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All Journal Ekonomi Bisnis Jurnal Ekonomi, Bisnis dan Kewirausahaan (JEBIK) Journal of Economics, Business, & Accountancy Ventura Gadjah Mada International Journal of Business Journal of Consumer Science Jurnal Manajemen Dayasaing Jurnal Manajemen Teori dan Terapan Jurnal Ekonika : Jurnal Ekonomi Universitas Kadiri Journal of Consumer Sciences International Journal of Supply Chain Management Jurnal Sains Sosio Humaniora Dialektika: Jurnal Ekonomi dan Ilmu Sosial Abdimas Galuh: Jurnal Pengabdian Kepada Masyarakat Journal of Management and Bussines (JOMB) Journal of Applied Data Sciences Jurnal Ekonomi FRIMA: Festival Riset Ilmiah Manajemen & Akuntansi BISMA (Bisnis dan Manajemen) International Journal Management and Economic (IJME) Jurnal Ilmiah MEA (Manajemen, Ekonomi, dan Akuntansi) Riwayat: Educational Journal of History and Humanities Southeast Asian Business Review
Tanti Handriana
Fakultas Ekonomi Dan Bisnis Universitas Airlangga Surabaya
Agriculture, Biological Sciences & Forestry Arts Humanities Computer Science & IT Control & Systems Engineering Decision Sciences, Operations Research & Management Economics, Econometrics & Finance Education Engineering Environmental Science Industrial & Manufacturing Engineering Law, Crime, Criminology & Criminal Justice Nursing Social Sciences Transportation

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Evaluation Of Mandiri Cash Management 2.0 Services Usage Maria Sylvia Agustin Dwi Afrianti*; Tanti Handriana
Riwayat: Educational Journal of History and Humanities Vol 6, No 3 (2023): Social, Political, and Economic History
Publisher : Universitas Syiah Kuala

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.24815/jr.v6i3.34452

Abstract

Digitalization in the current era is the main focus for all fields, especially the banking world. Offering technology-based services and products and starting to abandon conventional systems. Digital banking financial services have become one of the main focuses of the banking world. With the Mandiri Cash Management 2.0 service, Bank Mandiri makes it easy for wholesale segment customers to get this convenience. However, as time passed, the MCM 2.0 service, which was expected to provide convenience, gave rise to several issues, especially regarding the technology service. This issue makes customers return to conventional transactions when the problem has not been completely resolved. This service must, of course, pay attention to digital quality   network connections and human resources to support it.
Product-Influencer Fit terhadap Attitude Toward Influencer, Influencer Credibility, Attitude Toward Product dan Dampaknya pada Purchase Intention Produk Whitelab Nadia Ramadhani Nugroho Putri; Tanti Handriana
Journal of Management and Bussines (JOMB) Vol 6 No 2 (2024): Journal of Management and Bussines (JOMB)
Publisher : IPM2KPE

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31539/jomb.v6i2.9386

Abstract

This research aims to investigate the influence of product-influencer fit on attitudes towards influencers, influencer credibility, attitudes towards products, and their impact on purchase intentions. We also wanted to see the compatibility between the Whitelab Cera-Mug Barrier Moisturizing Gel product and the influencer Bintang Emon. A quantitative approach was used in this research, using SEM-PLS analysis techniques and the SmartPLS 3.0 application to test the data. Respondents consisted of Bintang Emon followers who were aware of the Whitelab Cera-Mug Barrier Moisturizing Gel product promoted by the influencer, but had never purchased the product. The number of respondents was 198 people with age criteria over 18 years. The research results show that there is a positive influence of product-influencer fit on attitudes towards influencers, influencer credibility, and attitudes towards products. Apart from that, the credibility of the influencer also influences attitudes towards the influencer and attitudes towards the product. However, no significant influence was found from product-influencer fit, influencer credibility, and attitude towards the influencer on purchase intentions. Conclusion, this research highlights the importance of the match between the product and the influencer in influencing the influencer's attitudes and credibility as well as attitudes towards the product. However, to increase purchase intent, other factors may need to be considered besides product-influencer fit, influencer credibility, and attitudes toward the influencer. Keywords: Influencer Credibility, Purchase Intention, Product-Influencer Fit, Attitude Toward the Product
ROLE OF EMOTION : PLEASURE, AROUSAL AS MEDIATION UGC TO INTENTION TO FOLLOW THE ADVICE ON LUXURY PRODUCT Sawindri, Ratih; Handriana, Tanti

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v5i3.1589

Abstract

Penelitian tentang UGC lebih banyak membahas tentang efek cognitive response daripada emotional response, dan lebih banyak menggunakan subjek produk utilitarian daripada hedonic. Namun penelitian tersebut menimbulkan gap karena mengesampingkan sisi emosional konsumen, seperti keinginan konsumen untuk mencari hiburan). Penelitian ini akan mempelajari respon yang dihasilkan oleh pengguna media sosial ketika melihat UGC yang diciptakan oleh selebgram pada platform media sosial Tik Tok yang mengulas sebuah produk kecantikan Christian Dior Lip Tattoo yang merupakan produk hedonis yaitu kosmetik dan produk perawatan diri yang sedang viral di Indonesia. Data dikumpulkan oleh peneliti yang prosesnya dilakukan dengan survey dengan disertai pendekatan kuantitaif. Variabel penelitian ini, yaitu UGC, serta 2 mediasi lain yaitu pleasure dan arousal dan intention to follow the advice. Dalam melakukan survey, wanita yang menggunakan Tik Tok dengan usia minimum 17 tahun dipilih menjadi sampel dan telah ditemtukan dengan teknik Maximum Likelihood Estimation (MLE) yaitu dibutuhkan sampel 200. Tools analisis AMOS (analysis of model structures) dengan teknik SEM (structural analysis model) menjadi alat untuk menganalisa pengolahan data, serta data dikumpulkan dengan menyebarkan kuisioner yang samplingnya menggunakan purposive sampling. Hasil penelitian tahapan measurement menunjukkan seluruh indikator variabel valid dan reliabel. Kemudian hasil dari pengujian structural menunjukkan user generated content berpengaruh terhadap pleasure dan arousal, kemudian user generated content, pleasure dan arousal berpengaruh terhadap intention to follow the advice dengan p value < 0,05.
GREEN COUNTRY IMAGE PADA PRODUCT IMAGE, GREEN TRUST DAN GREEN PURCHASE INTENTION PADA GREEN SKIN CARE PRODUCT Syarifah, Novi Dewi; Handriana, Tanti

Publisher :

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v5i3.1708

Abstract

Penelitian ini akan mempelajari pengaruh dari green country image pada product image, green trust dan green purchase intention pada produk skincare yang ramah lingkungan. Penelitian dilakukan dengan menggunakan metode kuantitatif dimana sampel yang dipilih pada penelitian ini adalah wanita yang berusia 17 tahun keatas yang mengetahui skin care Innisfree yang berasal dari Korea Selatan dan belum pernah membeli skin care Innisfree. Kuesioner disebarkan ke 200 sampel yang samplingnya menggunakan purposive sampling. Tools analisis partial least square (PLS) dengan penggunaan teknik structural equation modelling (SEM) digunakan untuk menganalisa pengolahan data. Hasil penelitian menunjukkan green country image yang terdiri dari affective green country image dan cognitive green country image berpengaruh terhadap product image. Variabel product image memiliki pengaruh terhadap green trust dan berpengaruh terhadap green purchase intention pada green skin care product. Seluruh arah hubungan variabel adalah positif yang berarti semakin meningkat prediktor akan meningkatkan respon.
PENGARUH EWOM DAN KESADARAN MEREK DALAM MEMBENTUK NIAT MEMBELI PRODUK ELEKTRONIK DI E-COMMERCE Hairani, Dimas Agus; Handriana, Tanti
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 6 No 2 (2022): Edisi Mei - Agustus 2022
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v6i2.2136

Abstract

Perkembangan teknologi mendorong UMKM untuk memasarkan produknya secara online melalui e-commerce. Adanya penambahan jumlah penjual di e-commerce mendorong terjadinya persaingan antar merek. Walaupun terdapat penelitian-penelitian yang mengungkapkan bahwa menciptakan eWOM dan membangun kesadaran merek merupakan kunci penting untuk bersaing di e-commerce, beberapa penelitian terbaru menunjukkan terdapatnya kesenjangan hasil penelitian. Oleh karena itu, penelitian ini dilakukan dalam rangka menganalisis pengaruh eWOM dan kesadaran merek terhadap niat membeli di e-commerce, khususnya pada produk elektronik. Sejumlah 100 sampel dikumpulkan untuk diuji menggunakan teknik Strucutral Equation Modeling-Partial Least Square (SEM-PLS). Penelitian memberikan hasil bahwa eWOM dan kesadaran merek memiliki pengaruh yang positif terhadap niat membeli produk elektronik di e-commerce. Penelitian ini juga membuktikan bahwa eWOM memiliki peran yang vital dalam membentuk kesadaran merek.
EVALUATING OF ACCOUNTING INFORMATION SYSTEM LITERATURE ON WEB OF SCIENCE (WOS) DATABASE Marditaputri, Lila Sabrinta; Handriana, Tanti
Jurnal Ilmiah Manajemen, Ekonomi, & Akuntansi (MEA) Vol 7 No 1 (2023): Edisi Januari - April 2023
Publisher : LPPM STIE Muhammadiah Bandung

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31955/mea.v7i1.2844

Abstract

Artikel ini bertujuan untuk mengkaji dan menganalisis topik Sistem Informasi Akuntansi (SIA) yang dipublikasikan dalam database Web of Science. Penelitian ini menggunakan metode Bibliometrik melalui Vos Viewer dan Biblioshiny untuk menunjukkan informasi mengenai tren set, frekuensi produksi artikel, frekuensi penulis, dan beberapa informasi lainnya. Hasil penelitian menunjukkan bahwa penelitian SIA yang pertama kali dipublikasikan dalam database Web of Science tercatat sejak 1975 dan mencapai puncaknya di tahun 2011. Namun puncak produksi artikel SIA pada tahun 2011 disebabkan karena adanya simposium yang dilakukan di China. Namun setelah itu produksi artikel SIA terus menurun dan dalam periode 2012-2021 cenderung meningkat. Hasil lainnya menunjukkan bahwa tidak ada peneliti yang fokus memproduksi artikel penelitian SIA secara konsisten, hal ini dibuktikan dengan penulis yang paling banyak mempublikasikan artikel SIA hanya sebanyak 4 artikel. Publikasi yang rendah ini membuktikan bahwa kolaborasi antar peneliti SIA sangat kurang sehingga banyak artikel yang berstatus single author.
Antecedents and consequences of value co-creation in online shopping Sanaji, Sanaji; Handriana, Tanti; Usman, Indrianawati
BISMA (Bisnis dan Manajemen) Vol. 15 No. 1 (2022)
Publisher : Universitas Negeri Surabaya, Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.26740/bisma.v15n1.p20-39

Abstract

Customer involvement is necessary for the value co-creation process in online purchases. This study intends to confirm the effect of online shopping experience on customer value co-creation behaviour, represented by participation behaviour and customer citizenship behaviour on repurchase intention and negative electronic word-of-mouth (eWOM). An online survey was conducted to collect data from the customers as respondents. This study used Partial Least Square-Structural Equation Modelling (PLS-SEM) to test the hypotheses. The results show that the data supports four of the seven hypotheses. The online shopping experience positively affects customer participation and citizenship behaviour and then influences repurchase intention, but it does not affect negative eWOM. The results of this study provide an understanding of the importance of a customer experience, customer participation, and customer citizenship behaviours to encourage value co-creation by the customer, which is expected to increase repurchase intention. Previous studies have not linked value co-creation behavior to actual behavioral characteristics. The originality of this study discovers negative eWOM and repurchase factors due to CPB and CCB.
Millennials' Deals with Plastic: The Effect of Natural Environmental Orientation, Environmental Knowledge, and Environmental Concern on Willingness to Reduce Plastic Waste Solekah, Nihayatu Aslamatis; Handriana, Tanti; Usman, Indrianawati
Journal of Consumer Sciences Vol. 7 No. 2 (2022): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.7.2.116-134

Abstract

To maintain environmental sustainability can be managed and resolved by changing human behavior, especially by reducing plastic waste. This study investigated whether natural environmental orientation, environmental knowledge, environmental concern, and environmental attitude affect the extent to which millennials avoid or reduce the purchase of single-use plastic tableware, food with plastic packaging, and plastic water bottles called Willingness to Reduce Plastic Waste (WRPW). This study used quantitative using the purposive sampling method. Data collection techniques using online questionnaires were sent to respondents with criteria for educated millennial Muslims at Islamic universities in East Java, Central Java, and West Java. The survey was conducted for three months and obtained 369 respondents. The questionnaire is processed by using SEM analysis with Smart PLS. The results show that environmental knowledge provides a direct and an indirect effect on willingness to reduce plastic waste through environmental attitude. Meanwhile, environmental concern has no direct effect on willingness to reduce plastic waste, yet it has an indirect effect through environmental attitude. This research implies that concern for the environment is not necessarily accompanied by the willingness to reduce the use of plastic. However, adequate knowledge about the environment can increase the willingness to reduce the use of plastic among millennial generations who prioritize logical thinking and adapt to their knowledge.
Understanding Zillennials Consumer Green Behavior of Reducing Plastic Bag Use through the Theory of Planned and Interpersonal Behavior Solekah, Nihayatu Aslamatis; Handriana, Tanti; Usman, Indrianawati
Journal of Consumer Sciences Vol. 9 No. 2 (2024): Journal of Consumer Sciences
Publisher : Department of Family and Consumer Sciences, Faculty of Human Ecology, IPB University

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.29244/jcs.9.2.206-225

Abstract

Adopting cloth bags over single-use plastic bags is a significant consumer behavior. Employing the theory of of planned and interpersonal behavior, this study aimed to understand the relationship between customers' intentions to use cloth bags and their awareness of the environmental impact of plastic bags. Through purposive sampling, 277 individuals born after 1980 and making at least one to three in-person retail and Internet purchases each month were selected as participants. The data were processed using descriptive and quantitative analysis tools using SEM (Structural Equation Model) analysis. The findings reveal that creating the next generation of habit bags can significantly enhance social awareness of plastic bag usage and the environment. However, no evidence suggests that the EAPB increases the intention to use cloth bags. The more the SP and SBPB intervene, the more the IUCB contributes to changing consumer behavior to use fewer plastic bags. Therefore, Habit Bag Use can positively influence pro-environmental behavior, as this study combined the theory of Interpersonal Behavior and the theory of Planned Behavior. These results contribute to the theoretical framework for understanding how the millennial generation's interpersonal conduct, reflected in their bag-using behaviors, influences their behavior in minimizing plastic bag usage. These findings imply that the adoption of single-use or non-plastic bag habits can motivate people to reduce their usage of plastic bags, a behavior that is further encouraged by laws prohibiting the use of plastic bags.
Applying Structural Equation Modeling to Explore the Intention to Use Midi Kriing App Sangadji, Suwandi S.; Handriana, Tanti; Wisnujati, Nugrahini Susantinah; Karim, Sarbaini A.
Journal of Applied Data Sciences Vol 5, No 1: JANUARY 2024
Publisher : Bright Publisher

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.47738/jads.v5i1.157

Abstract

In the rapidly evolving digital landscape, the surge in e-commerce transactions underscores the need for innovative strategies to enhance user satisfaction, trust, and sustainable app usage. This research focuses on the Midi Kriing App, operated by PT Midi Utama Indonesia Tbk, a key player in the e-commerce industry. The study aims to bridge knowledge gaps by investigating factors influencing user intention, specifically e-service quality and e-trust, and their impact on user satisfaction. Employing a quantitative approach with an associative design, data was gathered from 190 Midi Kriing App users in Surabaya, Indonesia. Structural Equation Modeling (SEM), particularly Partial Least Squares (PLS) in SmartPLS, was utilized to explore relationships between variables. Research findings indicate that e-service quality and e-trust significantly impact user satisfaction, with a p-value of 0.00. Similarly, user satisfaction significantly influences the intention to use the Midi Kriing App, with a p-value of 0.00. Among these hypotheses, the statistical t-value of user satisfaction with the intention to use the Midi Kriing App, at 9.871, is higher than the relationship between e-service quality and e-trust with user satisfaction. Nevertheless, these hypothesis tests confirm statistically significant relationships, supporting the reliability and significance of each construct's measurement instruments. In conclusion, this research emphasizes the pivotal role of satisfaction in its relation to e-service quality, e-trust, and the intention to use the Midi Kriing App. Managerial implications stress the importance of enhancing these factors to drive app usage. Improving e-service quality can be achieved through active efforts such as enhancing responsiveness, reliability, and user-friendliness. Similarly, building e-trust involves securing user data and providing a positive user experience.
Co-Authors Achmad Sani Supriyanto Aisyah, Vella Nur Almira, Winona Andriana, Rinda Arina, Nidya Ayu Arini Falahiyah Atik Purmiyati Dewa Ayu Mitha Avriyanti Dudi Amarullah Dunstan, Crisphine Lyana Giovanni, Erick Hardian Hairani, Dimas Agus Indrianawati Usman Karim, Sarbaini A. Maharudin, Achmad Marditaputri, Lila Sabrinta Maria Sylvia Agustin Dwi Afrianti* Muhammad Ghusti Rakha Pratama Nadia Ramadhani Nugroho Putri Ni Made Sukartini Nihayatu Aslamatis Solekah Putri, Nadia Ramadhani Nugroho Rahmat Heru Setianto Rina Dewi Rullyta Indrianti Safuddin Zuhri Sanaji, Sanaji Sanjaya, Febry Prima Sari, Dyah Wulan Sawindri, Ratih Sugiharti, Lilik Suwandi S. Sangadji Sya'diyah, Lailatul Syarifah, Novi Dewi Wahyu Rahman Wisandiko Widya Sylviana Winona Almira Wisnujatia, Nugrahini Susantinah