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PEMANFAATAN APLIKASI SRIKANDI BAGI PEGAWAI DI PUSAT PENGEMBANGAN SUMBER DAYA MANUSIA REGIONAL BUKITTINGGI Adra, Ayang; Permana, Iip
Jurnal Ilmu Administrasi Negara (JUAN) Vol 11 No 1 (2023): Juni, 2023
Publisher : Program Studi Ilmu Administrasi Negara FISIP UMRAH

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.31629/juan.v11i01.5807

Abstract

The Srikandi application is a general government application that is useful for supporting the management and administration of documents electronically and saves paper use. This study aims to determine the use of the Srikandi Application for employees at the Bukittinggi Regional Human Resource Development Center. The main problems regarding the utilization and use of the Srikandi application for employees include limited access and infrastructure, no notifications from the Srikandi application, lack of socialization, training and understanding and lack of standardization in the use of the Srikandi application. This type of research is a qualitative research with descriptive method. Which describes the level of utilization and use of the Srikandi application based on the variables Performance Expectancy, Effort Expectancy, Facilitating Conditions, Standardization, solution and provides recommendations. The model used in this study is the modified Unified Theory of Acceptance and Use of Technology. The informants in this study used a purposive sampling technique. This data the writer obtained by conducting interviews, observations, and documentation using interview guidelines and recordings. The data analysis technique used is the MAXQDA application. The results of this study indicate that the majority of employees' interest in adopting the Srikandi application based on the six variables has quite good results, because this application has benefits for employees and agencies to make administrative and filing work easier, more accountable, and easier to use and learn
Bibliometric analysis: The reputation of Indonesian law enforcement officials on social media Indira Restu Valentina; Iip Permana
Priviet Social Sciences Journal Vol. 5 No. 10 (2025): October 2025
Publisher : Privietlab

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.55942/pssj.v5i10.894

Abstract

Law enforcement plays a crucial role in maintaining public safety and welfare, making the reputation of law enforcement agencies a key concern, particularly in the digital space. This study maps the research landscape of the reputation of law enforcement organizations on social media through a bibliometric approach. Data was collected from Google Scholar using Publish or Perish (keywords: "organizational reputation," "law enforcement," "social media"; period 2020–2025), cleaned in Mendeley, manually selected for relevance (PRISMA), descriptively analyzed using Excel, and mapped with VOSviewer (network, overlay, density). A total of 100 publications were collected, with the trend showing a sharp increase in the last three years, contributing 83 publications out of the total, indicating a shift from the periphery to the mainstream. Using VOSViewer visualization, four clusters were identified in this study. Overlay shows a shift from a protective focus to digital communication management and public legitimacy; density highlights density in "media,” "law,” "Indonesia" and "data" and gaps in "credibility,” "Instagram" and "victim.” This trend shows a relationship between the reputation of law enforcement agencies and good, data-driven, and transparent digital communication strategies. However, there is a need for further research on the credibility, effectiveness, regulation, and performance of law enforcement agencies.
Analisis Kualitas Pelayanan Terhadap Kepuasan Pengunjung Di Kawasan Wisata Carocok Painan Ciyeng Aprilorenza; Iip Permana
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 4 No. 1 (2024): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v4i1.1776

Abstract

Penelitian ini bertujuan untuk mengukur seberapa pengaruh kualitas pelayanan terhadap kepuasan pengunjung dalam mengatasi permasalahan penurunan angka kunjungan pengunjung ke obyek wisata Carocok Painan serta kerusakan sarana prasarana yang dapat menganggu pengunjung. Penyebab penelitian ini adalah penurunan angka kunjungan pengunjung ke obyek wisata Carocok Painan serta sarana dan prasarana yang sudah rusak parah dan menyebabkan pengunjung enggan untuk mengunjungi objek wisata Pantai Carocok sehingga diperlukan perbaikan baik dalam sarana dan prasarana maupun dalam kualitas pelayanan untuk meningkatkan kepuasan pengunjung. Penelitian ini menggunakan metode kuantitatif dengan Teknik analisis data menggunakan SEM Partial Least Square (PLS) dengan aplikasi Smart PLS 3.0. Pemilihan sampel dalam penelitian ini didasarkan pada pengunjung yang pernah mengunjungi minimal 1 kali ke Kawasan Wisata Carocok Painan. Data yang diperoleh melalui kuisioner yang dibagikan kemudian diolah dengan menggunakan Partial Least Square (PLS). Hasil penelitian menunjukkan bahwa kualitas layanan berpengaruh positif dan signifikan terhadap kepuasan pengunjung.
Analisis Keberhasilan Aplikasi Identitas Kependudukan Digital di Kota Padang Difa Zhafirah; Iip Permana
Jurnal ISO: Jurnal Ilmu Sosial, Politik dan Humaniora Vol. 6 No. 1 (2026): June
Publisher : Penerbit Jurnal Indonesia

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.53697/iso.v6i1.3824

Abstract

Penelitian ini bertujuan untuk menganalisis keberhasilan Aplikasi Identitas Kependudukan Digital di Kota Padang menggunakan kerangka Information System Success Model (ISSM). Metode penelitian menggunakan pendekatan kuantitatif melalui penyebaran kuesioner kepada pengguna aplikasi dengan jumlah 100 orang responden. Data yang diperoleh dianalisis menggunakan SmartPLS untuk menguji hubungan antar variabel Sistem Quality, Information Quality, Service Quality, Use, User Satisfaction, Net Benefits. Hasil penelitian menunjukkan bahwa kualitas sistem dan kualitas informasi berpengaruh posistif terhadap pengguna dan kepuasan pengguna. Untuk kualitas layanan juga berpengaruh positif terhadap pengguna, tetapi tidak berpengaruh signifikan terhadap kepuasan pengguna. Pengguna dan kepuasan pengguna juga berpengaruh positif terhadap manfaat bersih. Penelitian ini menegaskan bahwa kualitas sistem dan kualitas informasi merupakan faktor utama yang mendorong penggunaan dan kepuasan pengguna, yang pada akhirnya menghasilkan manfaat bersih bagi masyarakat. Temuan ini memberikan dasar evaluasi bagi pemerintah dalam meningkatkan kualitas sistem, memperbaiki aspek layanan, serta memperkuat kebijakan digitalisasi kependudukan agar lebih efektif, efisien, dan berkelanjutan.
Peran Satuan Pelayanan Balai Teknik Perkeretaapian (BTP) Kelas II Padang dalam Pengawasan Jalur Kereta Api Non-aktif di Sumatera Barat Sufinidea Salsa; Iip Permana
MASALIQ Vol 5 No 5 (2025): SEPTEMBER
Publisher : Lembaga Yasin AlSys

Show Abstract | Download Original | Original Source | Check in Google Scholar | DOI: 10.58578/masaliq.v5i5.7060

Abstract

The condition of inactive railway lines in West Sumatra requires continuous monitoring to ensure that infrastructure assets are preserved and remain available for future use. This study aims to analyze the role of the Service Unit of the Class II Padang Railway Engineering Center (Balai Teknik Perkeretaapian, BTP) in monitoring inactive lines and to identify the challenges encountered. A qualitative descriptive approach was employed, with data collected through interviews, observations, and document studies, and data validity tested using source and technique triangulation. The findings reveal that the Class II Padang BTP Service Unit performs monitoring functions through direct inspections and community outreach. However, monitoring implementation faces challenges such as limited budget, infrastructure, accessibility, human resources, and low cooperative response from the community. Despite these constraints, monitoring efforts are carried out optimally to ensure that inactive railway infrastructure remains well maintained. Keywords: Monitoring; Inactive Railway Lines; Service Unit; Railway Engineering Center; West Sumatra