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All Journal Jurnal Rekavasi SITEKIN: Jurnal Sains, Teknologi dan Industri ROTOR: JURNAL ILMIAH TEKNIK MESIN Jurnal Ilmiah Giga Jurnal Teknik Industri : Jurnal Hasil Penelitian dan Karya Ilmiah dalam Bidang Teknik Industri Jurnal Teknovasi : Jurnal Teknik dan Inovasi Mesin Otomotif, Komputer, Industri dan Elektronika Kaizen : Management Systems and Industrial Engineering Journal INTECOMS: Journal of Information Technology and Computer Science Jurnal Serambi Engineering Jurnal Sistem Teknik Industri RADIAL: JuRnal PerADaban SaIns RekAyasan dan TeknoLogi Jurnal Optimalisasi Matrik : Jurnal Manajemen dan Teknik Industri Produksi JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) G-Tech : Jurnal Teknologi Terapan MOTIVECTION : Journal of Mechanical, Electrical and Industrial Engineering Jurnal Surya Teknika Jurnal Optimasi Teknik Industri (JOTI) Jurnal Pendidikan dan Teknologi Indonesia Advance Sustainable Science, Engineering and Technology (ASSET) DedikasiMU: Journal of Community Service Teknika Sains : Jurnal Ilmu Teknik IJCOSIN : Indonesian Journal of Community Service and Innovation JURNAL AGROINDUSTRI HALAL KREATIF: Jurnal Pengabdian Masyarakat Nusantara JUSTI (Jurnal Sistem dan Teknik Industri) Jurnal Teknologi dan Manajemen Industri Terapan Sewagati: Jurnal Pengabdian Masyarakat Indonesia RADIAL: Jurnal Peradaban Sains, Rekayasa dan Teknologi
Akhmad Wasiur Rizqi
Universitas Muhammadiyah Gresik
Religion Aerospace Engineering Agriculture, Biological Sciences & Forestry Humanities Automotive Engineering Chemical Engineering, Chemistry & Bioengineering Civil Engineering, Building, Construction & Architecture Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Electrical & Electronics Engineering Energy Engineering Environmental Science Industrial & Manufacturing Engineering Languange, Linguistic, Communication & Media Law, Crime, Criminology & Criminal Justice Materials Science & Nanotechnology Mathematics Mechanical Engineering Medicine & Pharmacology Public Health Social Sciences Transportation Other

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Journal : JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)

 1 
Penerapan Metode Service Quality pada UD. Triple-X untuk Mengukur Tingkat Kepuasan Pelanggan Muhammad Daffa Ardiansyah; Elly Ismiyah; Akhmad Wasiur Rizqi
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol 6 No 2 (2022): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : Dewan Pimpinan Daerah (DPD) Perkumpulan Dosen Indonesia Semesta (DIS) Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/je.v6i2.575

Abstract

In today's era of global business competition, industrial companies must always keep up in a better direction so that they can survive in the midst of innovation rapid changes. This also applies to companies in the field of bag production. Every year, the presence of bags of various designs provides a blend of functionality, creativity, quality, modernity, as well as simplicity. The increasing number of products and product variants stems from the increasing number of needs for the use of bags. From observations on partners activities, a number of consumer complaints were obtained including product quality, service that was less representative, and product prices that were less affordable. As a result, sales decreased by 20% in the period of October, November, and December 2021. However, to determine and test the role of satisfaction, as the cause of the decline in sales, it is necessary to carry out a structured measurement. One way is through the use of the Servqual method. The results of the case studies applied to partners showed that there was a negative servqual value. Actions need to be taken to overcome all attributes that have a negative gap value, which is formulated as a proposed improvement. Partners accept improvement proposals well.
Diseminasi Analisis Risiko Operasional Di Area Produksi PT. XYZ Dengan Metode Enterprise Risk Management (ERM) Indah Dwi Sefty; Akhmad Wasiur Rizqi; Hidayat Hidayat
JATI EMAS (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat) Vol 6 No 2 (2022): Jati Emas (Jurnal Aplikasi Teknik dan Pengabdian Masyarakat)
Publisher : Dewan Pimpinan Daerah (DPD) Perkumpulan Dosen Indonesia Semesta (DIS) Jawa Timur

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.36339/je.v6i2.613

Abstract

In carrying out the production process, every company will definitely face risks. These risks can be in the form of risks that have small to large impacts. The risks that occur in the production area of ​​PT. XYZ, which is engaged in the production of packaged powder drinks, namely instant ground coffee, is the target for the dissemination of the study results. This activity aims to disseminate the impact that will occur from the risks and solutions that need to be done to deal with these risks with reference to the study literature. To identify risks, the literature uses an Enterprise Risk Management (ERM) approach. This method requires factual data obtained from interviews with the Head of the Production Division of PT. XYZ as a partner, and direct observations in the production area. The results of this dissemination activity indicate that the operational risks that may occur in the production area of ​​PT. XYZ broadly includes: human resource risk, machine breakdown risk, production area cleanliness risk, and powder processing delays. Related to company secrets, the company name and documentation of dissemination activities in the form of photos is not displayed.
Co-Authors - Hidayat Achmad Dani Syahfudin Achmad Dicky Ardianto Achmad Khatammi Ahmad Fauzal Ibnu Amalik Ahmad Fian Mahendra Akhmad Adi Susatyo Akhmad Ghozali Fitrah Ikhsan Akhmad Wahyu Gondho Purnomo Alamul Yaqin Alfin Nurissa'adah Alif Putra Awanda Alyssa Jayne Milla Novita Amalik, Ahmad Fauzal Ibnu Amrillah, Mohammad Suhud Andi Rahmad Rahim Ar Rohman, Muhammad Hafid ardiansyah putra Arif Rachman Awaludin Iqbal Iqbal Bustomi, Ali Wafa Zainul Deny Andesta Dhidu Usrin Yadani Dzakiyah Widyaningrum Efta Dhartikasari Priyana Efta Dhartikasari Priyana Efta Dhartikasari Priyana Elly Ismiyah Elly Ismiyah Elly Ismiyah Faizal Amsyari Fath Iqbal Alfarisi Fery Kurniawan Firdaus, Ahmad Mujaki Fuad, Achmad Nur Gangsar Mulya Sani Harunur Rosyid Hermanto, Muhammad Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Hidayat Ikhwatun Khasanah Inas Putri Salsabillah Indah Dwi Sefty Indrik Affua Bayu Nirwana Khizmi, Muhammad Ibnu Lathif, Muhammad Khalabi M Jufriyanto M. Fauzan Eksando Pramaisyah M.Syafiqul Ma’arif Maulan Najib Maulana Aldi Pratama Maulidy, Muhammad Satrio Misbah Miskiyah, Roihatus Moch Nuruddin Moch. Nuruddin Mochamad Mauludin Rizki Mochammad Nuruddin Moh Fahmi Hidayatullah Moh Jufriyanto Moh Nurudddin Moh. Abdurrahman Moh. Dian Kurniawan Moh. Fikri Pratama Moh. Jufriyanto Moh. Jufriyanto Moh. Jufryanto Mohammad Fachrurrozi Adi Mohammad Fachrurrozi Adi Mohammad Rizal Muhamad Iskhaq Muhamad Nur Afandi Muhammad Abdan Syakuro Billah Muhammad Adi Purwanto Muhammad Ahnaf Faiq Hibatullah Muhammad Dafa Pratama Rahman Muhammad Daffa Ardiansyah Muhammad Dian Kurniawan Muhammad Fahmi Adityah Muhammad Fatikhul Ikhsan Muhammad Ivan Yudha Rifdhani Muhammad Nurul Fatach Muhammad Satrio Alfariki Muhammad Yusuf Bachtiar Muzakiki, Muchamad Abib Nadifa Yusrianafi NAFHANI, MUHAMMAD Natasya Sabrina Al Alifah Nugroho, Rizal Dwi Nur Afni Fakhrudin Ma’ruf Nur Fauziyah Nur Hidayatul Ummah Nur Hidayatul Ummah Nurul Adniyah Pranajaya, Ilham Dwi Pratama, Muhammad Rizky Yoga Pregiwati Pusporini Putri Nur Nabila Rahmadhani, Muhammad Alfyan Rizqi Reza Izzazulqaq Ricky Darmawan Riski Ardiansyah Risky Akbar rizal hadi Rizki Ahmad Prayogi Rozaqi, Gala Arda Fahmi Rozikin, Muhammad Khoiru Said Salim Dahdah Salman Al Farisy Sandy Cahyo Mahardika Sesilia, Khofidatul Soffiana Agustin, Soffiana Sukaris Sukma Dwi Yuliana Sukma Dwi Yuliana Syachputra, Arizal Rizki Syafiqul Ma’arif, Muhammad Teguh Imansyah, Teguh Usrin Yadani, Dhidu Vicky Ahmadi, Muhammad Widiharti Widiharti Wijaya, Muchammad Sandy Yanuar Pandu Negoro Yudha Adhitya Kurniawan