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All Journal JPAP (Jurnal Penelitian Administrasi Publik) (e-Journal) MIX : Jurnal Ilmiah Manajemen Jurnal Pilar Nusa Mandiri EKUITAS (Jurnal Ekonomi dan Keuangan) JURNAL ILMIAH BISNIS, PASAR MODAL DAN UMKM Dinasti International Journal of Education Management and Social Science Community Engagement and Emergence Journal (CEEJ) Jurnal Manajemen Perhotelan dan Pariwisata Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) Journal of Applied Data Sciences Jurnal Kewarganegaraan MES Management Journal Jurnal Administrasi Publik International Journal of Health and Pharmaceutical (IJHP) PERMANA : Jurnal Perpajakan, Manajemen, dan Akuntansi Innovative: Journal Of Social Science Research Jurnal Penelitian Pendidikan Indonesia TRJ (Tourism Research Journal) Jurnal Ilmiah Pariwisata
Sundring Pantja Djati
Universitas Esa Unggul
Religion Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Environmental Science Health Professions Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Nursing Public Health Social Sciences Other

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Implikasi Kompetensi Digital Aparatur Sipil Negara Milenial terhadap Reformasi Birokrasi Digital di Era Transformasi Pemerintahan Sarjito, Aris; Pantja Djati, Sundring
Jurnal Administrasi Publik Vol 21 No 1 (2025): Jurnal Administrasi Publik
Publisher : Pusat Pengembangan dan Pelatihan dan Kajian Manajemen Pemerintahan Lembaga Administrasi Negara

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.52316/jap.v21i1.610

Abstract

Transformasi digital dalam birokrasi pemerintahan Indonesia memerlukan kesiapan sumber daya aparatur yang tidak hanya melek teknologi, tetapi juga memiliki kemampuan adaptif dan inovatif. Aparatur Sipil Negara (ASN) milenial yang dikenal sebagai generasi digital native, dinilai memiliki keunggulan dalam menghadapi tuntutan perubahan ini. Penelitian ini bertujuan untuk menganalisis secara mendalam implikasi kompetensi digital ASN milenial terhadap keberhasilan reformasi birokrasi digital. Metode penelitian yang digunakan adalah kualitatif dengan pendekatan deskriptif. Data sekunder diperoleh melalui studi dokumen yang dianalisis melalui teknik analisis isi tematik. Hasil penelitian menunjukkan bahwa kompetensi digital ASN milenial secara nyata berkontribusi dalam peningkatan efisiensi kerja birokrasi, percepatan adopsi teknologi dalam pelayanan publik, serta pembentukan budaya kerja baru yang lebih kolaboratif, fleksibel, dan berorientasi pada hasil. Meskipun demikian, masih terdapat tantangan struktural seperti resistensi dari budaya organisasi yang konservatif, sistem pelatihan yang belum kontekstual, serta keterbatasan ruang inovasi dan insentif terhadap kinerja digital. Temuan ini menegaskan bahwa keberhasilan reformasi birokrasi digital tidak hanya ditentukan oleh kemampuan individu ASN, tetapi juga oleh keberadaan ekosistem birokrasi yang mendukung pembelajaran lintas generasi, kepemimpinan yang visioner, dan kebijakan internal yang responsif terhadap inovasi. Oleh karena itu, penguatan kompetensi digital ASN milenial harus menjadi bagian integral dari strategi reformasi birokrasi nasional yang berkelanjutan.
Keadilan Administratif dalam Sistem Distribusi Bantuan Sosial Berbasis Algoritma: Studi tentang Transparansi Digital dalam Layanan Publik di Indonesia Sarjito, Aris; Djati, Sundring Pantja
JPAP: Jurnal Penelitian Administrasi Publik Vol. 11 No. 02 (2025): JPAP (Jurnal Penelitian Administrasi Publik)
Publisher : Universitas 17 Agustus 1945 Surabaya

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30996/jpap.v11i02.132095

Abstract

This study investigates the concept of administrative justice within algorithm-based decision systems used in distributing social assistance programs in Indonesia. The research aims to evaluate the extent to which digital transparency is upheld in these automated public service mechanisms. Employing a qualitative approach based on secondary data, the study analyses policy documents, regulatory frameworks, technical algorithm manuals, government reports, and investigative journalism from multiple regions. Data were examined through qualitative content analysis. The findings indicate that algorithmic opacity, limited public communication regarding eligibility criteria, and weak regulatory oversight hinder the realization of administrative justice. This article makes a significant contribution to public administration literature by integrating the ethical and administrative dimensions into the study of algorithmic governance. It offers a critical assessment of digital governance practices in an emerging economy and advocates for the ethical implementation of algorithms in the public sector.
Multisensory Experiential Tourism Strategies in Guangxi, China Na, Quan; Nurmalinda, Elda; Rianto, Rianto; Djati, Sundring Pantja; Rahmanita, Myrza
Jurnal Penelitian Pariwisata Vol 8 No 1 (2024): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v8i1.247

Abstract

Analyzing the affecting factors of experiential tourism, the study aims to explore the innovational strategies for multisensory experiential tourism. The adopted research methods are qualitative research and case study, which make a comparison between the boom of ice-snow tourism in Harbin city, northeast China, and its interactive partner, Guangxi, southwest China, in Jan. 2024. Analyzing the innovational tourism phenomena of the 33 pieces of related news online in China Daily, the data is collected and a framework of multisensory experiential tourism strategies was drawn up. With the influential factors of multisensory experiential tourism, such as sight, hearing, smell, taste, and touch, ice and snow tourism in Harbin made a hit. In conclusion, by building up sustainable smart destinations, experiencing the different lifestyle, and highlighting study tour activities, it is hoped to put forward a framework of multisensory experiential tourism strategies for Guangxi, based on its unique leisure tourism resources. Keywords: tourism strategy, multisensory experiential, innovation, Harbin, Guangxi
Strategi Centra Tour Dalam Mempertahankan Eksistensi di Era Endemik Pinontoan, Nexen Alexandre; Kusnedi, Rahmat; Djati, Sundring Pantja; Rahmanita, Myrza
Innovative: Journal Of Social Science Research Vol. 4 No. 1 (2024): Innovative: Journal Of Social Science Research
Publisher : Universitas Pahlawan Tuanku Tambusai

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31004/innovative.v4i1.8333

Abstract

Komunikasi Pemasaran Pariwisata merupakan sebuah aktivitas komunikasi dimana sebuah organisasi atau perusahaan yang ada di industri pariwisata menawarkan atau menjelaskan kepada pelanggan mereka produk-produk pariwisata. Travel Agent merupakan salah satu bagian dari industri pariwisata yang secara aktif menawarkan berbagai produk pariwisata. Travel Agent atau agen perjalanan adalah pelayanan publik yang membantu menyediakan keperluan perjalanan seperti pembelian tiket pesawat, tiket kereta, penyewaan kendaraan, pengurusan dokumen perjalanan, penawaran paket wisata. Dalam proses menawarkan pelayanan yang disediakan oleh travel agent, dibutuhkan komunikasi pemasaran pariwisata, dengan tujuan mendapatkan keuntungan dan juga menyampaikan nilai dari layanan-layanan yang disediakan. Namun, pada tahun 2019 akhir sampai dengan 2022 awal, dunia pariwisata Indonesia bahkan dunia mengalami mati suri, dimana pandemi Covid menyerang berbagai individu di seluruh dunia yang menyebabkan seluruh individu menjaga jarak antara satu dengan yang lainnya dan tidak memungkinkan bagi seseorang untuk melakukan perjalanan baik perjalanan wisata maupun bisnis. Penelitian ini bertujuan untuk mengetahui bagaimana penerapan Komunikasi Pemasaran Pariwisata Travel Agent Centra Tour Pasca Covid 19 dengan menggunakan teori marketing mix 7P (Product, Price, Place, Promotion, People, Process & Physical Evidence) serta penggunaan word of mouth marketing dalam mempromosikan layanan-layanan yang disediakan oleh Centra Tour kepada klien mereka. Paradigma penelitian ini adalah Konstruktivisme. Penelitian ini menggunakan pendekatan kualitatif dengan metode deskriptif kualitatif. Hasil penelitian ini menunjukkan bahwa komunikasi pemasaran travel agent Centra Tour pasca covid 19 sudah cukup baik dikarenakan adanya dukungan dari existing client yang berperan penting dalam word of mouth marketing yang juga bagian dari marketing mix 7P yaitu unsur promosi serta unsur marketing mix 7P yang lain juga sudah diterapkan dengan baik, sehingga membawa dampak yang baik serta keuntungan sendiri dari Centra Tour dan berpotensi untuk mendapat klien-klien baru.
Augmented Reality di Museum Gedung Sate Bandung: Aksiologi Teknologi di Sektor Pariwisata Anom, Rahmat Indra Pratama; Dewantara, Yudhiet Fajar; Pramanik, Purwanti Dyah; Djati, Sundring Pantja; Nurbaeti, Nurbaeti
Jurnal Ilmiah Pariwisata Vol 29 No 1 (2024): Jurnal Ilmiah Pariwisata
Publisher : Pusat Penelitian dan Pengabdian Kepada Masyarakat, Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/jip.v29i1.1761

Abstract

In recent years, museums in Indonesia have innovated using Augmented Reality (AR) to compete with other tourist attractions. This study examines the benefits of AR innovation at the Gedung Sate Museum in Bandung. The research approach uses descriptive qualitative. Data obtained by conducting interviews, observation, and document analysis. This research involved 1 (one) operational staff of the Gedung Sate Museum and 7 (seven) visitors. The results of the study found that AR can increase the fun experience, increase knowledge, and simplify information acquisition for visitors. AR technology is recommended for use by the Gedung Sate Museum to attract the interest of the millennial generation who are very familiar with technology. Keywords: augmented reality, museums, axiology, tourism
Peran Persepsi Harga terhadap Perilaku Konsumen: Studi Tinjauan Literatur Sistematis Susanto, Budi; Djati, Sundring Pantja; Wahyudi, Triyono Arief; Ruswanti, Endang
Permana : Jurnal Perpajakan, Manajemen, dan Akuntansi Vol. 17 No. 2 (2025): August
Publisher : Faculty of Economics and Business, University of Pancasakti Tegal

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24905/permana.v17i2.1387

Abstract

Persepsi harga merupakan variabel utama dalam kajian perilaku konsumen yang memengaruhi evaluasi, sikap, dan keputusan pembelian. Di tengah persaingan pasar yang semakin ketat serta dinamika harga yang kompleks, riset persepsi harga mengalami perkembangan pesat di berbagai disiplin ilmu. Penelitian ini bertujuan memetakan evolusi riset persepsi harga, mengidentifikasi tren publikasi, serta menganalisis distribusi studi berdasarkan tahun, sumber jurnal, negara, dan bidang kajian. Metode Systematic Literature Review (SLR) dengan pedoman PRISMA diterapkan, melalui pencarian di Scopus menggunakan kata kunci “price perception” yang menghasilkan 615 dokumen awal, disaring menjadi 83 artikel untuk analisis mendalam. Hasil menunjukkan lonjakan signifikan riset dalam satu dekade terakhir, didominasi bidang Business, Management, and Accounting serta Economics, dengan mayoritas publikasi dari negara maju sehingga membuka peluang studi kontekstual di negara berkembang. Temuan ini menjadi dasar pengembangan riset lanjutan dan memperkaya literatur persepsi harga dalam perilaku konsumen.
The Impact Of Certified Competency Tourism Human Resources In Facing The Aec Era: Case Study In Bali Djati, Sundring Pantja; Sudjana, I Made; Darsana, I Made; Sudiarta, I Nyoman; Mahendra, I Wayan Eka
Jurnal Penelitian Pariwisata Vol 6 No 2 (2022): (TRJ) Tourism Research Journal
Publisher : Institut Pariwisata Trisakti

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.30647/trj.v6i2.152

Abstract

The tourism business in Bali is growing rapidly, and Bali has been known as one of the most popular tourist destinations, especially among foreign tourists. The combination of beauty and a balanced lifestyle strongly attracts foreign tourists to Bali. In anticipating the growth of tourists to Bali, human resources must be by the needs of the tourism industry. This article aims to determine Bali tourism human resources competency standards in the Masyarakat Ekonomi ASEAN. The data collection and analysis in this paper use literature studies, interviews, and observations of stakeholder activities related to implementing the competency certification process. The role of the government in preparing various regulations for improving human tourism resources through the Indonesian National Work Competency Standards, the Indonesian National Qualifications Framework, and Competency-Based Training, which are the main instruments in the competency certification process, are indispensable. In addition, it is also important to work with Professional Certification Institutions that have been certified nationally and internationally to strengthen the human resources of Bali tourism. Keywords: Certificate of Competence, Asean Economic Community, Certificate of Competence, Asean Economic Community, ASEAN Economic Community
Workplace Ostracism: A Systematic Literature Review IGW, Andreas Nova; Djati, Sundring Pantja; Tannady, Hendy; Nugroho, Sukmo Hadi
Dinasti International Journal of Education Management and Social Science Vol. 7 No. 2 (2025): Dinasti International Journal of Education Management And Social Science (Decem
Publisher : Dinasti Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.38035/dijemss.v7i2.5711

Abstract

The purpose of this study is to review research on workplace ostracism and its impact on employees and analyze gaps that require further research. The methodology used was collecting articles on workplace ostracism published in Scopus between 2020 and 2025 using open access. These articles cover various industries such as healthcare, manufacturing, consumer goods, hospitality, and education, with over 50% of the research conducted in Asian countries, primarily China and Pakistan. The study found that workplace ostracism occurs at various organizational levels and is associated with factors such as performance and job stress. Other factors such as leadership and culture also influence employee behavior. Key findings indicate that workplace ostracism negatively impacts employee psychological aspects, such as burnout, job satisfaction, self-esteem, and well-being. Employees who feel neglected feel unappreciated, which can decrease performance and lead to information avoidance, as well as increase intentions to leave the job. Ostracism also impacts employees' personal relationships, including with family. Therefore, it is important for organizations to identify and prevent ostracism to maintain employee psychological health and organizational performance.
Pengaruh Transformational Leadership, Organizational Learning Culture, Work Motivation Dan Job Satisfaction Terhadap Employee Performance Di Klinik Kecantikan Jakarta Bahraini, Dwi; Djati, Sundring Pantja
Community Engagement and Emergence Journal (CEEJ) Vol. 7 No. 3 (2026): Community Engagement & Emergence Journal (CEEJ)
Publisher : Yayasan Riset dan Pengembangan Intelektual

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.37385/ceej.v7i3.10347

Abstract

Persaingan di industri kecantikan yang semakin kompetitif menuntut manajemen untuk meningkatkan kinerja karyawan sebagai kunci keberhasilan jangka panjang. Penelitian ini bertujuan untuk menganalisis pengaruh kepemimpinan transformasional, budaya pembelajaran organisasi, dan motivasi kerja terhadap kepuasan kerja dan kinerja karyawan di klinik kecantikan Jakarta. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survei online terhadap 110 karyawan level staf dari berbagai klinik kecantikan di Jakarta. Data dianalisis menggunakan metode Partial Least Squares Structural Equation Modeling (PLS-SEM). Hasil penelitian menunjukkan bahwa kepemimpinan transformasional berpengaruh signifikan terhadap budaya pembelajaran organisasi, motivasi kerja, dan kepuasan kerja. Selain itu, motivasi kerja berpengaruh terhadap kepuasan kerja, dan semua variabel dalam model terbukti berdampak positif terhadap kinerja karyawan. Temuan ini menegaskan pentingnya peran pemimpin dalam menciptakan budaya kerja yang mendukung pembelajaran dan motivasi, untuk mendorong kepuasan dan kinerja karyawan. Secara praktis, penelitian ini menyarankan agar manajer klinik menetapkan target layanan yang jelas, menyediakan pelatihan singkat rutin, menerapkan sistem penghargaan sederhana namun konsisten, serta menata ulang jadwal kerja agar lebih fleksibel pada jam sibuk. Dengan langkah-langkah praktis tersebut, kepemimpinan transformasional dapat benar-benar diimplementasikan dalam operasional sehari-hari untuk memperkuat motivasi, kepuasan, dan kinerja karyawan secara nyata.
Pengaruh Isu PHK Terhadap Motivasi Karyawan yang Berdampak Terhadap Kinerja, Kepuasan Kerja, dan Retensi Karyawan Martinus, Felix; Pantja Djati, Sundring
MES Management Journal Vol. 5 No. 1 (2026): MES Management Journal
Publisher : MES Bogor

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.56709/mesman.v5i1.1087

Abstract

The COVID-19 pandemic has resulted in layoffs, work disruptions, changes in work patterns, and psychological stress, posing challenges for companies in maintaining employee motivation, communication, and performance, particularly in the logistics industry, which has high operational demands. This study aims to analyze the relationship between layoffs, organizational communication, motivation, performance, and employee retention at PT Berkat Subuh Transpor. The study used a quantitative approach with a descriptive design. Data were obtained from 173 employees through purposive sampling and collected using an online questionnaire. Analysis was conducted using Structural Equation Modeling (SEM). The results show that layoffs have no significant effect on employee motivation or performance. Conversely, motivation has a positive and significant effect on employee performance and retention. Motivation also acts as a mediating variable between organizational communication and performance and job satisfaction. However, organizational communication has not been able to moderate or reduce the impact of layoffs on employee motivation. These findings emphasize the important role of motivation in improving employee performance, satisfaction, and retention in logistics companies.
Co-Authors Alirejo, Mohamad Subroto Andjar, Wibawanti Anom, Rahmat Indra Pratama Bahraini, Dwi Budiyanto, Hendro Dewantara, Yudhiet Fajar Elda Nurmalinda Endang Ruswanti Fanema Gabrieli Gabrieli, Fanema Hendy Tannady I Made Darsana I Nyoman Sudiarta I Wayan Eka Mahendra IGW, Andreas Nova Kusnedi, Rahmat Lelyana, Nora lim Sanny, lim Martinus, Felix Mega Fatimah Rosana Mohamad Reza Hilmy Myrza Rahmanita Na, Quan Nisa, Puspita Chairun Nora Lelyana Nurbaeti Nurbaeti Ozays , Mehmet Pamungkas, Ario Pinontoan, Nexen Alexandre Purwanti Dyah Pramanik, Purwanti Dyah Puspitaloka Mahadewi, Erlina Rianto Rianto Rini, Wahju Astjarjo Saragih, Herlina Juni Risma Sarjito, Aris Siahaan, Denny Sinulingga, Minan Sudjana, I Made Sukmo Hadi Nugroho Suryari Purnama Thamrin, Suyono Thomas Stefanus Kaihatu Ujang Saepudin Wahju Astjarjo Rini Wahyudi, Triyono Arief Wibawanti, Andjar Budi Wijaya, Hendy Risdianto Zeplin Jiwa Husada Tarigan