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Analysis of Government Administration Systems in Indonesia, Malaysia, Vietnam Adela Magdalena Jonathan Marramis; Sri Roekminiati; Zainal Fatah; Dendy Homeland Wirawan
International Journal of Scientific Multidisciplinary Research Vol. 3 No. 1 (2025): January 2025
Publisher : PT FORMOSA CENDEKIA GLOBAL

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55927/ijsmr.v3i1.13717

Abstract

This research analyzes the administrative systems in Indonesia, Malaysia, and Vietnam, focusing on decentralization, regional autonomy, good governance, public service, accountability, transparency, efficiency, and effectiveness. These three countries have different approaches to managing public administration, influenced by their respective political systems, history, and socio-economic conditions. In Indonesia, decentralization and regional autonomy are prominent because of the strengthening of the role of local governments, although challenges in terms of accountability and coordination between levels of government still exist. With its federal system, Malaysia shows a high efficiency level in administration but faces issues of transparency and public participation. Meanwhile, Vietnam, as a socialist country, centralized administration in the central government, but started to reform to improve efficiency and accountability. This study found that the success of public administration reforms in the three countries depends on applying good governance principles, including strengthening accountability, transparency, and efficiency of the administrative system. The study makes an important contribution to developing public administration systems in developing countries to achieve effective governance that is responsive to the needs of the people. Although the three countries have made progress in some sectors, the main challenges still revolve around improving transparency, strengthening accountability, and managing resources efficiently
Efektivitas Pelayanan Penarikan Pajak Melalui “Samperin Cak” di UPT Pengelolaan Pendapatan Daerah Lumajang Dimas Ilham Akbari; Sri Roekminiati; Sapto Pramono; Aris Sunarya
Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik Vol. 2 No. 1 (2025): Sosial Simbiosis : Jurnal Integrasi Ilmu Sosial dan Politik
Publisher : Lembaga Pengembangan Kinerja Dosen

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v2i1.1351

Abstract

Tax collection is one of the critical sources of regional revenue to support development. The Regional Revenue Management Technical Implementation Unit (UPT) of Lumajang launched an innovative program called “Samperin Cak” (Pick-Up Tax Service System) to enhance tax collection effectiveness. This study aims to analyze the effectiveness of the “Samperin Cak” program in improving taxpayer compliance, reducing tax arrears, and increasing regional revenue. The research method used is qualitative with a descriptive approach. Data were collected through interviews, observations, and documentation. The results indicate that the “Samperin Cak” program effectively reaches taxpayers with limited access to service offices. Moreover, the program has increased public satisfaction with tax services. However, challenges such as limited human resources and operational vehicles need to be addressed promptly. The study recommends increasing budget allocation for program operations and conducting more extensive public outreach.
Inovasi Layanan Publik dalam Era Digital: Tinjauan Persepsi Generasi Muda pada Samsat Digital di Lumajang Afandi Afandi; Zainal fatah; Sri Roekminiati; Ika Devy Pramudiana
SOSIAL : Jurnal Ilmiah Pendidikan IPS Vol 3 No 3 (2025): SOSIAL : Jurnal Ilmiah Pendidikan IPS
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/sosial.v3i3.1064

Abstract

This study explores the digital transformation of public services through SAMSAT Digital in Lumajang, Indonesia, focusing on the perceptions of the younger generation. The implementation of SAMSAT Digital aims to improve accessibility, efficiency, transparency, and user experience in vehicle administrative services. The research highlights that the success of this digital innovation depends on key factors such as ease of use, data security, and service speed. The integration of advanced features like intuitive interfaces, proactive notifications, AI-powered chatbots, and flexible digital payments significantly enhance user satisfaction and adoption, especially among tech-savvy youths. Challenges such as limited digital literacy and infrastructural issues require continuous education and infrastructure improvements. Overall, the findings demonstrate that effective digital service innovation, supported by a strong commitment to security, usability, and infrastructural development, can foster more effective, transparent, and inclusive public services, contributing to better quality of life and modern governance.
Strategi Kebijakan PTSL Berbasis Edukasi Partisipatif : Meningkatkan Kesadaran dan Kepatuhan Masyarakat terhadap Hak atas Tanah Hanafi Hanafi; Aris Sunarya; Sri Roekminiati
JURNAL PENDIDIKAN DAN ILMU SOSIAL (JUPENDIS) Vol. 3 No. 2 (2025): JURNAL PENDIDIKAN DAN ILMU SOSIAL
Publisher : Institut Teknologi dan Bisnis (ITB) Semarang

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.54066/jupendis.v3i2.3209

Abstract

Land legality issues remain a persistent agrarian challenge in Indonesia, primarily due to low public awareness and participation in land certification programs. The Complete Systematic Land Registration Program (PTSL) aims to accelerate comprehensive land asset legalization; however, its implementation in Jambi City faces technical, structural, and psychosocial obstacles. This study aims to assess public awareness and compliance regarding land rights, evaluate the effectiveness of participatory education in the PTSL implementation, and formulate a policy strategy aligned with local conditions. A qualitative approach was employed, involving in-depth interviews and field observations with residents, community leaders, and program implementers. The findings reveal that low levels of awareness and compliance stem from limited understanding of the certification benefits, procedural complexity, and distrust rooted in previous bureaucratic experiences. Participatory education plays a vital role in fostering critical awareness and enhancing community engagement. The proposed policy strategies include social mapping, integrated education throughout program stages, participatory incentives, cross-sector collaboration, and community-based monitoring. This study recommends a shift in the PTSL approach from a procedural focus to a community empowerment model to ensure more inclusive and sustainable implementation.
An Evaluation Of Regional Tourism Development Policy: A Case Study Of Sekarsari Hot Spring In Mojokerto City Dadang Setiyono; Ika Devy Pramudiana; Sri Roekminiati; Slamet Riyadi
International Journal of Humanities and Social Sciences Reviews Vol. 2 No. 2 (2025): International Journal of Humanities and Social Sciences Reviews
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijhs.v2i2.359

Abstract

Regional tourism development is a crucial strategy for driving local economic growth and preserving cultural heritage. However, field conditions often reveal that policy implementation does not always proceed optimally. The Sekarsari Bathing Area in Mojokerto City is one of the tourism sites targeted by development policies, yet it has not demonstrated significant impact on community welfare or tourism attractiveness. This study aims to evaluate the implementation of regional tourism development policies at the Sekarsari site using William N. Dunn’s policy evaluation theory, which includes six criteria: effectiveness, efficiency, adequacy, equity, responsiveness, and appropriateness. This research adopts a qualitative approach with a case study design. Data were collected through in-depth interviews, field observations, and document analysis from various stakeholders such as the tourism office, site managers, local businesses, and community members. The research instruments were developed flexibly and iteratively according to field dynamics. Data analysis was conducted through data reduction, data display, and conclusion drawing in an interactive manner. The findings reveal that the tourism development policy at Sekarsari has not yet yielded optimal outcomes. The main weaknesses lie in the lack of community participation, uneven distribution of economic benefits, and limited innovation and promotion. Although there have been improvements in basic infrastructure and a modest increase in visitor numbers, the policy has not been fully responsive to local needs. In conclusion, the current policy does not fully meet Dunn’s six evaluation criteria and requires revisions in both strategic planning and technical implementation. This study recommends that future tourism policies be more community-based, inclusive, and adaptive to local contexts. For future research, a mixed-methods approach involving quantitative and geospatial analysis is suggested to strengthen comprehensive evaluative evidence.
Empowerment of Coastal Communities Through Community-Based Ecotourism in Telukawur Village, Annual District, Jepara Regency Ahmad Nursahid; Aris Sunarya; Sri Roekminiati; Ika Devy Pramudiana
International Journal of Social Science and Humanity Vol. 2 No. 2 (2025): June : International Journal of Social Science and Humanity
Publisher : Asosiasi Penelitian dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62951/ijss.v2i2.351

Abstract

This study aims to describe the process of empowering coastal communities through the development of community-based ecotourism in Telukawur Village, Tahunan District, Jepara Regency. This study uses a descriptive qualitative approach with a case study method. Data was collected through interviews, observations, and documentation. The results of the study show that empowerment is carried out through skills training, strengthening local institutions, developing cultural and environment-based tourist attractions, and providing basic tourism facilities that are managed directly by the community. Ecotourism management is carried out in a participatory and mutual manner, reflecting the independence and ownership of the community over tourist destinations. This approach not only improves economic well-being, but also strengthens the preservation of the environment and local cultural values. This research emphasizes the importance of synergy between the community, government, and external parties in creating community-based sustainable tourism.
Peningkatan Daya Saing Produk Songkok Lokal Lamongan Melalui Program Pemberdayaan Ekonomi Kreatif Sutatik Herawati; Aris Sunarya; Sri Roekminiati
WISSEN : Jurnal Ilmu Sosial dan Humaniora Vol. 3 No. 2 (2025): May : WISSEN : Jurnal Ilmu Sosial dan Humaniora
Publisher : Asosiasi Peneliti Dan Pengajar Ilmu Sosial Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.62383/wissen.v3i2.761

Abstract

The songkok industry in Lamongan has quite a large economic potential, but still faces various challenges in increasing competitiveness, especially in facing increasingly tight market competition. Some of the main obstacles found are lack of innovation, limited access to wider markets, and low utilization of technology in production and marketing. This study aims to explore strategies to increase the competitiveness of local songkok products through a creative economic empowerment program using the Chambers Theory perspective. The research method used is a qualitative approach with data collection techniques in the form of in-depth interviews, field observations, and literature studies. Data analysis was carried out descriptively qualitatively with three main stages, namely data reduction, data presentation, and drawing conclusions. The results of the study indicate that the creative economic empowerment program plays a significant role in improving craftsmen's skills, encouraging innovation in design, and expanding the marketing reach of songkok products. By applying analysis based on Chambers Theory, this empowerment contributes to increasing power within (craftsmen's confidence and awareness), power to (individual capacity to innovate and develop businesses), power with (collaboration between craftsmen in the community), and power over (ability to face competition and external constraints). Based on these results, it can be concluded that empowering the creative economy is an effective strategy in increasing the competitiveness of Lamongan songkok products. Therefore, close cooperation is needed between the government, the artisan community, and the private sector in order to create a sustainable creative industry environment.
Inovasi Asesmen Digital: Pengabdian Masyarakat dalam Pengembangan Sistem Asesmen Jarak Jauh pada Lembaga Sertifikasi MSDM Universal Surabaya Arezky Andrian Friatna; Nauval Shafy Putra; Sri Roekminiati; Sapto Pramono; Aris Sunarya
Aksi Kita: Jurnal Pengabdian kepada Masyarakat Vol. 1 No. 4 (2025): AGUSTUS
Publisher : Indo Publishing

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.63822/2ayppe03

Abstract

Perkembangan teknologi digital mendorong transformasi dalam proses sertifikasi kompetensi di Indonesia, khususnya pada Lembaga Sertifikasi Profesi (LSP) MSDM Universal Surabaya. Kegiatan pegabdian ini bertujuan untuk membantu pengembangan sistem asesmen jarak jauh berbasis web guna meningkatkan efisiensi, aksesbilitas, dan profesionalisme dalam pelaksanaan sertifikasi. Metode pelaksanaan meliputi pendekatan mitra, sosialisasi, pelatihan digital, serta evaluasi efektivitas sistem. Hasil kegiatan menunjukkan bahwa sistem asesmen digital mampu mengurangi kendala geografis, menekan biaya operasional, dan meningkatkan kecepatan pelayanan. Sistem ini juga mencerminkan prinsip-prinsip kualitas layanan publik seperti reliabilitas, responsivitas, dan empati. Penerapan inovasi ini menjadikan LSP lebih adaptif terhadap tantangan era digital dan pascapandemi, serta meningkatkan daya saing lembaga secara nasional maupun internasional.
Layanan Pajak Kendaraan Bermotor Tahunan Online Percepat Target Pendapatan Asli Daerah Di Jawa Timur (Studi Kasus di Kota Batu) Rhendra Patria Negara; Sapto Pramono; Sri Roekminiati
urn:multiple://2988-7828multiple.v3i84
Publisher : Institute of Educational, Research, and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pelaksanaan layanan pembayaran Pajak Kendaraan Bermotor (PKB) secara daring di Jawa Timur, khususnya di Kota Batu dan Kabupaten Malang, merupakan langkah strategis dalam modernisasi administrasi publik dan peningkatan kepatuhan pajak melalui transformasi digital. Penelitian ini menganalisis faktor pendukung dan tantangan dalam adopsi serta keberlanjutan sistem pembayaran PKB digital. Hasil studi menunjukkan bahwa kemajuan teknologi, infrastruktur digital, dan peningkatan literasi digital terutama di kalangan generasi muda—mendorong adopsi metode pembayaran elektronik seperti QRIS, dompet digital, dan mobile banking. Dukungan kebijakan dan regulasi dari pemerintah daerah, termasuk alokasi anggaran, memperkuat komitmen terhadap tata kelola digital dan efisiensi birokrasi. Kolaborasi antara Samsat, dinas pendapatan daerah, lembaga keuangan, dan perusahaan fintech menciptakan ekosistem terintegrasi yang mendukung efisiensi layanan dan pengelolaan data. Namun demikian, tantangan seperti rendahnya literasi digital di kalangan lansia dan masyarakat pedesaan, kualitas data, kapasitas SDM, biaya pengembangan, serta risiko keamanan siber menjadi hambatan signifikan. Kebutuhan akan integrasi data real-time, perlindungan privasi, dan stabilitas jaringan memperumit pelaksanaan sistem ini. Penelitian ini menekankan bahwa keberhasilan sistem pembayaran PKB digital bergantung pada sinergi antara inovasi teknologi, dukungan regulasi, penguatan SDM, dan partisipasi masyarakat. Inovasi berkelanjutan, mitigasi risiko, serta penguatan infrastruktur menjadi kunci daya tahan dan keberlanjutan layanan. Sistem ini berpotensi besar meningkatkan efisiensi administrasi, transparansi, dan pendapatan daerah, serta mendukung visi Indonesia dalam tata kelola digital.
Strategi Pemerintah Daerah dalam Menyelaraskan Pembangunan Transportasi dan Pemberdayaan Masyarakat di Sepanjang Aliran Sungai Mahakam Ulu Mikhael Maniley; Sri Roekminiati; Sri Kamariyah
urn:multiple://2988-7828multiple.v3i84
Publisher : Institute of Educational, Research, and Community Service

Show Abstract | Download Original | Original Source | Check in Google Scholar

Abstract

Pembangunan transportasi sungai memiliki peran penting dalam meningkatkan konektivitas wilayah pedalaman seperti Mahakam Ulu, Kalimantan Timur, dimana lebih dari 70% desa masih bergantung pada jalur air sebagai akses utama. Namun, upaya pembangunan infrastruktur tanpa pemberdayaan masyarakat berisiko menghambat keberlanjutan program tersebut. Penelitian ini bertujuan mengkaji strategi Pemerintah Daerah Mahakam Ulu dalam menyelaraskan pembangunan transportasi sungai dengan pemberdayaan masyarakat setempat. Penelitian menggunakan pendekatan kualitatif deskriptif, dengan teknik pengumpulan data berupa wawancara mendalam kepada pejabat pemerintah, tenaga kesehatan, aktivis masyarakat, dan warga pengguna transportasi, serta analisis dokumen resmi seperti RPJMD dan laporan dinas terkait. Hasil penelitian menunjukkan bahwa pemerintah daerah telah melakukan revitalisasi dermaga, normalisasi alur sungai, serta memberikan subsidi perahu motor dan pelatihan teknis kepada masyarakat. Meskipun demikian, tantangan utama seperti keterbatasan anggaran, rendahnya partisipasi masyarakat dalam pemeliharaan fasilitas, serta dampak lingkungan akibat pengerukan sungai masih menghambat keberlanjutan program. Partisipasi aktif masyarakat, penguatan kapasitas lokal, dan inovasi pembiayaan menjadi faktor kunci untuk keberlanjutan pembangunan transportasi sungai yang berdaya guna. Penelitian ini merekomendasikan perlunya integrasi antara pembangunan fisik dan pemberdayaan sosial untuk mewujudkan transportasi sungai yang inklusif dan berkelanjutan.