusmana Cornelis Tredick Putra Pratama Damayanti, Florencia Agatha Daniel Alfrentino Ngabuk David Andrian Dhita Widya Astanti Elisabet Junita Esther Barbara Ezrani, Octavia Fortunatus, Yoel Hendrikus Putra Cromain Immanuel, Jemmy Jehanus, Maria Oktaviani Jemmy Immanuel Jemmy Immanuel Jonatan Jonatan Junita, Elisabet Kurniawan Wibisono Kurniawati, Melati Lasman Parulian Purba Lewi Ardy Santosa Lucia Ina Trisjanti Lusi Mei Cahya Wulandari Maria Oktaviani Jehanus Maria Theresita Litasya Sabon Massa, Paschal Nicollas Dominggo Melati Kurniawati Moses Laksono Singgih Nabila Novianti Rohmadani Nabila Novianti Romadani Nany Suryawati Nany Suryawati Nany Suryawati, Nany Narendra, Ravael Dimas Eka Narendra, Ravaelino Dimas Eka Ngabuk, Daniel Alfrentino Octavia Ezrani Olivia Marcella Pamolango, Marchello Pical, Ariel Julianus Prastyo, Yohanes Okta Dwi Purba, Lasman Parulian Ravaelino Dimas Eka Narendra Ravaelino Dimas Eka Narendra Robert Candra Sumuweng, Filippo Alfandi Tentua, Johan Patrick Teofilus Valentino Theresia Meliana Mystica Ave Wibowo, Dela Putri Widari, Nyoman Sri Yemima Hartono B Yoel Fortunatus