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All Journal Jurnal Akuntansi Multiparadigma Akademika : Jurnal Manajemen, Akuntansi, dan Bisnis Jurnal Ecodemica : Jurnal Ekonomi Manajemen dan Bisnis Perspektif : Jurnal Ekonomi dan Manajemen Universitas Bina Sarana Informatika Moneter : Jurnal Akuntansi dan Keuangan Cakrawala : Jurnal Humaniora Bina Sarana Informatika Akuntabel : Jurnal Ekonomi dan Keuangan Forum Ekonomi : Jurnal Ekonomi, Manajemen dan Akuntansi Sebatik JURNAL PENDIDIKAN TAMBUSAI JISICOM (Journal of Information System, Infomatics and Computing) Dinasti International Journal of Management Science JMB : Jurnal Manajemen dan Bisnis Jurnal Teknologi Dan Sistem Informasi Bisnis Publik: Jurnal Manajemen Sumber Daya Manusia, Administrasi dan Pelayanan Publik REMIK : Riset dan E-Jurnal Manajemen Informatika Komputer Jurnal Infortech Target : Jurnal Manajemen Bisnis Dinasti International Journal of Economics, Finance & Accounting (DIJEFA) International Journal of Social and Management Studies (IJOSMAS) Dynamic Management Journal Jurnal Ilmu Ekonomi dan Sosial (JIES) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Info Abdi Cendekia Jurnal Inovasi Pengabdian dan Pemberdayaan Masyarakat Aspirasi : Publikasi Hasil Pengabdian dan Kegiatan Masyarakat Jurnal Penelitian Hukum Indonesia (J-PeHI) Journal of Management and Informatics JPM Natural: Jurnal Pelaksanaan Pengabdian Bergerak Bersama Masyarakat E-JURNAL AKUNTANSI J-CEKI Ulil Albab Jurnal Pengabdian Masyarakat Inovasi Indonesia
Popon Rabia Adawia
Fakultas Tehnik Dan Infomatika Universitas Bina Sarana Informatika, Indonesia
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Journal : Journal of Management and Informatics

 1 
Implementation of MIS (Management InformationSystem) to Improve Efficiency and Security of Interbank transactions Using BCA Mobile   (Case Study at Bank BCA Tbk) Handoko, Melyani; Yulianto, Andri Rizko; Jatinurcahyo, R.; Subariyanti, Herudini; Nikmah, Wasilatun; Adawia, Popon Rabia; Yulianto; Armaniah, Henny
Journal of Management and Informatics Vol. 4 No. 2 (2025): August Season | JMI : Journal of Management and Informatics
Publisher : University of Science and Computer Technology

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.51903/jmi.v4i2.201

Abstract

The rapid advancement of digital technology has revolutionized the financial services industry, compelling banks to adopt more efficient and secure digital platforms. This study explores the implementation of a Management Information System (MIS) to enhance the efficiency and security of interbank transactions through the BCA Mobile application, a leading digital banking solution provided by PT Bank Central Asia (BCA). The research employs a case study approach and gathers primary data from 30 respondents who are active users of BCA Mobile. Using SPSS for validity testing, the results indicate that the efficiency variable (X1) has a strong and significant positive correlation with improved transaction performance, while the security variable (X2) also contributes positively, albeit to a lesser degree. The findings suggest that an integrated MIS—featuring rapid data access, process automation, and biometric authentication—can substantially enhance operational reliability and customer trust. Moreover, the prototype development model used in this study supports user-centered design iterations to optimize usability and system functionality. The research contributes to digital banking literature by demonstrating how a tailored MIS can support financial inclusion, customer satisfaction, and strategic agility in Indonesia’s competitive banking sector. It also offers practical implications for banks seeking to minimize operational risks and improve service quality through system innovation. This study underscores the significance of continual MIS enhancements to sustain customer confidence and address evolving cybersecurity threats in the digital era.
Co-Authors Abdul Rokhim Alfatih S. Manggabarano Alfiyah, Luthfi Sausan Andi Arfian Andri Rizko Yulianto Apriani, Triana Artamevia, Sandrina Fajria Asep Dony Asep Dony Suhendra Aspari, Aspari Asriani Natong Atmadiredja, Irwan Rutlan Ayu Azizah Bagas Setiawan, Bagas Baharuddin Berliane, Aurelia BUDIMAN GINTING Cahya Ningrum, Maharani Celine Andiesta Chalimatusadiah, Chalimatusadiah Dede Mustomi Dedi Suharyadi Dewi Yuliandari Dewi, Herlina Puspa Diah Wijayanti Dinar Riftiasari Dony, Asep Eko Haryadi Endriastuty, Yenia Fauzi Ahmad Muda Febby Ananda Febby Ananda Feliona Astika Handoko, Melyani Henny Armaniah Herlina Ferliyanti Herlina Puspa Dewi Herudini Subariyanti Ida Ayu Putu Sri Widnyani Irwan Raharja Irwan Rutlan Atmadiredja Jatinurcahyo, R. Khoirul Ulum KOMALASARI, YULI Luthfi Sausan Alfiyah MAHMUL SIREGAR Muhammad Jainurrohman Nikmah, Wasilatun Nopriyanto, Anjar Nurbaeti, Ayi Nurhayaty, Ety Nurheftizar, Agus Prayudhi, Risa Puji Yuniarti Puspa Dewi, Herlina Puspasari, Aprilia Ramadhan, Rafiano Ratih Dwi Asworowati Rini Martiwi Rohani Lestari Rutlan Atmadiredja, Irwan Rutlan, Irwan SETYARINI, YULI Sugandhi Sugandhi Suhardoyo Ukhrowi, Azzarnuji Nur Widyastusi, Indria Wulan Meidillah Wulandari, Widiyastutik Retno Yenia Endriastuty Yenia Endriastuty YULI SETYARINI Yuli Setyarini Yulianto Zahra Zahra