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Digital Content Stimuli and Visit Intention toward a Korean-Themed Café: The Mediating Role of Muslimah Emotional Connection Ulfah Nurwahidah; Bethani Suryawardani; Ganjar Mohamad Disastra
Ilomata International Journal of Management Vol. 7 No. 3 (2026): July 2026
Publisher : Yayasan Sinergi Kawula Muda

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.61194/ijjm.v7i3.2345

Abstract

This study investigates how User Generated Content (UGC) and Firm Generated Content (FGC) are associated with Visit Intention (VI), with Muslimah Emotional Connection (MEC) as a mediating variable in the context of Korean-themed café as a creative space. Although previous studies have widely examined the relationship between digital content and visit intention, limited research has explored how identity and emotional connections influence Muslimah consumers within Hallyu-inspired spaces. This study addresses this gap by conceptualizing MEC as an emotional mediator that reflects emotional comfort, identity congruence, and alignment with personal and religious values in the context of Korean-themed café experiences. Kolato Café in Bandung was selected as the research context due to its strong Hallyu-themed branding and active Instagram presence. Using the Stimulus-Organism-Response (SOR) framework and the Theory of Interpersonal Behavior (TIB), this study employed a quantitative approach involving 292 respondents and analyzed the data using Partial Least Squares Structural Equation Modeling (PLS-SEM). The findings indicate that both UGC and FGC significantly influence MEC and VI, with UGC demonstrating a stronger influence on emotional connection (β = 0.481) compared to FGC. In addition, MEC partially mediates the relationships between digital content and visit intention. These findings extend the application of SOR and TIB by showing that emotional engagement among Muslimah consumers is shaped not only by digital attractiveness, but also by authenticity, emotional reassurance, and value compatibility. Practically, the study suggests that Korean-themed café businesses should encourage authentic consumer participation and develop culturally sensitive digital marketing strategies that strengthen emotional connection among Muslimah audiences.
PELATIHAN DAN PENDAMPINGAN IMPLEMENTASI CANVA DI DESA BATUKARUT, KECAMATAN ARJASARI, KABUPATEN BANDUNG Riska Aprilina; Astri Wulandari; Bethani Suryawardani
Jurnal Pengabdian Masyarakat: Pemberdayaan, Inovasi dan Perubahan Vol 6, No 4 (2026): JPM: Pemberdayaan, Inovasi dan Perubahan
Publisher : Penerbit Widina, Widina Media Utama

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.59818/jpm.v6i4.2347

Abstract

The advancement of the digital era can drive improved business performance, such as through the use of digital tools and also platforms. Batukarut Village, located in Bandung Regency, boasts a wealth of potential. Community service activities were conducted to optimize the potential of existing MSMEs. Observations and interviews were conducted to identify training and mentoring needs in Batukarut Village. The materials and training covered Canva implementation, from creating account and use of various design features to uploading content to social media to optimize content and promotion. ABSTRAKPerkembangan era digital dapat mendorong peningkatan performansi usaha seperti pemanfaatan tools dan platform digital. Desa Batukarut merupakan salah satu desa yang terletak di Kabupaten Bandung, dengan berbagai potensi yang dimiliki. Kegiatan pengabdian masyarakat dilakukan guna mengoptimalkan potensi UMKM yang ada. Tahapan observasi hingga wawancara dilakukan guna mengetahui kebutuhan kegiatan pelatihan dan pendampingan di Desa Batukarut. Penyampaian materi dan pelatihan terkait dengan implementasi Canva mulai dari pembuatan akun, penggunaan berbagai fitur desain di Canva, hingga tahapan upload konten di sosial media guna optimalisasi konten dan strategi promosi.